We visited the Flooring Market storefront based off of their excellent reviews. Samples were…read moreselected and we set up a time for Moe (Salesman) to come to our house to measure everything and give us a quote. He was on time and provided a quote based off of our final selection. Two guest bedrooms and the master were to be converted from carpet to laminate wood flooring at our house in Princeton, TX. On the day of the install, the head installer (Baltazar) showed up on time. It took him two days to complete the job. Couldn't be happier! Very friendly and professional! We highly recommend the Flooring Market.

Our install was not the best experience due to the distributor cancelling our order for some…read morereason. We picked out our flooring two months in advance, and Abraham said that the distributor must have assumed that it was canceled because the install was not until two months later. I did not hear from them in the weeks leading up to our install so I called a week in advance to see if we were still good to go and they assured that everything was still set for the date we picked. Anyways, my husband had taken the week off of work and they only had enough engineered hardwood flooring to do one room. They went ahead and did the carpet in the bedrooms by Friday of that week. They didnt start on the rest of the house until the following Monday. So we had to takeoff work again, Monday, Tuesday, and Wednesday. The workers showed up on time on Monday to rip up the flooring. They didn't show up until noon on Tuesday to install the new flooring so they were still working up until 8 o'clock that night and were still not finished by that evening so they had to come back out Wednesday morning to finish. Needless to say this drug on for almost 2 weeks with our house being turned upside down, not being able to get to our stuff or Cook in our kitchen. I requested that Abraham hire a cleaning service to clean our house because we both had to go back to work and didn't have time to put it back together until the following weekend. He agreed and he did send someone out the next day and they did an impeccable job cleaning the house and getting rid of the dust. I will say had the distributor not canceled our order, we probably would've had a better experience and it would've been done in a timely manner. I think that it's a reputable place and they're honest people. They could work on their communication skills a little better. Would I recommend them again yes because overall the work was good and they did try to make it right after the mistake happened.

These guys were great! Tim worked with me to find the right manufactured wood flooring to match…read morewhat was already in my house and his crew installed it beautifully. It really looks as if it was all done at the same time. Highly recommend!

We recently replaced tile and carpet in our home. We are new in this area and didn't know who to…read morereach out to. Draper was our fourth bid, and I am so thankful we found them. Wonderful knowledgeable, experienced people from showroom to installers. We highly recommend them. Great experience!

Will Koen did a fantastic job on a problem area in our kitchen under a new window sill. although it…read morewas a small job, he responded to our call quickly and was able to help us the same day we called. He managed to repair, grout, caulk and tile an open space below the sill and the top row of tiles. A very dedious job. Thank you for the great job. L. Lauterbach

Had to reschedule at the last minute and Will was very understanding…read more Just note that he does not work around other contractors. So if you are doing a renovation, keep this in mind. He does do quality work and doesn't cut corners. Pricey though.

Disappointing customer service. I purchased a door and paid about $180 for shipping. I wanted to…read moreexchange it and they are asking for almost $500 to ship it back.

My experience was a good one. All companies have problems, the difference here is that my agent,…read moreErika solved all of my concerns with record speed, she was by far the best I have ever dealt with. I would buy from this company again and will recommend them to all of my friends. Thank You Erika.

SUMMARY: Incredibly professional, incredibly thorough, and incredibly competent. We are so lucky…read morethat we did a little bit more searching when our almost-flooring guy wasn't very responsive and we gave Design Floors an opportunity. Glad we did. 5 enthusiastic stars! BACKGROUND: We were recommended to a flooring company by our realtor and I got frustrated by the untimely communication between us and his company. Finally I made the decision w/ my wife to end it right then and there and set an appointment with Siegfried (owner) who was very professional and sounded very competent over the phone. COMMUNICATIONS Let me tell you how impressed we were. After my initial phone call w/ Siegfried, I set an appointment and asked my wife to reconsider and meet Design Floors. Siegfried was always on the spot with anything we asked for. He even provided samples for my wife to take back to our new home and we laid them out on our floor to decide. We finally settled on a color and made an installation appointment. One thing we appreciated is how fast he would answer our questions. If it wasn't by phone, it would be text. INSTALLATION / CREW My wife was representing us at our home and keeping her keen eye on things. She was especially pleased, and as a former corporate interior designer, she knows where companies/contractors will short cut installs. According to her, they did everything right. We put in vinyl flooring throughout the entire home except the master bathroom (we have pets; i have bad allergies) and it looks gorgeous. Because our house was completely empty, they were able to finish our 2,400 sq ft home in 3 days. Might be longer if you have furniture. The crew was led by a man named Elly (sp?) and he and the guys were very respectful of our home and took care to make sure things were clean after every day. They took away all the refuse from the demo and took away boxes and other misc sundries after each work day. Siegfried arranged the plumber whose prices were competitive with market rate. There was an accident (small hole in wall) while moving a piece of heavy furniture but Siegfried decided to take care of it on his own dime. Wow, we were impressed! PRICING Speaking of pricing, his rates were competitive with the 3 other shops I called for estimates. PICS These are just a few shots. Our place looks amazing and we can't wait to move in!

