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I'm still new to getting gel X nail sets but omg Ivy killed it!! I gave her an inspo picture and she was able to match it without any modifications. She was extremely detailed, efficient, and did an amazing job. She finished this set in under an hour and a half! Definitely recommend coming here and seeing Ivy :)
Loved my nails!! Gel-X set with Chrome. Appointment was easy. It's a small cozy nail just like their name! Thanks Cherry!
Very cute and well maintained salon. Got gel x from Meg and she was very detailed! I was indecisive and she was patient with me and very sweet. Only notes were that $20 extra for French is a little much.. thank you!
I'm not really sure how to rate this place as I felt bad for the new nail tech that did my nails. I booked a gel x appt with design with a level 1 artist Abby for last Friday 7/19 and she was definitely feeling a lot of pressure as she didn't know how to do the design I wanted but the owner and her coworker told her she should try it. I didn't think my design was hard. Starting off when she was filing my nails and cutting my cuticles it kind of hurt me where I felt a sting. Additionally I noticed one of the gel x nails was kind of too small for my nail and I mentioned to Abby is my natural nail suppose to stick out and if she can fix it. She ended up just filing it down and it made my nail crooked. Here's the real issue: there was a specific design I wanted but they didn't even do it correctly because the beginner nail tech was freaking out. It was so bad that I believe the owner ended up taking over and said "it won't look the same but it'll still look cute". It was nice of the owner to take over but I wished the nail artist told me the design was hard and I would have gladly changed it as I had several designs I was interested in. I will say the nails are cute but it looks nothing like what I requested so I'm a bit disappointed but didn't want to say anything since I've already sat down for 2 hours doing my nails. I attached the photo of what I wanted and the nails I got. My tip is don't go with a level 1 beginner artist. Just try to book the pro artist ahead of time as they get booked up quickly.
Abby did my nails and they came out absolutely perfect. I got gel x overlay. I couldn't find the color I wanted. She saw the picture and picked the perfect shade. I love them.
Yesterday I came to get my nails done at Nail Box with Cherry. The service started with a negative undertone from the beginning. The appointment was at 3:30pm on May 1st. What time did I actually sit down at the station? Until 3:55pm. I understand setbacks are real, but Cherry did not apologize or thank me for waiting. I thought this was inconsiderate, considering how much time I waited but I brushed it off. Later, she started drilling my nails, and in one spot I could see that there was a dip in my nail that was not present in the others in addition it hurt. I had noticed Cherry was rushing through the service from the beginning. I took a moment to look at my nail, and she immediately said, "It's fine, there's nothing wrong" and made a gesture to get my hand back. I thought this was rude because I waited 25 minutes for her to finish her prior service, but she couldn't wait a 1 minute for me to look at my nail that seemed over-drilled? I brushed it off, but I was growing disappointed with the treatment. Next, Cherry was applying a clear coat, and all of a sudden said, "Relax, you don't let me do my job". I was surprised to hear a remark like that considering I was not even doing anything. My hands probably reflected how tense I was after she overdrilled and caused sensitivity. This is when I broke silence, and told her, "Cherry you have been rushing through my service, and were rough with the drill earlier. Next time, please be careful as it hurt and my nails feel really sensitive. I know your work, and that is why I am bringing it up. This is just feedback." She set her head down, and seemed to work slower but said, "You may think that, but I finish every customer and go over time if needed. Everybody gets 1 hour all the time. I have 20 years of experience and the reason I have to redo all this process is because you come here every 2 months, and you trim your nails so water gets in between the nail and the gel and it's making your nails weak. It's not my drilling." I in response said, "yes, I have to trim my nails because I play guitar, and I cannot have them grow beyond a certain point, and I do tell you to trim as low as possible. The last time I was here was not 2 months ago though. I came here April 5th." She replied, "No you didn't, you were here 2 months ago, and I'll check the system later because I always have to work so hard with your nails looking like a disaster". We went back and forth, and she kept going on the hamster wheel that it was my fault my nails were sensitive. You could tell even other clients around me were getting frustrated with our argument. At this point I knew Cherry could not take constructive feedback, and it honestly made me sad because I was not being valued as a paying customer. When you go to the dentist, and have cavities and they start drilling on you. The dentist doesn't say, "It's your fault your teeth have sensitivity because you eat candy, so I'm just going to drill away not caring if it hurts, or not plus you were here 2 months ago so it's not my fault". No, they try to make you feel comfortable and supported. They provide a service where your needs are met, your concerns are heard, and where you are valued. Cherry was not professional, and was more concerned with being right. She couldn't take honest feedback, and she couldn't value a paying customer. I've attached the date of my last visit using my bank account. We were both wrong I guess, does it matter? no. What matters is treating others with respect, empathy, dignity and care. You don't need 20 years of experience to do that. Treat others how you would like to be treated.
