if you're looking for something new we need as people, the evolution of human kindness in a…read moreperiodontics (and the dental business) go here. You walk in are greeted by smiling faces in a relaxed atmosphere, Tracy and Zach treat you like a friend not a number. Dr. Joel Henriod is highly skilled, disarming, and humble. can't think of a better place in Pasadena They actually talk to you vs. at you. also give you a cute little bear, and a tote bag as you leave And will say has a very experienced patient (unfortunately) please, come out of the middle ages.. treat patients the way you with treat a family member. If you say something nice every time they visit your office versus a doomsday scenario they will come back it won't be a chore. or lecture If you want to learn how to do that check out this facility. Xx.

I scheduled a new patient consult after confirming multiple times with the office that the visit…read morewould be fully covered by my insurance. I specifically asked before booking, at check-in, and again after the appointment. The visit itself lasted about 1-2 minutes. The dentist performed a brief visual exam and told me everything looked fine. No periodontal probing, charting, or treatment planning was done. The office initially billed my insurance under a comprehensive periodontal evaluation code, which did not reflect the services performed. After I questioned it, they resubmitted the claim under a limited exam code, which was then denied due to frequency limitations. I was ultimately required to pay $50 to avoid collections. What disappointed me most was not just the billing issue, but the lack of empathy when I raised concerns to "Rafi". There was no acknowledgment of the miscommunication or incorrect initial coding .. just a firm statement that it was "my responsibility." Clear communication about coverage and better billing transparency would have prevented this situation. I hope the office improves this process for future patients. very disappointed.

A car accident at age 21 started a now 35+ year journey of dental issues. I've been to multiple…read morespecialists in 3 states. This office is one of my favorites. In an age of declining health-care service, this office maintains a personal, professional feel. Dr. Cooper has been so good to me over the years, with wonderful work (including right before my wedding!) and reasonable prices. Dr. Lee has taken over my care, and she is awesome! Her approach is thorough and patient. Her numbing technique is nearly painless! And her work has been impressive. From the day I met Dr. Lee, I have trusted her with my "complex case" (her words ). Highly recommend!

I had two gum grafts with Dr. Lee and highly recommend her office! From start to finish, her whole…read moreteam explained everything very clearly (procedure, finances, appointments, etc). The procedure went smoothly and Dr. Lee was incredibly helpful in my recovery process as well. Very happy with my results and look forward to my continued care in her office.

ANOTHER UPDATE HERE: Dr. Weightman agreed to give me back what I paid for the surgery since it went…read morewrong, but no more than that for any future issues I might have with the surgery site. However, I had to sign a release stating that I would never ask for anything more from them for the surgery error they made going forward. I begrudgingly signed, not knowing that also meant I could not post anything on Yelp or other sites telling the TRUTH about my experiences with this office, so others would know the full picture of this business. Naively I posted an update (below) but still said that I don't believe they are "bad people," trying to be fair to them. My update was not inflammatory or anything. Just the facts. So then her office manager, Kimberlee, called me the next day saying they now would NOT refund me the surgery costs unless I removed the TRUE FACTUAL EXPERIENCE I HAD WITH THIS DENTIST on Yelp. Wow. The fact that they want to keep this mistake that was made from the general public makes it clear that all they really care about is good reviews and will stop at nothing to get the truth out to the public. Very shocking behavior. ORIGINAL UPDATE: Wanted to update my review from last year because I ended up having ongoing pain and discomfort from one of the surgery sites. I lost previously healthy gum and do not believe that I received a fair response from the doctor afterwards. I don't believe they are bad people here, but I do believe they don't always operate fairly or give enough information to the patients. The doctor made an error that resulted in me having a lifelong issue and pain but simply responded with "these things can happen". I asked for a refund for my surgery, which they are supposed to be giving me, but I feel that something for the permanent damage and discomfort that I'm in would not be unreasonable. Was very disappointed and wish I had known in advance that this surgery was unnecessary for the issue I was having, and that it would cause permanent damage elsewhere in my mouth.

