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    Reece Plumbing

    5.0 (7 reviews)
    Closed 7:00 am - 11:00 AM

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    Pure Cabinets

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    I recently had Pure Cabinets install new kitchen cabinets and a beautiful countertop, and the…read moreentire experience was outstanding from start to finish. Heidi, the owner, has clearly built an exceptional team that is easy to work with and consistently delivers high-quality results. She is very hands-on and was a pleasure to communicate with throughout the project.  I especially want to highlight Jai, Joseph, and EV Granites. They all far exceeded my expectations. Jai, the project coordinator, was fantastic. She answered every question promptly, quickly arranged for a replacement part that was damaged during shipping, and stayed on top of every surprise that came up during demolition. She always provided clear options and kept the project moving smoothly. Joseph installed the cabinets at an impressive pace while maintaining exceptional quality. His attention to detail was outstanding. He even reinstalled a few cabinets (which meant redoing the work) to ensure everything was perfectly level. The final result speaks for itself. EV Granites did an amazing job with the countertop. They measured everything with precision, created perfect templates, and made excellent use of every inch of the granite slabs. They were friendly, answered all my questions, and worked efficiently to get the project completed quickly. The entire project was wrapped up in just a couple of weeks, which completely surprised me. I had been worried because similar projects often take months. When Heidi and Jai first shared the timeline, I was skeptical (as contractors often overpromise), but Pure Cabinets did the opposite. They beat their already aggressive timeline. It was a refreshing experience.  I wish I could find a general contractor with the same level of professionalism, reliability, and customer focus. This is an amazing company filled with nice people who truly put the customer at the center of everything they do. I couldn't be happier with the final result. The kitchen looks fantastic, and I'm already looking forward to working with Pure Cabinets again on projects at my other properties. Highly recommend this top-rated team!

    We want to thank Heidi and everyone involved for a successful kitchen installation. PURE's…read moreelectrician (Tim!), drywall crew, cabinetry supplier, cabinet installer (Isa & crew!) and countertop team made this space into the beauty you see in the photos. However, it was Heidi's design and diligence in keeping the project installation on schedule that made it all happen literally in one month! My husband and I were very "hands-on" and tried to anticipate problems. All potential issues were easily handled by PURE due to their experience and determination to give us functional space as quickly as possible. We are very pleased with the results and wish PURE CABINETS continued success in their future projects! Sent from my iPhone

    Blackstone Granite & Marble

    Blackstone Granite & Marble

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    I love these guys, they gave me a renewed faith and trust in what a good contractor looks like. We…read moreended up having them do our backsplash in quartzite because we loved our counters so much and we trusted them. Here are a few things that set them apart from other contractors I interviewed: 1) responsive but not pushy. Some stone fabricators in San diego are incredibly pushy. 2) professional- in communication and in the way they do their operations. 3) high tech machinery and a clean cutting room. They let me see the cut template before cutting. 4) high attention to detail. 5) a proper itemized contract. Some contractors would just send me a text message with rates. That's not the way I want to do business, especially when thousands of dollars are being exchanged. The way they did quotes and contracts is what made me pull the trigger. They were mid point on price but for the service and quality you got, i felt it was a great value. I also love giving my money to a nice, hard working family. Thanks Sam, we will definitely use you again and recommend all our friends and family! You will not be disappointed. - sincerely, a high maintenance, overthinking customer :) hi Also, for those curious, the slab name in picture is a quartzite called Levezzi Classic. I purchased it at arizona tile (who is also fantastic). Blackstone had some similar quartzite but i had already put a hold on the stone before i found blackstone.

    Cristina and Ana at Blackstone Marble were wonderful to work with. Cristina showed me some remnants…read moreand was incredibly helpful, and Ana took the time to answer my questions over the phone with clarity and expertise. Both were very responsive, kind, professional, and highly knowledgeable. I truly appreciated their help. A phenomenal experience all around!!!! Thank you very much!