Design floors did our living room.and kitchen flooring. Great selection and professional service.read more

We originally quoted $6.98 by a contractor - and did a little leg-work and found our product for…read more$3.89 a square foot at FFL. I called to confirm if they were legit (and looked up google reviews), and both times I called to ask questions - they were quick to return my call and answer them. Product was shipped in a timely manner with great communication via email. I received 111 boxes for a flat shipping rate and everything came packaged safely and intact. Couldn't be happier with the end product!

Ordered material from them to have shipped for one of our customers, this was two boxes of LVP…read moreflooring that would typically cost under 100.00. The flooring ended up costing over 500.00 for the material, due to the customer being very important to me and the material being discontinued I decided to purchase the material. Not only did all the material arrive late, but it also arrived damaged, and I also found the material to be incorrect. I have now attempted to contact them via email and on their online portal. The phone number on the website when called says no one is available. I may have to report this as fraud soon to get my money back.

Great people at this location. Ashley is my go to rep she has helped me with many projects and…read moremakes designing a breeze

Great selections staff were very helpful and came up with great ideas. A little pricey.read more

Wow! These guys are the real deal and impressed me with their professionalism and quality of work…read more It always feels like a gamble when you're hiring a contractor...but I am so glad I listened to the reviews here, John and his crew were outstanding! We had some projects around the house we haven't been able to find anyone for. John came over to give us an estimate and we were so lucky to be scheduled for the next day. Everything was done promptly and it was affordable. I'll definitely call them again for future projects. Thanks John, Wesley and Larry!

I ordered John's Handyman service online. A few emails and texts were all it took to schedule, and…read morehis crew showed up on time, 10 minutes early. Being an Army veteran, I can appreciate the promptness. They removed my old bi-fold doors, along with the hardware, and moved the mounting hardware out an inch so that the new bi-fold doors would clear the dryer and close properly. I am delighted with the work and will order their service again.

As first-time remodelers, we were nervous about hiring a contractor, but Daniel and his team at…read moreTruBlue of Allen were incredible. From day one, Daniel was extremely responsive, caring, and transparent. He guided us through every decision with patience and zero pressure. Julio and Balde were fantastic with details, precise, and extremely clean. They were so thoughtful with our toddler at home, always warning us before making noise so they wouldn't disturb his naps. When a plumbing modification came up with our new vanity, they adapted and fixed it effortlessly. Daniel, Julio, and Balde are not only talented craftsmen, but genuinely caring, wonderful human beings. We love our new master and guest bathrooms!

I did a lot of research before finding a contractor to help us with our Master Bathroom remodel. I…read morehad a mediocre experience with our upstairs bathroom remodel and wanted to do it right this time. I saw Daniel and his company, TruBlue of Allen, got great reviews everywhere I looked so I reached out. He agreed to meet me the next day and came and always had a smile on his face and a "can-do" attitude. He showed confidence and I could tell he has done this many times. We agreed on his very reasonable estimate and the project began! I wanted to completely remove our existing shower and tub and make the tub are our new shower and the previous shower would become a an area for storage. He showed up to help me get tile and we got a great mix of tiles for our bathroom and we couldn't be happier! Fernando helped with all the tiling and a separate group of guys helped with the finishings and drywalls. Daniel's plumber is fantastic and you can tell that all these workers pay attention to detail and have worked in nice homes and do great work. This was so different than my previous experience which was mediocre. As the project finished, we were just so happy and I don't think you could get a better result in the very reasonable price range that Daniel offers. Nothing but great things to say about our experience. As with all things, stay in communication and make sure you are talking to the day-to-day workers as well as Daniel. They will bring your vision to life! Please see my photos from the beginning to end. Thanks so much to Daniel and his team!

Great selection of floor and wall tile for kitchens, bathrooms ,and all over the house!read more

I purchased their tile to remodel my kitchen and bathrooms through one of their distributors in…read moreHaltom City. The selection was great: stone looks, wooden looks, contemporary looks. Design was stylish and prices were not over the top. Overall, a good experience.