I just uploaded pictures of my nails 2.5 weeks later - they still look amazing!!! highly recommend this salon and Chery :)
My friend goes to Nailbox quite often to get her nails done and I've never pulled the plug before, instead opting to go to other places just because, but she was going to get married and your girl's nails needed help. Making an appointment is easy - get on their website, choose the type of service you want, pick a nail artist (or not) and book the time and date that's opened. There's an option to join a waitlist too if you don't see the time or date that you want. I saw Dana's work on IG originally and knew I wanted to book with her and was happy she had appointments available the next day. She didn't disappoint. Dana (@_glowstudioaesthetics on IG) was not only great to talk to and friendly, but she also put a lot of focus time to getting the nail shape & design right. I'm a happy camper and would recommend her to anyone looking to show off their hands a little bit more. :) The nail salon itself is off 4th Ave and there's plenty of street parking and parking garages along the downtown area. Parking is only free Sundays so plan accordingly.
Got my nails done here without knowing that a few days later I was getting engaged! I'm so happy with how my nails looked in the pictures and the manicure was seriously one of the best I've ever gotten. I forgot the name of the girl who did my nails but she just recently moved here from New York, so go show them some love!
I booked an advanced design set that was scheduled to take 2 hours with Ananya off of ClassPass (66 credits, so approximately ~$132), and she blew me out of the water. I showed three inspo photos to her and DMed them to the Nail Box Instagram, and she freehanded everything on the Gel X nails. The prep was also very clean and short. The entire process only took one hour and the design was so intricate and beautiful- the isolated chrome, the 3D art, the cateye effect, I'm in love!!! This is exactly the kind of maximalist art I was looking for. I attached photos of the inspo I sent as well as my own nails- the left thumb that she painted on just looks amazing. Check out their Instagram highlights for her work, she does an amazing job. I rarely get my nails done since I'm trying to preserve their health more, but I don't regret coming to this Nail Box location at all. It is definitely on the pricier side and if you book advanced nail art on their website it starts at $120 so I think I would've saved a few dollars had I gone through their website directly, so keep this in mind! read more
Found my new go-to for nail art. Located at downtown san mateo, this cute little nail salon was busy even on a weekday. I chose nail art with anyone, as it seems senior nail tech was booked. I was assigned with Abby. She was truly so kind and attended to my requests. I could not pick out a certain design whether I would go matte or glossy, I kept changing my mind but she followed through and her hand paints were so cute. I'm glad I was able to get my holiday nails done. I've already booked my next nail appointment. Price can be quite steep compared to other places but considering it is in the peninsula and for a nail salon, I love it. They dont rush you and the quality of my nails look great. Parking is a bit limited (as usual since its downtown) but overall love this place. They take walk-ins but from what I heard better to book online very seamless since they are usually always busy. read more
10 days ago
I'm still new to getting gel X nail sets but omg Ivy killed it!! I gave her an inspo picture and she was able to match it without any modifications. She was extremely detailed, efficient, and did an amazing job. She finished this set in under an hour and a half! Definitely recommend coming here and seeing Ivy :) read more
6 months ago
$115 - gel mani with design done by chery! love the details on this design and set was completed in just over 1 hr - friendly and quick read more
7 months ago
10 months ago
11 months ago
1 year ago
Loved my nails!! Gel-X set with Chrome. Appointment was easy. It's a small cozy nail just like their name! Thanks Cherry! read more
1 year ago
Very cute and well maintained salon. Got gel x from Meg and she was very detailed! I was indecisive and she was patient with me and very sweet. Only notes were that $20 extra for French is a little much.. thank you! read more
2 years ago
I'm not really sure how to rate this place as I felt bad for the new nail tech that did my nails. I booked a gel x appt with design with a level 1 artist Abby for last Friday 7/19 and she was definitely feeling a lot of pressure as she didn't know how to do the design I wanted but the owner and her coworker told her she should try it. I didn't think my design was hard. Starting off when she was filing my nails and cutting my cuticles it kind of hurt me where I felt a sting. Additionally I noticed one of the gel x nails was kind of too small for my nail and I mentioned to Abby is my natural nail suppose to stick out and if she can fix it. She ended up just filing it down and it made my nail crooked. Here's the real issue: there was a specific design I wanted but they didn't even do it correctly because the beginner nail tech was freaking out. It was so bad that I believe the owner ended up taking over and said "it won't look the same but it'll still look cute". It was nice of the owner to take over but I wished the nail artist told me the design was hard and I would have gladly changed it as I had several designs I was interested in. I will say the nails are cute but it looks nothing like what I requested so I'm a bit disappointed but didn't want to say anything since I've already sat down for 2 hours doing my nails. I attached the photo of what I wanted and the nails I got. My tip is don't go with a level 1 beginner artist. Just try to book the pro artist ahead of time as they get booked up quickly. read more
