We really liked Phil and will miss him. We've had them tear out our entire pipe and rebuild it after a leak. We've been mostly happy with their services except for the one guy they sent who swore a lot and complained a lot. We hope not to have him again, but we would definitely call Plumb Perfect again. We find them to be reasonably responsive and professional. read more

Service Requested: re-pipe of kitchen clean out Quality: really happy with the work. They patched the stucco, concrete , saved my sod, and put landscaping back together. They were fast and on time and communicated well any changes that needed to happen. Value: Great Price for a great service, stayed right on budget with the quote they gave me initially. Mike was the plumber I worked with and he is the awesome! read more

Had service performed in July, charged for the exact same amount In September for the service ghat was performed in July. I have contacted this business and was told that the owner was away, that was Sept 28, 2020. Today is Oct 7, 2020 and I was told that they could not have double chatged me since the invoice was dated July. I e mailed them the statement with double charge, still have not made it right. Also, the work was done in July and I had to call the next da tv to have them come fix the pipes that they installed the day prior since they were leaking. I have never had a bad experience with this company until this happened read more

Plumb Perfect Plumbing - Double charged for a service in July. Still trying to get my money back from the fraudulent September business charge - Plumbing Near Me - Lompoc, California

On time honest and professional at a fair price! I'd like to point out after seeing some of the negative posts, 2017 and prior that Plumb Perfect is under new owner and management. read more

Had a plumbing issue on a Friday night 430-5 pm called no answer hug up but to my surprise I got a cll back from plumb perfect , explain my issues and with in 10 minutes the guy who called me back came over and was able to stabilize the issue. This was so great since I would not had water thru the weekend. Very happy with this plumbing service read more

Couldn't turn off water at curb called them within no time Tom was there to turn it off for me. Later he gave me a diagnosis and estimate of repairs for broken water line. Even though I didn't go with them for the repairs (neighbor came over said he'd fix it) still recommend them for their professionalism, pride of service, thoughtfulness and promptness. read more

THANK YOU SO VERY MUCH! My mom was very happy with Phil, he was friendly and fixed the leak very fast! The best part is, he didnt overcharge her like the other plumbing companies have done in the past! Thanks again, we will definitely be repeat customers! read more

My kitchen drain clogged and leaked underneath, flooding the kitchen. I showed the plumber and told him that the pipe was leaking. He told me it was fine and snaked the drain. Three weeks later the same drain clogged, leaked, and flooded my kitchen. I called a different plumber who said there was a hole drilled in the pipe and it had been covered with tape. The second plumber replaced the damaged pipe, used a chain snake to fully clean out the pipe and charged me less money. I called to request a refund and was told that they had done nothing wrong. This is the second time that I have called Plumb Perfect and both times the result was water all over my floors due to the plumber's error. I do not recommend them. read more

First time they came they were late. They took out the old sink and vanity. Joe said thr would be back Monday morning between 8 & 9. Well 9;30 came and we finally called. Oh we will be there in 2 or 3 hours. Needless to say we cancelled and installed the sink ourselves. Horrible customer service read more

The guy came out and was there only 20 minutes. He said he snaked the clogged shower. He told me it was unable to be unplugged and thought it was a busted pipe. I was charged $100. I got another plumber out and he snaked the shower and got it unplugged. No broken pipe at all!! I called the company to complain and see about why their plumber was unable to fix the problem. This company was a big rip off!! I recommend not to go here. read more

Arrived on time to unclog the bathroom shower. Took 20 mins to unclog for $100. After getting home, I found the sink in the bathroom was now clogged. Called the next morning, plumber was an hour late to unclogged the sink. Another $100. I recommend you check nearby sinks and showers before these guys leave to be sure nothing else gets stopped up as a result of their service. read more

Wow these guys are great! Called in for a clogged drain and with in hour and a half they fixed the issue. very professional and speedy . You guys rock! read more

After a laundry room incident, a Plumb Perfect Plumbing serviceman told us after being at our house for less than 5 minutes, that the issue was not plumbing related and there was nothing for him to do. He told us since he was at our house for less than 5 minutes, there would be no charge. We received a bill for $90, and we called to explain the responding serviceman told us there would be no charge. The office worker who took the call said she would look into the matter and call us back. That never happened. The itemized bill listed $15.00 for a Trip Charge. We think that is a reasonable charge, and do not dispute it. However, Plumb Perfect Plumbing charged us $75 for, "Advised owner to call an appliance repair shop." I would not recommend hiring a company who tells customers, "We can't help you. You need to call someone else. That will be $75." Good work if you can get it. read more

Wonderful service, professional and courteous staff, this is the best plumbing service in town!! You cant go wrong with plum perfect!!

