First, it must be said that the poor reviews for this company are old and are for the previous…read moreowner, Ron, and his team. I never worked with them. Let it be known that the business is now owned by Ricci Hancock, and he is fantastic! Recommended to me by the plumber who installed our water heater, who is now retired. Monday afternoon our water heater started leaking from the top - I called to leave a message, and Ricci called me back within 10 minutes. I described the problem, he knew right away what may be causing it, and scheduled us for first thing Tuesday morning. Ricci was on time, and I found him to be incredibly professional and courteous. He answered all of my questions and talked me through the problem and the warranty. He broke down the price of everything - what the warranty covered, what it didn't, before we agreed to any action. He was able to replace the water heater that same day! When my husband was concerned about the age of the new water heater, Ricci went the extra mile to find the production date from the manufacturer itself, to alleviate any concerns that this had been sitting in a warehouse for years. It wasn't! It is, as promised, brand-new :-) Again, Ricci was punctual, professional, courteous, helpful, and patient. Thanks, Ricci, for going above-and-beyond for our family and replacing the water heater so efficiently and getting the intakes up to code.

Ron's to the rescue! On the recommendation of several neighbors, I switched to Ron's for plumbing…read moreservices about a year ago. Whether a plumbing emergency or planned maintenance, Ron's is the one to call. I have had them out for everything (it's been quite a year)- clogged pipes, garbage disposal replacement, new toilet and shower head installations. The whole team is great. Very communicative, on-time, reasonably priced, and all-around professionals.

OMG!!! Javet, the owner is incredible!!! He took the time to explain everything and help me with a…read morewater softening issue I had. He is incredibly knowledgable, honest and fair.

Javet is a great - honest guy! He showed up hours before anyone else, he was super friendly,…read moreextremely knowledgeable, and was able to replace my water heater very quickly!! He even called the company to check if it was still under warranty and saved me a ton of money! I would recommend his services to all my friends and family! Thanks again!

We really liked Phil and will miss him. We've had them tear out our entire pipe and rebuild it…read moreafter a leak. We've been mostly happy with their services except for the one guy they sent who swore a lot and complained a lot. We hope not to have him again, but we would definitely call Plumb Perfect again. We find them to be reasonably responsive and professional.

Service Requested: re-pipe of kitchen clean out Quality:…read morereally happy with the work. They patched the stucco, concrete , saved my sod, and put landscaping back together. They were fast and on time and communicated well any changes that needed to happen. Value: Great Price for a great service, stayed right on budget with the quote they gave me initially. Mike was the plumber I worked with and he is the awesome!

I called for a clogged kitchen sink. They have come out once before 10 months ago. Robert was my…read moreplumbing technician. He was very nice, professional, and knowledgeable. I would recommend this business. Always a go to for me. Have had them come out and install a heating thermostat and fix my furnace, when it was red flagged by the city.

Terrible communication, and abandons jobs, both plumbing & heating. STAY AWAY. A month after moving…read morein, we had an issue with our furnace, but we have home warranty with Fidelity, so they assigned us to Jerry's. Coincidentally, the same day the furnace was scheduled for service, we had a flood (sewer stoppage), so we thought we'd just go with the same company. Big mistake. The plumber who came was "after hours" so they weren't going to go through warranty, we had to pay $350 just for him to come. He couldn't diagnose source of the problem... he told us he didn't have the equipment, so they would need to continue the next day. The next day, a different plumber from Jerry's came, who had no knowledge of the previous attempt, but after we filled him in, he said he said could do the work, just needed to get us a price, and then he just LEFT without a word... we called Jerry's and they said first that he had other jobs to go to (obviously we weren't a priority), then said we were trying to pay them for the job through our warranty company (we weren't), and they wanted to be paid privately (which we said over and over, we were going to). After an agonizingly patronizing conversation, it was apparent this company had no intention to actually help us (just collect money for showing up) and was ill equipped to neither discuss nor complete the plumbing work needed, so after 2 days of being unable to use our plumbing, we decided to go elsewhere for our plumbing issue (but Jerry's did decide to cash in on the "service call" though, to get paid by our home warranty!!!) A week later, we tried to check on the status of our furnace repair only to find out from our warranty company that Jerry's submitted a "job complete" invoice to them (again, making sure they got paid for not doing any work), and we were going to be transferred to another service provider bc Jerry's was not going to come out to complete the service bc they received a bad review about walking out on our plumbing issue. It is January, the overnight low is going to be 40 degrees, and Jerry's plumbing and heating doubled down on walking away from their customer, literally leaving us in the cold, without explanation. Do not trust these guys.

