I came here a while ago and while I was there the two gentlemen that waited on me were really nice and they did what I wanted them to do with my keys because I owned a Ford fiesta they knew exactly what to do. I want to thank them and I would recommend them to anybody that needs keys made. Their dogs are cute too. They always greet us at the door read more

Great service and very friendly environment! They were so helpful and even over the phone were able to give an accurate quote. They fixed our fob and copied it/programmed it so fast. Their office dogs were the cutest while we waited! Quality service and very fair pricing! 100/10 recommend. read more

Redwood Lock - Professional Boi - Keys & Locksmiths Near Me - Rohnert Park, California

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Everything was fine until I arrived home and noticed my invoice and receipt showed two different totals. It is illegal in the State of CA. to charge a surcharge on a credit card; look it up online! I worked for a credit card company for about a year so I know this is not legal. I spent $220, they charged me almost a $7 surcharge for using a credit card. No formal PRINTED disclosure on the invoice or receipt, and NO DISCLOSURE before I used the card. Just some funky hand-written circle on the front of the invoice that had the last 4 digits of my credit card number, a new amount, and a cryptic W/CC Fee - WTF! Think about how much they rob customers each day with this little game. read more

Freddy came by to check out our backyard, flood door lock that was malfunctioning. He tried to fix it with parts in his van but ultimately needed to order a replacement. This arrives in less than a week. Freddy returned, fixed the back door lock and even repaired a messed up strike plate I attempted to install this year on the front door. I made a mess of the door jamb and there was a gap in the door seal - allowing external air to get in and jeopardizing safety as the door moved even in locked position. Freddy cleaned it all up for me in 30 minutes. We will always recommend Redwood Lock to anyone looking for a locksmith! read more

I was directed to this wonderful local business by an employee at Lowe's because they didn't carry the type of car key that I needed. My son had just bought a car, and the two keys that were provided were so heavily worn that they didn't work in the door locks anymore. Thomas Martin, the Automotive Specialist, met me at the counter, so I knew I was in good hands. He forewarned me that the lock might be too worn to yield a good copy but said he would give it his best effort. Within 15 minutes, he was able to grind two perfect copies from the originals for under $10. The next day, my son accidentally used the key to MY car to try to start his own car. It started, but the key was stuck in the ignition. Thomas saved the day once again, showing my son how to free the key with simple tools and not charging him for his time! These are the kinds of local businesses that we need to support in Sonoma County: family owned and operated, professionally staffed, courteous, and scrupulously honest. Bonus: they have a team of friendly dogs behind the counter who will come out to greet you when you arrive. read more

Jason of Redwood Lock, was very Efficient and professional and completed the job in a timely fashion.

We recently had a set of car keys stolen and needed a replacement and delete the stolen key. They originally quoted me a price but when they came out to try the new key they said it would be $80 dollars cheaper than what they thought. They could have charged me the original price but were very honest and didn't take advantage of us. I highly recommend this business for their honesty and service. read more

I called them at 9am yesterday morning when neither my wife nor I could manually lock our front door. They had a technician out to my home at 11am!! He examined the door and showed me four separate things that were wrong and then proceeded to fix them all in 40 minutes. I was left with a door that opens and locks easier and better than it has since the house was new 45 years ago. I'm totally impressed with their professionalism and customer service. Their charges were very reasonable for what they did. read more

We've been at their shop to make keys and we've had their team out to rekey locks, fix faulty doors, locks with broken keys, ... always professional, reliable, and affordable. Thank you Redwood Lock! read more

Family owned and operated 35 years! These folks are amazing! My mechanic referred them to me. The ignition was jammed and they came out and fixed my key. I had the opportunity to meet the owner and even he worked on my car! I can tell you that I am so grateful to support a locally owned and operated small family business like Redwood Lock and highly recommend them! read more

Redwood Lock - Keys & Locksmiths Near Me - Rohnert Park, California

These guys did a great job! I couldn't find a locksmith close to me that would show up when the said they would. So they made almost a 4 hour roundtrip to help me out. I had a A++ positive experience at all stages of this project which was a rekeying of our locks after moving to a new home. From Amber in the front office going the extra mile to get info to and from my home warranty company to Freddy the locksmith who did an excellent job, it was a great experience overall. Freddy rekeyed all the locks so they open with a single key and adjusted the doors and locks to work perfectly. He also gave me a bunch of tips and information about my brand of locks and doors for future use. Awesome guys! Thank you! read more

These people absolutely Rock!! I went by their new location on Redwood Drive (in the Walmart parking lot). When I walked in I was greeted and informed that they were not open yet but were expected to be open by Monday. I was given their current location on Commerce. I was more than happy to go by there but asked real quickly if they could make this certain key for me. Dave came out and said yes and that he would make it right then. I didn't want to inconvenience him so I told him it was fine and that I would go to their other location. Dave said he had his mobile vehicle so would do it right then! This made my day. Dave saved me a trip and I got a key that won't constantly come off the key ring. (My prior key had a rubber top with a slit in it which made it constantly come off the ring). I cannot tell you how many times that key has become lost and then you play find the key for half an hour. Thank you for your excellent service and for being there again for us!! read more