Hassle free service! Water heater died and they were out, diagnosed and replaced it within 24 hours. Excellent communication throughout. I recommend these guys very highly. read more

Great price & great service! That is as good as it gets! Roger is fantastic! He's professional, friendly, and knowledgeable. Not to mention punctual and he gives you the straight story. If you don't need something, Roger will recommend you not buy something. That kind of service will earn repeat business from me EVERY time! Thanks Roger! read more

Best service ever. Was able to accommodate my urgent repair by going out of their way to schedule me in even to the point of sending out someone for overtime work. The fix was spot on. Very pleased. read more

Great service and nice people. The plumber that did the work , did a great job replacing my clogged washer trap piping. I will use them again. read more

after being less than satisfied with our last plumber we decided to try out Plumb Perfect. The plumber arrived on time ready to work. I had two drains that needed snaking. He did a thorough job and charged $130 which is much less than if I had called twice. One of the drains still backed up a bit after he left and he returned that same day and put in nearly an hour of extra work and charged us nothing. That's good service in my book. I wish he didn't have to return but he fixed the problem with no fuss. read more

I'm So disappointed with the service from Plumb Perfect Plumbling because we use to use TNTplumbling services in Lompoc before with the same problem we got charge $70. But this time I decided to use Plumb Perfect Plumbling and we got charged $270. With my husband told him the problem is in the garage but he fix some where else and can't fix it then he have to go to garage then take him 2 hrs to clear drain for $270. Please rethink again and make sure you not get over charge. I have to work 2 day to get that money and take him 2 hrs to get my money. read more

I had a leak in the upstairs master bathroom that leaked into the pantry below. I contacted my Homeowner's Insurance Company and they gave me a few names of local plumbers. I decided to call Plumb Perfect and they came out to assess and provide an estimate. During the walk through for the estimate 2 men came out and said "oh, it shouldn't take too long, and it's just a small piece that needs to be changed out. It's an easy fix" Their estimate ended up being $585.00 flat (they did not provide a break down for the cost of the repair) I submitted the estimate to my Insurance Co. who then requested an itemized invoice for the cost of the repair. Plumb Perfect then sent me an invoice that was $480 for Labor, (stating that the repair would take 6 hours at $80 per hour) $25 for drywall, and about almost $80 for materials and taxes, however the new invoice read $582 and some change. It never got to exactly $585 as they had previously quoted me. (I think they were definitely stretching to try to get to the original estimate amount of $585 since they THOUGHT my insurance was paying and not me) Long story short, my Insurance Co denied my claim for the repair, but I obviously needed it done. So I scheduled an appointment. The Plumber came 20 min late. (I timed him since they quoted me SIX HOURS of labor at $80 per hour and I wanted to make sure he actually utilized all 6 hours since I was paying out of pocket. After 30 min of work, the plumber says that he forgot something back at the shop and would be back. He was gone exactly 30 min. When he came back (from what was probably his break), he didn't have anything with him. No part. No tool, nothing. So he's in the pantry for another 10 min and then he says "Okay, I am done" and leaves. Right away I contact the Plumb Perfect Office to let them know to adjust my invoice since the Plumber wasn't even there 2 hours, after they had quoted me SIX HOURS. The lady I spoke to said "Sure, okay no problem. I will adjust when the plumber gets back in the office and I will call you later with an adjusted invoice price." She never called me. I called and called to pay my bill and was told "oh we will get back to you." So I called again and the same lady I spoke to the first time said "oh yes, your price is still $585" I said No, I am not paying that. You guys quoted me $480. for six hours of labor not less than 2 and the guy was late 20 min and gone for 30. This is ridiculous. She said "Well, I'm sorry but that's the price. Are you contesting it?" Uh...YES. I am contesting it. So finally a guy named Phil calls me and I explain what is going on. He said that the $585 was a contracted price and that I needed to pay it. I said listen, I never signed a contract. Your estimate was mostly for TIME---I refuse to pay for six hours of labor when it was actually less than 2...AND your guy was 20 minutes late and left my house for 30 MINUTES....I am not paying for his smoke break. After much more headache than what I can even explain, of the back and forth, having to go to the office several times, Phil said that he would accept $285. I said "You know what I am done with this mess and I will pay you the $285 even though there was only a few minutes of actual Labor, about $10 for a part, and no $25 drywall was used, I will pay you what you're asking and make sure I YELP about this experience and tell my friends, my family, my co-workers to never ever use Plumb Perfect. Since this is just bad business and horrible customer service. Also fraudulent since you thought my Insurance Co would be paying your over-estimate of repairs." Phil said: "OH, so you're gonna do that to me, even after I'm giving you a discount?!" Are you kidding me????! Anyway, stay away from this business. read more

I called to make an appointment and they came the same day, Said they would come at 1:00 but was there at 12:55. Worker was clean and did the job quickly. The price was reasonable. Will use them again. read more

Called about my water heater and he came out in 10 minutes, had it fixed within the hour love them!!!!!!!

Since I moved to the area about eight years ago, I have called this company from time to time to help me when I had plumbing jobs of one kind or another. I can't recall a time when they did not do exactly what they said they would do. Every time the did a job for me they showed up when they said they would show up, and the work they did fixed the problem. This is what you call - in the very best of respects - a company with an old-fashioned work ethic, and with old-fashioned values. I will continue to call on them whenever I need plumbing help! read more

I will agree that this company was punctual and the plumber who came out was courteous enough. The problem was that I asked for an estimate on the job before they came out. I was told that they charge $95 for the first hour, and that the rate drops to $70/hr. after that, billed in 15 minute increments. The job was simple - installing a bathroom sink fixture that I had purchased. The bill for the job was $240. The plumber was here for 1 hour and 5 minutes. Turns out that they charge a traveling fee, so I paid for the plumber's time on the road. There was also a separate trip fee for the wear and tear on the truck. (I live about 15 to 20 freeway miles from this company; it's about a 20 minute drive at most.) I will never use this company again because they were so dishonest about what cost to expect, and never told me that I would be paying $70 an hour while the plumber drove here; nor that there would be the additional trip fee for their truck. read more