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Burlingame, CA

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MonZoe Nail Spa

4.0 (334 reviews)
ModerateNail Salons, Waxing
Open • 9:30 am - 7:00 pm
Updated 2 months ago

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Response time

40 minutes

Response rate

100%

Services - MonZoe Nail Spa

Manicure

Manicure and pedicure

Nail fill-in

MonZoe Nail Spa Photos

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Recommended Reviews - MonZoe Nail Spa

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Reviews With Photos

Maya K.

I've been coming here for the past year and have always had such a great experience! Chi is my girl and she always does an amazing job with my hard gel nails. She pays so much attention to detail and I always leave loving my nails. I also get pedicures here and have never been disappointed. There are so many talented nail techs here, and everyone is always so friendly and welcoming. I definitely recommend this salon and will continue coming back!

I really like coming here; I really like the way they do my acrylic nails and my pedicure. Thank you.

Trysha P.

I came in as a walk-in for a gel manicure because this salon looked promising. What I experienced instead was painful and honestly upsetting. I was initially seated with one nail tech, I believe his name was Leo, who randomly decided someone else would take over. He didn't go help another client--he just stopped working on me and passed me off, which already felt unprofessional since he sat down few seats down from us just chatting. The second nail tech, Tina, was extremely rough from the start. I had to pull my hand back and say "ow" multiple times. She filed aggressively without checking length or shape and repeatedly filed my actual skin. Halfway through, my fingers were burning. She wasn't wearing gloves so as she was cleaning the polish up, she was using her nails that didn't look clean to dig up my skin and polish. 2nd, The color wasn't what I asked for, but I agreed to it anyway because she kept showing me options that weren't even close to what I requested. I was trying to be respectful and not cause a problem and just settled for this color. Furthermore, the polish application was a mess. She constantly repainted and removed polish on every nail using a buffer, nail file, and even a paper towel. I've never seen nail polish removed that way.. weird. The final result was bumpy, uneven, and sloppy, with polish all over my skin. By the end, both of my thumbs were swollen and slightly bleeding. Instead of stopping, she kept filing my skin and drilling around the sides, making the pain worse. I stayed patient thinking that she'll clean it up properly, but I realized this was truly her final work. At this point, I let her finish and asked for her manager. When I asked to speak to the manager, the nail tech became defensive and started yelling in her own language. I didn't cause a scene and I wasn't rude, but the change in tone was obvious and made me so uncomfortable that I started crying. The manager offered and gave store credit, but that doesn't change the fact that my skin flesh has been filed down multiple times and I left in pain. I walked out with injured fingers and nails that looked extremely sloppy. Please listen to the bad reviews. I'm not sure how this place has a 4-star rating. A nail appointment should never end in pain, and tears. I will never return and wouldn't recommend this place to anyone.

Elisa L.

Wanted to get my toes done as they were in NEED of a pedicure. This was my second time going to this salon. The location is right off of Burlingame ave, there is street, metered parking all around unless you park on a Sunday, then parking is free! The ambiance is nice, their pedicure chairs have to be my favorite. I've never been in a more comfortable chair that feels and looks luxurious. For a regular gel pedicure, they charge $55 which included a hot stone massage. The lady who did my toes, confirmed if the shape looked good and was patient when I was a little indecisive with which color to go with, which I appreciated. My toes came out great, so much better than what I walked in with! Definitely worth it, if you're looking for a nail salon that offers a relaxing pedicure experience in Burlingame.

Before
Shella P.

After my first review, Leo quickly messaged me to come back and fix my nails. I truly appreciated this kind gesture and do believe in second chance. So, I went back today its a Monday so less people. Leo cleaned it up nicely! Also, Daisy is so creative with her nail designs. I recommend her if you want to copy a design!

Daniela L.

I walked in with my service dog asking for gel nail and immediately They helped me. Super attentive and good service. Mostly I was very happy that one of the girls approached to my sweet dog and brought watter for Her. That is what conquered my heart. Love my gel nail color # 119. SUPER !!!!

Poorly done
Mimi Z.