1 year ago
Abby did my nails and they came out absolutely perfect. I got gel x overlay. I couldn't find the color I wanted. She saw the picture and picked the perfect shade. I love them. read more
5 months ago
Yesterday I came to get my nails done at Nail Box with Cherry. The service started with a negative undertone from the beginning. The appointment was at 3:30pm on May 1st. What time did I actually sit down at the station? Until 3:55pm. I understand setbacks are real, but Cherry did not apologize or thank me for waiting. I thought this was inconsiderate, considering how much time I waited but I brushed it off. Later, she started drilling my nails, and in one spot I could see that there was a dip in my nail that was not present in the others in addition it hurt. I had noticed Cherry was rushing through the service from the beginning. I took a moment to look at my nail, and she immediately said, "It's fine, there's nothing wrong" and made a gesture to get my hand back. I thought this was rude because I waited 25 minutes for her to finish her prior service, but she couldn't wait a 1 minute for me to look at my nail that seemed over-drilled? I brushed it off, but I was growing disappointed with the treatment. Next, Cherry was applying a clear coat, and all of a sudden said, "Relax, you don't let me do my job". I was surprised to hear a remark like that considering I was not even doing anything. My hands probably reflected how tense I was after she overdrilled and caused sensitivity. This is when I broke silence, and told her, "Cherry you have been rushing through my service, and were rough with the drill earlier. Next time, please be careful as it hurt and my nails feel really sensitive. I know your work, and that is why I am bringing it up. This is just feedback." She set her head down, and seemed to work slower but said, "You may think that, but I finish every customer and go over time if needed. Everybody gets 1 hour all the time. I have 20 years of experience and the reason I have to redo all this process is because you come here every 2 months, and you trim your nails so water gets in between the nail and the gel and it's making your nails weak. It's not my drilling." I in response said, "yes, I have to trim my nails because I play guitar, and I cannot have them grow beyond a certain point, and I do tell you to trim as low as possible. The last time I was here was not 2 months ago though. I came here April 5th." She replied, "No you didn't, you were here 2 months ago, and I'll check the system later because I always have to work so hard with your nails looking like a disaster". We went back and forth, and she kept going on the hamster wheel that it was my fault my nails were sensitive. You could tell even other clients around me were getting frustrated with our argument. At this point I knew Cherry could not take constructive feedback, and it honestly made me sad because I was not being valued as a paying customer. When you go to the dentist, and have cavities and they start drilling on you. The dentist doesn't say, "It's your fault your teeth have sensitivity because you eat candy, so I'm just going to drill away not caring if it hurts, or not plus you were here 2 months ago so it's not my fault". No, they try to make you feel comfortable and supported. They provide a service where your needs are met, your concerns are heard, and where you are valued. Cherry was not professional, and was more concerned with being right. She couldn't take honest feedback, and she couldn't value a paying customer. I've attached the date of my last visit using my bank account. We were both wrong I guess, does it matter? no. What matters is treating others with respect, empathy, dignity and care. You don't need 20 years of experience to do that. Treat others how you would like to be treated. read more
1 year ago
I just uploaded pictures of my nails 2.5 weeks later - they still look amazing!!! highly recommend this salon and Chery :) read more
My friend goes to Nailbox quite often to get her nails done and I've never pulled the plug before, instead opting to go to other places just because, but she was going to get married and your girl's nails needed help. Making an appointment is easy - get on their website, choose the type of service you want, pick a nail artist (or not) and book the time and date that's opened. There's an option to join a waitlist too if you don't see the time or date that you want. I saw Dana's work on IG originally and knew I wanted to book with her and was happy she had appointments available the next day. She didn't disappoint. Dana (@_glowstudioaesthetics on IG) was not only great to talk to and friendly, but she also put a lot of focus time to getting the nail shape & design right. I'm a happy camper and would recommend her to anyone looking to show off their hands a little bit more. :) The nail salon itself is off 4th Ave and there's plenty of street parking and parking garages along the downtown area. Parking is only free Sundays so plan accordingly. read more
6 months ago
Business owner information
Ana A.
We’re sorry we couldn’t meet your expectations. We always strive to…
4 months ago
Business owner information
Ana A.
