Do you want an honest, fair priced automotive shop? Well, do you? Start your experience with Dependable...no it's not a commercial, nor am I paid, but when I have great experiences that exceed my expectations, I'd like to share that and get the word out. I am super happy with Dependable and as a customer, I am treated more like a friend than a customer. Top notch work, fair pricing and excellent communication! Years ago, I worked with another automotive shop in Howard county far longer than I care to admit to. First it was the poor communication; next, the pricing was getting very expensive; lastly, too many repeat visits for the same issue caused me to find another automotive shop. read more

Called to make an appointment for an MD inspection (moved from CA). He was able to fit me in for the next week. Steve was very nice on the phone and in person. Fair pricing on the service. I'm glad I chose this shop as the reviews seemed very on the nose! I didn't feel pressured or weirded out, a lot of shops have me feel that way. Will definitely come back for regular maintenance services. read more

Steve and crew are skilled and honest, qualities rarely seen together in one shop today. I highly recommend then for all your automotive needs. WHK read more

I've been a customer of this shop for over 10 years, since moving to Elkridge. They were initially chosen for convenience, but since then, they've become the only mechanics I'll use. I'll even tow my car from far away (AAA hates me) to have them service my cars. They will readily admit any limitations to servicing my cars, and are very up front about whether it's worth the cost to make repairs. They make great recommendations about what cars are high maintenance, and give very accurate repair estimates before they start the work. I would highly recommend them for any service work, and trust any recommendations they make to be in my best interest and maybe not what makes them the most money. I've never met a more honest, and yes, dependable, group of guys in my life. Keep up the great work! read more

My wife are traveling across the United States from California to Maryland, to New York and back. A "dependable" van is super important. Our check engine light and maintenance light were on so we stopped at dependable auto. The owner greeted us immediately and professionally. He was as helpful and knowledgeable as they come. The Price was more than fair and he shared knowledge with us that will save us 10x what were ready to spend in the long run. Not only dependable but this place has integrity and kindness as well. 5-Star Recommend it all day long. read more

I called today to get my muffler fixed or changed. They were booked out until next week (a good sign), but they were very friendly and helpful on the phone. read more

These guys to the state inspection for me I dropped off in the morning and was ready by the afternoon. I couldn't get there till 5 o'clock and the guy stay open waiting for me to get there after work. Good guys it would bring my vehicle there again next time I need anything done. read more

BACKGROUND: I found this garage online because they had a special for a Maryland auto inspection. Coming from New York,. I had no idea as to the level of detail involved in a MD inspection - much tougher than NY! But that is no fault of this particular garage. It turned out that I needed ~$1,500 worth of work. SERVICE: The two brothers were very friendly - it was work that I obviously needed to schedule and they worked with me - even sending me itemized estimates over email and corresponding that way. I appreciated their honesty. The labor involved with my repairs (shocks, struts, gas line and a few other minor things) was certainly going to take a least 2 days. We worked it out so I could drop it off on a Saturday and pick it up on Monday after work. PRICE: New to the area, I sent the estimate to my trusted mechanic in NY and he validated that they were charging me fair and reasonable prices. I am happy to report my final bill actually came in just a little bit below original estimate. This garage is a little far from me in Glen Burnie, but I will certainly keep them in mind as I progress with my car. read more

My go to shop. When the dealer is trying to take me to the cleaners, Dave and Dependable Auto save me %50 or more from what the dealer wanted, because sometimes the dealer says you need it, and Dependable Auto says not needed and I save hundreds $$$. Very professional and accommodating. Going there tomorrow for a rush Maryland Inspection needed for another car of mine I am re titling and registering. read more

I had the best experience at Dependable Auto Care. First of all the service is so friendly, I was greeted with a smile and that is more important than you can know. When I actually took my car in to be inspected Steve was super nice and chatted with me. It makes waiting so much less awkward. Everything I had done was finished before the time they quoted, and I paid a little less than the price they quoted me. Lastly Steve took the time to take a diagram out and show me exactly what needs to be done. Rather than just say some stuff I might not understand. Thanks guys for changing where i do business. I will get all my work including maintenance done at Dependable Auto Care from now on. Christal read more

In general: state inspections SUCK. A dishonest mechanic will fail you for any-and-everything, just to get repairs done at their shop. I was very afraid of this happening after reading reviews of other state inspection locations. This place is GREAT. Fast service while I waited. I had some worn down tread on my front tires, which I needed to replace anyway. So while I did fail the inspection, I was able to bring it back next day with new tires and passed (no charge for re-inspections). The representative (owner?) in the front is so friendly and fun to talk to. He told me funny stories about past inspections to pass the time and you could tell he was very passionate and knowledgeable about what he did. Definitely quick service and friendly staff. I would trust them with repairs just based on this experience alone. read more

