Horrible. I asked for French manicure. The picture is what I got. It's horrible and unprofessional. I came here before and got gel and it went great but this lady with the glasses....nope. I would not recommend her at all. I honestly feel like painting over the nail's myself. read more

Relaxation Nails & Spa - Nail Salons Near Me - Wilmington, Delaware

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I write this as I'm sitting in the pedicure chair. I called before coming in - for a manicure and pedicure. It was a good 10 minute wait even though I went in according to the time they gave me. I felt like my manicure was rushed. I didn't want any colored polish, just the "natural" look. She put only one coat - I don't know if it was the base coat or the top coat; when it should have been both! Then she made me sit in the pedicure chair, but didn't give me a heads up that it'll be a wait. 20 mins waiting I then asked her how much longer so she turned the water on. I soaked my feet thinking it meant any minute now.... Another 15 mins later so a total 35 minutes later finally one of the male technicians came over to do my pedicure. I had to ask him to apply a top coat to my finger nails... Also, I looked around during those 35 mins that I had NOTHING to do but wait and noticed EVERY single other customer had a drink - water, wine, cocktail.... Me??? NOTHING. No one offered me anything. I finally asked one other tech if only some customers get drinks and she said any and all customers can so I asked for a glass of wine. I'm a paying customer. I would've loved to make this my go to place. But after todays experience I'm not so sure. As soon as I finished typing this, the male tech and I got talking... turns out he's the owner and the lady who did my manicure is his wife and co-owner! I'm surprised that that's the tone she's setting (ignoring me, not offering a drink, not letting me know how long I'm gonna be waiting etc)... he was really nice to talk to, and I'm glad it ended on a positive note after what I felt was a bad experience. ONLY because of how he treated me (well) I might consider going back. read more

Relaxation Nails & Spa - Bar!!! From which I haven't been offered a drink.... At least not yet! Been here 45 minutes already!!!! - Nail Salons Near Me - Wilmington, Delaware

Priscilla is the best. She is my go to there now. Been going there about 2.5 years. I've never left disappointed with her. Prices seem to be climbing there lately though. I'm usually a plain Jane with nails but when I want to do them up she gets it done read more

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I came here recently and I will never return. The owner is always on her phone just rambling and not paying attention. She cut my cuticle and even though it was a small cut and started to bleed she did not even say sorry. I had to tell her to put something on my finger. The experience was downright awful and I am not sure about the overall cleanliness of the implements either. read more

Updating my review: Akira no longer works there. Inconsistent pricing- sometimes it's $35, sometimes $60+ for acrylics. And they never tell you why. The last photo (pastel set) was $63..... the halloween nails weren't even that much. read more

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I was provided a discount card for my birthday which was on July 8 and only when I asked to use the discount card the owner decided to not honor the discount and then became rude and obnoxious with me. I have been to this establishment over the last few months and I have noticed that they different reactions to people who look like me, an African American. The people at this establishment continue to treat people who looks like me with poor taste and it is not okay on any spectrum. People who look like me should not patronize this establishment as they continue to do what they want yet they will accept our green money and decide to do our kind any kind of way. This is not okay and will never be tolerated by me and we as people should not have to tolerate this behavior and discriminate in this day in time. Please do it give this establishment any of your time or money as this facility looks down on our kind. I will be reporting this business to the Better Business Bureau. read more

Absolutely awful. 1. Overpriced - majorly... 20 extra for French??? And 15 extra for gel??? I just spent 120 on a refill gel French nails and a pedicure French. 2. Terrible job, no effort. My nails were uneven and not the same length. 3. rude staff talking in their own language and staring at you. read more

10/10 recommend Priscilla. I'm someone that bounces around to nail salons but I've been back to see her three times now. read more

Relaxation Nails & Spa - Nail Salons Near Me - Wilmington, Delaware

Went there on a whim today so glad I did. The pedicure they gave me was absolutely wonderful. Thank you guys so much.