    Kemper Appliance

    Kemper Appliance

    4.2
    (73 reviews)

    I want to preface this review with the following: First, there are decent people at this company…read more The receptionist, Emily, and the service tech, Omar, are very nice and I want to believe that they care. Secondly, I want to preface this saying that this was all for service that was under warranty, so I won't be able to review their pricing, since the cost to me was nothing but my time. I initially had an issue where my Speed Queen washing machine would not power on. I did all easy checks (breaker, plug, etc) and decided to call Speed Queen since the machine was still under warranty. They assigned me to Kemper Appliance. They initially came out quite quickly and diagnosed the issue as the control board. They ordered that part, which I am aware is a specialty part requiring a week to arrive. So, the part arrived the following Monday and their tech replaced it quickly in about 15 minutes. The tech left and we proceeded to do laundry the next day (Tuesday). At this point, we immediately noticed that when filling, the machine would make a loud screeching sound and stop mid-cycle, leaving clothes with soap on them and the machine reporting a fill error. I called on Wednesday morning and expressed my concerns that had the tech merely run a cycle, he would have heard the valves immediately and spoke to the owner, who said I would receive a call back to schedule. No call came. I called back on Friday to inquire and they told me that I was on schedule for Monday, even though I was not given this time. Incidentally the time was fine with me. I expressed my frustration to Emily, who was very understanding, and she said she would reach out to the owner, Soumya, who would reach back out to me. In my business, when we mess up a customer's order, they get put to the top of the pile and other customers have to wait. It's uncomfortable to explain to our customers, but it's the price we pay when we make a mistake. In this case, the tech did not test the machine beyond powering it on. The owner disputes this, but I was there for the duration of the service call, and a cycle is longer than the service call duration, so it is impossible that it was tested. Soumya never calls me back and instead I get another call from Emily instructing me to email Soumya. I take the time to write an email to put my concerns into a format acceptable to her. Keep in mind, nothing is on Yelp at this point and I am hoping to get this resolved amicably. She responds to my email basically taking no responsibility and alleging a test was done and that new issues can arise. I understand new issues arise. I would have understood if they said they needed to get more parts after finding the next issue. The problem is that we had almost another week of delay because they did not test and were not willing to own up to their mistake and get me scheduled quickly. She even tells me I can contact Speed Queen to get another servicer, but obviously, since it is Friday, no one will come sooner than Monday anyway. So, the tech comes out on Monday and takes another look and decides to order a valve. This takes another week. Now, I would argue that this is a less-specialized part that should have been on-hand since they are an authorized servicer, but I will let that slide since they're a small company and at this point, what can you do? After the part arrives, they schedule me for the following Tuesday to replace the valve. All seems good. We do some more laundry and now, only hot water will dispense even if we run it on cold. I check our water pressures and water heater temperature before calling again on a Friday. I assume we have all of this past us when I call and ask if they will come again. Emily speaks with the owner and they say to her that they will call Speed Queen on Monday to get me another servicer. Bear in mind, Speed Queen is still open and I say to them that they should call today to get this resolved quickly. I think if Kemper had been more respectful of my time, the least they could do is call that day to get another servicer. But no, that's too much for them. So I say that I would appreciate they call today or else I would call Speed Queen and explain the service issues that I have had with them and that I would request an alternate servicer myself. Emily says she will talk to the owners. At this point, if the owners had just called me and apologized, this could have resolved everything. But they have so much ego that they can't bring themselves to speak to a customer. So, the receptionist calls me back and says that they will not call Speed Queen today or Monday and that I am free to leave whatever feedback I like. So, with their blessing, I present this review to you all. I gave this company many opportunities to the right thing. I understood new issues popped up. What I can't abide is them not respecting my time and not owning their mistakes. This review could have been avoided so easily.

    This was by far one of the worst experiences I've ever had with a service company. I always give…read morecredit where it's due and write plenty of positive reviews, but this company earned the opposite. I requested a closer ETA so I could be available for the appointment. Instead, there was no courtesy call or text to say they were on their way. They showed up unannounced, blew up my phone, and repeatedly rang my doorbell while I was on a work call. By the time I responded and let them know I was on my way, they told me they had already left. When I tried to calmly discuss the situation, they took it as "arguing" and responded in an extremely condescending and combative tone, even making a veiled threat about my choice of words. They then claimed they would be charging me a "no-show" fee, despite failing to provide the basic courtesy of letting me know they were arriving. I have worked with many companies in this field and have never encountered such unprofessionalism, rudeness, and lack of respect for a customer's time. I would never recommend this company to anyone. There are far better businesses out there that value their clients, communicate clearly, and conduct themselves with professionalism.

    Reece Plumbing - buildingsupplies - Updated July 2026

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