Their appointment system makes it easy to book, and they do honor appointments more than call-in's or walk-in's which is appreciated. Most of their staff is great and the two times I've gone the service has been really good and the pedicure done well. Other things I appreciate are their massage chairs which actually give a decent massage, and the discount for cash payment (only five percent but it's something)! I will definitely be returning as this nail place is close to my eyelash extension spot! read more

I have been looking for a new nail salon and I think I found the one. It's hard to find a good spot and one that really specializes in ingrown nails. I will definitely keep coming back. read more

Everyhing was fine for about a year, then when my cuticle was cut and I bleed, I got a really bad infection. This happened my previous visit as well. I missed a few days of work because of this. I tried to tell them what happened in person, and I was dismissed. I'm very hurt that they never took a second to acknowledge the mistakes they made. They just don't care. My 2 infected nails look very infected and very ugly. I still have to wear bandages over the infected nails. read more

Staff was nice. Walked in with an inspo pic (a photo I took of my hair stylists nails) which they said it would be no problem to do. Walked out and inspected my nails in my car and they looked horrible. For paying extra $30 on top of the gel price I thought the quality would at least be decent. These nails are embarrassing. read more

See all

Ana is the best! She's so sweet! She made my nails and I loved them! True art -Andrea- read more

D & J Nails - Nail Salons Near Me - San Mateo, California

De was really good and kind to repair my nails she did a pretty amazing job! Thank you De!

Staff was nice and friendly. Was able to call 30 mins before and they were able to do my gel mani and pedi. But I got my nails done Thursday afternoon and by Sunday morning it already started lifting. At the time of my appointment, I could tell they felt rushed and didn't take their time to do a good job. My pedicure nail color is also super streaky. I paid over $100 w/ tip for a set I already have to fix / remove because of the lifting. read more

See all

Connie did a great job with my deluxe manicure, and gave an amazing massage! I wish I didn't live so far away.

I have been coming to this nail shop for over 5 yrs but I plan to never come to this place again. Last time I was there a lady name Tammy did my nails. She grabbed my pinky nail aggressively and filed my nail so hard she made my finger bleed. After work was done I still tipped her well! I regret it.. The next day i had to come back and fix my thumb nail. A different person assisted me. Her name was Connie. She had attitude but fixed my nail with no cost but seemed irritated that she had to fix it and not Tammy. Today i called for an appt to have a fill and first I was told yes to come in from one person than Connie took over the call and said she was busy come another day.. this is the same lady who i had an appt with months ago, got there and made me wait than asked if i could come back the next day.. i referred 5 customers there but after this experience i hope they choose otherwise. This place is overpriced, and they do mediocre job. There are so many other nail places that are much much better and give respect to their clients! read more

I had to leave before they finished what I came for, leaving very disappointed, it took them two hours to do the French tip and I explained all the imperfections, asked for my designs and finally asked if they could just put a color instead to make it look better, once they removed the French tip I realize that I was running late to my physical therapy appointment, my condition doesn't allow me to sit so long in the chair, I had been there for two hours, I had missed picking up my son from his hair appointment, I had to get him an Uber, I couldn't pick my nephew, the lady was sorry for keeping me so long, finally I said I have to go and left with blank nails but not before they charge me $48 I had no time to argue and left after giving them $50. They have filed down my nails so much that when I got home my nail broke and that's what brought me to write in this review. read more

D & J Nails - This was the inspiration - Nail Salons Near Me - San Mateo, California

It was almost close time and a lady come in and she was trying to finish with me so fast and she cut me like 3 times ‍ read more

D & J Nails - Cuts - Nail Salons Near Me - San Mateo, California

See all

They were so nice. I did not have an appointment but they were able to take me right away. Connie explained what would be best for me, just based on the photos I showed her. They were quick , and they are open on Sundays. read more

I took an appointment for my birthday. When I'd reached, there were two other people. Since I'd appointment and I was, to their surprise, on the time. I was seated for pedicure and was given a bowl to soak my fingers. The pedicure was going fine, till 3 of their regulars came in. To be honest, I didn't see their names on the appointment's register. The person who was supposed to work on my nails went to cater to the regular with gel manicure. They hurriedly moved one of the two persons on pedicure to the seat for manicure and got 2 pedicure seats empty for regulars. When I was done with my pedicure- I'm hoping I was not hurried into it. Even though I see some dry skin on foot. I was made to sit for manicure. The nails still are soaked. After one lady, who was there before me and is regular( I got from their conversations), rescheduled her manicure - as it was crowded - and I think she knew she'll not get the best job done. I was attended to. My left fingers were all shriveled by now. The lady working on my nails moved the bowl to the right side. And hurriedly finished working on my nails as her regular was waiting for gel manicure. I left after I was done. And I did tip them as it was my birthday, not for their service. The nails were not smoothened properly. The kind of manicure they did, I think I do better job myself at home. 2 stars are for decently okay pedicure. read more

