Brought my vehicle for a consultation on replacing the garbage Blaupunkt that was previously…read moreinstalled. Told Cal that I just wanted an entry level double din that has Apple CarPlay. He advised me that they had a Boss Elite BE7ACP in stock. I shared my opinion that I felt Boss was Wal-Mart junk, and Cal told me it had a 2 year warranty and that their quality has improved with the Elite series. I spent a few minutes researching others' opinions online, and they were mixed. Some people said that they'd had this model for years with no issues. Others reported issues with it powering down unexpectedly. I am aware that some issues can be the result of a poor install. A loose ground, a bad connection, etc. all will cause issues. Since this is an older car that I rarely drive, more of a back-up car, I rolled the dice. This model only has wired CarPlay which Cal was upfront about, but I don't care. I plug my phone in to charge when I get in anyway, I don't understand the people who will spend $200 more for wireless but that's their prerogative. He was also honest about the couple of Sony units he had in stock, and while there wasn't a great variety on display that's common in smaller shops. They just don't have the room for 20 units on display, although I think they could squeeze in a few more. The unit they sold me was $50 more than it sells for ($200) on Amazon, and I know small businesses use product mark-up to help with their small profit margins. I didn't complain, but if they will install equipment that you buy yourself, that may be another option to save money. An important note: I had been to another install shop in Mokena, they wanted thousands of dollars (literally) to replace the head unit and speakers, stating that they couldn't use my factory Bose amp that drives the 7 speakers my car came with in 2007. They had all sorts of stories about why it made sense to spend $4k to replace a head unit, amp, and speakers in a car whose blue-book value is $1,800. Cal listened to my speakers and explained that the front right tweeter was blown and that he could replace the tweeters and door speakers because they are a component system with some decent Kenwood or Alpine options for about $400 - which I will take him up on. He can integrate them with my Bose amp with no issues. I just need my sound to not to "buzz", I'm not entering car stereo competitions - and he's taking care of that. Cal had a cancellation on the upcoming Saturday and squeezed me in. By the afternoon the work was done and everything works great. It's true that they have only 1 garage, and Cal was the only one there both times I went. I know that presents challenges when he has to leave working on a car to come to the counter for a walk-in. But I wasn't ignored and didn't wait at all. He was attentive and patient and explained everything well. So far the Boss head unit works well and there are no issues. I will update the review if things go south. But most importantly, people should know that my experience with the one employee I dealt with at Automotive Concepts (Cal) was honest, offered options instead of trying to scam me, and executed a solid install. I would trust someone who does this for a career before I bring it to some Best Buy hack who will be working elsewhere in 6 months.

Incredible job on my 2024 Tesla M3LR highland instrument cluster. Looks awesome and they are the…read morenicest guys ever. Genuinely good people that don't take advantage of you and price gouge. Reasonable prices and quick but efficient and good work. Check this out!

Reggie and his team will get your system up and running the right way, without having to worry…read moreabout finding the right parts, wiring, and stereo components! Very professional installation and looks clean like your vehicle came from the factory with the system!! Highly recommend Bassheadz for your stereo and subwoofer install!!

It's hard to find someone that you can trust when it comes to specialty applications in the audio…read moreand visual applications. A previous experience at another facility did not bear good fruit. For three weeks I was in conversation with the owner in efforts to have a new double din unit installed into my vehicle. The owner of the company seem to be very trustworthy and spoke in confidence about how the upgrade and installation would occur. Reggie opted to schedule my vehicle in for a late appointment and conduct the installation. It was to my knowledge that my vehicle would be dropped off for the installation to occur the following day. Upon dropping my vehicle off, Reggie indicated to me that he would have the installation completed that evening. Perplexed and shocked we opted to grab dinner at a local establishment while he conducted the install. I received a call about 2 1/2 hours later advising me that the installation was complete. Upon picking my vehicle up everything seemed ok, we made a few adjustments to the back up camera and off we went. Returning home I parked my vehicle in the garage not even attempting to use the new audio system until I read the manual. A couple of days went by, armed with book smart info I began to learning how to utilize my new audio system. Oddly enough I notice a few things. The dimmer feature didn't function with the headlights, additionally the illuminated buttons for the HVAC just below radio only had 2 buttons lighted. I was troubled by this know that the HVAC was replaced 1 month prior. Having questions regarding the audio system, I contacted the manufacturer help line and walked through a few of the configurations. It was brought to my attention that one important component was missing for the navigation to function. I reached out to Reggie to ask the pertinent questions relative to having this function correctly. During the conversation, I sensed a defensive tone with my inquiry. Knowing what I had experienced previously I was already prepared to cut my losses. I obtained the missing component an opt to install it myself. It was then that I realized that the professional installation I was hoping for was nothing more than a super glued hack job. Additionally I realized that the A/C control head appeared to have damage present from I suspect being dropped. 3 of the functions no longer illuminated when the lights were turned on. I corrected the navigation issue on the radio and decided to call Reggie regarding my findings. With each attempt, I reached a voicemail with no return call. Trust has been violated.

