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Reliant Insurance

3.0 (2 reviews)
Closed • 9:00 am - 5:00 pm

Services - Reliant Insurance

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Homeowner or property

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6 years ago

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Broker Link - https://www.accessinsurancegroup.com/insurance/auto-insurance/

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(4 reviews)

Should be Ten Stars, as this review is for 2 Great Staff Members…read more I've dealt with Lynn for many years, and have always felt taken care of. Today, I had an accident with my First Brand New Car, and was devastated. Marilyn took care of me immediately. She absolutely went Above & Beyond to help me today. Looks like I'm sticking with Access for another 20 years - they have earned my loyalty.

Very positive experience when signing up but it ends right there. Notoriously poor customer service…read more-- to the point of being rude over the phone and making sarcastic comments over a recorded line -- and management concerned only with NEW customers. Insurance is important so I would suggest you find a company more deserving of your hard earned money. As per the response it's all lies I was cut off insurance was driving around because access. Couldn't get ahold of me and I payed for the whole year upfront to my understanding I pretty much payed 2000 for 6 months after they cut me with no notice of my insurance going up not even a email I went to the office because I was upset and I got the run around dont let it happen to you beware also they make everyone write a review after u sign up they give you a Tim Hortons card and when its time to help u with a claim or anything u need from them they will leave u high and dry or write a response email to where u can't reply I have proof of emails and phone recordings if anyone wants to see the truth

Allstate Insurance Company of Canada

Allstate Insurance Company of Canada

(2 reviews)

I have not been happy with my current rates from my insurance company, who I have been with for…read moreover 5 years for both home and auto. My sister recommended to give Cielito Villanueava a call, since he found cheaper rates for both her and my parents. Nothing but great service from Cielito, who even spent an hour with me on the phone answering all my questions (which I would recommend when shopping around for insurance). In the end I saved almost 50% on my home insurance, and just a bit on my auto, with the same or a bit better coverage. Obviously everyone's experience will be different depending on the agent they deal with at any brokerage firm. I hope I never have to call Allstate for any insurance issues, but if I have to, I'm confidant in being taken care of by Cielito, he seems to genuinely care about helping people.

Your in good hands with Allstate . . . NOT! My basement…read moresustained water damage summer of 2019 and I filed a claim which was denied. Since the claim was denied my search for someone to do the repairs began. But I didn't find someone that I felt comfortable with to do the necessary work. Because of the high cost, I had applied for a loan to do the repairs but until I received a firm quote from someone the loan process that was started was halted. It wasn't until June of 2020 that I found someone that I felt to be reliable to do the repairs so I had to start the loan process all over. I then received a call from the Edmonton branch of Allstate Insurance, a week after I had paid the premium for my 2020 property insurance, asking if I made the repairs yet on a claim that they denied. My response was "No, not yet. I'm trying to get a loan to do the repairs". But it seems that they only heard the "No" because shortly after that phone call my policy was canceled. So the nightmare began! Now without insurance I couldn't get a loan and without the loan I couldn't do the repairs and without the repairs done I couldn't get insurance, a catch 22! Would I recommend Allstate Insurance to anyone? Absolutely NOT!

Reliant Insurance - registrationservices - Updated May 2026

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