i had a positive experience from the initial phone call to dropping off my ram. i received updates,…read morethey handled the insurance company so i didnt have to stress. the body work was spot on and the paint job was the best around. its nice dealing with a smaller family ran shop that some big corporate crazy business.

I cannot recommend this company enough!! I got into a rear…read moreend collision where the person who hit me didn't have insurance. Not only did they get me done in a beyond timely manner because I didn't get a rental. They had the best customer service around. The time and detail they put into my truck was beyond phenomenal. My truck looked brand new after they were done with it. Replaced my bulb that went out while they were working on that side for me. They care as much about your vehicle as you do which is hard to find! I have told soo many people so far about this company and will continue to tell everyone!

This is a professional business that does quality work. I'm very impressed with the owner and his…read moreprofessionalism. Conversely, there is a scammer with a similar name. His name is Tony Tan and he calls his so-called business: T & T Mobile Body Repair. He is a hypocrite and cannot be trusted. In fact, he is a complete scammer. Do not mix him up with the above business.

I brought my Tiguan here because of an oil leak issue, and they were able to fix the problem in…read morejust a couple of days with the fairest price I could ask for. They were incredibly low maintenance when it came to me explaining the issue, dropping off my car, and contacting me right away with a diagnostic and a realistic quote. I came to t&t after a frustrating, gas-lighting conversation with the service department of my car dealership. They had quoted me $8k for a repair that t&t said I didn't need. I'm so glad I went to t&t auto care for a second opinion. As a woman, I appreciate an auto shop whose staff doesn't talk down to me and is polite through-and-through. Shout out to Gavin for understanding my frustrations with the dealership and providing top tier customer service despite how busy his business is.

I used Kevin and his team for a repair a few years ago. I recently needed his services once more,…read moreand he again provided exceptional service and craftsmanship. I highly recommend him and his team, and definitely will use him for future repairs.

Repaired my car quickly and professionally. I highly recommend using them. Told me when the car…read morewould be done and delivered on time.

Very amazing work and even better customer service! I needed body work done on my car after an…read moreaccident. My aunt referred me to this place and Tony specifically, and I am so glad I followed her advice. Tony was very transparent throughout the entire process and kept me updated with the status of my car. He worked with me and my insurance to ensure that I was getting all necessary repairs. Although things took a bit longer than expected (due to the insurance / parts), Tony communicated every step of the way and answered all questions that I had. My car looks amazing and you cannot even tell that it was in a collision. Great experience all around!

I am thoroughly impressed by Lakeside's work. My car was hit and lakeside worked with my insurance…read moreto get me squared away. My car almost looks brand new (attaching before and after photos)! Tony and Eddie are literally so sweet and genuinely care and want to help people. Having car issues is never fun but they make the process smooth and their work is quality. I also had a situation where my driver's seat wouldn't move forward or backwards. The car dealership quoted me $5,000. Lakeside handled it for me for only $50! I am so grateful.

Been here only two times and was very pleased both times. Thought I might need a new steering gear…read morefor my pickup, so I dropped in one day without an appointment to have it checked. While they couldn't put the truck up on the rack that day, they gave me an appointment for a couple days later and did so then. Long story short, steering gear is probably just fine ... don't need to repair/replace now but just keep an eye on fluid levels. The charge for looking at the steering gear - $0.00. Now as background, a steering gear job is around $1,000 ... so I was also pleased with the diagnosis. But what I liked the most was that they didn't try to sell me anything. They said the gear could wait and that was it - they were not trying to sell me a part I did not need, so I start out feeling these guys are very honest - that's tops in anyone's book. They followed up later with a call to let me know the exact price if and when I did decide to replace the steering gear - so they also get credit for excellent follow up. Their operation is very clean and it is a nice large fully-equipped car shop. This is a Dad and Sons kind of organization - and I think Dad cut his teeth racing stock cars in his youth - so they know their business and it is a family business. Once your car is out of warranty and you don't have to go to the dealer, if you have need for a good car mechanic do give these guys a try. Very pleased and will be back.

