Incredible job on my 2024 Tesla M3LR highland instrument cluster. Looks awesome and they are the nicest guys ever. Genuinely good people that don't take advantage of you and price gouge. Reasonable prices and quick but efficient and good work. Check this out! read more

Automotive Concepts - '24 Tesla M3LR highland instrument cluster - Car Stereo Installation Near Me - Crestwood, Illinois

Edit: I have reached out to the shop requesting the video proof they stated is available in their reply and will update accordingly. Edit 2: The owner has not only refused to provide the video but they've also threatened me by telling me they know where I live and that they'll sue me for my review (see attached image). I've never seen this level of unprofessionalism from a business owner. Also, I haven't purchased anything from this business so the only way they would have my information is if they went out of their way too look me up online which is frankly quite disturbing. Brought my Volvo in on Saturday to see if a remote start can be installed in my car. The guy said he had to check to see if my cars compatible so he pulled it into the back of the shop and brought it back like 5 minutes later said sorry he couldn't do it. No problem I said and left but as I'm driving I hear a weird thumping noise coming from the front of my car. i pull over and check and part of my bumper is loose. I pop the hood and all but 1 of the 6 fasteners are gone so front bumper was basically hanging on by a thread. Thankfully I noticed it before I got on the highway where I'm 99% certain my bumper would have fallen off and caused an accident. Also the rubber molding on the driver side was not properly pushed back in but that's not nearly as much of a concern. I do not recommend bringing your vehicle here at all but if you do remember to take pictures of EVERYTHING before they touch your car. read more

Automotive Concepts - Car Stereo Installation Near Me - Crestwood, Illinois

Brought my vehicle for a consultation on replacing the garbage Blaupunkt that was previously installed. Told Cal that I just wanted an entry level double din that has Apple CarPlay. He advised me that they had a Boss Elite BE7ACP in stock. I shared my opinion that I felt Boss was Wal-Mart junk, and Cal told me it had a 2 year warranty and that their quality has improved with the Elite series. I spent a few minutes researching others' opinions online, and they were mixed. Some people said that they'd had this model for years with no issues. Others reported issues with it powering down unexpectedly. I am aware that some issues can be the result of a poor install. A loose ground, a bad connection, etc. all will cause issues. Since this is an older car that I rarely drive, more of a back-up car, I rolled the dice. This model only has wired CarPlay which Cal was upfront about, but I don't care. I plug my phone in to charge when I get in anyway, I don't understand the people who will spend $200 more for wireless but that's their prerogative. He was also honest about the couple of Sony units he had in stock, and while there wasn't a great variety on display that's common in smaller shops. They just don't have the room for 20 units on display, although I think they could squeeze in a few more. The unit they sold me was $50 more than it sells for ($200) on Amazon, and I know small businesses use product mark-up to help with their small profit margins. I didn't complain, but if they will install equipment that you buy yourself, that may be another option to save money. An important note: I had been to another install shop in Mokena, they wanted thousands of dollars (literally) to replace the head unit and speakers, stating that they couldn't use my factory Bose amp that drives the 7 speakers my car came with in 2007. They had all sorts of stories about why it made sense to spend $4k to replace a head unit, amp, and speakers in a car whose blue-book value is $1,800. Cal listened to my speakers and explained that the front right tweeter was blown and that he could replace the tweeters and door speakers because they are a component system with some decent Kenwood or Alpine options for about $400 - which I will take him up on. He can integrate them with my Bose amp with no issues. I just need my sound to not to "buzz", I'm not entering car stereo competitions - and he's taking care of that. Cal had a cancellation on the upcoming Saturday and squeezed me in. By the afternoon the work was done and everything works great. It's true that they have only 1 garage, and Cal was the only one there both times I went. I know that presents challenges when he has to leave working on a car to come to the counter for a walk-in. But I wasn't ignored and didn't wait at all. He was attentive and patient and explained everything well. So far the Boss head unit works well and there are no issues. I will update the review if things go south. But most importantly, people should know that my experience with the one employee I dealt with at Automotive Concepts (Cal) was honest, offered options instead of trying to scam me, and executed a solid install. I would trust someone who does this for a career before I bring it to some Best Buy hack who will be working elsewhere in 6 months. read more

i stopped in the automotive concepts 1/16/2025 after explaining to the dude at the counter that my aftermarket radio not installed by them never had steering wheel voice control after installed and i want a radio that does. after going round and round i asked do you have a radio and adapter that does. he says i dont know i have to pull it out and look at your adapter. does he know what the products he sells functions? Question was do you have a radio and adapter for my vehicle that will retain 100% of steering wheel control. his and a lot of them dont we have to pull yours apart read more

