I scheduled a new patient consult after confirming multiple times with the office that the visit would be fully covered by my insurance. I specifically asked before booking, at check-in, and again after the appointment. The visit itself lasted about 1-2 minutes. The dentist performed a brief visual exam and told me everything looked fine. No periodontal probing, charting, or treatment planning was done. The office initially billed my insurance under a comprehensive periodontal evaluation code, which did not reflect the services performed. After I questioned it, they resubmitted the claim under a limited exam code, which was then denied due to frequency limitations. I was ultimately required to pay $50 to avoid collections. What disappointed me most was not just the billing issue, but the lack of empathy when I raised concerns to "Rafi". There was no acknowledgment of the miscommunication or incorrect initial coding .. just a firm statement that it was "my responsibility." Clear communication about coverage and better billing transparency would have prevented this situation. I hope the office improves this process for future patients. very disappointed. read more

Dr. Henriod gives new meaning to the expression "just like pulling teeth." Instead of a scary, painful and unpleasant ordeal, extractions were quick and the chairside manner was gentle. Dr. Henriod is a master at his craft. The office is pristine, the staff is friendly and the appointments are honored in a timely manner. The Star Trek style high tech gadgets are cool too. In all honesty, after three extractions, bone grafts and implants, I hope I don't have to go back, but if I do, I know the experience will be much more pleasant than I could anticipate. read more

Today's visit at Pasadena Periodentics. I had my maintenance cleaning with Monica Hiroto. She is excellent dental hygienist. She completed the cleaning session with patience and was very helpful with her recommendation as to how to best maintain a healthy teeth read more

After I informed them that I had left them a one star review, they agreed to honor their original in-network quote. I have increased the review to three stars since they eventually did the right thing. I do not feel they deserve higher than three stars due to the months of back and forth via phone calls and emails that it took to get to this point. In response to their response, phone and email did not rectify the situation, only a negative review worked. read more

Quality of care is very good. I saw Dr. Law for a tooth extraction and implant, and 7 mos. later the process is nearly finished with no complaints or complications. Office and staff are lovely. read more

Great experience start to finish. The doctor and front office staff are fantastic. Everyone there is very knowledgeable at their job and never rushed. Dr. Henriod and his assistant we're very caring and made sure I was comfortable throughout the whole procedure. They made my follow up care easy to understand. I was seen at every visit promptly. A week after my procedure I reached out when they were closed and left a message. As soon as they reopened, they got back to me and answered my question clearly. Every employees work ethic and attitude is greatly appreciated. Thank you for taking such good care of me. read more

Excellent knowledge, excellent care, excellent customer service! After our consultation, we were confident enough to schedule my son's gum grating surgery. I will write an update after the procedure. By the way, we visited several other Periodontal offices before choosing Pasadena Periodontics. They definitely stood above the rest! read more

First, let me start off by saying how incredibly grateful I am to Pasadena Periodontics. During this time of uncertainty, I wasn't sure if I was considered an emergency case or could postpone being seen. I can't express how thankful I am to Dr. Joel Henriod, Carol, Carmen, and his entire staff. I had a case of inflamed gums, swollen lymph nodes, and an abscess that had recently developed. I called Pasadena Periodontics around 4:45p and spoke with Carol. I emailed her photos of my gums and abscess (not cute). Needless to say, I was seen the following morning at 9a. The office is immaculate with state of the art equipment. New patient registration was emailed and a breeze to fill out online. The office has their own lot with ample parking, and a coffee station for all your morning needs. Above all, treatment was painless. Dr. Henriod has a gentle touch and communicates the process with you step by step. He has a great team! If you're looking for a Periodontist in the Pasadena area, I highly recommend Dr. Joel Henriod. A welcoming office, a talented Periodontist, and a painless experience. What more can you ask for? Thank you Pasadena Periodontics! read more

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From the moment I walked in, I knew this was going to be a fantastic experience. Everything from the quality of care to the service was outstanding. I couldn't recommend them enough! read more

Had two implants done here and honestly it's a great office! Great and helpful staff along with great doctors! read more

Pasadena Periodontics - Entrance - Periodontists Near Me - Pasadena, California

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Pasadena Periodontics has been THE BEST dental experience I have ever had. Everyone on the team - receptionists, hygienists, and doctors - has a polite and friendly beside manner. Dr. Henriod is one of my favorite doctors and I sincerely wish he could be my primary dentist. He is kind, patient, answers all my questions, and most importantly establishes a sense of trust and tranquility. I was terrified having a gum graft procedure performed, but the entire process was well explained, I experienced only mild discomfort, and I'm really happy with how I was cared for. I would recommend this practice for anyone with periodontic needs. read more

