Excellent service from start to finish. The locksmith was professional, responsive, knowledgeable,…read moreand arrived when promised. He quickly identified the issue, explained what needed to be done, and completed the work efficiently. The pricing was fair, the quality of work was excellent, and everything was left clean and working perfectly. I highly recommend them to anyone looking for a reliable and trustworthy locksmith. Five-star service.

From my mom: Five…read morestars for Economy Lock & Key! I was stranded out on Highway 1 in Marshall after accidentally locking my keys in the trunk. After a frustrating three hours and another locksmith failing to open it, I remembered that Economy Lock & Key had previously fixed my trunk release latch on the driver's side, so I called them. They sent Brandon all the way out from Windsor, and he actually arrived earlier than promised. He was an absolute lifesaver, completely professional, and got me back into my car. The price was incredibly fair for the distance and the emergency rescue. I cannot thank Brandon and the team enough for coming to my rescue when I was stuck in a bind!

I needed an extra key for my push to start Toyota, and these guys got it done the same day in about…read more20 minutes. They are extremely personable and provide the kind of service that keeps customers coming back. The prices are very reasonable, especially considering the quality of care they provide. I would definitely use them again!

Josh and Sebastian are fantastic. Professional, efficient and great communicators. Strongly…read morerecommend and will be using regularly!

great service! solved my key problem. helped me save money…read more = value more reasonable quote than others. kind. i felt cared about.

Accurate fast service ! sadly ACE cut the keys twice and they still did not work. Bills did it…read moreright the first time and with humor

Oh my goodness! This guy is amazing. Not only does he know his stuff (he has been doing it a long…read moretime), he is prompt, courteous, funny, pleasant and delightful to talk to. I have found my locksmith for life in Petaluma.

Needed work done in a hurry. Ken's rapid response and excellent job was remarkable! Highly…read morerecommend the company!

Who do you call when you accidentally lock your keys in your Airstream trailer on a holiday…read moreweekend? NorthBay Lock! Nathan answered promptly, and hit the road to come help us out right away. He asked for photos of the lock and hinge so he could be as prepared as possible, arrived when he said he would, and got us back inside quickly. Thank you Nathan! You saved us and our guests a major headache on this Labor Day weekend.

I called for mobile service and "Arman" came, worked on my car ignition switch, and broke a part…read morewhile repairing it. Many attempts made to have him fix the problem, called the "main office" number, promised call backs, and nothing. They do not take care of customers /no fix, no refund. Advice: Do not trust these people, their BUSINESS LICENSE is from prior ownership and is EXPIRED, which is illegal and fraud. Look up business licenses at California Dept of Consumer affairs under "locksmith", "Northbay Lock", lic. # 7800. All their reviews that you see on yelp that are thanking Nathan K. for good work (he is the previous owner, now deceased) is a front for credibility as this company appears to now be run by scammers. Their posted address on Santa Rosa Ave. is not their address, instead their "address" it is a UPS Store mailbox in Rohnert Park. many RED FLAGS. Never would have called them if I had known they are not a legit locksmith service without a legit license.

Great service, great people, appreciated that they did the work that they quoted for the price of…read more$35 a key which everywhere else was a $100 or more. Thank you- Linda BONUS- GREAT DOGS

Everything was fine until I arrived home and noticed my invoice and receipt showed two different…read moretotals. It is illegal in the State of CA. to charge a surcharge on a credit card; look it up online! I worked for a credit card company for about a year so I know this is not legal. I spent $220, they charged me almost a $7 surcharge for using a credit card. No formal PRINTED disclosure on the invoice or receipt, and NO DISCLOSURE before I used the card. Just some funky hand-written circle on the front of the invoice that had the last 4 digits of my credit card number, a new amount, and a cryptic W/CC Fee - WTF! Think about how much they rob customers each day with this little game.

Our front door has not locked right in ten years. It's an old old house. We've had 5 people look…read moreat it, shake their heads, and then say "can't be fixed." We also needed a couple of jammed doors that wouldn't shut and lock right fixed. And then we needed our garage lock switched out. So Matt comes in and quietly assesses the situation. A few hours later, the entire project was complete. The front door locks right for the first time ever. And it's smooth as silk. Our french doors in the bedroom and living room shut with precision. Our garage finally locks the right way. We're not sure why we waited so long to get this all fixed. If you've got lock issues of any kind, call Matt. This guy is Matlock...and McGyver, all in one package. We love his work.

I do not know why I have never written a review for Mattlock. I think the old saying goes if they…read moredo a lousy job you tell everyone and if they do a great job you only tell a few. Well Matt does a great job. He is professional, on time, and stands behind his work. I have used him to rekey many homes and he is the go to guy for your locks. I even had the pleasure of working with Matt and his son on one job and that was double the great service.

Service was excellent, and Ed was quick and efficient helping my neighbor in need of a new key with…read morea chip inside it. Amazing technology and in a flash, the key was created and handed over to a very satisfied customer! I was so impressed with these guys that I promised a 5 star review, so here it is! Thanks so much to Ed and Eric!

Doesn't answer business phone. Doesn't return business phone messages. Website not secure.read more

I can not say enough kind things about this company. This is the third time I've used their…read moreservices. Once because I managed to leave my keys in someone's car, who drove away (I retrieved the keys another day. I had an extra set inside) Someone was at my place within maybe, 15 minutes. At ten o'clock at night! Guy was pleasant and upbeat, though I was ticked at myself for doing that. Had me inside within maybe, 5 minutes? The price for the service was reasonable. Second time was when I moved, and had the house re-keyed. Same deal. Prompt, pleasant, and most of all honest. There was one lock that would have to be replaced if I wanted to use the lock. Since it was no big deal to lock this particular door regularly, I gave that one a pass. Person put on no pressure to pad the bill. Again, a fair price for the service. Then the other day, the latch wouldn't retract on my front door and the door would not open with my key. Thankfully I figured that out the night before, and left the house a different way. Trevor was at my place in maybe ten minutes. He tried to fix the problem, but it was a no go. I asked if he could set the lock a certain way so that I didn't need to use the latch. He did. He must have been at it for at least 20 or so minutes. He gave me advice on what to do to replace the latch, but I opted not to. Zero pressure. And no charge. These days customer service is so sorely lacking in many businesses, but not with Abir Locksmith. Honesty, integrity, and getting the job done. I hope to not need the service again, but if I do, there is no doubt I will call Abir Locksmith.

Attention owner!!!! Your service technician doesn't want to…read morebe unlocking doors! He's very unhappy at his job and it shows - he's very rude to your customers. He would rather be doing anything other than unlocking things for people - just an FYI. I won't be using or recommending your company again.