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    Arcadia Perio Care

    5.0 (28 reviews)
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    5 years ago

    Donna Klauser pero Care Thank you Donna and Luis taking good care me And their awesome receptionist Diane

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    13 years ago

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    11 years ago

    Dr. Clauser is very meticulous and gentle.

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    Ask the Community - Arcadia Perio Care

    Is the cost of periodontal care here lower, higher or comparable to other highly rated periodontists in Pasadena area?

    Hello Richard, Thank you for you inquiry regarding fees. I don't have fee information for periodontists in the Pasadena area, but typically fees tend to correlate with the… Read more

    View All 2 Questions

    Review Highlights - Arcadia Perio Care

    Klauser explained every step, what she would do, why she would do it, and how the step would feel.

    Mentioned in 25 reviews

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    Parklane Dental - General and cosmetic dentists for adults and kids!

    Parklane Dental

    4.4(648 reviews)
    0.7 mi

    I absolutely love this dentist!! I've been coming here for the last couple of years, I've gotten…read morefillings, cleanings, crowns put in and they're amazing!! Incredible bedside manner! They're all extremely kindhearted and professional. They have super advanced high tech and used 3D imaging to have a night guard made for me! And it only took about 5 minutes and was completely painless. Out of every dentist I've ever been to Parklane has given me the best cleanings by far!! I leave with squeaky clean teeth with no buildup left behind, no roughness and I feel like a new woman! 5 stars all the way!

    I realized my review from 2024 was never completed. Three separate members of my family have been…read moremistreated by her on different visits. And today was the last straw, my sister walked out crying after how she was spoken to. That's why I'm finally completing this draft of my experience with her in 2024. Let me start by saying the doctors and most of the staff here are friendly and professional except for one person: Maria, the one who handles treatment plan quotes. Please make sure you fully understand your consultation with the doctor before speaking with her, because she will try to upsell you and quote you incorrectly. She does not listen, nor does she try to understand what the doctor actually recommended. She bases all her pricing on her own assumptions and the pre consultation notes, even when the treatment plan clearly changes after speaking with the doctor. When I asked her why the pricing was a certain way, she wouldn't answer the actual question and just kept repeating her version. I eventually had to ask her to bring the doctor in so she could understand the real treatment plan. Only then was she able to quote us correctly. There were even additional treatment options the doctor mentioned, but she never acknowledged them until she explained it herself. It's disappointing because the doctors here are great, but every interaction with Maria has been frustrating, dismissive, and inaccurate. I hope management addresses this, because patients deserve proper communication and correct information, not pressure, upselling, or assumptions. Interacting with her has the ability to ruin an otherwise good visit

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    Parklane Dental - Smile Makeovers with braces for adolescents and teenagers!

    Smile Makeovers with braces for adolescents and teenagers!

    Parklane Dental - Welcoming patients of all ages!

    Welcoming patients of all ages!

    Parklane Dental - American Dental Association Award-winning dental office!

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    American Dental Association Award-winning dental office!

    Santa Anita Dental Group - Front of Building

    Santa Anita Dental Group

    3.8(293 reviews)
    0.7 mi

    I'm writing this review because my teenager came home raving about her experience. That kid hates…read moreeveryone and everything. She said she felt so comfortable with Dr. Wright, Monica, and the X-ray tech, which meant a lot to me as a parent. She especially appreciated how the assistant took the time to give her helpful tips on how to properly clean her teeth, especially since she's considering getting braces. She had been on the fence about it, but the reassurance and kindness she received really helped ease her concerns. Sad they don't do braces there, but they referred us to an office near by. It's such a great feeling knowing she felt cared for and supported. Thank you to the whole team for making her visit such a positive experience.

    OUTRIGHT INSURANCE FRAUD!!!!…read more At the first appointment of the year back in like 2023, the office staff told me the out of pocket charge would be unusually high. Like a dumbass, I agreed to go on back because they were calling my name. Afterwards I was charged well over $100 for a simple periodontist visit. When I called back for details, they explained the charge was for the negotiated rate PLUS the entire yearly deductible. I went round and round with the office manager telling her that's not how deductibles work. I finally got her and the insurance agent on the phone, who confirmed that the deductible is ONLY about who pays what portion of the negotiated rate. It should NEVER be an additional charge. The office manager finally agreed to write off the extra, as if she was doing me a favor. I later called the insurance company, and they confirmed this is insurance fraud. I put in an official complaint, as the office manager told me while we were arguing that "this is the way it's been for the entire twenty years I've been working here." That implies she pulls this BS with every client, or at least those dumb enough to fall for it. After looking back over my bills, I also realized that almost every time I'd gone in, they later sent me a bill for $80 without explanation. Again, like a dumbass, I trusted them and just paid it. I've held off on writing this review for various reasons. But it's long overdue.

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    Santa Anita Dental Group - Clean, comfortable waiting area and friendly staff.

    Clean, comfortable waiting area and friendly staff.

    Santa Anita Dental Group - Welcome to Santa Anita Dental Group

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    Family Dental Center- Shaun Xu DDS & Jun Han DDS

    Family Dental Center- Shaun Xu DDS & Jun Han DDS

    3.4(5 reviews)
    2.3 mi

    I still can't even believe this, but I'm writing this on behalf of my elderly mother. Dr Jun Han…read moreverbally assaulted my mother at her dentist appointment. What happened to my mother at this dental office was so unacceptable that I have to warn others. My mother doesn't speak English, which is why she drove over an hour to Arcadia to see this dentist, believing she would be able to communicate with them. She had confirmed her appointment through the office's text reminder system (proof available) for a routine teeth cleaning. When she arrived, the staff insisted she take another set of X-rays. My mother politely declined, since her appointment was scheduled for cleaning only. At that point, Dr. Han Jun became visibly upset, hostile, and verbally abusive. My mother was insulted, threatened, and ultimately kicked out of the office. The encounter was so stressful that her blood pressure spiked to 180/97, leaving her dizzy and in tears when she called her daughters immediately afterward. I don't know what happened to the front desk receptionist or the other team members in this office but shame on you for hiding and allowing Dr Jun Han to unprofessionally yell, cuss, and threaten a patient. Her husband, Dr Shaun Xu, is also a dentist in the office and he was the only one urging her to stop, and she would yell and threaten him too! I believe this minor disagreement on X-rays was a tipping point in Han's personal life which caused this assault. Regardless, as a professional (?) licensed dentist, you do NOT VERBALLY ASSAULT YOUR PATIENTS, no matter what you're going through in your personal life. No patient should ever be pressured into unnecessary procedures, threatened with insurance, or spoken to with hostility. This experience was not only unprofessional but extremely DANGEROUS to my mother's health. If you value respectful and ethical care, I strongly recommend looking elsewhere.

    One of my teeth had to be extracted last February, ever since I have always felt unwhole in a way…read more Have spent a lot of time doing research online afterwards and also did quite some in person visits to dental offices/Clinics, and I just wanted to find the best dentist for my teeth implant I am so glad that I found Dr. Xu and Dr. Han! They are very professional, knowledgeable and skilled, and most importantly, they are very caring and kind! Preparing, healing, Implanting, healing, and crown installed, it's been a little over 15 months, my teeth is finally totally implanted! Very Grateful, and satisfied Thank you, Dr. Xu and Dr. Han The 2 assistants/staff are also very friendly and professional. 100% recommend!

    Arcadia Perio Care - periodontists - Updated May 2026

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