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    Reliable Auto Security

    4.0 (4 reviews)
    Closed 9:00 am - 6:00 pm

    Services - Reliable Auto Security

    Auto electronics installation

    Auto electronics repair

    Auto security

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    J & J Electronics

    J & J Electronics

    (3 reviews)

    Greater Grand Crossing

    Wow......don't know how or where to start. 1st, when I…read morewalked in the outside door, it requires to be buzzed in the 2nd door. No one was in the showroom or at the front desk to buzz me in. I tapped on the window for 10 min, before I decided to drive around back. I drove around back and was permitted in the gate. I immediately see, (what I found out) 3 employees and the manager all standing around watching 1 tech work. Imma try to make this short & 2 the point. Didn't recognize anyone from past patronage. I brought in all the equipment that I would need to be installed. Head unit, reverse cam & steering wheel adapter. I was quoted a price of $450. He would cut me a deal and do it for $400. The equipment only cost me $350, but ok.......if they're professional and do professional work maybe. Immediately left & called two other shops that quoted me $155 & $205. Regrettably, I paid a $10 deposit, just to get a paper estimate & to guarantee the price/quote. You do the math. Needless to say, I'll take the $10 loss and I won't ever be back. Check out Guzman Custom Audio.

    I had been a loyal customer for years... from simple head units to full $10k systems in deferent…read morecars... I never had a problem until the last time. I stopped in to update my alarm with a passage keyless entry... inquired about removing my custom speaker box and replacing it with one that would fit behind my third row cause I needed the seating. I immediately noticed no one I was familiar with worked here anymore... they moved the whole staff to the larger shop on kedzie... and brought in another team from a shop that closed. Anyway the new manager quoted me 200 for the alarm 500 for the box... I said nevermind to the box it was a little more then I wanted to spend... I told him my present box cost me 300 from his predecessors... he said he could do 350 and it would take a day... I said cool. They ended up having my truck for 5 days with a new excuse everyday... he called me three times trying to raise the price... told me had to run another wire and it would could 200 more... I assured him I wasn't paying him any extra...then he calls and ask if I wanted a custom cover for 150 which I thought was included... we agreed on 50 extra. Finally on the day I'm due to pick my truck up he asks if I want leds in the trunk... I said sure if its free... he said Ima put it in so you can see... I told him I'm not paying period... huh get there... I see exposed wire now I have to wait two more hours while the rewire... he has the nerve to ask for extra to cover his overtime. It took them five days to do a third of the work the prior crew did in one day... the prior crew installed radio, alarm, subs, 2 amps, back up cam, and custom box in 1 day. Oh and I had to go to the other shop to have my radio tuned correctly. Needless to say I won't be returning... only reason they get two stars because the work actually looks amazing... but the customer service of this crew is horrible... I'll be going to the other shop for my future needs

    Reliable Auto Security - stereo_installation - Updated May 2026

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