The best technicians for all makes of cars ,all work done the right way! Can find any problem that…read moreothers can't .

I will be honest this guys are 100% professional the customer service in my experience was…read moreabsolutely great , they did an amazing job It's the second time I'm here different car and definitely for collision repairs this place it's the right option

I would have preferred to resolve this directly rather than leave a negative review, but my…read moreexperience with European / Technicraft has been extremely disappointing. My Jaguar was brought to European Collision after a break-in in which the driver's window was shattered. State Farm recommended European Collision as a certified facility that works with Jaguars, which is why I trusted them with my vehicle. What should have been a straightforward repair has turned into 2 months of delays, four visits, unresolved problems, and significant inconvenience. First visit: My Jaguar was brought in for the broken driver's window, and European Collision had the vehicle for approximately 14-15 days. When I went to pick it up, the battery dead, so the vehicle had to remain at the shop to be charged. After I eventually picked up the vehicle, within approximately 15 minutes, I discovered that the driver's door lock controls were no longer working. I immediately contacted the shop. The driver's door locks and controls had worked properly before the vehicle was brought in for the window repair. Second visit: I returned the vehicle and again reported the lock problem. I was told it would be addressed. There were also issues with the replacement window trim, including a damaged part that caused another delay. Third visit: I had to return the Jaguar because the paint damage from the original break-in had not been properly completed, and the window/trim work was also not properly completed. The window had to be removed again so the paint work could be completed and the correct trim installed. European Collision had my Jaguar for approximately 7-10 days during this visit. The driver's door lock problem still had not been fixed, and I was told another part needed to be ordered. Fourth visit: After the part arrived, I returned the Jaguar to have it installed. The shop kept my vehicle for two days, but even after installing the part, they still could not fix the driver's door locks or determine what was causing the problem. I was ultimately told I would need to take the Jaguar to a dealership for a diagnostic. Now I am being forced to pay for that diagnostic myself because the lock problem was not reported to State Farm as part of the original repair. I may also have to pay most or all of the cost of fixing the problem. This is especially frustrating because the problem appeared within 15 minutes of the first pickup, did not exist before the repair, and was reported immediately. European Collision had four opportunities to address it, including having my vehicle for 14-15 days during the first visit, 7-10 days during the third, and two days during the fourth. There was also a serious lack of attention to detail. The broken glass from the break-in was never properly cleaned. Even after four visits, I continue to find broken glass inside my Jaguar. At every pickup, I also found shop dirt and footprints on the carpet and door trim. The floor mats and work areas were not properly covered or protected. I also paid approximately $1,000 out of pocket for additional paint work. Because the window had to be removed again to complete the paint work and correct the trim installatio I am now being forced to pay out of pocket for a problem that arose immediately after their repair. I also made repeated attempts to resolve this with management. I requested the District Manager's assistance and was given an email address that was undeliverable. I then contacted the Technicraft Group corporate office, was given the General Manager's information, and again the email address provided was undeliverable. I also contacted the company's online customer service and received no response. After trying the shop, the District Manager, corporate management, and online customer service, I still have no resolution. Based on my experience, I would not recommend European Collision / Technicraft , especially if you own a Jaguar or another luxury vehicle.

Thank you CDE Collision-Mokena for fixing my car after getting into a parking lot accident!…read more Not only did they do a great job fixing the outside of my car, but they also did a very good job cleaning the interior From beginning to end the process was smooth & easy to get it all done. Highly recommend

Ron and Team delivered once again. Great job and they finished my car before the given date…read more Quality work, always a pleasure to work with. Seamless with insurance company and made the repair easy. Thanks again for the beautiful job!

State Farm had recommended this repair shop. They were friendly, professional and prompt. They had…read moremy part within a week, and my repairs were done within 48 hours. When I picked up my car, it was clean on the inside and out. They went above and beyond to make sure I was pleased with the work.

My car was there for three weeks. No estimate done and when I went up there they told me they had a…read more"hard time getting the hood open" which is funny because I could open my hood just fine. Worst service I've ever received. 10/10 do NOT recommend