I need to add an update to my review... over the last few months my nails have looked horrible. They have either been crooked, too thin, too thick, broken, or my latest design has rhinestones on my nails and within less than a day they started falling off. I really want to keep giving Jenny a chance, but when I'm paying close to $100 every time I go, all these things that go wrong EVERY TIME can't keep happening. And when I tell her, she makes it out to be my fault which isn't right at all. So I think it time to move on... read more

I love this place! All of the employees are very kind, and take the time to provide you with amazing service. My mother and I got mani/pedi's and we both thought they did a phenomenal job. Can't wait for my next set! read more

Relaxation Nails & Spa - Gel manicure - Nail Salons Near Me - Wilmington, Delaware

Had an acrylic refill a few days ago, broke a nail in half and called for a repair. The woman on the phone was so rude and almost cancelled on me because I was a few minutes late. She charged $5 for a repair, which I have never been charged for before. Not coming back. The nail polish was not even the correct color that I told her. read more

Getting talked about and dirty faces while getting a pedicure isn't cool, id rather go somewhere that doesn't do that to people even if it costs more. what a shame, this used to be my favorite salon and i used to be a regular. never again read more

When a client enters a salon of any type, whether it's hair nails massaging, there should be a much better presentation of professionalism most people in America. Don't know your language and it is quite rude for you to be speaking to your client one second and getting interrupted by one of your employees and just completely, stopping whatever you and your client were speaking about and answering or doing whatever you do talk to your other coworker and then you come back to the client completely forgot the conversation and makes the client feel like you didn't give a shit in the first place, so why'd you fucking ask It's unprofessional for you to continue answering your telephone while you're working on clients and having conversations with your client out while you're working on clients, you should have another coworker who's not busy with the client answering the phones and booking the appointments that is just professional courtesy quite ignorant and disrespectful to not be upfront with your client out on What the cost of services will be and how quickly you try to her that you do add on five dollars here or five dollars there for a fucking little snip snip or just because they're slightly longer it's an extra five dollars and you know the French manicure it's an extra five dollars. It's just absolutely absurd. It's it's ridiculous and the people that do the pedicures Suck I mean I had the worst person. There was no good massage. It was just a shit I could've done a better job myself and ironically I did before I came there so that's a fucking joke and yes, I had friends and family. They were disappointed and they were distraught by, the owner and some of your coworkers talking and like just talking and talking and ignoring them as clients it's disrespectful, rude and very inconsiderate. Someone should report you to the board of cosmetology and maybe that person might just be myself. I hate people. It's disrespectful like I said to talk and yak and yak and laugh and do this. Do that while you have a client in front of you it's disrespectful for you to fucking be answering the phone in the middle of a conversation with the client that sitting there fucking paying you for a service, think about it about what you're charging clients for every little detail that isn't listed on your pricing sign when a client enters your response ability is to have responsible receptionist to be there to answer any questions your clients may have not yelling across the room yeah pick your call up pick up you know and you don't even know what the client wants and then you know the client doesn't know what the cost is and I feel like it's a big fucking ridiculous fucked up Sam I think that your employees are adding one more money to probably younger clientele however I do believe that also because you want cash transactions and that tells us that there is a situation where you are not claiming part of your income and you're not paying your taxes on the income that you are not claiming. That's just a given you guys think you're scamming somebody uncle saying whatever but you're in the United States and that is not 100% allowed not to do so I think you better clean your shit up your place may look in your fancy and beautiful and passion, ho Tweety, but you, you're please know should dress a little bit more professional and they should act more professional and y'all should stop fucking speaking your language when you're in the United States of America when you have clients that are from the USA that they have worked hard for their money OK and you should respect that you'll continue losing clientsif you continue running your business in that manner read more

I have been here a few times before for a pedicure and have been happy with the results as I left with beautiful gel nails and feeling refreshed and relaxed. Today is hopefully an exception as I came for a gel manicure instead. It wasn't too busy because it was a holiday weekend and I felt that the technician, Jenny (also the manager), was more interested in gossiping with her fellow technicians than doing my nails. She tried to hurry along the gel polish removal by using the sanding tool a few times instead of leaving the acetone on a bit longer to lift the gel naturally. This process left my nails looking a bit damaged or uneven in the bed and she didn't buff my nails to even it out either. On top of that, she nicked the cuticle in my middle finger which you can see in the photo and the gel base coat and top coat was so thick that I had to peel my nail from the skin so some of the leftover or overhang could be removed in order for my nail to rest comfortably on the skin. I will probably not come again as there are other options in the area. read more