I am so disappointed. I came here because the yelp reviews looked good. I came in for a gel X fill with French. The lady doing my nails was very sweet, but unfortunately, she was super aggressive and very messy with her work. I do my own nails at home sometimes so I'm very aware of mistakes that are made. She starts painting the polish on my nails while there is still dust flying everywhere, on her hands, and on my hands so when the polish wasn't going on smoothly, she was obviously struggling to fix it. There were multiple times that I had to point out her mistakes for her to fix, like even the shape of my nails was completely slanted on the ends of the nails and she didn't even catch that until I said something about it . She put two layers of topcoat on my nails, which made them a lot thicker and bulkier. There are multiple chips on the side of my nails as well as the topcoat on some nails not even being smooth and shiny. I go to pay and did not tip for good reason, then went to the bathroom and realized the lady at the counter asked my boyfriend for a tip. This is extremely rude and assuming because nobody owes you a tip, especially if you did not do a good job. I was unaware that my boyfriend paid a $20 tip through Venmo without consulting with me first , as he didn't realize why I didn't tip. I showed her why I didn't tip and she tried to fix it. Of course she could not because my nails needed to be drilled and repainted. I called back later and asked for $20 off of my service, not realizing that that would just be my tip back. I wanted $20 off the service price as well as the tip back, so I called back again to get that and they refused to give any money back... why would I pay full price for a half ass job? Update: The owner just responded and said that I am picky. I'm sorry I want my nails done correctly without a bunch of chips, thickness, excess residue on my fingers. Two of my fingers arent even smooth cuz she buffed them after the top coat If you cannot give a clean set, why would I pay 80? This is worth 60. They refunded the tip that my boyfriend gave but refused to give me any percent off the full price. I should not have to come back to get it fixed nor do I want to because they honestly don't know what they are doing and have terrible customer service. Thanks!

Great spot! I got the funny bunny + bubble bath chrome combo and I love it! Shoutout to Antie for making it perfect!

Montse S.

Stumbled upon this gem while visiting for work. I was in so much pain from a gel pedicure, I came in and this angel on earth helped me and made my toes look beautiful! On top of that, I got a much needed back rub and I loved it. The place is well decorated inside and they have a grand variety of colors.

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18 days ago

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27 days ago

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30 days ago

Phuong did such a great job with my nails! She was so kind too. Loved the experience and quality of the service.

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21 days ago

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2 months ago

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3 months ago

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3 months ago

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23 days ago

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7 days ago

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1 month ago

Chi was amazing!!! I came to get my nails done from a different salon and she left my nails looking so amazing!!!!!

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10 months ago

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25 days ago

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8 months ago

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Scott O.

Thank you for your sweet review.

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3 months ago

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2 years ago

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Scott O.

Thank you shella for giving us another change

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1 month ago

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1 year ago

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Scott O.

Thank you for your wonderful review

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11 months ago

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5 months ago

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2 years ago

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2 years ago

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3 months ago

Phuong was so amazing! the show and color she chose was perfect. She was also very kind and helpful

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1 year ago

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Scott O.

Thank you for your kind review we would love to see you soon

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4 months ago

Best time to go is on a Sunday. You get excellent service and not to mention parking. The staff are excellent and know their craft.

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2 years ago

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1 year ago

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9 months ago

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11 months ago

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2 years ago

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1 year ago

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4 years ago

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2 years ago

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2 years ago

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1 year ago

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5 years ago

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1 year ago

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5 years ago

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5 years ago

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1 year ago

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3 years ago

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Page 1 of 9

Ask the Community - MonZoe Nail Spa

Can we book through Booksy app ? I want to make an appointment before my birthday

Absolutely

How much does dip powder with tips cost?

55

How much does a gel manicure and regular pedicure cost? Thank you

Please check our website monzoenailspa.com for the most current updated price December 2021, gel… 

Do you offer gel manicures and regular pedicures outdoors?

No we are working indoor for now :)

Do they use acrylic powders or gel only for full-sets?

We use both

How do you clean your nail trimming tools?

1. Soap + brush off all debris 2. Soak in “BARBICIDE Salon Disinfectant Anti Rust Formula Tool Sterilizer Cleaner Hospital” for 10 mins… 

Don’t See Your Question? Ask Away!

Review Highlights - MonZoe Nail Spa

“Leo did an amazing job in making sure the color is right along with cute nail art design patterns.”

Mentioned in 72 reviews

Read more highlights

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