I went there from a referral from a friend and wish i never did. I wanted a feathered bob and my natural color low lights. It seemed as tho she didnt know what she was doing since she kept asking someone elses opinion. I ended up with a head full off lop sided hair with red low lights and had way too much product and powder in my hair. I dont use product at all. I ended up going the next day to my regular salon ($5.99) and they FIXED the mistake I made by going to Regis Salon in Eastgate. WARNING,,,enter with caution! read more

Toni is the best! She always fits us in when we are ready for a cut. She goes above and beyond every time. I've been many places and no one ever gets my cut right. Toni always does. I will never go to anyone else! read more

Initially I decided that I wasn't going to bother writing a review of this place, since I never actually got to utilize their services, but then the more I thought about it, the more I felt like it was only fair for me to share my experience. We moved to the Eastgate area fairly recently, so I was still shopping around for a place to get my hair done. We live very close to the mall and I recognized the brand, so I thought I would try Regis out. I know they run a bit more expensive than other places I've been to, but I was overdue for a haircut and wanted to get partial highlights for the spring, so I figured, why not. I made an appointment for 11:00 on a Saturday morning. I showed up five minutes early, and the stylist told me she was running late, so I should "walk around the mall a bit" and come back in 20 minutes. Not a huge deal, so I was perfectly polite as I agreed to return later. It didn't really register in my mind at this point, but she didn't exactly apologize or acknowledge the inconvenience- just a chipper suggestion to come back in a bit. So I shopped around, came back 20 minutes later, and sat back down in the waiting area. She definitely saw me, but didn't acknowledge my presence- just kept snipping away at the hair of the person seated in her chair. The person's hair was wet, and she was still obviously right in the middle of the haircut. I waited for about 15 more minutes, during which time she took a personal phone call (albeit a fairly brief one), and never acknowledged me to apologize for the delay or even just to tell me how much longer it would be. Finally, about 40 minutes after my scheduled appointment, I walked out. In spite of the fact that they took my phone number when I made the appointment, it apparently never occurred to anybody to call me and tell me they were running late so that I could have altered my plans. It likewise never occurred to anybody to call after the fact and apologize for wasting my time. Nobody in that salon seemed even remotely interested in cutting my hair. Maybe they're doing so well that they don't need any new customers- who knows. I won't be coming back. read more

Mackenzie Pulskamp is the best!!! She's creative, honest, and transforms my hair every time! I never go to anyone else. This salon is strategically located directly across from Victoria's Secret - so anytime I have an appt with Mackenzie, it's a Win-Win! read more

I've been going to Angie Lauders at Regis Salon in Eastgate Mall for at least eight years now. Before that, I went to another stylist at the same salon for several years. I have short hair and it's difficult to find a stylist who can cut/style short hair well. Angie is fabulous at doing short hair and is also a good colorist. I think the prices are very reasonable for the services provided and I'm always able to get an appointment quickly. read more

New to the area I decided to come here because I wanted a step up from the walmart hair places. And this place was no different. It was like an overpriced smart styles/hair cuttery/etc. Way too many assumptions were made and it was unclear what was being done to my hair. My cut was supposed to be simple layers, yet it turned out uneven and several hairs were completely missed. My stylist was so proud of what she did. Could she not tell that it looked awful? She also has no idea how to straighten hair. Now that I think about it, I think my stylist was incredibly LAZY! She didn't take the time to evenly cut my hair. With every other place I've been to, they cut the hair in sections.. she couldn't even clip my hair up and straighten it in sections. Also..as I was paying, the three women working there were just socializing with each other. They were joking about putting people on hold (on the phone) and forgetting about them. Very unprofessional. read more

