This is what happen to my car 3 days after being serviced from this place. Driving through the…read moreharbor tunnel and my tire flies off. This is after they didn't tell me that they had to keep my car overnight and just closed up shop with my car inside. Do not go to this place! They put my life in danger!

BUYERSBEWAREBUYERSBEWAREBUYERSBEWARE!!!…read more Go ahead and drive a lil bit further (10ish mins) to K & K Tires instead! K & K Tires is located at 823 Fairview Ave, Linthicum Heights, MD. ---- Last night (6/15) my front left (driver's side) tire had a hole in it and I had to pull over to a 7/11 in Glen Burnie to get air. The air wouldn't keep. I checked my other tires and noticed I had a bubble and gash in my front right tire as well. I couldn't drive home. It was late. I called multiple tire shops that were open, they couldn't help. I was able to speak to a Mobile Tire Service who said he could swap out the tires for me first thing in the morning so I had to lyft home and leave the car overnight. The next morning (6/16 == today), my mobile service tech picked up [what was supposed to be] two 235 tires from Gillies. We wanted to put a slightly wider tire on for both of the fronts (recommended is 225). I met the tech at 7/11 he put the two tires on and I asked him where he got them from because my back tires were closed to being bald as well. He said Gillie's. So I got the address and immediately went to Gillie's. I noticed my car was making a noise and wasn't driving like normal but I'm think it's just the new width of [what was supposed to be] the two 235 front tires. I pulled up to Gillie's trying to get back tires to replace the back tires. The service guy/worker (who actually sold the tires to my mobile guy) told me he didn't have them (the back tires) in stock and also that my car was staggering down the road/limping. Still unbeknownst to me that we (I and/ the mobile tire service guy) were sold two different sized front tires from Gillies, I went to three other tire places who didn't have the size of the back tires. I ended up finding K & K Tires this morning (thank god) trying to get the back tires replaced (which they had in stock), however, when I got there their mechanics were telling me that they couldn't change the backs cause the fronts were not even the same size. I ended up having them change the front two tires to the SAME/matching size. I was already seriously late for work so I had to go to work but I contacted the mobile tire repair guy to contact Gillie's while I was at work because I couldn't have my phone. He contacted them and told me to go back after work so they can fix everything. After work (within the last hour), I drove to Gillie's and was immediately met by the serviceman who told me earlier that my car was staggering, and he told me that he already knows what I'm here for (he got the call) and that he was going to get the manager, "Gillie". Gillie, instead of coming outside to speak to me directly, kept relaying messages to his employee and also my mobile tire repair guy (who I was on the phone with trying to get this resolved). Back and forth back and forth. I was waiting outside for 30 mins before I told my mobile service guy to call Gillie and tell him to come outside to speak to me because Gillie didn't want to fix the issue that they caused. My whole transmission could've went bad as the tires were different sizes and I have an all-wheel drive sports sedan. Gillie finally came outside trying to belittle me telling me "I don't know cars", "he was on the phone w/ the mobile tire repair guy when he was changing my tires" and a bunch of other lies. Definitely lying about being on the phone w/ the mobile service guy because I was right next to him as he was putting on the tires. At this point, it's a scene, there's other patrons there witnessing everything. Gillie wanted to just give me two 235 tires (which was supposed to had be the case in the first place), which wouldn't have fixed the situation as K & K Tires properly put two matching front tires on so I wouldn't ruin my transmission as I have to drive a lot of miles across the DMV. Gillie told me "it's on me if I want to make a bad review". Gillie would rather risk the reputation of his business than to make things right by his customer. PLEASE GO TO K & K Tires not too far from here if you value your vehicle and safety!!!!!!!!!!!!! The location (for my account) says SanFran (account defaulted to that) but this is for the "business" located at 4904 Ritchie Hwy, Baltimore, MD 21225 (it may say Brooklyn, MD in some places/websites online).

Traveled from VA to buy a used car in Baltimore MD. Got a…read morelast minute pre purchase car inspection done at Framerite for a AMAZING price! They were nothing but accommodating and professional. Their waiting room is old-fashion but the service is what really matters and they did incredible. I would definitely come back here should the need ever arises!

The customer service is top tier from the pleasant conversation to the follow ups, shuttle pick up…read more Framerite's manager Dave was friendly, professional and accommodating. All services were completed as requested and timely. The pricing was reasonable. The facility is clean. I misunderstood something about my car and the mechanic William was very reassuring and patient. I will be back.

I highly recommend JT Auto-- it's now my go-to auto shop! I first stopped in a couple months ago…read morewhen my check engine light came on (everyone's worst nightmare!) and most recently for routine maintenance. I called up JT Auto as soon as my check engine light came on and I was connected with Lisa, who is an absolute gem! She was able to get me an appointment for the next day and walked me through the whole process. I had to come back more than once in between my meetings, and Lisa was very considerate and informed me that because they were experiencing a delay, she could stay open a little late so I could pick up my vehicle. The first time I checked in, she informed me that the wrong part was sent over, but Lisa expertly navigated calling the right folks to ensure that I got the right part! When picking up my car, JT was able to answer all my questions and recommended some helpful service tips that may save me from some grief in the future. The second time I went in was for routine maintenance and the whole JT Auto team was able to get me in and out ASAP! I can say with confidence that JT Auto is my go-to location for all my car needs. Thanks to the whole team for providing efficient, reliable service!

