I'm not accustomed to proving poor reviews and hope this honest impression will be helpful to…read moreimprove the ratings. If Disneyland is the happiest place on earth, this particular store has the feeling of death warmed over. The store is conveniently placed and adequately stocked but the employees are obviously unhappy. I feel uncomfortable stepping inside. Please try finding out why the place is doom and gloom. I look forward to seeing your progress because "Ace Is The Place With The Helpful Hardware Folks!" Let's see if you can make this true.

They did not have in stock the cleaner to remove permanent marker from my car paint, and I asked a…read moremale employee if i tried 1 squirt of the cleaner they did have in stock, and if 1 single squirt didnt work, if i could bring it back to return. He laughed and said no. I thought he was being sarcastic at first, then realized he was serious. So no returns at this store? Okay. I wont shop here even if you have it in stock. I'll buy somewhere else. Coming here was a waste of my time.

What does it mean to review a neighborhood hardware store? The very existence of this Ace Hardware…read moreincreases the value of my home, I think. The purpose of most reviews is for you to choose where you shop, but unless you drive to Home Depot or Lowe's, or to another Ace Hardware 10 miles away, it's Denault's Ace Hardware. So it sort of doesn't matter what I say in this review. You'll go there when you need what they sell. It is distressingly common for reviewers to downrate a store because they once had bad service there. "I'm giving it 3 stars instead of 5 because this morning I had to wait 6 minutes to get my paint mixed." Sheesh, people. Look at the big picture. I live about 1 mile from this store, and I've probably been to it 50 times. I've never had any trouble getting someone to help me or answer a question, and if I did have trouble, I'd be patient, because the wait is faster by far than driving somewhere else or ordering it from Amazon. Great store. Great location. Great selection of merchandise and great use of their limited square footage. Denault's Ace Hardware is a treasure. I hope that it survives real estate growth and development.

This hardware store has just about everything you can think of and more....so many home…read moredecorations.....coastal theme.... Farm theme...organizing items... laundry baskets... small appliances... air fryer, coffee machine, etc......cleaning items... plus all the normal hardware stuff.... Outdoor gardening items... I was surprised to see the variety of items.... ‍

Always warm professional service. High quality products…read more Much more pleasant shopping experience compared to the big box stores. Jeremy was very helpful in the cleaning equipment rental dept.

I was happy to learn the other day that this Griffin Ace Hardware store is again doing screen…read morerepairs and replacements. I had a number of screens repaired here years ago, and they do a great job for a good price. Service is always great.

Dawn was a rockstar, she helped me plumb my diy cold plunge. She literally built the plumbing for…read moreme piece by piece, from pump to chiller. I can't put a price on knowledge and good help. Thank you again Dawn, much love.

I always get excellent service at A1. Today, I got "super excellent" help and service. I ran over a…read moresprinkler head with my lawnmower and totally annihilated it. It originally took several different sprinkler heads to find one that worked for the spot it was in. I was having no luck finding a proper replacement when Pedro walked up and asked if he could help me. I initially had reservations (because DIY me couldn't find a replacement) but went ahead and explained what I needed. In less than three minutes he had constructed (!!) exactly what I needed. He was very knowledgeable , friendly, and professional. He went on to help me with a tree problem. I know that "big box" stores have a larger selection than privately owned stores, but I've never had one of their employees provide the professional, patient and friendly help that Pedro provided. Thank you Pedro (and A1).

It's great just like an old time storefront. The service is outstanding . Very good selectionread more

I want to give a shout out to Connie who has been working there for 25 plus years . She is so…read moreknowledgeable about almost everything you need help with your projects. My dad and I will be definitely going back . I recommend this place if you haven't been.

Came in looking for some re-sawn material that they were just short on, so Riley at the counter…read morewent out of his way to make happen for me. He got the yard guy Vince involved to finish when he got called back inside. But the level of service that you can expect to receive based of what my experience was here today will have me choosing Dixieline over home depot, ganahl, and Lowe's every single time. Thank you Riley and Vince!