We have booking system for all of our appointments , and there’s no…
10 months ago
Service and quality was beyond expectations. Meg did my nails so well and she's super sweet! Very modern and trendy vibes. read more
8 months ago
Got my nails done here without knowing that a few days later I was getting engaged! I'm so happy with how my nails looked in the pictures and the manicure was seriously one of the best I've ever gotten. I forgot the name of the girl who did my nails but she just recently moved here from New York, so go show them some love! read more
2 years ago
1 year ago
Abby was awesome! The appointment took two hours but Abby was super detail oriented and made sure that I was happy every step of the way with the length, shape, colors, and designs as worked on my nails. The shop was clean and quiet. Loved my experience and will be coming back again. read more
2 years ago
Business owner information
Ana A.
Hi! There,…
2 years ago
...bro... come on. I'd rather have had them tell me they couldn't properly execute the design, than sit for 2 1/2 hours for this candy corn result. It also felt like my tech was rushing at the end because they had another client waiting and she sped through magnetizing the cat eye polish making it look like just glitter polish. Not happy. read more
8 months ago
3 years ago
I came to this place excited because of the photos in their instagram but I did not have a pleasant experience. I felt that my nail tech was not paying attention and my nails were not worth what I paid for. I asked for brown french tips but the tips were way overpainted and the lines were not clean. she also only painted one coat for the base coat and overall the job looks messy, it's embarrassing. I'm very unhappy with what I got. read more
3 years ago
I've been going to Ananya for almost 2 years. I've followed her from San Bruno to her Daly City shop, and I am so happy that she's opened up an additional location in San Mateo. This location has easy parking and is around so many good food places downtown. Ananya does such a great job each time. Before going to her, my gel x would always lift around the 3 week mark, if not earlier. But thankfully now I can go 4-5 weeks with no issues. I have not gotten a pedicure here yet, but the rest of the gals at the shop seem pretty great and I look forward to it! 100% recommend Nailbox! read more
2 years ago
This is my second time doing my nails with Abby. She's very sweet and talented. Just know that she is a new artist and it may take a lil longer than other artists. So if you booking with her make sure to have time. But I really like her work and I feel she has great potential. Thank you Abby! read more
I've been going to Ananya since 2021 and haven't looked back! Super proud of her growth and how she now has two locations in Daly City & San Mateo, making it way easier to book appointments. San Mateo has fairly easy & cheap parking, and the salon is stunning. You can get full service manis & pedis and pricing is very affordable. Ananya's work is top notch & she'll always go above and beyond to ensure that you walk out of her salon in love with your nails. Most recently, she customized the perfect nude base for my stiletto French tips. Her art is so detail oriented and absolute perfection. Highly recommend NailBox if you're looking for a perfect nail tech in the Peninsula! read more
3 years ago
I'm so happy to have a Nail Box in San Mateo! Ana always does a fantastic job with my GelX. She's so meticulous about making sure your nails look great! My nails last so long because she takes extra care in making sure they're perfect before I head out! Also she has the cutest and sweetest little shop dog - Sugar! read more
2 years ago
I've gotten my nails (gel x) done by Melissa twice and she always does such a great job! The retention on my first set was great and I expect that the same will be true for this set! read more
2 years ago
I would not recommend booking a gel x removal here (at least not by a level 1 artist). I used to go here regularly and had generally good experiences (mostly with Dana, who is not here anymore) but today I went to get a set removed and my nails have never looked or felt so awful. I have multiple painful nicks on my cuticles from the sander file, sore spots and grooves in multiple nails, and I left with gel residue all over my fingers. They also book their gel removal for 30 minutes, which IMO is not enough time for a good, careful removal - there was someone else waiting for my tech and I feel she was rushing, hence the poor result read more
2 years ago
7 months ago
3 years ago
I started going to Nail Box in Daly City because one of my friends recommended me to go over since her nails last over 3 weeks! She mentioned to go to Anaya and once I book with her I've stuck to her! My nails are always looking really nice and the environment is so welcoming! Everyone there is so sweet! It is quite a drive for me but definitely worth it! They just added a pedicure service( which by the way, Chery did mine last time and she was wonderful! read more
3 years ago
Photos don't do it justice! So happy with my nails!! Free hand thin French nails are difficult to do. I've gotten it done multiple times but it's never turned out as good as this one. I love how it makes my short nails look long and lean. Bia is the best! read more
3 years ago
I had booked an appointment this morning for this afternoon with Ananya. I showed her my nail design I wanted and she hit it out of the park! I typically only get your standard manicure with an accent finger, or a French tip. I went out of my comfort zone for an event I'm attending next week. She was fast, efficient and professional! I'm in love with my nails!! I'll be coming back for sure! read more
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More info about Nail Box
333 E 4th Ave
San Mateo, CA 94401
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(628) 241-7173
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https://itsnailbox.as.me
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