I have never written a yelp review. However, if this prevents anyone from getting their hair done at this salon, then it is worth it. I was new to town and made an appointment. The facility itself is gross. There is dust all around the ceiling tiles and the floors and walls are in need of a serious cleaning. That aside, the stylist was polite and asked me questions about what I was looking for. She talked me into a perm which I was thinking that's not exactly what I am telling you I want, but I figured I'll try it. By the second day, my hair has lost the curl and I noticed that my hairline actually has burned hair. I will never go back and do not recommend ever visiting this establishment. read more

Love my new hair cut @Regis Eastgate Today! The family loves it. Went from Long straight cut to above the shoulder cut. Could not have asked for better results! Will definitely go back!!! A big shout out to Regis read more

I went to this salon on 10/07/2017 to get an up-do for a charity gala I had that evening. The style I picked out was super easy and took less than 30 minutes to complete. When I had called earlier that day, I was told the price was $55. After my hair was done, I was charged $65 for an "Advanced" shampoo and style. #1. I did NOT receive a shampoo, #2. When I called to schedule my appointment, I told the girl over the phone what I wanted and she said "oh, that'll be super easy. It'll be $55". When I got to the salon and showed my stylist the picture, she also stated, "that's quick and easy". So imagine my dismay when I went to check out and was charged $65 for a shampoo and style! #3. I told my stylist that my hair felt loose and I asked her to add more bobby pins to help secure it. I live about 15 minutes from the Eastgate salon. On my drive home, 4 bobby pins fell out of my hair while I was driving. Upon getting home, the number went up to 11!!!!! I had several curls fall and my hair was starting to unravel. I had to call my neighbor to come help me try to fix my hair. We did the best we could but it did NOT look like it did when I left the salon. Due to the time constraint I faced after my appointment, I did not have time to speak with a manager so the next day, Sunday 10/08/2017, I went online and requested to be contacted by customer service. The girl that called me back was very nice and stated that she would escalate my issue to the Regional Manager of the Eastgate salon. Two days later, I received a call from the DM and to be frank, she was a little on the rude side...no personality, no apologies, nothing. She just simply stated that my money would be refunded to me within 7-10 days. That was on 10/10. After waiting over a week, I contacted her again on 10/19 to let her know that I had not received my refund. This time she was very rude and said that she had already requested the refund through their system and I needed to be patient. Well, here it is now, 10/30 and still nothing!!!!! I haven't been able to get my calls returned. I am extremely frustrated by this entire process. A little back story...I went into this same Regis salon (Eastgate) about 5 years ago for a cut and highlight and it was terrible. The stylist mixed up the color and my hair was a completely different shade than what I requested as well as butchered my hair entirely. After escalating the issue, Regis salons ended up sending me to another salon and gave me one year of free haircuts and coloring to help even out my hair and get it back to a normal length. Even though they made up for it, it left a very poor taste in my mouth and I refused to go back. Fast forward to just weeks ago, 10/07/2017, when I needed to get my hair styled. I had actually had an appointment at another salon but they called me that morning to tell me that my stylist had been in an accident and they needed to cancel my appointment. I scrambled and called several other places but no one had any openings due to Homecoming season. Regis was my last resort and they had several openings. I guess that should've been my first red flag. Lesson learned the hard way...mistake #1. Shame on you, mistake #2. Shame on me. I will not be stepping foot into another Regis salon and will definitely warn other people to do the same! *********UPDATE.....I JUST SPOKE WITH SOMEONE IN CUSTOMER SERVICE AND SHE WAS ABLE TO VIEW THE REFUND REQUEST IN HER SYSTEM AND STATED THAT THE DISTRICT MANAGER NEVER ACTUALLY COMPLETED THE REQUEST FOR REFUND WHICH IS WHY I HAVEN'T RECEIVED A REFUND. FRIGGIN' RIDICULOUS. BEWARE OF THIS SALON AND THEIR SHADY "DISTRICT MANAGER"!!!!!!!!! read more

Christina is the best. She has been doing my hair since I was 18 and am now 38. Make an apt with Christina. She does excellent color and cuts. She is great at waxing too. read more