My wife and I bought some very nice French doors, one of the locks stopped working. Unfortunately they were out of warranty so I called Redwood Lock. We set a date for a technician to come out. Freddy the tech arrived, did an analysis and fixed it! Our house is secure once again, thanks to Redwood Lock! The best part, the price was amazingly reasonable! Martin Nunez and Theresa Ryan, Penngrove, CA. read more

Redwood Lock to the rescue. Professionals always know it better. I took 2 new locks to them yesterday. Thinking I was swapping out with the same brand I could do myself. One went okay. The other not so much. Freddie just left and got everything all sorted out. Thank you, sir. There's a reason they do that for a living. Call them if you want it done right. read more

Redwood Lock - Schlage smart lock. - Keys & Locksmiths Near Me - Rohnert Park, California

They are very professional and did a great job. They programmed and cut my spare car keys very quickly. Keys are work perfectly. Price is very reasonable and straightforward. read more

Came here to fix our car key and get an extra one. Everything was done super quick! It all took them no longer than 10 minutes. They were very friendly and super professional. They also have two adorable golden retrievers. Buck and Bear ( 4 and 8 years old). The most friendly one of them was the Bear. He stole my heart. Best service, would definitely recommend. read more

Redwood Lock in Rohnert Park is AMAZING! I've had two recent experiences with them personally (at my own house). They fixed the locks in no time at all, no muss, no fuss! I will recommend them to everyone I know! read more

Need a key made for your vehicle or your house? This is the place. I drive here from Santa Rosa for their services and prices. I once lost the only key fob and key to my car and they came to me in Petaluma and had me up and running in no time! Amazing mobile service and very reasonable. My last factory made key fob wore out and they were able to quickly make me a replacement at half the price I was quoted anywhere else. No need to go to a dealership! read more

After calling a recommended locksmith who refused to return my calls, I called Redwood Lock. I live in Sebastopol. My car's battery had died for an extended period of time and all of my programmable keys would not work. They came out that day. Technician was prompt and very knowledgeable of my Jaguar. He programmed the keys, though it took him to attempts to get them all to work, but they worked perfectly at the end. I've used them in the past when I needed to have a house re-keyed and again they were prompt clearly understood what I needed them to do. I would definitely recommend this business. read more

After a quick google search, I hopped on the phone with redwood lock and key and was put through to Thomas. I had already convinced myself that I needed a new ignition cylinder according to YouTube videos, but Thomas told me otherwise. Within a few hours he was at our house had our keys cut and working like new again. No need to swap out the ignition cylinder or anything else. He was a super professional guy ,pleasant to talk with , and had an incredibly organized clean mobile shop van. I absolutely made the right choice by calling them and I highly highly recommend them. read more

Redwood came out to let me back into my house after I was locked out. Like the previous times we've used them, they are very responsive, friendly and professional. I use them rather than closer locksmiths because they are consistently good, I trust their work and they are reasonably priced. read more

I have been asking for their assistance for years. They tell me things that would make them money but would cost me more. I only go to them for my locksmith needs. read more

I have used Redwood Locks services before for business to business use, It turned out I needed them for personal use at my home. I was moving and misplaced my keys for my locks on my boat trailer, utility trailer, and my ball mount. I gave Redwood Lock a call, and they were super friendly, knowledgeable, and quick to resolve my issues. Jason came out and picked 2 locks and cut off the 3rd within minutes of arriving. He even explained the types of locks and its internal parts so I knew what he was doing. Very friendly, professional, and a master at their profession. Not to mention reasonably priced! I will continue to highly recommend Redwood Lock to my customers, family and friends. read more

Second time used their services - had new vehicle keys made by staff member Jordon - he was very conscientiously during the entire process - David, the owner, was very informative about the process, the three dogs were wonderfully calming (I had many treats for them) - earlier in the day Jason, another staffer, came out punctually to redo a home door lock - all in all the jobs well done - will call them a third time when the need rises / read more

I called Redwood Lock for an emergency. My summer home had to be rekeyed because of a neighbor. Unfortunately, I was only going to be up here today. Redwood Lock was the only locksmith that could come out that day. Freddie came out and not only replaced the locks but also tried to fix a sticking door for me. What customer service. Nice job. Highly recommended. read more

