5-stars for Dr. Betty Davis. 1-star for the wait. I brought my 87 yr old mother in at 8:30am as requested (she was a new patient) for a 9am appointment. She was seen at 10:05 am. All six chairs in the tiny waiting room were occupied, and two additional patients were standing. Someone gave up their chair for my mom (87 with Alzheimers) so then there were four of us standing (three patients and myself). My mother was finally moved to a exam room at 9:45 am but not examined until 10:05am. The examine took just eight minutes. Dr. Betty Davis appeared very competent and her delightful manner was a bonus. I recommend her, but bring your own chair which you may have to set up outside. read more

Regency is AWESOME! I would drive from Avondale to 44th St and Camelback for my old derm office...now I refer all my west valley peeps here at Regency and is even worth the drive for others outside the west valley! The waiting room is super spacious, front staff is friendly and very welcoming, and my 1x1 felt so personable but professional. My new skin regimen/ meds is a bit different than what was done before and I feel optimistic due to the conversation and instructions in office! read more

This office has offered me appointments that aren't three to four months out as with other offices in the area. Customer service and satisfaction seem to be the priority with Regency Dermatology. read more

As a long time patient of regency undergoing numerous Mohs surgeries I felt I had finally found a dermatologist focused on patient care. That all changed in September of 2020 when I underwent another Mohs Surgery, Shortly after this surgery I developed complications at which time I returned for advice and followup. it was at this point that the Level of care detiorated, visits were at the most 5 minutes, at one point being told " I dont have a solution for you " it was obvious to me at this point there was no interested in dealing with my issues or concerns , I finally asked to be referred to another DR , for evaluation, who immediately referred me to a specialist , The end result of this has been devastating , I am convinced and have been told by Surgeons that have since treated me, that had my concerns been further investigated and examined there moat likely would have been a different outcome. I realize health care isn't perfect, however listening to the patients concerns as opposed to rushing them out the door isn't a good approach to health care either , read more

Great customer service, quick appointment time. I was always in and out the door! The front desk, medical assistants and doctors were so friendly and thorough. Would highly recommend going to this place for all your dermatology needs. read more

It is so wonderful to find a medical office where the entire staff is dedicated and caring. The patient always comes first in this office - I can't say enough about how happy I am to have found Dr. Davis and Regency Dermatology! read more

I went to Regency in order to help get rid of the cystic and hormonal acne I have been dealing with for years, i figured it was finally time to visit a dermatologist since what i was doing for my skin just wasn't working. Waited for my appointment, only for the dermatologist to tell me that my skincare routine "sounded good" and she wanted to see how it worked for my skin, when I had already been doing that routine, and still got breakouts everyday. I then told her that I felt like I needed something more, and she decided to put me on spironolactone, which did nothing for my skin. Next, my second appointment they set for like 2 months later was coming around, and I began receiving calls about how i needed a doctors referral before I could come in again, mind you, i'm the 17 yr old patient, my parents number was provided. They called me three times, each time I told them I wasn't going to see a doctor, then a fourth call, the day of or after my appointment should've been (that i didn't go to of course and thought was canceled DUE TO ME NEEDING A DOCTORS REFERRAL THAT I DIDN'T HAVE AND SHOULDN'T NEED.) and the lady is saying i never came in and if i wanted to reschedule. It's as if there's no communication throughout their building for one, for two i paid a co payment in which they gave me 15 mins of their time for them to tell me to stick to the routine and products i already had? Will not be coming back here. If you want to fix your acne do not come here, still looking for a better dermatologist because this place SUCKS. read more

Had an amazing experience with Ciara and the Regency staff. There was a billing discrepancy and their customer service team took the time to inform me on details that I didn't understand and did their best to help in every way. I'm very happy with how promptly and courteously they addressed my needs. Thank you! read more

I just don't have enough good things to say about this practice and the staff! It was a wonderful experience surrounding a terrible health issue! I thank all of you for making a potentially scary experience into almost a spa day! Drs Davis and Mullams are awesome and their work is beautiful. read more

My daughter and I recently went in to se Dr. Davis for a skin check. She addressed my concerns and removed two lesions for cosmetic purposes and she biopsied another. She was wonderful with my little girl as she performed her skin check! I also had the pleasure of having my Botox refreshed by Stephanie who is the PA. Their staff is so wonderful, their warm nature puts you at ease. Overall awesome experience. read more

I am truly so happy after my appointment at Regency with Dr. Hinderks. I've never had a dermatologist take so much time with me, making sure to explain what she was thinking and why she was making the suggestions she was making. I felt so taken care of and informed after my visit. She wrote down a list of everything we talked about with clear explanations which was incredibly helpful. Dr. Hinderks is kind and patient and so smart! I have never experienced such good bedside manner, seriously. read more

My daughter was put on birth control for acne and after 3 months she put on over 15 lbs. I took her to her primary care physician to get a complete bloodwork up the week before to make sure nothing else was going on. So I called at regency to get her birth control changed and they wouldn't do it without an appointment, despite just getting a full physical and blood work. So I said can you change it then I'll make an appointment for a week later. They said no again.. This is totally a money thing!! See ya Regency!!!! She's an athlete and eats very clean. Thanks for your help Regency read more

