The cleaning crew was timely and nice, but were unable to sufficiently complete the deep-cleaning…read morejob. The owner, Jenny, was very helpful in resolving the situation. She even offered to come out to personally finish the job. In the end we agreed to an appropriate solution and I'm very satisfied with her handling of the situation.

Jenny has been cleaning my parents home for 3 years now and has done a wonderful job every time…read more She's flexible with her times and is very fast at responding to texts and emails. Her work is exceptional and no one can compare.

Amazing! My husband and I just purchased a home and wanted it deep cleaned prior to moving anything…read morein. Shelly (hello, name twin!) was extremely prompt in getting back to us with a quote and even after me not responding for almost a week, she was able to schedule me next day at the time I asked! She also made sure to check in with me during and after the cleaning. Tammy is who did our cleaning, and she went above and beyond my expectations! She was extremely hard working and also very fun and pleasant to have. We were changing our door locks while she was cleaning, and even though she had already completely cleaned the floors in the room we were drilling and making a new mess (boo us), she came back and cleaned up after us! The previous owners left behind a distinct pet smell, and that is well gone. They also left behind a lot of junk items in the closets and cabinets. She made sure to ask in each room what was ours or if there was anything we wanted to keep and actually cleared out everything for us! I definitely recommend and will be using them again!

Hired to clean house after moving out. Took realtor word house was clean so we didn't go back for…read moreseveral months. When we did go back, saw they did a horrible job of cleaning an empty house. They left the oven without wiping out the oven cleaner, kitchen and utility room sinks were dirty, baseboards weren't wiped off, drawers were left dirty. They were supposed to clean out all cabinets and drawers. Some of the closets were never vacuumed. Very disappointed. After complaining, they came back out and cleaned again. The sinks and oven looked lots better, but we mopped floors again and water was very dirty. They could not have mopped it again.

Loved Wicky Clean! On time, professional, and paid attention to the details for our deep clean. BJ…read moremade the scheduling process so easy and Luz left the house spotless and smelling fresh! The owner Dave even stopped by to make sure everything went smoothly. Will be scheduling regular cleanings.

Arrived within window committed, were friendly, cleaned the apartment very well, even carpet…read moreshampoo. I was driving to and from our new home 50 miles away and they had no issue cleaning and collecting payment after they wrapped up over the phone. Highly recommend!

We contracted with My Maid Day to clean our property after a move with its parent company AB…read moreMoving. The cleaning crew did not show up on the agreed upon day, and we only found out when we called after they missed their arrival window. We were then guaranteed an 8 am start time the following day. Another no-show. Spoke to 6 different individuals over the course of 3 hours. No one took responsibility, and the cleaning crew never showed up. Poor communication, only added frustration and stress to an already difficult time.

I sent an estimate request through yelp and they were one of the few responses I received. Their…read moreprice was the fairest and they were able to give me the day/time that I needed. The 2-person team that showed up was friendly and kept me informed. I needed my apartment cleaned after moving out and I had 3 teenage guys sharing one bathroom! You can imagine the horrors that awaited the poor ladies. I knew that I would be exhausted from moving (Texas summer) and did not want to have to spend a whole day cleaning. They did a wonderful job-tub looked new! I would use them, again, in the future.

Our PM hires Elite so I can't speak to fiscal value... but I can tell you, Michelle n her team are…read moretruly amazing!!! Friendly, thorough, and accommodating!!!

If you're on the fence, do it. I've been looking for good maid service for years, and this is…read moreit!Excellent experience from start to finish. I'd give 10*s if I could. Unbelievable customer service and attention to detail at every stage. We have two dogs and a baby, and we're selling our house. I got a reasonable quote within hours and scheduled a deep clean the next morning. M&S set great expectations and even sent me their checklist. They arrived on time, and did absolutely everything agreed upon -- the upstairs carpets were thoroughly cleaned, and they wiped down every baseboard, every door, every shutter, and every photo in the house. I plan to use Mary & Sol at least once a year from now on. Absolutely incredible women and an unbelievable job done. Would 100% recommend.