Did remote start and Black Vue cameras for me, service was awesome at great price. Cal was great to deal with. Would Highly Recommend

They did a great job tinting my Alfa. The price Kal gave me was good compared to some other shops, they got me scheduled in a few days and the tints look great. Can't really ask for much more. read more

Automotive Concepts - 20% tints all around - Car Stereo Installation Near Me - Crestwood, Illinois

Had to replace my car stereo. They were very helpful with the selection and installation of the receiver. Didn't try to over sell any other equipment read more

This is an excellent established business that is professional and proficient in their work!

This was an excellent experience. Walked in and inquired about a remote starter for my wife's car. Cal went over all the available systems with price up front. Made my decision and he ordered it. Once it came in he called and we made an appointment that was easy for me. Installation was less than two hours and I was on my way. Perfect from beginning to end. Oh yeah, check out his financing options too. Thanks Cal !!! read more

I lost my key fob with remote start to my 2003 Caravan about 2-3 years ago. On a whim I stopped into Automotive Concepts on Thursday Afternoon. The gentleman said have a seat we'll open the dash and have a look. My system was from 1999, but he was able to come up with a remote that worked for my car. Genius!!! Thank you so much guys. read more

After doing some research on heated side mirrors and whom could install, I attempted to reach out to a couple of shops within the city to no avail (they would not even respond to a request of quote). I called the shop and spoke I think to Mike (REALLY nice and knowledgeable guy). I came in on a weekend, we ordered the parts, told me it would take a couple of weeks as they are custom, I put a deposit down & left excited as I have been driving my newly purchased FJ Cruiser, into the winter months really missing the heated mirror feature that was stock on my previous vehicle. Got a call while at work, stopped by first in the morning the next day for the install. I didn't realize it would that almost 1/2 a day (roughly 4 hours) to install. That was ma badd. I waited, moved around, got something to eat, etc,. It's ready, we check out everything, I pay the final. OF COURSE now the freakin' weather got better, but it's cool. I will be ready for the next! Now, I'm looking forward to install of a front camera and powered subwoofer. These guys are A+++ Especially, if you don't have the time to do it yourself. Yes, it's a little extra money, but you get what you pay for! read more

I've been coming here periodically for exactly one year for my breathalyzer device installation, maintenance, and now for removal. These guys have always treated me very well and service has been prompt, friendly, and informative. On two separate occasions, they were even able to take me in hours earlier than my scheduled appointment upon my same day request. I have nothing bad to say about this business and I would definitely recommend them and consider giving them more business myself, should I ever decide to add on automotive electronics or other customizations to any of my vehicles in the future. They made an extremely long and unpleasant experience slightly more bearable. Thank you. read more

Buyer beware. Spent over four thousand dollars at this establishment on my Vanderhall Carmel getting wheel lights,upgraded sound system,alarm and a USB port along with wood grain accents installed. I usually don't post reviews but I am not happy. I have cargo doors that cost me $600 that now will not fit because of placement of subwoofers among other things that went wrong. They have put me off for months and not returned my calls and make excuses when I stop by the shop to inquire. Gave them time and patience and now I am done. Hopefully if you use them it goes better for you but I will not recommend them to anyone. BTW the picture of the Vanderhall on their website (burgundy with yellow tinted lights ) is mine without permission!! read more

These guys were great to work with! One of the little things that blew me away was how honestly friendly and personable they were. They worked with us, explained everything in detail, there were no surprises and the price was very fair. We could not have been more thrilled with the work, and I would highly recommend them to anyone. Services provided were adding a DVD player to a Nissan NV. read more