Long over due review. This happened in July 2024 I cannot say enough about Dave and his staff at Redwood Locksmith. This review is a testament to their incredible service and dedication. On a Tuesday morning, they serviced the locks at my daughter's business, Supportive Steps Servicez. The technician was professional and efficient. Later that day, after my 35-foot travel trailer was stolen in June and recovered, I needed all the locks replaced. I called Redwood Locksmith again and spoke with Sara, who coordinated with Dave. They generously allowed me to leave my trailer on their property overnight and took care of it first thing Wednesday morning. When I couldn't get a tow service in time, Dave even offered to tow my trailer to storage with his personal vehicle for a much more reasonable price. Despite dealing with their own challenges from a recent fire, Dave, Sara, Amber, and Dave's son went above and beyond to assist me. Their work ethics, compassion, and willingness to help are unmatched. I will always recommend Redwood Locksmith and am forever grateful for their kindness and generosity. read more

Superior service. I came in fully expecting to pay $250 for a new remote for my car. They quickly determined it was a bent wire which caused a dead battery. $10 is much better than $250!! I was in and out of their shop in 15 minutes. read more

Redwood Lock has ALWAYS been our go to for all things lock related. Our business sometimes depends on getting things done quickly and Redwood has never disappointed. Even though I called early in the afternoon about getting our new front door re-keyed, they're showing up this afternoon before closing. We appreciate the personal service! I love going into the store as well--I get to spend some quality time with the goldens in the showroom while they're making my keys.... read more

Accurate cutting by local business who guarantee their work. Try getting that a national chain stores! Quick service. Nice people. Good location. Extras like key identifiers in the store front. Buy local to keep our community thriving! read more

They explained everything really well and he even said that instead of having a new car ignition that I should just try to make spare first they were really helpful and they have really cute keys would go again they are a bit on the pricey side but they know what they are doing!!! read more

Redwood Lock - My new car keys - Keys & Locksmiths Near Me - Rohnert Park, California

Redwood Lock was great to work with, and the team member who came out to our house was on time, professional, and informative about other options for us. read more

This is the only place I get keys cut or any other locksmith work. I've had them do any thing from cut hard to find keys to program my new key fob for my truck. The staff is always friendly and knows what they are doing. read more

Fantastic service! I had lost my key fob. Tom came out to my location and a new key fob done in 15 minutes. Way better pricing than if I had taken it to the dealership. I would highly recommend these guys. Awesome experience!! read more

Top notch service from start to finish! We needed a car key made (with an attached fob) because it was destroyed in machinery at work. Connie was very kind on the phone, and patient as we talked about options. I called a few times with questions about a warranty, and mostly the reliability of aftermarket replacements. I was a bit taken aback when I learned that at their price, I could buy almost 3 aftermarket keys (!) compared with the replacement price (I called) at the dealership! Wow... The job was done, the key works just as it should, and this locksmith now has our business. A local business with honest people, doing a great job at a fair price. Oh yeah, and the dogs are definitely a bonus! read more

BEST OF THE BEST IN THIS INDUSTRY These guys are the master of the key and lock business. Seriously you guys. ..... this team rocks ! No one in the North Bay does better than these guys. They can help you out with your lock and key needs. Today I had some backup keys made to the travel trailer. While other businesses have messed up making the keys in the past, Redwood lock had it dialed in. I was acknowledged and helped quickly in a professional manner. Best part was, they have the cutest shop dogs on the planet. Buck and Bear. Just don't say it too fast. They are sweet fluffy Golden Retrievers. This family owner and operated business is open Monday - Friday. Closed Saturday and Sunday. Huge thank you to Redwood lock! You guys rock ! read more

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Super friendly and knowledgeable staff. I called all over town looking for a hard to find key, and when Redwood Lock couldn't find the blank key in house, they went the extra mile and checked the key stock in the repair vehicles. They found my key and saved the day. Top notch service. read more

There was no line when I entered so they copied my key correctly in a couple of minutes.

You can't write this stuff - Kia Marin couldn't get me a second key to my new car. Literally couldn't after 3 months of trying. So they reached out to Redwood Lock...40 minutes away. What? Bottom line...I had to drive up to Rohnert Park and they would make it happen. I finally got up there and they were so kind. Bonus...2 lovable golden retrievers greet you and want some love. Amber & Thomas were a great team and figured out how to get me my key. And they did at no charge because it was Kia's responsibility. Plus, who knew there were so many options for keys and holders...fun while you wait. read more

Yes. For me great service. Friendly folks. It was great to meet their new team member Buck. He seems to be fitting right in. Needed my driver door lock/key cylinder worked on. I showed early Monday morning and they fit me into a busy Monday morning schedule. The truck was fixed in very reasonable time and for a very fair and reasonable cost to me. Am great Fil and appreciative. They are my go to place for keys and I live in Sebastopol. Thanks Buck, Dave Connie, Amber and the rest of the team. See you again. John read more

Walked in with one broken programmed key and the original mfg key with non-functioning FOB for my old Sprinter and walked out with two working programmed keys. Didn't require my vehicle which was not drivable at the time. Thanks!! read more