Outstanding service. Only place I will use for repairs. My other family members also use Dependable Auto Service. Matter of fact there are four of us and all have same opinion on their level of service. read more

I was having a tire emergency yesterday. TWO tires with screws in them. And, I'm going out of town tomorrow. So, I needed them fixed ASAP. I dropped one tire off there in the morning. The owner set me up for an appointment in the afternoon to take care of the other one. I went back at 2:30. They put the car in the shop, and within a half hour, all was back to normal. They even stored my spare in the hard to reach spot in the back. Crisis averted. The owner was very personable and easy to talk to while I waited. Will be going back and recommending to co-workers. Thanks Dependable! read more

A week after the first inspection, I came back with all the issues fixed and got my inspection certificate. I was in and out in 10 minutes. I was overall very satisfied with this whole process and recommended Dave to a few of my students. Thanks Dave! read more

Cannot say enough great things about Dave and this shop. Honest and I know I can trust them to tell me what does and does not need to be done. They went above and beyond to make sure I was 100% satisfied with their service of my car. Bonus: you can contact the shop via email and Dave is super responsive. I have been looking for a place I could trust since moving to Columbia 10 years ago. This place is it!!! read more

Co-owner Steve is very nice! Was honest about what they were able to do for me and I had a nice time chatting while waiting for my car. My tire ended up being un-patchable, but they put my spare on for me and let me know how to get it taken care of. If I lived closer, I'd come here all the time. As it is, I know if I have car troubles during the workday that I have a good place to go! read more

Great service and honest mechanics/owner. I went there for a brake service. The work was done professionally and efficiently. I needed the car to be finished in 1.5 hours due to an appointment, and the owner/manager juggled his guys around to finish it! Strongly recommend! read more

These guys are great. I've been getting my car (Honda CRV) serviced here for almost 3 years and have never had a problem. I trust Dave and his techs so much that recently, I had a major repair which they handled so smoothly I almost didn't mind repair. All of their services are much cheaper than what I've paid for similar services at other shops and their customer service cannot be beaten. They give update calls (I know, hard to believe!), give me rides back to my house if it's an all day service, and give me up front quotes and clear explanations about what is going on with my car. This business is an asset to our community. read more

Way overpriced! The low priced inspection roped us in to Dependable Auto. Our mechanic of 20 years, does not do inspections. (He's super busy, best mechanic in Elkridge, cars galore lined up to get repairs there due his great service and pricing). We should have gone to the one our mechanic referred but instead went to Dependable based on the Yelp reviews. That was a mistake never again. The cost of repairs Dave quoted us were ridiculous over $1500.00 and he said he wasn't sure he could get the parts for our vehicle if he were to repair. I researched it and found out the parts are plentiful for this make and model. Our mechanic will be taking care of it from here and the repairs will cost much less than what Dependable Auto is charging. read more

So I've been hearing a certain type of noise from the front left of my vehicle while driving. I know what it was as I had the same symptoms and noise from the front right 2 years ago. So I KNEW what needs to be done. I had to change my front left ball joint of my Honda Accord. I ordered the parts online (amazon) as I knew what needed to be replace to resolve my issue. I came to Dependable Auto Service with my part in hand and asked for a quote. One of the brothers was able to explain to me that he would need to diagnose the noise and there may be more to it than just a ball joint. I asked for an estimate of JUST what it would take to replace the ball joint as I told him that I had the same noise 2 years ago. His response "$300" Three Hundred dollars. I was shocked as I drove to NEARBY mechanics earlier in the day and they quoted half of that at $150-$160. The reason I did not go to the earlier ones as there was an appointment needed, I need at the spot repair with my part on-hand. I'm sure they are knowledgable in their service but don't quote me something extra enormous for a specific job. If they had come back during the repair and showed me additional repairs and additional costs that would have been just fine. I would have appreciated that and taken my business here but NO, over priced QUOTE! TIP: Look at nearby mechanics for a reasonable mechanic. read more

It's so important to have a good mechanic, we've had bad experiences in the past and it just brings such peace of mind to know you have someone you can trust. These guys are really, really great. We were so nervous about passing the strenuous Maryland inspection when we moved here, but they made the process easy and didn't make us do anything we didn't absolutely have to. Since then, every time we come in I'm greeted with a smile and great conversation by Dave or his cousin at the desk while I wait. They're great guys and I actually look forward to catching up with them when I go in for an oil change! We've had some more serious work done by them and their prices are always fair. I can't recommend them enough! read more