Just had my daughter's Jetta in to get windows tinted. Everything from the initial phone call to…read morethe final inspection of the car was top notch. Went with the upgrade ceramic film and was not disappointed. Looks absolutely perfect. The technician was very helpful and explained all the details about how to care for the windows. Informed that the bubbles in the back will go away in a few weeks and explained the reason for this. Was also polite and very courteous I would recommend this place to anyone looking to get their windows tinted. Tried another place in Merrillville before this and they said they couldn't do a Jetta because of the back window angle. Huh? Car Teks had no problems doing the back window. In fact the car was completely finished way quicker than I anticipated. Great people to do business with. I wouldn't hesitate going back or recommending them to a friend. Nice dealing with a local business. Thanks for the great job. Very much appreciated Marc Schererville,IN

Great experience at Car Teks! The customer service was friendly, professional, and very…read moreknowledgeable. They explained my options clearly and made the whole process easy and made me feel comfortable to do business with them. My window tint came out perfect -- clean, smooth, and looks amazing. It completely elevated my SUV. Super happy with the quality and overall experience. They stand behind their work. Highly recommend!

had three vehicles get the windows tinted and also one of them got a new Viper Alarm System, (old…read moreviper alarm was acting up and problems with the remotes), excellent work, will be back next year with my show cars, everyone there is friendly and will answer any questions about the products they sell, they matched my Jeep and Truck side windows to the existing rear factory tinted rear side windows. they are quick, reasonable and very good at what they do

Fair price, quick service and always a perfect job, Z has done 6 vehicles for me, never an issue.read more

I originally took my car to another shop to put an amp in. The other place did a horrible job at…read moreputting the amp in properly. Horrible feedback, music cut in and out, and put a different amp then we originally talk about putting in. The owner avoids all my calls afterwards and makes excuses and lost $400 for an amp that was only worth 129.99 retail. As a recommendation from a coworker I called audiondriven and I talk to Thomas about my problem, he said if I can make in today he will look at it. Later on that day I came to the shop, he dropped everything to look at my problem while also helping customers. He showed me everything that the other shop did wrong. None of the wires soldered down, everything wrap up and tangled and no care was taken for my car. I could of had a better shot of doing it myself and I can only pump gas and change out my air filter. Thomas readjusted the amp that was in my car to make it manageable and highly suggest to put a better amp in soon as possible. He took care of me that day when I was freaking out thinking my new car I just bought a couple months back that sound system was going to crash and I gotten ripped off by the amp I was sold. Sucks he had to fixes someone else's mistakes. Two weeks later I took his advice and put in a jl audio amp and then alpine speakers. Now my system breaths new life. I highly recommend this place. Don't try the rest, try the best.

I went in Audiodriven because the aftermarket stereo on my recently purchased Jeep Wrangler stopped…read moreworking. Most places I called said that you just have to buy a new radio. No way!! It was only radio and Apple CarPlay that wouldn't work. Thomas at Audiodriven went out to my jeep and got it fixed right up and working with a few touches of the buttons. He was super kind and he really cared about the functioning of my stereo. He recommended a new cord for my CarPlay which I without hesitation purchased from him. He answered additional questions about the cameras that were installed and not working. I will be going back to get that fixed and my radio updated. I highly recommend this establishment. It is hard to find above and beyond customer service these days!!

Considering most shops I've been to don't work on import luxury vehicles I chose audio essence…read more They took great care of me and I will recommend for high end car audio needs. 2012 Audi A4 Quattro

Really good service and work they but into your vehicle, came to get a new audio system for my old…read moremustang which they indeed surprised me with side work my car needed, also i got new tints which it gives a more aggressive look into my car thanks, over all nice quality, materials and work, happy to come again with other cars.

Never had any bad experiences here been twice once for Led headlights and for front brake pads no…read morecomplaints at all decent pricing

-came in to get my GMC tinted, I decided to do tints all around including the windshield! Lots of…read moretint % to choose from for your vehicle ... didn't take too long either! There's a waiting room inside the shop with seating! Also does taillight tins and sound systems and as well as headliners for all vehicles! Really recommend this place to anyone who seeks to get work done to their vehicles! No bubbles left behind as well as very clean cuts around the windows that fit it perfectly!

great service! came with a friend to get his sound system installed and i was blown away with how…read moregreat it sounded. the installation was done really good. i will be coming here to do a few things to my vehicle. will also recommend this place to anyone

Came in here a few months ago interested in buying a whole set for a small car I own and as soon as…read moreI said the size they bursted out laughing which I found very rude and disrespectful. They showed me a very few sets of wheels and none of which I liked or was looking for. Found the set I wanted at Discount tire which I don't know why i decided to try another business because they always treat me respectfully being a woman and i love they're warranties on tires