New ownership is . The salon has been deep cleaned and renovated and just so impressed overall with the service and overall vibe.

I waited over a week to write this review because I wanted time to think clearly after the emotions have worn off. I called ahead to confirm they had availability for a regular manicure and went in April 4th at 5:30pm. I was told to sit at the only free (not clean) station with a chair that had the rotating fan blowing directly into my face (the base of the fan was 2 feet away from my chair). I said I only wanted a regular manicure (not gel or acrylic) and it was like bam, she knew she would be getting a smaller tip because it's a cheaper service. Wow. She rushed through the entire polish job and waited until AFTER base, two coats, and top coat to bring me a fan.... a weak little dollar store toy fan because apparently no one uses regular polish anymore so all the polish and fans (basically anything that's not gel) is from 7 years ago or something. The biggest SCAMMY activity is that when I went to pay, she said the service was $25. I asked her if it was for the basic manicure with no tip yet. She said yes. I showed her the website with the price being $20 and she said that it was to "make up for the rising cost of rent". I once again pointed out that in real time, the salon owned website said $20. She said she couldn't do anything because the owner wasn't there. Honestly, I should file something with the bank because I want them to investigate with my time stamped screen shots of their website prices after they charged me an itemized price for a service that is not what they advertise. As for the QUALITY of their work? LOOK AT THE BUBBLES. Their nail technician looked at the bubbles in my nails and thought "yup, that looks right". The dents are on me because I was trying to get my card (since I brought $25 cash for the service and tip, but that was for their fake online $20 price) and the girl watched me struggle with my wallet after I explained to her why I only had cash and wasn't ready to use my wet nails to get my card out of my cardholder. Cool, enjoy the extra $5 you made on that transaction at the cost of behaving like charlatans and thieves. read more

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Good set of nails for a fun weekend in Vegas! Mia did great with my nails. I only showed her a picture of reference once, and she already knows what to do it with. It last long and not too thick just what im looking for. Considering its my real long nails, other places will make your nails look too thick when ask for design. I will definitely come back to Mia. read more

Relaxing Nails & Spa - Nail Salons Near Me - San Mateo, California

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Edit: they gave me a refund so at least there's that.. Only giving 2 stars because the first two times I went I had a good experience. However, this last time will make it so I never go back. They were 50 minutes late for my appointment with no apology. Just a thanks for waiting one of our techs had an emergency. Which wouldn't have made a difference seeing as they had me and two other people waiting. I went with my mom and they started her right away but had me sitting in cold water for 50 mins. The woman who did my mom's pedicure finished my moms then started mine. Neither of us got a massage. We were in such a rush to leave after since they were so behind I barely looked at my toes. But looking today they look AWFUL. It hasn't even been 24 hours. read more

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They took me in as a walk in for a Sunday afternoon gel manicure! The manicure came out great and Tina was so friendly! read more

Relaxing Nails & Spa - Gel manicure - Nail Salons Near Me - San Mateo, California

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First time at this salon and never returning. I came out with my nails very messy and uneven. I continued to ask nicely for her to fix the tips since they were not how I wanted, but she seemed to be irritated when I asked for adjustments. Either way, the quality was not worth the large price. Really upset since these are my birthday nails and I even showed a sample picture beforehand. On the bright side, my pedicure turned out well. Please take your time and pay attention to detail. read more

Relaxing Nails & Spa - Nail Salons Near Me - San Mateo, California

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Loved getting my manicure here! Tracy did an amazing job and is so sweet to get your nails done with! read more

Relaxing Nails & Spa - Nail Salons Near Me - San Mateo, California

The website says they're closed on Mondays, but they're actually open seven days a week! Love the service love the ladies. I had a great experience. Thanks ladies! read more

Relaxing Nails & Spa - Love this place and the women!!! Great service. Thanks so much ladies! - Nail Salons Near Me - San Mateo, California

A large cockaroach on chair next to me!!! They all saw it and didn't even try to kill it they just said sorry. They did not offer any discount. Zero STARS read more