This is my go-to auto repair shop! It's so nice to be able to just bring your car in and not have to worry about the dishonesty and stress that normally comes along with car repair centers. Dave always explains the necessary repairs needed on my older car and what I can wait on. I appreciate that level of honesty. If I don't understand what a certain repair entails, I don't feel uncomfortable asking about it and am given a very patient and thorough explanation. The pricing is always given up front and there are never any surprises when you get the final bill. Very fair. These guys are great and I would not take my car anywhere else! read more

I brought my Volvo C70 in for a State Safety Inspection. The inspection was done at a very reasonable cost (lower than anyone else in the area), and although the shop could not work on the car to address the problems that it found (they do not work on Volvo's), the owner stated that they would redo the inspection after I had the items addressed as long as it was within 30 days and the car had less than 1,000 since the inspection. The second inspection went through without issue. I liked the professionalism and honesty of the repair shop. I plan to take my vehicles to them in the future. read more

Like their name they are dependable. I'm so glad after all these years I found someone honest about cars.

This is my go to shop. They are very friendly, knowledgable, honest, and trustworthy. I really appreciate this place and am really glad i found them. Best shop ive ever used! read more

Took car here for MD state inspection and they took us in that day even though they had a full schedule. They were very honest and the pricing is very reasonable. Will definitely use them again. read more

My wife had brakes serviced at this shop and a couple months later the rotors which were turned became warped again. She was disappointed the brakes needed to be serviced again and emailed Dependable Auto Service to ask what can be done to get it resolved. They told her to drop it off and ended up replacing the warped rotors and replaced the rear rotors too for good measure.....for FREE. Mind you the front rotors were originally turned not replacement parts. I would have expected for them to maybe turn the rotors again or replace them at a discount, but Dependable Auto Service did not charge anything. They told my wife they wanted to show the quality of work they perform, they would have suggested we replace the rotors from the get-go but they were doing what the dealership suggested to my wife. Dependable Auto Service went way above and beyond to make us satisfied customers. I HIGHLY recommend them. read more

I've gone to this shop for about three years now. Their prices were fair and they did a fine job until I brought my car in to get the AC fixed this past month. They charged me $1200 and the AC still didn't work. When I brought the car back so they could re-assess it, they said it was a computer issue and I'd have to go to a Nissan dealership to get the AC fixed. I feel very disappointed and taken advantage of, after having to pay $1200 and the issue hasn't changed. Although the people at Dependable Auto Service seem really nice and polite, I think what they did today was dishonest and unprofessional. The bottom line is that they failed at their job and still charged me for it. read more

Truly dependable. Great shop. Good work, fair price. Hidden gem in Eldridge. I definitely recommend them. They've done work on many of our vehicles and I've always been satisfied. read more

My wife and I have taken our cars in for service a few times and I'm very disappointed with this place at this point. Dependable Auto Service is exceptionally selective about the type of work they perform and the type of vehicles they accept. They don't work on cars earlier than model year 1997, they don't work on diesel engines, they don't perform any repairs below the intake manifold and they don't perform work on airbags or diagnose airbag related issues. And that's just what we've encountered, who knows what other issues they don't repair and its only after you bring the car in for evaluation do these people communicate this to you. So you're hit with a diagnostic fee and you still leave with a vehicle that needs to be repaired. There are plenty of other repair shops in the area that accept a wider variety of work and just as capable. And I think they're pretty pricey as well. Good luck. read more

Best auto place in Howard county, hands down. Staff are friendly, knowledgable, and very honest with everything. Service is quick, easy, and reasonably priced as well. Will not go anywhere else! read more

I went here for my Maryland Vehicle Safety Inspection. I love that they had a online appointment system! They were fast and courteous. Check these guys out! read more

I take my Honda here for maintenance and repairs. The prices are very reasonable and they haven't recommend extra work than what's necessary. The service is very fast and efficient and I have nothing to complain about their work. Had a chat with one of the brothers the last time I was there waiting for an oil change. Easy to talk to, give you a lot of good info. Both brothers used to work for dealers (one was Honda). Seems pretty knowledgeable. read more

This place is great. Was recommended to us by a neighbor when we moved here 3 years ago and couldn't be more pleased. Upfront and accommodating. No negative comments at all. read more

Great service -- I'm very pleased with the cost and service! I had an aftermarket part put on, and they did a fantastic job. I would recommend Dependable Auto to anyone! read more

This is a good, honest shop. The only drawback is they can be a little pricey.