I went to Automotive Concepts on two occasions. The first was the sunroof in my Hummer H3. The second was some inside detailing and reupholstering in my Mini Cooper. They did an excellent job on both and I have had no problems whatsoever. Heather the service representative was very pleasant and informativeand she bent over backwards to make sure all of my concerns were met and resolved. Overall they all did an excellent job and I would definitely go back again GAS Maryland read more

Pros: Decent amount of merchandise (Kenwood fanatics!) Knowledgeable employees Cons: Slow service, waiting time can be hours only 1 garage (entire staff works on 1 car) Once you buy, customer service declines heavily, no support Decent place to browse, but please do your research and find a place with better customer service. Got a navi hooked up and was told one feature during installation and a whole different story afterwords (buying extra accessories). Now I am not able to update the navi without coming out to the shop and paying $40 per update. Problem could of been avoided if Joe had informed of the piece needed for updates (*vital information). Gave me the choice of either a re-installation of the piece in which I should have gotten at first, but didn't because he insisted it could be changed easily later on. When reality was they just didn't have the cable in stock. Or $40 every update...right. Advice: Find others who have the resources to support before and after a purchase. read more

Service is super slow I was on hold for over 20min Because I picked up a radio from them that doesn't have work RCA inputs for my 4 channel amp and I have been waiting for over 2 weeks to get a call back read more

Brought in my 2013 Nissan to have a new head unit upgrade i had purchased installed along with front and back Hertz speakers and an amplifier I purchased from Automotive Concepts installed, first of all, I would like to thank the guy for installing my parts I purchased elsewhere some places won't do this at all after further inspection of the install, Automotive Concepts did a great job installing all of my new equipment very clean install and i honestly couldn't be happier with the sound of the system I recently had radiation therapy for cancer treatment and lost some of my hearing from the radiation and my old stereo had an aftermarket head unit with the stock speakers I just wasn't able to hear it good unless I had it turned nearly all the way up and it didn't sound too good now with the Hertz speakers recommended by Automotive Concepts my music is crystal clear the quality of these speakers amazing. I look forward to having my alarm, subwoofers and a few other things installed by Automotive Concepts in the near future and I will definitely recommend them to any friend or family member looking for high-quality car audio equipment and a competent installer with reasonable prices. read more

I liked sales-professional Wayne Wong. I still (STILL) have not experienced buyers remorse...

rom the first time I visited the website I knew I found the right place. Bill was very professional during the live chat service in helping me setup my appointment for my motorcycle project. When I made into the shop, Cal answered all of the questions I asked (and I asked a ton), beat the best deal I could get at any other shop, and went above and beyond scheduling the work with my incredibly tight schedule. There is no doubt I will be working with them again on the next project for my Bike. If you have a special project planned for your bike, car or truck, shop around, then go to these guys & you will not be disappointed. Very nice easy to deal with, felt like I was one of the family. Also I recommend using one of there recommended financing options LIFESAVER read more

Automotive Concepts - My bike after done! - Car Stereo Installation Near Me - Crestwood, Illinois

A few months ago I went to Concepts after going thru 2 batteries because of a dope radio that was installed prior to me purchasing my vehicle. The vehicle kept dying and we couldn't figure it out UNTIL CONCEPTS. They were professional and immediately figured out the issue which was my gps. Simple fix very reasonable. I would recommend anyone to deal with Concepts. I am actually doing more business with them next week. read more

Very disappointed! After having my auto starter installed, I ended up with a signalling problem which is now needed an auto electrical expert to resolve. Bottom line, will cost way more just for an automatic starter. I knew that big chain company like Best Buy or ABT would have never leave me with this kind of dilemma. read more

Took my car to them a year and a half ago to upgrade my stock system for mp3 compatibility. Best Buy wanted a small fortune that required a full system replacement. Automotive Concepts installed a simple direct connect system that was a basic audio jack and the price was about $450 cheaper. Service was great and they were done with it in a half hour. I went back today because my radio was giving me trouble. The consultant remembered me and my car and fixed my issue in minutes. I have nothing but good things to say about these guys. read more