I would like to share my experience with everyone regarding my visit to Regency Dermatology. The office staff and Dr. Davis are an asset to our community. The office is immaculate. I'm looking forward to returning. With Dr. Davis there's no pain and a lot to gain. read more

Very nice office and the PA Stephanie is so wonderful. She made me feel so comfortable and listened to all of my concerns. She addressed everything and explained all treatment options thoroughly as well. I'm so happy I found an office with really great people that take the time to find solutions. read more

I love the customer service and bedside manners. All of the staff I encountered seemed to genuinely care about my experience in their office. I feel informed and well taken care of. The office is incredibly clean, and beautiful! (not that that part really matters when it comes to good care, but it's a plus!). I highly recommend this office. read more

I wish zero stars was an option. This was my worst experience ever with any type of doctors office. Started with an appointment with the dermatologist to look at a cyst to possibly get it removed. That ended with surgery being recommended but I needed to get an ultrasound first then I could schedule surgery. Went the next day to get the ultrasound. And it was faxed over I called regency to make sure it was faxed and was told they had the results and would get back to me as soon as possible. About a week went by so I called and was told they had the results the doctor just hasn't had a chance to look at them but he would that day and give me a call back. A few more days go by called again to get the same answer. A few more days and I call and they say they don't have the results they don't know why I would have been told that. So that receptionist called and got the ultrasound faxed again and had the doctor look at it called me back and said I was good to schedule for surgery they would call me next day to schedule. A few days go by and of course no call so I call. They pull up my account and tell me they don't have the results I need to get them faxed. At this point I'm beyond mad. And after 10 minutes of them figuring it out they finally get me scheduled for a surgery consultation which was today. I go in today and first off I get in the room and the medical assistant says ok so your here for consultation for physical therapy right? I said no for consultation for surgery. So they still had no notes in their system about anything. So then I sit in the room waiting for the doctor for over an hour. And he comes in and knows absolutely nothing about my file and tells me I need to get an mri to check the location of the cyst, which is what the original ultrasound was supposed to be for. Then continues to argue with me about what I've already been told by 3 different doctors. The visit ended with alright let me talk to my board and we will contact you and go from there. Ya needless to say I told them I'm good don't want a call from you. Most unprofessional doctors office I've ever experienced read more

i was told i could find another place to go if i did not like the treatment for the "scratch" she had misdiagnosed on my ear . She then asked me how many people i has seen for my "scratch". i got up and left and called to get confirmation on what the first doctor had diagnosed me with . ended up speaking with the manager who told me my records will be mailed to me within 2 weeks and i was no longer a patient at regency. this was in december. in may i got my medical records and in the davis has stated she examined my ear for 2 minutes trying to gain trust and that she tralked to me about the previous doctors diagnosis and agreed with it. she did not she called it a scratch . she lies again saying i was dismissed because when i got uo to leave my backpack almost hit someone. this lady is a liar and has caused me 6 more months without getting any help with the medical condition diagnosed by the first doctor i saw. i have multiple referrals for surgeons to remove cactus needles and debris deep in the cartilage of my ear and thanks to her abandoning me as a patient and now her multiple lies on my patient records i sit here suffering and getting no help at all. im not rich and she can afford a lawyer to buy her way out but she can shut me up from saying this woman has helped make my life not worth living and if its the last thing i do i will make sure she atleast has to answer to my children about her actions that day. That uneasy feeling wasnt you being afraid of me it was your conscience screaming for help. this lady has committed medical malpractice and committed criminal violations by telling lies on my medical records do not think for one second she wouldnt do nit to you read more

Overall a good place to go. My skin check was great. As she looked at each thing she told me about each spot and what it was I had to have a thing removed from my hand. Dr Davis was great. I had some issues with communication about how long between Dr. Davis and Dr. Musseman the plastic surgeon. I was assured this is not normal procedure and was apologize to. Dr. Musseman is a good surgeon that does not communicate well with patients. As always double check What medicines you are being prescribed. You are your own best advocate. Dr. Musseman and I disagree about the medicine that he prescribed me originally as to whether I am allergic to it or not (although I have had a reaction in the past and was listed in my chart). His MA did catch this and had him change it I also didn't know that I had dissolvable stitches in my hand until I had an issue 13 days later and I was then told that the original picture ( not my chart) looked like I had dissolvable stitches. I never did make it back into the office because the MA brushed me off. On day 13. I did go to my PCP and had the issue taken care of. Great dermatologist!!! Dr M comes highly recommend but I prefer a surgeon that cares about his patients rather than his ego( my opinion the day of surgery and even more now that he has called twice about my original review). read more

Dr. Davis and her staff are absolutely wonderful and very efficient. Dr. Davis is a breathe of fresh air and is truly the best dermatologist I have ever seen. HIGHLY RECOMMEND DR.DAVIS for all ages. read more