D & J Nails - Nail Salons Near Me - San Mateo, California

I was not impressed at all. My chair wouldn't back up or recline because of the stack of boxes behind me. My cuticles were hardly touched and I asked her to address my ingrown nails which she barely acknowledged. I reminded her a couple of times to address my ingrown and she said it's not a problem anymore. I now have to wait for my nails to grow out to get a proper pedicure elsewhere. read more

I came here because it's super close to where I live so I decided to give this place a try. I requested Natalie since it seemed based on the Yelp reviews that she was good. Based on previous answers on here I believe a regular pedicure is $30. So I asked for a regular pedicure. One nice thing about their regular pedicures is that it came with a sugar scrub and a lotion massage. But like many nail salons in California the workers are lazy and don't like to massage your legs for very long. My entire pedicure took 15 minutes. Natalie did my nails. It was a full set with gel polish. I asked for French tips on a total of 6 of my fingers. A very basic and simple design. See attached picture. But my entire bill was $108 NOT including tip. So she charged me $78 for such a basic set. Mind you, I did like that she used the drill to remove my cuticles, filed underneath my nails, and made it thin like how I liked it. BUT, she nicked me a few times and after the appointment was over it continued to bleed in multiple spots. I asked for almond shape and she gave me an inconsistent round shape before I asked her to fix it. The French I wanted was more of a v shape but she gave me a round French. I honestly feel like my full set was so simple and should not be worth $78. If I had more designs I would understand. But I think this place is overpriced for the quality that you get. I feel like she probably charged me for a manicure as well even though I never asked for one. And if she did charge me for a manicure I never get the full service because she never lotioned my hands or massaged it. I definitely felt like I got ripped off. Keep in mind that they don't have a price list anywhere. If you come here for their services I would recommend you ask them for the prices before getting the service done. read more

D & J Nails - Nail Salons Near Me - San Mateo, California

I've recently moved out here to San Mateo for about six months, and before coming to D&J nails, I had a nail lady I'd been going to for three years back in the east bay. Ever since I met "Natalie," I have come to her every 2-3 weeks for my acrylic gel set. I cook, clean, do laundry, and constantly touch the water, but MY NAILS RARELY LIFTS OR BREAK! All thanks to Natalie for her fantastic work. The place is super clean, and all the staff members are so lovely and welcoming. Come check it out yourself and ask for "Natalie" for acrylic sets! See you in 2 weeks, Natalie! :) read more

D & J Nails - Feeling like a princess! Thanks Natalie for this amazing, beautiful set! - Nail Salons Near Me - San Mateo, California

Waited for an extended period before being helped. Two elderly white women walk in and they are helped immediately. Informed the workers I had to leave and head to my brothers proposal. Other than the black Korean speaking woman who pleaded on my behalf to give me priority and the lovely lady who came in late and worked on my nails the other women saw no problem in making me wait and having the white elderly women, who came after me, go first. These are the types of ignorant behaviors that continue to perpetuate the cycle of oppression. If it weren't for the two women who showed kindness I would have gone on a much-warranted tirade on this place. Had a lot of satisfaction paying my nails with my Amex Platinum card and leaving them a generous tip. On second thought I probably shouldn't have. read more

D & J Nails - Short & simple no-fuss french tip! - Nail Salons Near Me - San Mateo, California

Horrible Customer service, I came in at 12:30 for a gel-x manicure 4 people came after me and they immediately took them while I was waiting. i waited to 1:25 and they still haven't started on my nails. This is my second time coming. First time I came and Connnie took off my old nails and made 3 of my nails bleed. She told me my French tip would be free since she made me bleed. When i got up to the register connie said that it wouldn't be free and that she doesn't remember saying that. Nails aren't even that good quality. Never coming Again. read more

This place used to be Elite Nails for many years, and I was surprised to find out that the business had been sold to new owners just 6 weeks ago!. I was pretty bummed:( After 15+ years I decided to give it a try before possibly moving on to another nail salon. I asked for a pedi (by Nataly) and after much thought I decided to try the gel mani so I could see their work without having to make second trip in case I wasn't happy with the pedicure. I was very glad to see that Nataly understood me well. I suffer from ingrown nails and after seeing how good and detailed she was I told her I hoped to keep coming back hopefully as long as I had for the other business. My gel manicure was so well done and I was very impressed at how much detail and attention she paid when painting cleaning and painting my nails. I will definitely keep coming back and hope the staff doesn't move around read more

D & J Nails - Perfect gel manicure for my short nails - Nail Salons Near Me - San Mateo, California

See all

If you want half ass, lazy work then this is the perfect place to get your nails done. The acrylic is so thick, she didn't take her time to file them down equally. When she forgot to shape one of my nails, she was upset and said I needed to wait until the end. I left the nail salon so unhappy and will never return. read more

See all

Tracy did my pedicure yesterday 3/17/24 and she was good. Lulu did my eyebrows next. She has a nice personality howewer she was very rough. She was turning my head roughly and she burned the skin around my eyes. I had a very unpleasant experience. read more