Update: 1+ year later of being a loyal consistent customer. I used to love this place but after over a year of coming to this place consistently and working with the same nail tech for over a year i've decided that today was my last day. My last 3 visits felt like my service was rushed but today was Very Bad. 1. Today was the 2nd time my nail tech didn't attach the massager inside the water for my pedicure. I had to remind her again to put it inside. Is it an extra charge? if not then why are you not attaching it? 2. I get the same service every single time for over a year and i don't understand how she forgot to put wax and massage my feet today(she apologized and said she forgot). Even-though I reminded her at the end she seems like she was rushing and like she doesn't care so I told her it's ok, I rather pay and leave. 3. Conversations between the techs are so LOUD. I work all week and come here for relaxation: i couldn't relax because their talking to each other like their in their home laughing and talking loud and forgetting I'm a guest. I-was the only guest there and they all see me all the time but that shouldn't matter. 4.The Shop is not the cleanest. 5. Paying with Zelle and not getting an itemized receipt at the end of service is not professional. Please get a proper card payment machine for your business establishment so we can see the itemized price of what we are paying for. 6. Having your headphones on and Watching a tv show while doing my nails is not professional. Although she didn't give me a massage or wax on my feet I was still charged the same as I usually do. How? Tiffany is on vacation and I believe that's their manager, I wonder if that's the reason why everyone was different? Word of Advice: Never get so comfortable with a customer that you start doing whatever you want...the customer is still paying your for the service. Disappointed. Thanks to my nail tech for all our great conversations but the service has gotten bad. God Bless you all and I wish you the best. read more

Hidden gem! Great place to come, clean and very attention. Can't wait to go back, this is my sister regular nail shop. My mom and I came for the first time and the experience was amazing. read more

Relaxing Nails & Spa - Mm this is my mani from Monday, today is Tuesday why is the White polish already coming off? - Nail Salons Near Me - San Mateo, California

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I waited nearly an hour to get a pedicure. When I walked in I was told to wait but given no time frame. If I had known it would have taken them an hour, I would have found somewhere else. An additional 3 customers came in after I and were subjected to this wait time as well. It's clear they do not have the necessary staff to accommodate the number of clients they are receiving. The salon could also be cleaner. read more

ive been to a lot of nail salons and this one is one of my favorites. the attention to detail, care in not damaging my nails and kindness from the staff is great. i loved my dip manicure they did for my trup. l read more

Relaxing Nails & Spa - dip powder mani - Nail Salons Near Me - San Mateo, California

Consistently Excellent Service I've been coming to Relaxing nails for 5 years, and they never disappoint. The staff is always friendly and attentive. Thanks to their expert care, my nails have remained healthy and beautiful throughout the years. I highly recommend this place. read more

Love this place i recommended getting massage here it is wonderful they did my nails so good i love this, I recommend tracy to do your nails and massage because she is so so nice and sweet she did her job so well read more

Used in the past and decided to try again as I was looking for a place that opened early on Sundays. Horrible experience. Go there right at opening. Salon was closed despite hours on door and online saying open. Called number on door. Was told someone was 10 min away and "hit traffic." There was no traffic early Sunday and no one showed up. Waited with my child in rain 15 minutes before leaving. Don't appreciate the dishonesty is just saying someone was coming soon so I would stay when it appears no one was close. read more

Came in yesterday for a dip powder manicure and they did an amazing job! I believe I saw Kathy, who was very detail oriented & made sure my nails were perfect! I showed her a reference pic of what I wanted and she made my vision come to life! I got dip powder with extensions & paid $65. This will definitely be my new go-to nail salon :) read more

Relaxing Nails & Spa - Dip powder pink chrome nails by kathy - Nail Salons Near Me - San Mateo, California

Will not come again, very uneven, unnatural. I asked for acrylic , they convinced me dip powder which is fine, but I'm truly unhappy with the skill in the application of color. read more

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I did a walk in and like many people mentioned it gets so busy and it's a long wait to get helped. That being said the staff is SUPER apologetic. It's hard to decide what rating to give because the quality is there but there's balance with wait time. I'm going to try to make a reservation next time to see how it goes! Big plus is that they accept card. read more

Great nail salon!! Located very close to my neighborhood, it is easy to get to! I have been coming here for years and just thought today to write a review! Tiffany the owner and the staff are wonderful! We celebrated a friend's birthday here with four women! It was great! One lady now goes to the salon regularly. I have both pedis and manis here! I have received consistent, professional expert nail care here! read more