What a wonderful professional dental experience. I truly admire and appreciate Foundation Dental…read moreSpecialists. Great treatment from the front office when I arrived, and until I left after my procedure. Donalyn was my hygienist. Not only was my procedure very well done but I was offered many helpful hints that I can use for my own selfcare at home. I am such a dental weenie, but Donalyn really made me feel comfortable. Thank you, Ma'am. I was checked out by Sandy. She made sure I had everything in order before I left, attention to all the details; so helpful and thoughtful. Donalyn and Sandy are both so kind and personable. And that goes for all the Foundation folks I have ever helped me. helpful

Dr. Henriod is hands down the best doctor I've ever been to in my life!…read more When I came to Dr. Henriod I was in excruciating pain. I had cracked a tooth and my dentist had sent me to a root canal specialist. The root canal specialist tried to numb me twice but even after the second dose I was in extreme pain anytime he touched my cracked tooth. My mom had had a similar problem before and recommended me to Dr. Henriod who she really liked. When I came to Dr. Henriod, first of all the parking is SUPER easy and convenient. The office has its own private lot right in front of the building, so no worrying about trying to find parking or having to park in some garage and figure out how to get to the office. Secondly, the office itself is very comforting. The high ceilings and cozy atmosphere make you feel at ease when you are undoubtedly in pain. All of the office fixtures are well kept and clean and there's little touches like a coffee machine that really make the place feel welcoming. Next is the office staff. Dr. Henriod has some really great office staff who are not only friendly and helpful, but also intelligent and perceptive. I can't tell you how many dr.'s offices I've been to who are good doctors but the office staff is unfriendly and not pleasant to work with. Not Dr. Henriod's staff, they are all very welcoming and also great at explaining things and answering questions. I had to come in several times for my procedures and the whole process of scheduling appointments and rescheduling when necessary was always a pleasant one. One thing I really appreciated is that after my initial consultation, a staff member sat me in an office and walked me through line by line what the costs of my procedure would be for the implant. They were very upfront and transparent about the costs and there were no hidden fees or upsells or anything like that. They also were great about working with me to try to bill insurance so that my own personal costs would be lower. Finally, and most importantly, is Dr. Henriod's skill at what he does. For the amount of pain I was in, I can't imagine anyone else extracting my tooth. He is very personable and really gives off an aura that makes you feel comfortable entrusting him to do a good job. He very skillfully handled the entire procedure and his constant words of encouragement and communication with me really made the process more bearable. Even though I couldn't actually see my mouth, Henriod's motions just felt very practiced and precise, more than any dentist I've been to. Based on that experience alone I would recommend Dr. Henriod, but it doesn't stop there. After getting my tooth extracted, Dr. Henriod also put in an implant, which was a painful process but Dr. Henriod really made it the best it could be. After my implant was done he sent me to my own dentist to have a crown done. When the mold for the crown was being taken the process was very lengthy and uncomfortable. When the crown was put in the process was also difficult and the crown just felt "off" as it would move around a little when I chewed. Later on I started having a lot of pain in that area and I went back to my dentist who sent me back to Dr. Henriod who informed me that it had gotten infected because the crown was not in properly. Dr. Henriod gave me some meds to tame in infection then told me to come back to get a new implant done. When I came back the second time he said my gums actually looked okay and that I could just get a new crown, but rather than send me back to my dentist who botched my first crown he did it right there on the spot for free! I was shocked at I paid my dentist quite a pretty penny to do my crown. I wanted Dr. Henriod to do the crown either way and would have been happy to pay but when I left everyone just wished me the best and I was on my way. Here's the thing, when my dentist (who I've been going to for years and i've had many procedures done with and is very highly reviewed on yelp by the way) was doing my implant it just felt clunky and not smooth, but when Dr. Henriod did it it was quick and easy. Not just the part about putting in the crown itself, but also the process of taking the mold for the crown. Having that side by side comparison of the same procedure made me really appreciate how skillful Dr. Henriod is. Anyway, long story short, Dr. Henriod is a man of true character and I would trust him with anything. He offers a money back guarantee that if something happens with your procedure he'll re-do it for free, and he really backed that up in my case when he went above and beyond to fix what my dentist had messed up. If you are looking for a periodontist and can't decide where to go you need to stop searching and just go to Dr. Henriod.

I received great care, and Dr Henriod is a very kind man. He is an expert at what he does. I trust…read morehim completely.

I had an excellent experience at Dr.Chen's office. I had a split tooth that needed to be removed…read more There was no pain or bleeding. I closed my eyes during his procedure and once I woke up, it was all done. It was done in less than 10 minutes. I'll be back in October for my implant.

I have been here twice for gum grafting with Dr. Donna Klauser. 3 teeth the first time and 2 the…read moresecond time. I was really nervous the first time, not knowing what to expect. My gums had been receding for a long time. Dr. Klauser put me at ease. She was very professional and explained everything she was going to do. During the procedure I felt zero pain. Recovery was painless, just some soreness and little swollen, which is expected. I healed quickly and my gums were perfect! After the procedure she would message me to see how I was doing, she's very sweet. The second time I went it was a breeze. I knew what to expect, no pain and gums healed perfectly. Her staff is also super nice and welcoming!! Highly recommend!!

The doctors and staff were very kind and helpful, and they also helped me with my financial…read moreconcerns. I am very grateful that my daughter was finally able to get braces.