I made an appointment a few days ago for this morning at 10:15. When I made the appointment I asked the time the salon opened, she said 10:00 and she asked if I could come at 10:15, I said yes. Today I arrived a few minutes before 10:15. I saw that all the chairs were occupied, no one greeted me when I came in. When I was finally acknowledged I said I had an appointment at 10:15, I was told to sign in which I did. I could tell none of the chairs were going to be occupied soon. I was told to wait, I said how long? I was told 15 mins. I said I can't wait 15 mins I had an appt at 10:15. I then left. Not greeted, didn't care I had an appointment, no apologies. Never going there again. Not a good way to treat your customers. On 8/7/22 I was called about my experience yesterday, I appreciate the fact that they wanted to know what happened. I was offered a discount on my next visit. read more

They lacked basic skills, and the second person who came to "fix" my nails was worse than the first one. They just painted on the skin, and called it a day. The cuticles were ruined and they filed it very roughly to a point where it started bleeding. Even now, the finger hurts very much. I wasted my money and time. I don't recommend this place. read more

See all

Came here on Friday afternoon for a pedicure. There was no wait time but you could tell that the staff was tired at the end of the day. While getting my pedicure I felt as if the staff was just rubbing my legs instead of massaging which I told to the worker, and overall for $30 the pedicure was mediocre. I was waiting in a chair to get finished up and the worker was working on another guest, which I understand, but finish the job first. That's the 3 stars read more

I did a walk in since I was in the neighborhood. Jessie did a fantastic pedicure and my toes look beautiful. The place is very clean and the ladies that work here are very friendly. I will be back read more

i have been coming here a long time and they don't respect appt times. it's very frustrating! I actually physically went in to make my appointment and they still messed it up. It's Happened multiple times now and I've had to stop supporting this business. The Nail Techs are great, but the facility is tight, crowded and slightly unclean. There are many nail salons in the area and I would recommend trying those. read more

D & J Nails service is efficient. They Follow Safety Protocol. And project Good Vibes. I am very happy with my cool Halloween nail art. Thanks DE! I think you are professional and a talented nail artist. read more

D & J Nails - D & J Nail Salon. - Nail Salons Near Me - San Mateo, California

Tina did awesome job on my feet today and Jessie did amazing job on my hands. Jessie answered all my questions and made my choosing a style lot easier. The place was super clean and all the ladies there were super nice I found my new nail spot read more

D & J Nails - Nail Salons Near Me - San Mateo, California

See all

They have really renovated the place! Looks completely updated compared to the previous owner! Great customer service! Will continue to be a customer thank you!! read more

Very bad service. No one acknowledged me when I arrived for my appointment for my birthday. They were 20 mins late and still nothing. I have been a loyal customer since it was Elite nails. I think it's a racial act towards me because I'm African American. Never will I go there again! read more

I went here under the pretenses that the salon was still Elite Nails. (They answered the phone Elite Nails and when I asked for a specific person I was told she's not working today. Which was untrue. The person was no longer working there because Elite Nails was bought.) I went for a mani/pedi and the pedi was the worst I ever got. The person who did my pedi was not gentle at all. Even after I asked her to be softer. You need to be honest upfront. It would have gone a long way. read more

The women in this salon are so sweet. They are VERY customer oriented and they do an amazing job. They keep a clean salon and they make sure to disinfect everything after use(as they should). They tell you prices up front and they can really bring any picture of nail inspo to life. 10/10 my favorite salon. 100% Recommend read more

D & J Nails - Ombré hot pink nails - Nail Salons Near Me - San Mateo, California

Natalie is amazing! Did extension and gel. The service is amazing and great communication. Special shout out to the Halloween theme designs. They are super cute! Will definitely come back again. read more

D & J Nails - Ghost design nail! - Nail Salons Near Me - San Mateo, California

See all

1st time visit great service, appointment needed.

Nail salon is under new management and did not disappoint. Was able to make same day appointment and the care they took with my nails made me very happy. I did not feel rushed. I will be returning for sure! read more

New owners, new remodel, new style! I've been coming here for a few months and I'm happy. They get really creative with their designs! Would definitely recommend! read more

Look at this awesome work!!!! De did a very great job. She was very patient and care for her customer. The color that I chose which is too light and doesn't match the rest of the color. She recommended me another color. Finally, my nails look super cute. You can tell she is very professional. Of course, she is a very nice lady. For sure, I will go back again and again. read more

D & J Nails - Nail Salons Near Me - San Mateo, California

This place is close to my house and that is why I went there. So glad I did. They take pride in their work and my gel nails last almost three weeks! read more

PLEASE PLEASE PLESE don't waste your money. There is no costumer service. I asked for gel nail and I changed my mind with dipping but they messed up. Even told them for a pay difference and they told me "next time we can do it." All 3 ladies argued with me to don't changed my nails. After I went to register there is a men trying to give me a discount but the old ladie push him back and told "don't give discount" speaking their language. They are thinking we don't understand the language but we can see body language. read more

Quality and fast service. Jessie shaped my nails great. Loved my pedi & my freshly waxed brows.