I've been coming to Relaxing Nails for over 15 years, and I seriously can't say enough good things about this nail salon. Tiffany, the owner, is amazing.. she and the other ladies always go above and beyond to take care of me and every person who walks through the door. The level of care and attention they put into each client is unmatched. My pedicures consistently last a month or more and still look flawless. I feel terrible that it's taken me this long to post a review because truly, Relaxing Nails has been the go-to nail salon for my me, my daughters and my mom since the day they opened their doors. I wouldn't go anywhere else!! read more

Great service and good vibes! My nails came out amazing time was taken. Definitely coming back!

Selected this place based on the reviews and came to get to Royal gel pedicures and one regular manicure. I had to soak off my gel, acrylic nails and they charged me an additional $10 for buffing my nails. What a rip off! The pedicures were nice and came with a 15 minute massage but they did a poor job exfoliating my feet, which were really bad from wearing sandals. I won't return. read more

Omg I love this place so much! :) first time here, but they did a great job and were quite meticulous. Also they were really sweet. Definitely will make my way back here again. read more

Relaxing Nails & Spa - Gel mani and pedi - Nail Salons Near Me - San Mateo, California

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I have been having bad luck lately at nail salons and I went to this salon today and Tiffany did a great job on my nails as well as my pedicure done by Kathy.. very nice salon and great service! read more

Relaxing Nails & Spa - Dipping powder - Nail Salons Near Me - San Mateo, California

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I have been to the nail salon many times in my life but this is the first nail salon that I felt like I was truly pampered and received professional services. Tiffany paid great attention to detail while providing me with the fabulous French tip manicure and my pedi was absolutely amazing. read more

Relaxing Nails & Spa - Nail Salons Near Me - San Mateo, California

The women here are fantastic! I called beforehand to ask if they had time for a walk-in. They said they did so I stopped by. I've been going to the same nail shop for years now (in the sunset) but the quality at that salon has gone downhill. I've been looking for a new shop and I couldn't be happier that I found this place. The woman who did my nails took her time (which I was more than fine with to get results that look neat and precise). One of my natural nails broke so I had to get an acrylic tip put on. The woman doing my nails said she didn't feel confident enough to make it perfect so she asked for help from a coworker which I really appreciated. This is the best manicure I've ever gotten! The polish was placed extremely close to the cuticle and evenly. She was extremely detail-oriented and didn't let me leave until every single aspect of my manicure was perfect. Cannot recommend this place enough! Paid $45 for previous gel polish removal and application of new gel polish (not including tip). read more

Relaxing Nails & Spa - Nail Salons Near Me - San Mateo, California

If I could give this place NEGATIVE 10 to 1000 stars I would. I made an appointment at 4:30PM, I left at 5:25PM and I still was not serviced or even helped. The ladies kept telling me "few more minutes", "I'm coming" so I gave them the benefit of the doubt and stayed. What is the point in "appointments" but you do not honor the time? A waste of my time, I could have went somewhere else. They should have been honest. During the time I was there 2 ladies showed up for their appointments, they had to wait as well. One of them left because the person she had an appointment with left home already, she was told to wait 30-40MIN. Poor customer service. Waste of time. DO NOT GO HERE! Go somewhere else, don't waste your hard earned money here. read more

Relaxing Nails & Spa - Nail Salons Near Me - San Mateo, California

Kathy did a great job on my dip manicure! Everyone here is so kind and accommodating. read more

Relaxing Nails & Spa - Dip Manicure by Kathy - Nail Salons Near Me - San Mateo, California

I went to this location because it was near my son's school and had extra time. Bad move. I should have recognized the red flag when I went in and no one would answer my question on how much a fill is until after they sat me down at a station. They wanted $55 for just a fill with solid color/no design. $55!!! That's $15 more than my normal salon charges ($31 with tip). - Their tactic of getting me at a station first worked and I stayed. Kathy who did my nails was very nice and thorough. She skipped at least three steps my normal salon does but figured everyone is different. The nails looked fine when I left. The very next day my thumb nail polish chipped! This has never happened to me before and have been much harder on my hands. - The salon itself is not the best. When I walked in it wreaked of smoke and remained the whole time. Idk if there was a backdoor open and someone kept smoking nearby but it hung in the air. The decor would be cute if it was kept up but it wasn't and made it look bad. It would be better just to take down. There is a random 'floating' sink you wash your hands in afterwards which is fine had the lady who was not working kept her BARE FEET rested up on it almost the whole time I was there. Disgusting. - To sum up, Kathy was very nice but I will not return to that salon due to quality, price and bare feet where there shouldn't be! read more