Relaxation Nails & Spa - Gel Manicure - Nail Salons Near Me - Wilmington, Delaware

I have been here before and was happy. This time not so much. The lady who did my nails was very distracted the whole time. Jumping up to get things., answering calls, passing out a basket with candy. My dip nails are just ok. A little thick and bumpy on spots. I had to ask to have two of them worked to make nicer looking. The place also seemed chaotic...loud cell Phone that kept ringing. Sorry guys, I hate leaving negative reviews, but I just did not have a good enough end result to tolerate the lack of individual focus. read more

I've been here twice now- once for a gel pedicure and once for an acrylic fill. Both times I had great service and really nice results. The salon is clean and always well-staffed. I didn't have to wait on a Saturday morning either visit. The pedicure comes with wine and a massage, so come on a day you can relax and enjoy! read more

Relaxation Nails & Spa - Nail Salons Near Me - Wilmington, Delaware

Beware! Beware! They make up prices for different customers..higher prices for black people! $108 dollars for dipping powder and rhinestones on my own nails??! Do not patronize this business! read more

Have been going here for years. Great locally owned and operated salon. I always get great service.

My dip nails were over priced and done poorly. My pedicure nails were chipped within a few days. My dip nails were so rough I had to make her fix them before I left and they were all breaking and lifting within 3 days. I would NEVER go back. Poorly done and way overpriced. Pretty environment was all they had to offer. read more

This is not my normal nail salon. I stopped in for a manicure last week because I had dropped my son off at a spot nearby for a two hour birthday party. It's beautiful inside and they have a nice selection of dip powder. This is why I've given them two stars and not one. I waited 25 minutes for a nail tech. Once I was seated she got up 6-7 times to answer the phone, help other staff members and cash out customers. She asked if I wanted my nails cut down. I said yes. She cut them totally off. There was no manicure. She did not file my nails. She did not buff them. She did not trim my cuticles. She cut off all of my nails and got to dipping. They are not at all formed or shaped. They're short and frumpy and the dip is so thick that my nails clack and click incredibly loudly anytime they smack up against something. She also drilled my cuticle when attempting to make the dip less thick so now I have a small scab on my thumb. And I was charged $40 for this which is $5 more than my usual place and this includes removal of the old dip (I did not have anything on my nails that needed removing at this place.) I will not be back. read more

Relaxation Nails & Spa - Scab at cuticle - Nail Salons Near Me - Wilmington, Delaware

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I am never disappointed when I come here. Sometimes I will try other places but I keep coming back to this nail salon. They just do an amazing job. Last time I was there, a Sunday, I just got a regular gel mani. The woman took her time and her attention to detail paid off! She was so detailed oriented, catching and fixing even the smallest imperfections--I've been complimented on them no less than 3 times by three different people since getting them Sunday afternoon, and it's only Tuesday. On top of ALL of that the price can't be beat: 28 dollars to remove my old gel polish and give me by far one of the best manicures I've ever gotten. Love this place and will keep going back. read more

Relaxation Nails & Spa - Nail Salons Near Me - Wilmington, Delaware

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The salon was nice and the nail tech was very friendly. Unfortunately not even a week of having these gel nails they began to peel and lift. From experience they typically last about two weeks. Clearly that isn't the case here. It's been four days since I got them done and multiple nails have began to lift abs chip. I most likely will not be back. read more

Relaxation Nails & Spa - Chipped gel after four days - Nail Salons Near Me - Wilmington, Delaware

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I was a loyal customer of Relaxation nails and Spa but I will not be returning. I have had to return to get my nails repainted multiple times even after I got the gel polish which is supposed to last. This has happened not even a week after I had originally gotten my nails done. I have made appointments and had to wait because one of the staff members had to leave the salon and come back (on multiple occasions). The salon's lack of respect for their customers time and money is just sad. I will be getting my nails done elsewhere from here on out. read more

first time being here and it was absolutely the best , thank you jenny and nancy for your great work!!! read more

