I called Oliver for a rush installation job, in Newton. He was able to accommodate us…read more We needed an alarm system to cover 8 doors, with 3 motion detectors. He is reasonably priced and does a great job! The bonus is that he is a nice guy and easy to work with! Highly recommended!

Great service and well worth the switch over to Astra. A locally owned and operated company they…read moretake every step to make sure we were treated right.

Our AC went out in the middle of the night, by morning it was 81° in the house and extremely hot…read morefor us, worse for our dogs. I called, they were thorough and efficient and since we are a veteran household we have a forever service plan now! They were able to get someone out by 2pm, they called me at 11am and said Al would be able to come out earlier to help. I was so relieved they were able to get here sooner AND the fact AL himself came out was a bonus! Our system is 21 years old and we thought for sure it would need replaced, but he was able to fix it for a fair price! We will 100% call them when we are ready to get our HVAC system replaced. We have a friend for life in Lenz!

They did a great job! They are the best heating & cooling place I've used. The guy who came out…read morewas polite, respectful, took off his shoes inside, worked quickly, and the repair worked right away. They DO NOT CHARGE to come out & diagnose, so I really LOVE that! My one & only critique was that I think the guy could have notified me of the price for the job a little earlier before he did too much work. The price was really fair though, $318 after tax to replace capacitor & no extra charge to come out. I looked online and they run around $60-$300. My unit is 21 years old so that price is on the low-end, but still seems very fair too me. Highly recommend!

We were overdue for a check and tuneup on our central a/c. We've been blitzed on tv and in the mail…read morewith ads from many heating and cooling companies offering free or less expensive prices for these tuneups but went with Greens since they serviced our furnace when it stopped working in cold January with very short notice (not sure if it is worse to freeze in the winter or swelter in the summer). This time we had to wait several weeks for an appointment but it was not an emergency so we were ok to wait. Turns out our appointment was scheduled for the first day of the June heat wave. Shortly after Mark arrived, he showed us that our blower capacitor needed to be replaced, giving us a bunch of technical measurements that I did not understand at all! However, since our unit is somewhere between 8 and 10 years old, a replacement part did not seem out of the question and our total bill was about just over $150. What I appreciate about Greens is that you are given a time window, called when you are the next service call and called again when the tech is on the way.

Greens appliance, heating and cooling technicians and office staff are outstanding to work with on…read morepurchases. I've completed my kitchen appliances, with Greens. The prices, installation, communication and time frame are all 5 stars. Thanks to everyone, to many to name. Jim W.

Had a new bathroom installed in our basement and the brand new sewer kept backing up. The…read morecontractor said that it couldn't have been from his work and refused to do anything about it. Called Schaal and they came out right away with a camera. Turns out the contractor dropped the flange knockout plug into the sewer line.

Schaal installed a new furnace, AC and water heater in the spring of 2021. We also enrolled in the…read moremaintenance program and still have that. Every year the AC fails to work until someone comes out to look at it. We try to book the free AC service from the maintenance program for late April/early May to have it ready for summer but they constantly call to push those appointments due to "high demand for service calls" and frequently don't get that free visit until we call because the AC is working, usually on the hottest day of the year to that point. This year is no different and we have not had AC since Friday July 17th. Called to set up an appointment and the earliest I was told was available is Monday (July 20) afternoon. I asked about priority scheduling with the maintenance program and they said they would put us on an emergency services waitlist. It is now Sunday afternoon and when I called to check they said nobody will be coming before tomorrow with our scheduled appointment. I cannot believe there are that many other priority customers that with all their technicians they cannot get someone out to my house within 3 days. I can only assume it is because the terms of the program also mean I don't have to pay overtime/weekend rates so they are prioritizing higher revenue customers. If I were a potential customer looking to replace an HVAC system I would not go with Schaal again. If I were a potential customer needing service I would not call Schaal either; look for a better locally owned company (Schall was bought out by private equity a few years ago). I'm giving 2 stars as the installation and service in 2021 and 2022 was as expected but fell off quickly after ownership changed in 2022.