Went to get an oil change around the corner and found this store while I waited for my car to get done. Jennie served me and she is super nice, and I like her work. Even tho I just got the pedicure, but because I saw her work, I had to add the 10 minutes massage to it ! Definitely recommend her ! I'll definitely go back again ! read more

I came here twice and I got my nail done with Tiffany. She is really good. recommended with her. This one done last week Today 11/03/2020 I am really upset about my manicure 1. I got 3 cuts this time 2. It's okay to be not perfect but this is shit work, you all can look through the picture 3. The whole time she doing my nails is so uncomfortable. I told her more than twice it's hot on my nail when you use electric nail file and my nail got ruining I normally not a big complainer but this time I'm not okay with my mani My pedicure is perfect. Got it done by Kathy I recommend Kathy to everyone. She done a great job. read more

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This place is my new go to nail salon for acrylics! I called and asked if they had time for a walk in fill and they said to come right over. My nail tech was so nice and meticulous with my nails. She wanted them to be perfect and they are! The fill was only $55 and the color and shaping is great. They're also super nice and ask you how you like them throughout the whole process. Highly recommend! read more

Relaxing Nails & Spa - Nail Salons Near Me - San Mateo, California

I was in need of a manicure and pedicure. This nail salon is next door to my son's therapy so I took advantage of the time I had and dropped in to see if I could get a mani/pedi. It's been so long since I've had a good mani pedi that wasn't rushed or felt like the nail techs were trying to dig my guts out in the process of cleaning my toe nails. I get pedicures regularly so I can never understand why some nail techs are so rough. This was so painless and so relaxing. I will definitely come back. read more

Relaxing Nails & Spa - I love the way my nails turned out. - Nail Salons Near Me - San Mateo, California

First time for my mom and I We called ahead for an appointment (gel manicure & gel pedicure). Sanitizing and clear windows to keep us apart. Wow, amazing job cleaning our nails and toes. Very relaxing and friendly environment. We were very satisfied and happy with the results. Thank you so much!!!! We found our new salon!!!!!! Will definitely be back!!!!! read more

I asked for a mani/pedi to be done at the same time because I was on a time crunch and the lady on the phone said that was fine. When I arrived I knew I had been tricked because each of the 4 nail techs were tied up and there were two people waiting to be serviced. They quickly opened a seat for me, to get me to stay, but only one lady worked on me. She was sweet, however her work was horrendous. 7 thick globby layers of gel on my nails, ugh. I wish they would have just been honest and said it was not possible to get my mani/pedi done at the same time. I don't recommend this place. read more

Still to this day, I love this nail salon. They really do great work & they take pride in what they do! I always get my nails done by Tiffany & Tracy. Thank you ladies for another fantastic manicure this month. And yes, because of them my nails are long and strong. I have to ask them to cut it each month since they don't break read more

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I AM SO HAPPY WITH MY NAILS!!!! Thank you to the staff for being so kind and TRACY especially, for making my ugly hands look beautiful!!! Definitely coming back for my fill read more

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I made an appointment yesterday for 12:30 today. When I walked in, they took me in right away. I broke one nail and needed a fix. 1. They didn't have the color I needed (DND 638) 2. The shape was horrible! I pointed out several times that it was rounded on the edges and my nails are coffin shaped and square 3. Tiffany (the woman doing my fix) insisted that they looked the same, when anyone can see the color difference and shape difference very clearly. Don't waste your time or money with these people. There are WAY better quality nail salons in the area, I will NOT be read more

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Got my holiday nails today and loved it! They have amazing designs and can create anything for you! I'll definitely be back! read more

Relaxing Nails & Spa - Gel manicure - Nail Salons Near Me - San Mateo, California

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