Our family has had an outstanding experience with the orthodontic treatments for both of our…read morechildren (and they aren't the easiest patients). Dr. Lee and his entire team are friendly, welcoming, professional and are great with personal attention! We love getting the explanations of each step of the treatment process (and reassurance that everything is going well). The staff is patient, caring, and genuinely invested in achieving the best results. And they do a great job of helping when a quick / extra check-in or finessed adjustment is needed. We have been extremely happy with the care we have received and the progress we've seen. One kiddo just finished active treatment and our second kiddo is well-along the way (it was MAJOR)! Our family highly recommends Dr. Lee's office to everyone looking for excellent orthodontic treatment & customer service! You'll love the results!

Do yourself a favor and just call and schedule your appointment now. Don't scroll back and forth…read morewasting your time like I did trying to sort through all the dentists in your area and look through each review. I spent months doing that because my original childhood dentist had retired and I didn't know where to go. I was so overwhelmed trying to find a new dentist because I'm so picky when it comes to my health and well being. I found Brushwell and decided to take a chance and I'm so grateful and thankful that I did. I've had cleanings, fillings, crowns and a wisdom tooth removal and it was PAIN FREE !! I remember I asked Dr Gary about the pain level because I was so nervous and his response was "we don't use the P word in this office" lol. And he was right. All my appointments have been great. Dr. Gary and his team are awesome. They exceeded my expectations and they are so professional, kind, knowledgeable, and honest. Another thing I love is that they're very flexible with appointment times and it's easy to communicate with them because you can text them. I'm just so happy that I took a chance and it turned out better than I imagined.

I've been going to this dental office for several years, and I've always been very impressed with…read moretheir professionalism and excellent customer service. I previously had swollen and inflamed gums, and they improved significantly after a deep cleaning. The staff is always friendly, professional, and attentive. I highly recommend this dental office!

This review is overdue, but just wanted to share my experience with Dr Hsu and his wonderful team…read more Each time I came in for an appointment, I felt extremely comfortable and well taken care of. The office is conveniently located near my job & home which makes it really easy for me. The office is also clean and modern which is a plus for me as I am a germaphobe Dr Hsu is really experienced and you can tell that he genuinely cares about his patients. He's super kind and easy to talk to! Sometimes dentists can be intimidating but Dr Hsu makes the entire process easy and calming! Highly recommend coming to his practice.

I am incredibly grateful that I was able to find an amazing and caring periodontist here at Smile…read moreAgain. Dr. Hsu and his team are well organized and are extremely responsive when returning emails for scheduling and updates. What I appreciate about Dr. Hsu is that he explains everything clearly and informs you of the different options that you can choose from to help with your oral issues. He presents the facts without putting any pressure on you and stressing you out (which I really appreciate). When it comes to the procedure, it is exactly how the other reviews have mentioned. He is very gentle and will continue to check to see how you are doing. If you have any gum related problems, I would highly recommend seeing Dr. Hsu and his team. Smile Again Periodontics and Implant Dentistry are the best and I wish they could be my general dentist, that's how good they are lol

First off, I have to say that getting any dental work done is always such a stressful situation for…read moreme. However, I was pleasantly surprised after being referred to this absolute gem of an office! From the moment I stepped through the door, everyone made me feel so welcome, comfortable, and safe. Mari and Dr. Vu were both incredibly gentle, attentive, and caring throughout my entire visit. I went in for a root canal, which I was definitely nervous about, but the entire procedure was easy and completely painless -- yes, I said **painless!** Even today, the day after my procedure, I feel great! I truly cannot recommend this office enough. The level of care I received completely changed my experience with dental work. I will absolutely be referring my friends and family here. Thank you, Mari, Dr. Vu, and the entire team for taking such amazing care of me!

Not only was it the fastest root canal I've ever had, and unfortunately I've had too many, but it…read morewas also the most painless by far. I was in and out in 45min including X-rays. I cannot believe it. Everyone was very nice as well. I hope I never see them again, but if I do, I won't be mad :)

Dr. Mark Pak is the best person you can go to regarding any dental needs. I just had my first teeth…read morecleaning here and I can truly say it did not hurt or was even remotely in any pain. Not to mention the customer service is exceptional, and its not because they need to, but because they want to. From the moment you step in the door and the moment you step out the door, I can guarantee that you will have a smile on your face. At the end of the day, you want to make sure you have the best absolute care for your own health while being treated kindly, so there is no reason why you shouldn't be coming here!

I have been going to Dr. Pak's office for about 12 years now. He is the great doctor and he always…read moreexplains what his treatment plans clearly. I also appreciate that he is very considerate and courteous to me and my family. I know that he cares about his patients more than making money. Thank you, Dr. Pak! .