Absolute amazing service thanks to Jacob and Riley, they went out of there way for us and we…read morecouldn't be more appreciative.

I am doing a kitchen remodel, and I wanted to find the right retro knobs and pulls to go with the…read morenew cabinets. After finding the general brand and style that I liked, I was referred by the site (Water Street Brass) to Berger Hardware as a local retailer. This allowed me to take a sample cabinet front to the store and see what the hardware would look like on the door, including picking the best finish (chrome over polished nickel in my case). The person who helped me (Kathy) couldn't have been nicer, the prices were in line if not better than what I found on the Internet, and it's really cool to be in a store that's been there since 1912. Most of us are aware of San Diego Hardware, but I also recommend checking out Berger Hardware the next time that you need quality hardware for a special home project.

Very nice people and great service. Couldn't be happier with our new kitchen look. Great quality…read morehardwar

Staff was young but knowledgeable and helpful. I highly recommend this spot for all your plumbing…read moreneeds!

Gary Moraga was very courteous & extremely helpful w my residential water pressure regulator…read morereplacement. He made sure I got the correct part - thank you Gary !

I recently ordered a product online from A-OK Power Equipment and unfortunately ran into some…read moreshipping issues. What impressed me was how quickly and professionally they handled the situation. They were very kind and understanding and made sure I received the product I ordered right away. When I came into the store to pick it up, Angie greeted me with a smile and was incredibly helpful. Since it was my first time there, she took the time to show me around and helped me with several other products I was interested in. She even went the extra mile to look up additional information on the computer for me. Great customer service can make all the difference when something doesn't go as planned, and A-OK Power equipment definitely came through. I'll absolutely be coming back and purchasing more products from them. Highly recommended! Vincent

Took my chainsaw for repair went to go pick it up. They said they fixed it, but was still having…read moreissues with it. Then they said the carburetor was bad. It took nine months to get the carburetor in. They told me they would replace the carburetor all I would have to do is pay for the carburetor and then we install it for free since they already charged me for the previous service. I said OK I went to go pick it up. They said they didn't fix it because it was a cost-effective . It was gonna be more than the chainsaw was worth, but the carburetor was only $70 so they didn't wanna spend their time replacing the carburetor because they were gonna get paid for it after they said they were gonna do it. They didn't anticipate it was gonna be a lot more work than expected so they basically said we're not gonna do it unless you want to pay the $235 for service. I will never do business with them again. The service lady was rude and disrespectful. Basically said to bad we don't alwyget what we want. Instead of working me she brushed me off.. worst service I ever experienced. She also said we have had issues with our technicians and had to have them replace. I wonder how many people got ripped off.

Sooooo. 1. Don't…read moremake eye contact with a guy in the coming into the store. Matter of fact anyone who starts with the opener "can I ask you a question?" just ignore and move on. Needed a Hunter irrigation valve after a free flow situation at the homestead and out to the Depot we go. Have a picture in hand and scouring the irrigation aisle when approached by not one, but two, clueless people. They both stated that they started recently and had no idea where anything was. The one guy walked back-and-forth down the aisle saying I don't know where it could be this stuff looks like it, but it's the wrong brand. Uh, thanks. The other guy goes. "Yep, looks like it should be here, but I don't know where it is." Great. By that time, I figured out what the stock number for the item in need was, 10 min had gone by. Lo and behold behind a beam was the last valve selection for Hunter. We thanked our hapless non-helpers who were proud of themselves for looking up the item and helping with the sale. Thanks guys. You do the apron proud.

Cold cashier with terrible attitude at first cashier counter to the left…read more Young lady with the long black hair. 7/31/26 10:48am 1550 w valley pkwy, Escondido, ca Told me there's a guy that was waiting way out by the aisle, I did not see him all the way in the aisle and I apologized immediately. She said nothing after, the guy did not even look in our direction and immediately went to other cashier about 10 seconds after I apologized. The cashier just proceed to say nothing and do nothing pretending I was not there. Had to go to self checkout after that awkward interaction. She could've had a bad day but damn that was the ruddest cashier I ever met, makes me wanna think twice before coming there again.