Did an amazing job at installing an aftermarket radio. Also added the parking brake bypass free of charge! Was very helpful in answering questions and I'll definitely be back for other additions to my truck. read more

Rude, rude, rude!! I stopped in to ask about car stereos and when I was finally(!!) waited on, I was treated like I was a complete moron (and I admit, I dont know much about car stereos but still--questions that might have seemed dumb to them were pretty important to *me*). I don't know if it was because I'm a female or becuase I just didn't know much that they couldn't be bothered with me but I took my business elsewhere (and to where I was treated better, too). read more

Terrible Service. I went to get my radio looked at, was charged $50 for them to look at it for 5 minutes and tell me it was "broken" and needed to be replaced. I was quoted $350 to get a new radio. I went to my neighborhood mechanic and was told I had a blown fuse. It took $1.50 to replace and my radio works fine. So upset I gave them $50 for 5 minutes of bad service. read more

good merchandise, decent prices, but most of all a very helpful staff willing to work with you. i came here to have some insurance work done after my 3 series was broken into. sam and oscar were more than willing to deal with the insurance adjusters to help streamline the process (it was rather complex as i had a good deal of aftermarket equipment that was stolen, broken, or left behind, and each component and wire had to be accounted for). the staff was so friendly and helpful that i will likely be back to have work done on my jeep! read more

If I could give it 0 stars, I would...we called them to install a remote start in our car. The worker told us it was in stock and we could bring in our car right away. The second we mentioned we had a groupon, he put us on hold and told us he did NOT have it in stock and that since our groupon was expired, we could NOT use it all. That is not the case with a groupon, you can still use it for the amount you paid for it!!! They refused to honor it!!! Poor customer service!!!!! read more

I am very disappointed , I took my 2012 Camry there for a remote start, now my fog lights don't work. I went back twice for the fog lights , they found a wire they forgot to connect . Now they only work once in a while. I have never had a problem with the fog lights . Ever read more

This place is a rip-off! My car radio was not working, so I took my car there for an estimate. They wanted $550 to "fix" my car. I was shocked. I decided to take my car to J's Sound Shop, and they installed a new car radio, which solved the problem, for $200! Do not give a place like this your business! These guys are out to make as much money as they can at their customers' expense! I will NOT be back! read more

We had a remote starter system on our vehicle when we purchased it and the controler went bad i went to the dealer, they ewanted over 175 for one controler. I calkled and spoke with Joe who asked to me stop by and let him look at it. Turns out the remote battery connection went bad & need to welded back togather, He refused to charge me, So i wnet to dunkin donuts & bought him a coffee. Excellent!!! Excellent!! read more

Quite possibly the worst experience I've had with anything auto related -- and this includes shoddy repair work & unethical car salesmen. After doing some price comparisons on remote starts, I decided to go with Automotive Concepts. Worse decision I've ever made. Not only did the price change after the starter was installed (and it would of course cost me more money to have it removed and I'd still have to pay for the unit on top of it), I've had nothing but problems with my car or the remote. The remote itself rarely works properly and my dash gauges are also screwed up. One morning, I went out to my car and after the remote failed to start my car (which is housed in a garage so no moisture or extreme cold issues can be blamed), the radio stayed on. Had I not gone out to my car when I did, my battery would've drained. I've called Automotive Concepts to get my car back in to them to fix these issues but can never get them to return my calls. I will be letting the BBB know about this. read more

This is the first review i have ever written on Yelp---I'm new to the Chicago area but in my short time living here, I've learned to have a pretty low standard of service in general. Fast food/ restaurants etc seem to have such horrible service. I was afraid I'd suffer the same sad experience with everything. I was on the market for some new speakers and had done a little research. I ultimately wanted to find a place that was convenient and open on Saturday. I truly got lucky, stumbling into Automotive Concepts. Sam and his team were informative and courteous. They helped me figure out exactly what I needed for my specific situation, gave me a high-to-low range of costs and got the job done quickly, with great results. There was one minor hickup in the process but I felt that Sam handled the situation professionally and tactfully, which impressed me. I will definitely go back to this business for my future Car Audio/ Alarm/ etc needs. Thanks guys!! read more