went there for what was supposed to be a free estimate on our radiator. The mechanic made the…read moresituation worse and when confronted about it both he and the owner lied about it and wanted to overcharge for the repair. The car was not drivable and we had to call a tow truck.

They were so kind over the phone for the initial talks about what we needed to get done. Price…read morequoted was a little more but not by much. They were quick and efficient and they were recommended by a lot of friends.

This shop is one of the last family owned shops that actually do quality work and want to make…read morecustomers happy. Owner is always there, always checking on things and always making sure his customers get quality work for a fair price. Place is always so busy but the guys are always hustling to get cars in the bays as fast as possible. The owners little 16 year old son in running outside and moving cars and answering phones. I live 30-45 min away but I will always make the trip to Cool Rite

I highly recommend not going here for any repairs, Especially a radiator. I had my radiator go bad…read morearound Halloween of 2018. I took my car to this local radiator shop since my go to shop was busy (1 mile south of this location) on 11-2-18. I hoped they would be good since it appears it's their "speciality". So I paid an arm and a leg and got my car back. I drive to work the next day and I'm leaking coolant. I go back and they said there was an issue with the cap (on a "new" radiator). So they "fixed" it. Within a week (11-12-18) On the way to work, I pull into my parking garage, and now my car is smoking! I look down the ramp and there's a trail of coolant (pic below). Pop the hood and coolant is everywhere! Blown hose! I guess I should've made sure new hoses would be installed with a new radiator. So I paid more money for them to fix the hoses. Fast forward just a year later... Coolant was leaking. I take it to another shop to look at it. They said the radiator appears to be bad. I mentioned it was a year old and they said it is probably defective or a cheap brand. I call this place (11-12-19) and they say they can probably warranty the part but not the labor. I mention the fact that my car was back 3 times (between 11-2-19 & 11-12-19) before they got it working right, couldn't that extend my warranty by a week ? Nope! Can't do anything about the labor says the owner. Way to back your product and work. I was supposed to take it in tomorrow, but I don't think I want to waste my time and money on at a dishonest place that doesn't back their work. Guess I'll go somewhere else and get a repair done that'll last. Not one that will coincidentally fail after a year. Just to add, I have a used car which means many repairs. This is literally the only time in my 6 years of owning this car that I had to go back for a repair. Lesson learned and I wouldn't be surprised if this place doesn't last much longer. Especially after reading some of these other reviews of incompetent work.

I was scammed here. Went in because one of tires was wobbly and the guy at the front ended up…read moretalking me into fixing the suspension and he broke my exhaust.

The mechanics did a good job, it's the person (the black gentleman) at the front desk coordinating…read morethe work you need to watch out for. He will add parts that aren't needed and stretch the hours of labor costs. Will not be coming here again i do not recommend.

Took my 2019 Audi Q8 in to him after taking it to the dealer after they wanted 8,200 for repairs.I…read morebought the parts and he did for a fraction of the price.If you have a foreign or domestic car I definitely recommend them great work and they tell you the problem.He saved me over 6,000.He has my truck running like new with no lights on inside or nothing.Definitely a five star job!!!

This place is the best! I have been going here for 20 years. They are honest and trustworthy. They…read moredo not rip you off. The service is Barr none number 1 top notch. Bill and Mike are the best. I am a woman and they never talk down to me. They don't act that I'm the nut behind the wheel. They explain everything to you. If you need work they work on all models from regular to high end models and foreign models. Highly recommend!

dude. This place is a God send it's right next door and it's honestly the best Auto Repair Shop…read morei've ever dealt with. The business model is simple "do your best job and make your customers happy and more will follow ". Totally trust their prices too, they give me a price i know it's fair. thank you guys!

Between my Sister & I we have sent four cars over to them for repair. No fuss & no problems…read more Sam looks them over gives a quote and does the repairs. The shop gets busy, please be patient. When the ride is not running correctly, go see Sam.

Went to these guys for a checkup and needed a few things fixed. What I have to say is I am…read moreextremely disappointed. I needed transmission and engine mounts replaced. I didn't know which one I just told them I wanted the vibration in my car to be settled, and I know this vibration is caused by the mounts. I also needed an axle replacement and break replacement. Charged me $1300 only so they can fix my axle and breaks. The vibration in my car was the same. If anything it is getting worse now. I also told them to inspect my car to see if there is anything else to fix. They said "we cleaned up your throttle body free of charge" bullshit. They added that into costs and also now my serpentine bet is bad. Don't take your fucking car here, this motherfucker has drug addicts working there. I hate looking for a mechanic. Everyone nowadays is bullsit, I thought I was going to a top mechanic shop considering the reviews, what I got is fucking crackheads fixing cars in a cheap warehouse

They care and deliver. The customer comes first here. Trust is established and one would not want…read morefor more.

Amazing work i stand by them for 20 years and 5 different cars. they take care of my BMW and…read moreminivan currentl. My daughter even uses them... great care and parts -dr Solomon

My husband has been taking our cars to this business for a long time. Lately, they started charging…read moreus a lot more than other repair shops and the repairs weren't even done right! Fernando, one of the owners, recently gave us a quote for 1,000 dollars for a repair on our car and he was pushing us to go with his parts so he can make more money. We just completed the work today on our car at another repair shop for only 300 dollars! This place is a ripoff, they're not honest, and they will try to upcharge you in order to make more money! Don't waste your time and money, go somewhere else!

Had a really minor fix to our car after a mishap on the highway. Not only did they fix it but they…read morealso went through what happened, how they're fixing it, and what we might need to do in the future. Straight forward and no frills. Expect honest, direct work being done in a timely manner.

I believe a good mechanic is more important than a good doctor. Charley is probably the best &…read moredefinitely the most honest mechanic I ever went to. He will only use original equipment to repair, not some cheap knockoff. If your car doesn't need it, you won't get it. His shop is usually pretty busy, but he will get you in fast. If you're on the southwest side & your car needs some work, take it to Charley's.

We are so glad we found this little gem. We have a fleet of 20 sprinter vans and we started…read morebringing them here a few weeks ago for service. Our drivers bring their own personal cars as well. They have good prices and their service is fast. I highly recommend this place

Can't complain about the service they provided. Quick and painless with their explanation of…read morerepair. Throwback mechanics.

Love, love, love this place. I always know my car will be well taken care of here. These guys give…read moreme such a sense of well-being with regard to my car needs. They always explain what they're doing and why it needs to be done.