Araceli did amazing. Cleaned and dusted blinds windows and baseboards and washed bathroom rugs…read more House smelled so good. She even added an extra touch to the restroom and kitchen. Price was extremely reasonable. I can't wait to schedule bi weekly cleanings and be less stressed about doing it myself. With 3 small kids it's definitely worth it!!

05/06/2026 - We were customers of this cleaning service for several years, and while the actual…read morecleaning quality was generally good, the professionalism and communication steadily declined over time. We dealt with repeated late arrivals, last-minute scheduling changes, and multiple ignored requests regarding our dogs being locked outside in the Texas heat despite specifically asking that this not happen. On one occasion, an unfamiliar cleaner was sent who did poor-quality work. We tried to be patient and understanding because we know life and schedules can be hectic. Recently, we postponed a cleaning due to expected rain and muddy conditions, gave advance notice, and still fully accepted the accumulation charge without complaint. However, shortly afterward, our own cleaning was rescheduled last minute on their end. When I politely requested to speak directly with the owner about the ongoing issues after years of being loyal customers, I was repeatedly redirected through assistants instead of being treated with the professionalism and respect you would expect from a business relationship of several years. The final response we received focused more on defending staff and confirming payment expectations than addressing the actual concerns being raised. At that point, it became clear that accountability and customer communication were no longer priorities. Unfortunately, we can no longer recommend this company based on the overall customer service experience.

Having a cleaning service has always been a dream of mine, but I've always thought it would be…read moreoutrageously expensive or unreliable. And while I'm able to keep up with some of the daily cleaning (decluttering, dishes, and quick vacuum here and there), my partner and I both often work more than 40 hours a week, which just doesn't leave a ton of time to do any of the deep cleaning. The last thing I want do do while I'm already experience the dreaded Sunday blues of meal prepping and laundry is clean the shower and the baseboards. I called a few other cleaning services and it was exactly as I thought. It ranged from professional, but texting me every 3 hours to see if I've made up my mind and quoting me a price based of my own assessment of how clean/dirty I think my house is, to someone who's prices were extremely cheap and appeared eager to come clean my house, but then ghosting me. I read the reviews of Elevate (see, reviews do work!) and decided to give this company a shot. Immediately, I liked how they offered to come by the house to assess. That might not be everyone's cup of tea since it takes longer for a price quote, but I didn't want there to be any confusion on anyone's part of what was expected. Again, this was my first time using a cleaning service and I also wanted to know exactly what I would be getting. I decided after speaking with Mara, to go with a monthly deep cleaning service. A price was given and a time slot was chosen. When I tell you I was excited for my first cleaning experience, I am not lying. But I still had my doubts on the day of. My partner told me they were done in under 3 hours and then quickly left. With two cleaners in a 4 bed/2 bath house, I figured it would take at least 5 hours for a first time deep cleaning session. I came home, half expecting that I got duped and the cleaning wouldn't be up to my standards. I am so glad that I was wrong. It's been 4 days since the cleaning and I'm still in awe at different spots that are now cleaned. They did a fantastic job! Baseboards, showers, mirrors, wiped (like seriously wiped) the bookshelves and the DVD area. They even cleaned our coffee pot! Like what? Anyway, I could go on, but just know that I'm in love with this company and they will continue to have our business. I hope that this level of deep cleaning is consistent and I suspect that it will be. Can't wait to write an updated review in a few months! Can't recommend Elevate enough!

They were super accommodating and did an excellent job. The crew that was booked to clean us got…read moreheld up and the owner came out and cleaned our place himself so we wouldnt have to wait... On the weekend.... They did a deep clean for an apartment move out and we got our full deposit back!! They worked quickly and at a very reasonable price!

We decided to go with Juan for our cleaning up our apartment after a move out. Juan and Marisol…read moreshowed up on time and actually accepted to do the job within 24 hrs. of discussing possibilities for finishing the work. There isn't a thing that I was not impressed with. The work was immaculate and small things like taking off marks on the wall we caused during the move out to the deep scrubbing of the tubs - like I said it was over my expectations. I almost immediately talked to Juan about the new place and possibilities of getting something set up regularly. I HIGHLY recommend them to anyone and everyone that is here looking for the right way to get their cleaning done to discuss their requirements with Juan.