We always receive great service. The staff is usually prompt. The atmosphere is pleasant.read more

Got my nails done 5 days ago. By day 2, the pinky top layer peeled off. By day 5, now my thumb is…read moretoo. Really unhappy.

I'm here to update on my review..: I'm about 1.5 weeks out…read morefrom getting these nails at your location and I have an appointment in an hour to get a whole new set!!!! Out of this set of nails I have had 5 to pop off!!! Rt hand: index, middle, & thumb Lt hand: index & thumb. I RARELY make a complaints, but this lady/owner was completely off her game! $135.00 WASTED!!!! I'm truly sorry for your divorce situation, but it cost you your 4 star rating that you were so worried about.

So friendly. Got right in and a teenage boy did my pedicure. I was skeptical I'll admit. He did the…read morebe of the best pedicures I've ever had. The young lady doing my manicure took her time and my nails look great. If I'm back in Tyler I will for sure go back.

Absolutely love everything about this nail salon- the technicians, the atmosphere and vibe, and the…read morecapacity. Even with their first come, first serve policy, we came with four teenagers needing manicures and they were seated shortly after picking out their colors and styles. Mimi did amazing nail art from an inspiration photo for my daughter and everyone was so patient with the girls and made sure they each got exactly what they were hoping for. W

Beautiful spot and friendly faces. Over all I was happy with the service, (pedicure and gel powder…read moremanicure). The only complaint I have is I feel like my cuticles were a bit neglected and went home to trim them myself.

TERRIBLE Customer Service and timeliness…read more I just left a bad experience with Katy at the Pink Rose Non-toxic Nail Salon in Bullard Texas. Prior to my appointment I received a text from Katy saying she was going to be 20 minutes late. I reluctantly agreed, knowing it would push my own commitments back. I arrived at the salon on time, for my original appointment time. Katy stated she would be with me in a "few minutes". 25 minutes later, I asked how much longer it was going to be. She stated 5 or so more minutes. Finally, she was done with her previous appointment who had arrived late, which was the reason my appointment was pushed back. This salon has a strict on-time policy for clients; If you are late, late cancel, or no show, they cancel your appointment and charge you half the fee. When I stated that respect goes both ways, and asked Katy why the same on time policy did not apply to service providers, she became defensive. She stated she had let me know she was running late, and asked if she should have cancelled my appointment. I replied that she should have applied their stated policy to her previous customer who was late. Katy completely disagreed with this, and then said my appointment was cancelled. I stated that I completely agreed, and left the salon. I will not return, and definitely do not recommend anyone else patronize The Pink Rose Non-toxic Nail Salon in Bullard, Texas, either.

We recently moved to the area and my husband gave me a gift certificate to get a mani/pedi for my…read moredaughter's wedding. I scheduled my appointment and they got me right in. They were so very helpful, assisting me in choosing my services as well as the colors that would compliment my daughters wedding colors. I have never been to a salon where the service was so accommodating and attentive. They did a phenomenal job and my mani/pedi not only lasted through all of the wedding activities, the colors they helped me choose were absolutely perfect for the big day! Very professional and amazing service!! Thank you to Laura and Melanie for making this such a pleasant experience and for helping a mother of the bride a hit at the wedding! I got so many compliments!! Beautiful salon and fantastic people - highly recommend!!

Nails were ok. Not great. A few tips were crooked. Acrylic was too wide on some. Top coat…read morewasn't smooth on edges. Overall I can live with this until my next appointment where I usually go. The thing that bothered me most was the tech's indifference to a lady who came in asking for a manicure. The tech simply said "I'm busy". Nothing else. The customer paused, I imagine stunned at the rudeness of it all, then asked when could she be seen. Another tech in the salon finally told her it would be 1:00 o'clock. She politely said thank you and left. I was only one of two customers in the salon. Maybe they were booked with appointments or whatever, but I was surprised and disappointed in how the customer was treated so indifferently. I've never experienced that behavior before. I'm thinking this will be my first and last time at this salon.

The service was superb. Husband and wife duo, nicest people I have ever met. Super sweet and pay…read moreattention to detail. Got the exact service I requested. Gel full set and gel pedicure. The vibe was relaxed and chill. I have even thought about doing two hours to get a f

Very friendly staff. They seated us immediately and started with a choice of beverage. (They have…read morewine.) my manicurist was very informative and educated me on how to make my mani cure more long-lasting. It may not blow you away with the indoor aesthetic but they do good work. Ask for "Sunny". She's a doll!

I had my nails done by a different person Boy they look…read moregreat except this black g crooked nail. I had to get them done by somebody different because I had an appointment I came early but twice she blew me off and had another customer in her chair. I even waited for her by jumping into a pedicure chair she still was working on the person so it ruined my day pluses I was overcharged for services I didn't even get done I walked out with a 50 pedicure and a 55$ manicure for a 155.00$ the math doesn't math. Needless to say I won't be back

Tuyet is increíble at her job !!!! I recommend her over any salon I've ever been too her lines are…read morespot on and French manicure is insanely great I had my nails done for a wedding and they looked incredible I will never get my nails done again by any other salon

I was not notified there was a $20 surcharge for gel polish ahead of time. This was very…read moredisappointing.

I've been going to Kim nails for 20 years, and I love them! They are the only salon around where…read moreyou get a massage with your manicure! They have great staff and great prices! You cannot beat Kim Nails for your mani/pedi experience!

I moved away from the Tyler area 5 years ago, but when I came back to visit family, and I needed an…read moreacrylic fill, mani, pedi, and gel polish for both nails and toes, I was happy that Kim was still available. I was very pleased with their service after 5 years. They did not have gelish which is my color/brand of choice and why they got a 4 rating, but they were able to match my color pretty close. My tech was very good, a young man, very quite. His skills we're very good. The shaping was wonderful. When I come back next year I will make another appointment. I recommend this business!!!!!

Terrible polish job. The second coat did not cover the whole nail. They should be embarrassed. I…read morecannot imagine how old the bottle of polish was.

Might be the best set of nails I've ever gotten! The ladies were so sweet here…read more Definitely will be back!

Got spoilt today by Nena gettin' my pedi! She did excellent! Each time I've came, they are super…read moresweet. Kim, the owner, does great manis too!! The facility is very clean & it's such a calm environment.

I ONLY go here! This is my spa family! Love the atmosphere and homey vibes. If you haven't…read moreexperienced this place....... RUN DONT WALK