The car wash does its job! The unlimited car washes are great for the winter with the salt build up…read morein New England. Keep the rust at bay and the car clean

I usually go to hand wash car washes but I was desperate for a wash. I decided to go to this…read morelocation which has polite employees and a beautiful setup . However, my car wasn't cleaned after two $20 washes . I got all the way home and noticed my car was still dirty so I went back and they let me back through for free and still no difference. I asked the guy if he had a rag and explained that he didn't have one and that I would have to call to talk to the manager the next day. Hence, the phone number provided doesn't even work.

Rude employees Scratched paint…read more Ripped my mirror off Yelled at me for using towels Told me to leave because my music was playing WILL NEVER GO BACK

I stopped there on my way home from my weekend activities. We has what appeared to tree sap and…read moreroad dirt. We pulled up and was greeted by a very friendly employee and we told him we wanted the works. They do a very good job at spraying the car down first and the was did a great job bit the sap was still on the car. They has two signs at the exit. One said Free Hand towel drying around the side and the if not happy run it through again. We did and unfortunately the tree sap on the battle after they sprayed and tired rubbing the sap off. I have been to many car washes around the state and I have to admit it's one of the better one's. If your in the area in need of a car wash pay them a visit. You won't be disappointed.

This place sucks donkey balls. None of the self service equipment is maintained, it works half the…read moretime. The auto wash doesn't do what it's supposed to, this is the second time I've come thru and as soon as my car is dry I can see dirt everywhere that should have been washed but was never touched. I shouldn't go thru a car wash and still be able to see the wiper pattern on my windshield.

Customer service tonight was outstanding. I was concerned about my rims and Dave made sure they…read morewere squeaky clean and sparkling. Much appreciated!!

As one other reviewer said, hands down, the best car wash I've ever been to. Please refer to…read moreRosanna G's review on 10/7/22. She just about said it all. Not sure what she got that cost $75. I would add two things. First, they give veterans 10% off on Tuesdays. I went a few weeks ago, got the discount and they cleaned my entire GMC 2500 inside and out for $26. I had a hard time telling the difference between the $275 detailing that I get from another great guy and what these guys did for $26. It was spotless and shiny. It did take about 30 minutes, but was totally worth it. I just went back today and for $17 (plus the $3 tip I gave them), the outside of my truck is spotless again. Tires and wheels shined. Everything. All by hand. I can't say enough good things about these guys. They are my new go-to car wash and I'm happy to travel 30 minutes to get to them. There are no hand washes closer to me and none of the automated ones even come close to the quality work these guys do. Oh, yeah, the second thing is that the name of the car wash is now Optimo Car Wash #6. Still at 191 Shunpike Rd in Cromwell.

This is not your normal drive through car wash. This is an exterior hand washed and interior…read morecleaning , car "wash." A group of men swarm your car and hand wash the exterior. Depending on which package you purchase, you will also get your interior cleaned. For somewhere around $75 they will wash your car and thoroughly clean and polish the inside! They do a FANTASTIC job. For the price, you can't beat it. Just know what you are getting into before you head over - this process takes time. They have both indoor and outdoor seats to wait for you car.

The 2nd time there and both times was ripped off! Took money, entered the wash and the brushes…read morestarted to movbedc, stopped, soap dumps and blower comes on...WTF!! God forbio you call the number or the website. NO RESONSE! SAVE YOUR MONEY. GO ELSEWHERE!

Expect your vehicle to be dirty when you leave. Worth going to Portland or Colchester.read more

The value I received from the Optimo wash was beyond reproach! They cleaned the interior and…read moreexterior all by hand! 100% satisfied by these people for what I paid!

Always easy, quick and have lots of options. I like the self serve as well as full service options…read more Teams always do a thorough job, and worth the money.

This car wash goes what it's supposed to do…read more The only downfall is they don't have rags to dry your car off, or the accessories needed to easily remove remaining water

Awesome car wash! They Always run specials for the best monthly packages here. Currently paying…read more9.99$ a month for 2 months for the gold package wash. Staff is friendly here. Prices are the best around. They also have locations all around Connecticut so you can use your pass at any of them.

Does your car need a bath? Are you as picky as me when it comes to keeping your ride squeaky clean?…read more This is the spot for you. I stop in every day. I get the unlimited package. Free vacuum use. My car is show ready all the time! Check them out!

Very poor, lots of soap residue on front windshield and back rear window. Car NEVER thoroughly…read moredries, always lots of spots, Never was like that. Why does attendant only spray drivers side of car and front windshield, I guess back window and other side don't get dirty.

Decent facilities I suppose, but this place seems designed around what I would consider being a non…read morestandard billing approach that squeezes several extra dollars out of you that you would not expect. I'm used to having a set timer for a set price, and then having to add one dollar at a time if the timer is about to expire. That's a fine approach in my book. Tough at times, but you get good at it. This place gives you a set time, then continuously charges you beyond that time without your need for input. That's great that I dont have to add a dollar if running out of time, but I'd rather have it stop when time is up. Here, however, if you pay credit it'll let it keep charging, and if you drive away when done without hitting stop, your bill will keep climbing. If you try to add more money before the time ends after paying with credit, nothing happens, but it'll stop service and take your cash until you pay again for full service. I stupidly paid credit, visually saw the timer approaching limit and added a physical dollar bill to finish my clean up. Instead of adding time it STOPPED the clock. I was out of singles and had to swipe my card again to rinse the soap off. End result was a $6-7 self serve wash job cost me $21. Could you get a decent deal here? Sure...just know the games they're playing if you pay credit. ...I should note that the credit agreement on the wall explains some of this so long as you actually read it and don't just assume the industry standard rules apply, but they still fail to explain the billing structure beyond the minimum time charged. It says the maximum charge, but no indication of the increments between the minimum and maximum charges.

I have passed this place for 20 years and never tried it. I like the kind where they clean it for…read moreyou. That being said, I had a car to vacuum out and I just wanted it done. I put $1.50 in a vacuum in quarters (which I lost before I realized that the vacuum was not in service), ok maybe my bad I should have noticed, although there was no out of order sign or anything else. I then swipe my card and use another and I decide to give them the benefit of the doubt. A few days later I get mud on my new car and figure I can run over there and just wash it off quick. I made sure I did not exceed the 5 minute minimum for $5 but what do you know I look at my statement and they have charged me the full $15 maximum charge. Not happy. It cost me $15 to spend les then 5 minutes washing my car MYSELF. Negative Stars for you.. I do not recommend.