I am compelled to leave this review as a friendly warning to others who may want to use this…read moreplumber: We never had the chance to work with one of their technicians because hours before they were due to service our water heater, their office called us to demand that we put an open credit card number on file before they arrive. In all the years that we've lived here, no other plumber or local contractor that my family has worked with has ever asked us to do this. We protect our privacy and our finances and we are not in the habit of giving companies open access to our credit cards. When we politely and honestly explained that to them, they refused to compromise and give us the chance to be a new customer. They explained that they don't know us and that they do this to protect their business... ... but this is frustrating to us because we have excellent credit, pay our bills promptly, and have a solid sense of responsibility. We even offered to them that we would literally go out to the bank to get the cash at the end of the job (right when the plumber finished) in order to protect them, but they unbelievably refused again. I should add that during that same call they started listing to us all that could go wrong and suggested that a $105 service call could become a $2,000+ water heater installation! On the surface, this may seem considerate and responsible to some Yelp readers but taken with their stubborn insistence, it all made me feel uncomfortable and slightly disrespected. I'm not trying to ruin their reputation, but I kindly just want everyone to know what W.M. Rieck Plumbing is capable of.

We've used Rieck Plumbing for a couple of decades for our rental properties, commercial buildings…read moreand home in Lompoc. Their work is state of the art with old fashioned caring customer service. They are fast, clean, and reliable.

Excellent response and work, reasonable cost. Professional while being friendly…read more The issue was identified, his plan to resolve the issue was explained and the work was done as explained.

Rick Fridrich is a highly experienced and skillful plumber. When you call his office and request…read moreservice he comes to your home personally. He's been my "go-to" plumber for years, and had successfully bailed me out each and every time (both figuratively and literally). I live in an area with extremely hard water, so I have him I speed dial. I have experienced many different types of plumbing issues including water heater replacement, leak repair, fixing temperature regulators, and he's also addressed warranty issues. Rick is always reliable and his prices are always reasonable. There of also been times when he provided instructions on how to repair minor issues myself to save money. Great guy, great service and great value.

Joel and his crew came out and replaced all the water pipes under our house; as well as all the…read morepipes entering both bathrooms. They did this in just two long days. We thought the price tag---$8,000, was a bit high, but it did come with a two year guarantee. We noticed that the hot water in the back bathroom sink took several minutes to arrive. We sent Joel a text, and he got someone out right away. When I received a bill for the repair, I protested that the hot water issue had existed since the pipe replacement. Vivian called to let me know Joel would forgive the debt as a courtesy.

Used them a few weeks ago. The job that was done was fine but would appreciate if techs were a…read morelittle more contentious of the mess they are leaving behind. No bucket just let the water fall to the area under the sink and didn't clean it up. Floor was wet and left dirty. I understand that these jobs require a bit of a mess but we shouldn't have to clean up after techs to this extent.. Please have them ask for a bucket or a bowl or they don't carry something to catch water. I also feel like pricing is a bit elevated but I don't use plumbers often.

I had Carlos come out & replace the toilets in our bathrooms and the faucets in 2 of the bathrooms…read more He did a fantastic job! I called & left him a message about what I needed done & he got back to me by end of day & we set up the appointment. He got a hold of me the morning of the appt to let me know what time he'd be here. He was early, which was great & got right to work. He was done with all of it within 2 hours. And he's extremely reasonable! I have found my new go-to plumber. Thanks Carlos!

We got the whole enchilada done by Pipeline Plumbing and we couldn't be any happier with the work…read more New pex water lines for the whole house, angle stops and shut off for water heater; new Pressure egulator. Plus repairing any drywall that had to be opened up. All that was left for us to do was paint! They did the work during our work week, it was a plus to come home and still have water to shower, do dishes etc. Seemeless and clean. Carlos and crew are nice, honest and professional workers. Easy to communicate with and kept us regularly updated on how the job was going. Highly recommend!

They responded quickly and communicated well with me about what they needed to do to fix my…read moreproblem. I would definitely call them again.

Never use this company. Left saying it's fixed but still leaking and done wrong. cracked the pipe…read more Tried to get back and they said it would cost double to come back. Use at your own risk