Very helpful staff, phone was done on time, no problems with my insurance, they called to confirm I…read morewas scheduling to bring the phone in, and Mario even put on the screen protector I brought with me at no charge

I am extremely disappointed with the service I received at the uBreakiFix - Mills Civic Pkwy…read morelocation. I initially brought my laptop in for a broken screen and paid a $57 diagnostic fee. I was told the screen could be replaced with full touchscreen functionality if I paid the higher price of $321, which I agreed to. The touchscreen worked intermittently for about three months. After repeated issues, I took the laptop to a nationally well known repair company for a full diagnostic. They determined that there was no proper driver installed to support touchscreen functionality, and that the touchscreen hardware installed was not compatible with my computer and never should have been installed. I returned to the Mills Civic Pkwy location multiple times--four visits total. Each time, the touchscreen would work briefly (2-3 days) and then fail again. Eventually I requested a refund under the 1 year warranty and was directed to Asurion. Asurion confirmed they could only reimburse me with approval from the Mills Civic Pkwy location. Despite providing an independent diagnostic report confirming the incorrect installation, I was repeatedly told to bring the laptop back again. Only after months of issues did they finally claim they would now install a new drive--raising serious questions about what had been done during prior visits. I ultimately lost all confidence in this location. I have had excellent experiences at the Ankeny uBreakiFix location for years, but the Mills Civic Pkwy store does not provide the same level of service or accountability. I strongly recommend avoiding the Mills Civic Pkwy location.

Blown Away. A few…read moremonths back I broke my laptop with a fingernail. That's right, a fingernail. I tried to fix it multiple times myself but keyboards have tiny parts that require precision and patience, I have neither and I also like patience, the kind of lacking that involves foul and nasty words emanating from deep within gut. The kind of lacking that normally ends up costing me more money than if I had just out professional help to begin with. Enter Ankeny PC Repair. Not only did Rob agree to fix my keyboard issue he did it with lightning-fast speed and at a very reasonable price. Let me define fast. I dropped off my laptop a bit after 7pm which of course is outside regular business hours. I got an email the next morning, even before I was awake saying: "Laptop is all ready to go. Let me know when you would like to pick it up." I had my laptop back in my hands within 30 mins after getting his email. This being Thanksgiving week, I was not expecting that fast of a turn around. I wouldn't expect that quick of a turnaround in a normal week. Color me impressed. I can't recommend Ankeny PC Repair any higher than the 5 stars that Yelp allows. 5+++ is more appropriate. Another plus to Ankeny PC Repair is that it is a local company run out of the owner's house. Appointments are required so don't show up at Rob's house with your virus laden computer at any old hour because you were surfing those naughty websites again and your PC is now as full of viruses as a Wuhan Lab. Have a little respect will ya. Make an appointment. Thanks Ankeny PC Repair for an amazing experience.

Probably the best tech support/repair experience I've had. Unlike other repair shops, I didn't have…read moreto schedule an appointment so they could make a good chuck of change off of me, but I was given an alternative to help me save some money!

My wife's laptop needed a new battery, we took it here to see if they had a replacement. The clerk…read moresaid they would run a diagnostic first for $120.00 my wife thought he would do it for free. We said no thanks and ordered a replacement on Amazon.Its not the place it used to be .

Wow , wow, what a great customer service team . This store knows how important our phone is to…read moregrandma and grandpa to keep in touch with the people we love and love us .. we needed a new battery and within a hour we had one and we're back in touch with our 4 children and 5 grandchildren. This store is where customers mean a lot and it shows. Keep up the great work .

Great service !! I would recommend them for your tech needs!!…read moreI went there fore I phone repair today . Treated well and fixed right away. I asked about carriers and was given there knowledge of the difference between carriers.

Yes they fixed my sons phone, but they over charged me. If you pay 0-100.00 with a credit card,…read morethere is no 3.00 fee, per the sign in the store. I paid the amount over 100.00 in cash and used my debt card for the 100.00 and he still charged me the 3.00 fee. I did not get a receipt yesterday when I was there. I had to call for one today. I called the store about the fee, when I paid part of it cash. No help at all, will not be going back there. Bad customer service and would not recommend this place to anyone.

My husband's computer had broken hinges and needed immediate help! This laptop was fairly new and…read moretoo good to replace. His decision to contact Computer Repair of Des Moines was an excellent choice. He selected them because their website was very professional, that they worked on both personal and business computers, and that they repaired hardware in additional to software issues! What a wise decision! The entire process was smooth. He took the laptop in for diagnosis. They informed him that the repair would be simple, but parts needed to be ordered. They advised him it could take a month to get these parts! Surprisingly, the parts arrived in record time, and he had his computer back within two weeks! They are organized and efficient. On their website, he was able to track the status of the repair! The workmanship was of excellent quality! His computer looks and works like a brand new one! They are reasonably priced! Bottom line, they saved him from having to buy a new laptop!

Took in a old computer that had a update interrupted and would no longer work…read more I asked for help fixing the problem but they were not able to.

A couple years ago, the headphone jack on my two year old iPod Classic crapped out. I called Apple…read moreand they wouldn't fix it, they only offered to give me $20 store credit toward a new iPod. AnkenyFixIt fixed it for a reasonable price and in a short, reasonable time. If i were to have issues with electronics, I would not hesitate to take it to AnkenyFixIt again.

Chad was extremely helpful with my iphone with cracked camera glass. He fixed it quickly and looks…read morejust like new. I highly recommend Ankeny fit it!!!!

We had three cushions on our leather sofa and love seat that had dog claw scratches. Ken fixed them…read moreto the point of looking brand new. I could not be more pleased. He was friendly, professional and very good at what he does. Reasonable prices. Will definitely call when I have furniture repair needs. I should have taken before and after photos, but didn't. You'll just have to trust me. Beautiful work.

Repair lamp switch. Reasonable price. Saved a favorite pair! Very nice folks to desk with. Showroom…read moreis full of beautiful fixtures and mirrors.

Spectrum had been recommended by a friend and when we arrived I was very impressed. Looks like…read moregreat inventory. However the clerk was not wearing a mask and when I asked if he would he said he didn't have one. We simply cannot take a chance so we left and will probably shop online. Sadly. We wanted to support local business!