Good people fast service!!! Needed an oil change and they fitted me in right before the holiday.read more

So my Saturn Vue has been annoying the hell out of me. I've been having an issue with the tire…read morepressure indicator and when I put air, the warning would've turn off. I figured that I either have a leak in my tire(s) or the air pressure sensor wasn't working. I relied on good old Yelp to find a shop nearby and came across Caton Auto. I dropped off my car and I always get a little uneasy at auto shops cause you feel like you're vulnerable but my experience was amazing. I checked in and waited in the lobby. They have free water, snacks and coffee. They came up to me shortly after and said that my sensor wasn't working and there was no pressure on getting it replaced. They said it would cost about $200 to fix and it actually was the price I was expecting if that was the issue. I just didn't want to pay that for a sensor. And the mechanic told me that he doesn't blame me. I asked how much it would be and he said nothing. They even adjusted my tire pressure since some were off due to filling it with air at the gas stations and they aren't the most accurate. I really wasn't expecting this kind of service and would come back to this place in the future for services to my vehicle. Awesome place!

Caton Auto Clinic - Excellent Customer Service, but Get an Estimate First To Be Sure…read more Caton Auto Clinic provides excellent customer service and is affiliated with AAA. They offer a convenient after-hours drop-off box, a nice waiting area, and a location right off a major beltway. I was also impressed by how clean and well-maintained the parking lot and repair facility were. With over 35 years in business, they clearly have an established presence in the community. My main concern was the cost of diagnostics and repairs. I was quoted approximately $900 for diagnostics and the recommended work, with individual diagnostic charges ranging from about $160-$200 (see attached estimate). After getting additional estimates, I found a local garage that was able to complete ALL the repairs for about the same price as Caton Auto Clinic's original quote. Since my son's car was older, the repair cost was approaching the overall value of the vehicle, so I had to carefully consider whether the expense made sense. I understand that quality service and experienced technicians come at a cost, but I recommend asking for a detailed estimate and clarifying all diagnostic fees upfront before authorizing any work. I also noticed their billboard advertising a $79.99 oil change, which seems like a great deal in today's market! Overall, Caton Auto Clinic has a lot of positives, including friendly customer service, a clean facility, and a convenient location , coffee area . If I had a newer car, I would absolutely consider using them. For an older vehicle, however, I would recommend comparing estimates first to make sure the cost of repairs is worthwhile.

We came here on a Saturday morning around 10am, and were immediately serviced even though there…read morewere 3 cars already pulled up in the lot! In and out in 30 minutes, and got to sit inside the waiting room where it was warmed by some heaters. The services menu doesn't have prices on it so we didn't know what to expect but it was $30 for a patch on our tire from a nail. A great deal and quick service! They also offer payment plans for larger purchases which is nice to see. After having bad experiences at name brand spots I'm so glad we came here! We will be back, they do oil changes, tire repair and all general maintenance! What a great spot

Had a flat and nail stuck in my tire in the morning before work and was in a rush and this family…read morewas able to fix my tire within 10 minutes of me, bringing it in and talk to me through the entire process from start to finish highly highly recommend this place. Great people great service.

A very lovely business. I've been twice. Once for an oil change and the second time for an actual…read moreservice. They are very communicative throughout the process and send you excellent documentation with photos! I love that they do a complete inspection and are honest with their recommendations--so many other shops will make everything seem urgent just to get you to spend money. A note to the owner: please continue to mail coupons! That's how I found you guys and it's helped me afford my last couple of visits. Thank you!!!!!!!!!

I was excited to go to Apple as they are a community business. I took a vehicle to get an…read moreinspection. They looked at the vehicle and provided an appointment and price. During the the day of visit, the receptionist called me 1 hour after dropping it off and stated the lift couldn't lift it. After asking several questions as we took it in to be evaluated to see if they could do the job before hand. She then stated something was wrong with their lift and tried to charge me a whole lot more. I asked to speak to a manager and she said no. It is very disheartening that they wanted to charge me addition fees due to their malfunctioning lift.

We recently needed to have our Lincoln inspected. I had just…read morehad it in usual shop in another state and they had told me that I would need rear brakes soon. And guess what, Nick @SNT told me the same exact thing. And passed the car for Maryland state inspection They were prompt And they were clean

I have been to SNT twice before for nails in my tire. Both times they were quick, respectful and…read morecharged me a very reasonable price. It was so good, I thought I would go back for an oil change and 30 point inspection. However, this time I was unpleasantly surprised. They told me when I dropped off the car it would be $127 so I said no problem. When I returned it magically went up to $192! When I inquired into why they hemmed and hawed until it finally came out that they broke my oil filter cap. They claimed "those break all the time." I pointed out I have gotten my car serviced many times at the dealer (2017 car) and not once have they broke it. No response. They claimed they replaced it "with a better one." So you charged me $68 for a $30 ish aluminum cap that YOU broke. I really hate when people talk to women like they don't know anything about cars. I know they were price gouging me and I don't appreciate being talked to like I was an idiot. I have grown up going to car shows and working with my dad on his classic cars and I don't appreciate this behavior. I will not be returning. The only reason they get 3 stars is for the previous experiences.

Gasket cover replacement. Done! I've relied on their excellent service on all my Mercedes Benzes…read morefor years. Trust them more than the dealership, and have stayed on the road worry free. You are appreciated!

They are a good company but prices are toooo high with prices. If the prices was more reasonable…read morefor the sevices, they would be a 5 star repair shop.