Relaxation Nails & Spa - Nail Salons Near Me - Wilmington, Delaware

This place provides superior service with a friendly staff! I have been a client since it's opened. My gel nails always look beautiful and professionally done. The salon is always well staffed with smiling faces. Each person that come in is greeted with a warm welcome. The services offered are top of the line. Jenny and her staff are the best! I recommend many friends who always love their nails! read more

Relaxation Nails & Spa - Nail Salons Near Me - Wilmington, Delaware

This is my favorite nail salon... very clean, friendly and service is great!!! They offer an array of service... nails, excellent choice of gel and regular polishes, pedicures are amazing. They have a menu of various pedicures to choose from. They also offer waxing, micro blading and eyelashes. I always schedule an appointment but they do accept walk ins. read more

I just started coming to this place 6 weeks ago. I went in for a refill, the girl made my nails too smooth and the color chipped off after 4 days. I went back after 2 weeks for a refill and 3 days later 6/10 nails started to bubble and the color peeled off. I went back and they redid the nails that needed to be fixed. 4 days after having them fixed the same thing happened and the color peeled off of 3 nails. I went in a week later(today) for a refill and they would not refund my money or give me a good discount on this refill. A months worth of terrible looking nails and a rushed refill is what I got. The manager Jenny said she would take care of me and ended up doing a 20 minute refill. Bad customer service and no care about the end result once you leave. read more

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Had an appointment at 3:30pm to get a dip manicure and a pedicure. Didn't end up leaving the salon till almost 7:30..Not a terrible manicure and the woman who did my nails was nice. Asked for a French manicure and the woman painted my nails ALL white..The service was absolutely slower than slow. The jets in my pedicure did not work and the women asked "do you care?". The pedicure overall was good but due to the service I experience, I will not be returning or recommending others here. read more

Best nail salon in all North Wilmington! I moved to the area about two years ago and I've never gone anywhere else. The staff are all very friendly and their work is perfection. I get my nails done bi-weekly for work and I've never had a bad visit. Jenny the owner is always very accommodating and all the technicians are very talented. The salon is always extremely clean they use new sterilized tools for every client. Would highly recommend. read more

I had a great experience there just 30 minutes ago. I got a lot of needed attention to my feet. And I had a great chat with the lady doing my nails. They offer something to drink. You get to pick out your bath salt to your preferred scent. It's overall a very nice place. read more

Really wanted to like this place again, after years of leaving to go somewhere else because of poor service, i came back last week. I not only made an appointment, but had to wait 30 mins after my appointment to even have someone start working on my pedicure. this is the reason i'll never go back- i give myself a pedicure at home around once a month, meaning i exfoliate, trim my cuticles, trim and paint my nails, etc. so my feet are not bad, but i guess when the girl was using the scraper on the heel of my foot, dead skin was coming off-hence the reason for them doing this (to get the dead skin off) but the girl was making disgusted faces and making a big deal about it-in front of everyone too. the reason this bothered me so much bis because i know that i take care of myself, and to embarrass someone like that isn't good customer service at all. i'll never go back because everytime i've tried them over and over again i always end up with a bad experience- i don't even know why i have tried to like them so many times. what a shame. read more

I have Linda to do pedicure and gel .. she is very good takes her time and always does just what I want she takes special care and even gives you a neck and shoulder message. read more

Today was my 3rd time coming to this shop. This time was not the next best experience. My nail technician was Nano. She did not wear any gloves. When she was done with my pedicure she did not walk me over to the dryer. She handed me my shoes wet when they should've been dry. While my feet were drying she asked if I had a card. She didn't ask if I was ok. They have a loyalty program that you get 1 stamp for each visit of &15.00 or more. I gave her my card and she stamped it without putting her name on it when it should be listed. I did pay her and even gave her a tip and told her thank you. She took my money and never said anything else. She could've at least thanked me for the tip that she definitely didn't not earn. I was very disappointed with the service I received. I observed the other mail technicians walking their client to the nail dryer and making sure they are ok. I'm not sure if I will go back but if I do I will not allow that nail technician to service me. read more