Really great experience at Dr. Henriod's Office! First of all, the building is a standalone building with its own private parking lot, so that made visits a lot easier. Also, parking is free and it's amply sized for the size of the office so there's always plenty of space. The building is also very clean and well kept and it feels comfortable visiting even though the dental procedures are going to be distressing. It's nice having a pleasant soothing environment around you when you're feeling distressed. Secondly, the staff is great! The front office is very friendly and helpful and easy to contact, they are some of the best medical office staff I've ever dealt with. Every time I've called with a question (such as insurance issues) they have been not just happy to help but they are also capable and knowledgeable. His dental assistants are also very friendly and skilled, I felt confident in their ability and they also made me feel welcome. Lastly, Dr. Henriod himself is great. He really takes the time to listen to you and answer every question, and you can tell that he really cares. I came in with a cracked tooth which was incredibly painful, it was so bad that the root canal specialist I went to couldn't numb it to do further analysis even after several injections into my gum. It took awhile, but Dr. Henriod skillfully got the area numb and extracted the tooth. He also did a bone graft and implant. The calm and soothing demeanor of Dr. Henriod was incredibly appreciated during that extraction after I had been in so much pain. This may sound a little hyperbolic but after that procedure I really can't imagine having went to any other doctor to do the procedure. Due to the complexity of my procedures, I went to the office several times over the course of almost a year and every time I was always seen close to my appointment time and did not have to sit and wait forever. Also, I want to add that I found out about Dr. Henriod through my mom who also went to him for a procedure, and he is literally the periodontist I would recommend to any loved ones I know who were looking for one. read more

Dr. Henriod is amazing. He gives you his full attention, explains exactly what he is going to do and why, checks during the procedure to be sure you are still comfortable, and is just exceptional in his expertise and "bedside manner". I wish I could see him for all my dental procedures, he is THAT GOOD!!!! All of his dental assistants are equally nice and attentive, and the office staff is great at looking assessing costs based upon your dental insurance coverage. You will not be disappointed in this practice!!! read more

It was my first visit but I am extremely impressed with Pasadena Periodontics. The staff was very welcoming and efficient ; I was checked in on time (although I was running 10 minutes late myself, shamefully). The office is very organized, great ambiance and I can hear other patients chatting and laughter , which is a good sign. Dr. Joel has very calming presence that can put anyone at ease. Even though I'm a "seasoned " healthcare provider but still very apprehensive of dental treatments, but Dr. Henriod and his staff made the appointment a comfortable experience. The main thing that I appreciated was all treatments were thoroughly explained to me. I would recommend this practice to everyone. read more

Excellent doctors I never wait long when I have an appointment clean office nice employees soft to the touch great work, I am a return patient read more

Dr. Joel Henriod was highly recommended by other Dentists, he was able to recognize the ongoing problems that I was having with my teeth. When I had the 2 implants I was very nervous, but I was also impressed how comfortable he made me feel. read more

I'm happy about every aspect of my experience here including the office design, easy parking and location plus friendly staff. Updated systems and technology is great so I feel positive about quality of implant and also cleaning procedures. Happy I have care I can trust. read more

The entire staff and setup is professional and welcoming. Dr Henriod is personable and knowledgeable and having had a couple of surgical procedures and implants I was always comfortable and never had a bad experience. If you must see a periodontist (and if so, you've been slacking, like me! ) I highly recommend Dr. Henriod! read more

Dr Henriod and his staff are amazing. I needed to have a tooth extracted. I was in and out in 30 minutes. The procedure was 100% painless too. I highly recommend Pasadena Periodontics and Dr Henriod. Great parking as well. read more

Had teeth cleaned by Mel. Love her!! She didn't hurt me at all. She answered some questions I had, totally into knowledge. You can tell she loves her job, she will tell you she loves it! I'm always stressed before dental anything but you're in good hands with her, if I need anything cleaning related she can do I'm asking for her. read more

I was pleased with my first experience at Pasadena Periodontics. The staff is very friendly and welcoming. I very much appreciated my evaluation for further consultations. I look forward to being a regular customer for many years. I highly recommend this business. read more

Dr. Hendry is the best. I am a big weenie when it comes to my teeth. Dr. Hendry was very patient with me and the sedation was a major plus as well. His assistant Gladys, the staff are exceptional. I highly recommend this practice. read more

We had an amazing experience right from the front office staff to the doctor. This office is phenomenal. We left from there feeling great about our visit. I would highly recommend this office to anyone who is looking for a periodontist. read more

I had a serious canker sore. Dr. Rashed performed a laser treatment, and it healed magically fast. The doctor, nurse, and staff are all super patient and friendly. Very well experience! read more

