I am compelled to leave this review as a friendly warning to others who may want to use this…read moreplumber: We never had the chance to work with one of their technicians because hours before they were due to service our water heater, their office called us to demand that we put an open credit card number on file before they arrive. In all the years that we've lived here, no other plumber or local contractor that my family has worked with has ever asked us to do this. We protect our privacy and our finances and we are not in the habit of giving companies open access to our credit cards. When we politely and honestly explained that to them, they refused to compromise and give us the chance to be a new customer. They explained that they don't know us and that they do this to protect their business... ... but this is frustrating to us because we have excellent credit, pay our bills promptly, and have a solid sense of responsibility. We even offered to them that we would literally go out to the bank to get the cash at the end of the job (right when the plumber finished) in order to protect them, but they unbelievably refused again. I should add that during that same call they started listing to us all that could go wrong and suggested that a $105 service call could become a $2,000+ water heater installation! On the surface, this may seem considerate and responsible to some Yelp readers but taken with their stubborn insistence, it all made me feel uncomfortable and slightly disrespected. I'm not trying to ruin their reputation, but I kindly just want everyone to know what W.M. Rieck Plumbing is capable of.

We've used Rieck Plumbing for a couple of decades for our rental properties, commercial buildings…read moreand home in Lompoc. Their work is state of the art with old fashioned caring customer service. They are fast, clean, and reliable.

First, it must be said that the poor reviews for this company are old and are for the previous…read moreowner, Ron, and his team. I never worked with them. Let it be known that the business is now owned by Ricci Hancock, and he is fantastic! Recommended to me by the plumber who installed our water heater, who is now retired. Monday afternoon our water heater started leaking from the top - I called to leave a message, and Ricci called me back within 10 minutes. I described the problem, he knew right away what may be causing it, and scheduled us for first thing Tuesday morning. Ricci was on time, and I found him to be incredibly professional and courteous. He answered all of my questions and talked me through the problem and the warranty. He broke down the price of everything - what the warranty covered, what it didn't, before we agreed to any action. He was able to replace the water heater that same day! When my husband was concerned about the age of the new water heater, Ricci went the extra mile to find the production date from the manufacturer itself, to alleviate any concerns that this had been sitting in a warehouse for years. It wasn't! It is, as promised, brand-new :-) Again, Ricci was punctual, professional, courteous, helpful, and patient. Thanks, Ricci, for going above-and-beyond for our family and replacing the water heater so efficiently and getting the intakes up to code.

Ron's to the rescue! On the recommendation of several neighbors, I switched to Ron's for plumbing…read moreservices about a year ago. Whether a plumbing emergency or planned maintenance, Ron's is the one to call. I have had them out for everything (it's been quite a year)- clogged pipes, garbage disposal replacement, new toilet and shower head installations. The whole team is great. Very communicative, on-time, reasonably priced, and all-around professionals.

OUTSTANDING!!! what an excellent company! Not only do they have that small town we're going to take…read moregood care of you, personable feel! They do an excellent job. They arrive when they say they will with fantastic communication, the installer was kind, friendly, and very efficient and professional all at the same time. I give them 1000 stars. I highly recommend Coastal plumbing!!

We had a tankless water heater installed this week ! The young men were professional, knowledgeable…read moreand courteous. WOW fantastic service!

They came. I told him about the problem. He gave me a price okay and they went full speed ahead…read morecleaned up after themselves. They're quick. They are really hard works , I would have them again do my plumbing if anything is broken or licking her etc. I would definitely recommend them. I give them two super super gold stars.

An exceptional experience with this reliable, professional, more than fairly priced team. Jose…read moreMendoza needs a 10 star review! With a newly purchased home, we had numerous plumbing issues requiring professionals. New toilets, new sinks, faucets, gas dryer hookups, sink drain blockages, deck drain backups-just a whole slew of plumbing correction. Jose has had multiple visits, always prompt, tidy, knowledgeable and a consummate pro. Love the team, the company and the standard of business they adhere to.

Won't be using Matt's Plumbing again. Hired him to do a small plumbing job that took ten minutes…read moreof labor time. I was charged $210.00 for the job, he took advantage and overcharged me for the job. The job was worth half of what he charged me. I agree with other customer reviews he overcharges for his work. Shop around before hiring there are contractors out there with fair pricing but he's just not one of them.

Matt and his crew always get it done and at a fair price. Good people who have helped us for 2…read moregenerations. More recently we needed our tankless water heater flushed and heads and controls replaced in showers. They found a leak in the wall and handled it beautifully. Quality work and excellent service from people who we trust.

OMG!!! Javet, the owner is incredible!!! He took the time to explain everything and help me with a…read morewater softening issue I had. He is incredibly knowledgable, honest and fair.

Javet is a great - honest guy! He showed up hours before anyone else, he was super friendly,…read moreextremely knowledgeable, and was able to replace my water heater very quickly!! He even called the company to check if it was still under warranty and saved me a ton of money! I would recommend his services to all my friends and family! Thanks again!

The plumbing was backed up in our kitchen last Saturday late in the afternoon. I've been disabled…read morefrom a bad hip surgery and was unable to do the work myself. Casey from Jacks called us to let us know he was already on a call when he was contacted about our house, but said he'd call us as soon as he finished. He did, and showed up shortly after calling us back to say he was on the way. My family was eating dinner when he arrived. He was so polite to my family and kids. My 7 year old daughter even made him a thank you card. He was professional, got the job done, cleaned up the mess and was on his way. He was smiling, polite, and was happy to help us. What a great person! I highly recommend this company. Very thankful for him coming out so late.

The confidence in knowledge of my old water heater that needed to be replaced from roof to ground…read more The quality of work, cleaning everything up, doing everything needed to be up to code. Thank you so much.

Joe is very knowledgeable and Professional. He Responded very quickly and completed the repair the…read moresame day. His rates are very reasonable. I 100% recommend him to anyone in need of a great plumber. I would give him 6 stars if yelp would let me. Joe is a family man who cares about our community And the people who live in it.

Joe is simply amazing! I've worked with him on multiple jobs--both for my own home and for my…read moreclients--and every time, he delivers exceptional service. His attention to detail, responsiveness, and genuine care for his clients really sets him apart. As a real estate agent, I know firsthand how important it is to have a plumber who's not only skilled and knowledgeable, but also friendly and efficient. Joe checks all those boxes and then some. He communicates clearly, shows up when he says he will, and gets the job done right the first time. If you're looking for a plumber you can trust, call Joe. You won't be disappointed. He's not just a great plumber--he's a great guy all around.