I contacted AM PM Plumbing for an estimate on replacing a 15-year old water heater. Brian came out…read morethe same day (within 30 minutes of my phone call) and gave me an estimate on the spot. I later had to cancel the installation, but AM PM Plumbing was very understanding of the situation and polite about it. They were professional and responsive throughout the whole process. I would definitely turn to them in the future for any plumbing needs, and you should too.

I recently called AM PM Plumbing for the first time. Rick was VERY professional and efficient. I…read morehad two plumbing issues that turned out to be much more complex than anticipated, so the AM PM Plumbing tech Rick was zipping in and out of the house to get tools and parts from his truck, and he even had to leave to get something at the store, and he STILL got both jobs done, including cleanup, in an hour, and he charged reasonable prices for only the necessary parts and one hour of labor. AM PM Plumbing is now my plumber of choice for life.

This was the best company to deal with. They worked hard to resolve an issue we had with a product…read more Communication was At. Would definitley recommend. Jim was as personable and helpful as possible.

Terrible Customer service, Left voice mail to get a quote for a 98-inch TV. No call back. Called…read morethem again and they said they would have to check with best buy first to see what they charge and would call back. No call back. Called again and he said he still had to check with best buy as they have never mounted a 98in TV. Seems really odd they couldn't give me a quote until they checked with best buy. Very unprofessional. I would think they would have mounted many TVS as this is something they state they do and should be able to give me a quote without having to go to best buy.

We wanted to add to our initial review. We also have the gold service plan. I usually think those…read moreare a scam, but we have been so grateful we have it. They take great care of the HVAC system and they have been there for us when other things came up. Today we tried get a new refrigerator installed and there was a plumbing issue. They got their plumber there and solved the problem within an hour. We know we got lucky that he was available right then, but we always feel like they have our back!

Signed up for their maintenance plan last fall. They checked my furnace, all good. This spring I…read morescheduled a maintenance call for my air conditioner. I told the repairman that I had turned it on once and I had no cooling. He checked inside, no problem. Went outside, took the cover off surrounding the air conditioner and immediately could see the problem. My dog had urinated on the corner repeatedly which ate away at everything and corroded the pipes that hold the refrigerant. He said he had to order the parts and it would be $3000 to fix. After 8 days I called and was scheduled for the repair. I never received a written estimate for the repair. Was never told the maintenance call was now a diagnostic call or that I would be charged. Never received a bill for this either. The repairman said it could take up to 4 hours to get it fixed. It took 2.5 hours. I paid and asked for a receipt, was told it would be emailed to me. After 4 days, I called as I had not gotten my receipt. It was promptly sent over. I was charged for 4 hours of work when it only took him 2.5 hours. I immediately called back and explained the overcharge. I was put on hold for over 15 minutes. Then I was told yes, the repair took 2.5 hours, but the additional time charged was from the earlier maintenance calll. I said that was already paid for as I was on their plan. Was told no, since it turned out to be a diagnostic call, not a maintenance call, I was being charged. I said he didnt diagnose anything, once the cover was taken off it was obvious what the problem was. She doubled down on her explanation. I had never been told this, never received a bill for this. I feel i was overcharged for the repair and they were simply making an excuse for the overcharge. I promptly cancelled any further maintenance from this company and will never use them again. ​

It was very expensive They conducted the extensive research…read moreand determined I had leaking sockets and needed $11k worth of work. I submitted it to the VA but after over 5 months of waiting, I gave up and just went with the thousands of dollars I paid out of pocket for the upgrades to my property and didn't receive any assistance from the VA as promised.

I had the absolute displeasure of working for this sleazy company who tricks their customer base…read moreregularly. They call people with an offer for a "free" breaker panel tune up or something else "free" and then, often without consent, their workers start measuring the electricity levels in the house and make often false claims about things being wrong. I had so many customers call and talk about how the competition of Integra charges at least 3 times less than them too for the same kind of work. You do not want these scammers in your home. If that's not bad enough, they terminated my position because I lost electricity in a tornado that was ruled a state of emergency for my state (I'm a remote worker) and they have been incredibly slow & unhelpful giving me access to my pay stubs and other requested information I need for applications. Truly evil business owned and ran by truly evil people ​