I had a great experience at Pasadena Periodontics. The front staff is friendly, professional, and they address all my questions and concerns. Dr. Joel Henriod made me fee at ease by explaining the procedure and he allowed me to ask questions without feeling rushed. The procedure was quicker than I thought, I didn't feel as much pain and Dr. Henriod was gentle. His assistant was kind, gentle, and also addressed any questions I had. Their facilitates are very clean and their equipment seems very state of the art. I highly recommend Pasadena Periodontics to my family and friends. read more

Dr.Henriod and his staff provide excellent services of the highest quality . My wife and I have had implants and other procedures done here, and we are completely satisfied with the results read more

my first experience in this office was wonderful. Dr. Henriod was very kind and the staff were very friendly and helpful and also their office were super nice. l highly recommend this office for any GUM issues you might have. read more

I'm so grateful that I found Pasadena Periodontics. I've disliked dentists all my life because of the pain I endured as a child when going to the dentist. I have NEVER been hurt at Pasadena Periodontics. Going to Pasadena Periodontics is a PAINLESS VISIT every time. Dr. Joel Henroid takes great care to explain everything and makes my visit enjoyable. Recently I was sent thru my insurance to another Periodontist for a consultation for work that has to be done. That visit with the New Periodontist was not a calming or happy experience ... I'm choosing Dr. Joel Henroid for the procedure, even thou I have to pay him since my insurance won't. When my friends tell me they're looking for a Periodontist, I ALWAYS RECOMMEND PASADENA PERIODONTICS AND DR. JOEL HENROID. read more

Never been a fan of the dentist which I'm sure no one is, but this place does such a great job at my cleanings and a most recent gym surgery that I don't dread going to have my teeth worked on anymore. Highly recommend this dentist!! read more

Love this office. Dr Henriod has a heart of compassion as well as expertise. I ened up here bc a previous "experience" elsewhere was marred -- and marked -- by extreme insensitivity and disregard for pain. I told my primary dentist I wasn't going back to that office e.v.e.r. Then was sent here. Very good place. read more

I had such a great experience here today. The front office was incredibly competent and easy to schedule with. I didn't have to wait in the office forever and was seen quickly. Dr. Henriod has a great was with patients. He totally listens to you and is very kind and explains things really thoroughly so feel like you're getting great care. I would highly recommend! read more

Great experience with doctor and feel comfortable the office staff is very friendly and helpful. Thank you very much.

This is an incredibly wonderful and professional periodontics center. I highly, highly recommend Dr. Henroid. He performed a surgical procedure for me on an area of my gums and the procedure went extremely well. Dr. Henroid is extremely knowledgeable and personable -- and will answer any questions that you have. In addition, the assistant in the surgical procedure, Jose, is excellent. He gives you a great deal of confidence and comfort throughout the procedure. read more

Dr. Henriod and staff have been great. Highly recommend them. Going to the Dentist can be a scary situation but they do a great job making you feel comfortable and that helps to relieve the anxiety. read more

A couple of months ago I was in search of a gum surgeon for gum recession and saw that Dr. Henriod had such good reviews and took care credit (since I don't have dental insurance) so I decided to go with him. Honestly it was the best choice I made. The whole team was super nice and Dr. Henriod did a phenomenal job at bringing my gums back to normal. 5/5 would recommend read more

Dr. Henriod is the best and the entire practice is outstanding. I have terrible anxiety and serious issues so It takes a lot to put me at ease, but I felt very comfortable and well taken care of at Pasadena Periodontics. I wish they expanded to general dentistry and maintain the same outstanding standard of care. I had 2 wisdom tooth extraction which were incredibly quick, and no pain afterward. read more

These guys are great! Dr Henriod has a great bedside manner and is very careful that you are not experiencing any discomfort. He always explains everything in layman's terms while not talking down to you. I see Alyson for cleanings and she is very skilled and I have never had any pain like I have had in the past. A great find! read more

My 8 year old son had an extra tooth growing and needed it pulled. I was very nervous and spoke with other parents asking who was the best. They recommended this place and I agree that it is as good as it gets! Clean office, Excellent work! The Dr. was very kind and took the time to speak with my sons orthodontist as well. We were very happy with Dr. Hendry! Thanks so much, 5 stars! read more

Very efficient office staff. My last appointment was with my hygienist and she was very efficient and did a great job! Never have to wait beyond my appointment time and often taken earlier if I arrive before my scheduled appointment. Free parking in their lot is always available and easy access to the 210 freeway. read more

Dr. Henriod and his team are incredible! Dr. Henriod was so gentle and explained all of the steps during my procedure. I felt very calm and safe. After care instructions were explained well. read more