I didnt want to write a review until several months had passed since we got our new wood floors installed. Peeks did a great job. We are very happy with the final product. We worked with John Stacy and he was easy to work with and on top of everything. Since we had to order the floor from the manufacturer, it took six weeks to get to the warehouse. John kept us apprised of the status of our order throughout. We had a problem with the thresholds and they came right back out and replaced them immediately. All around a great company to work with. KH Grapevine, Tx read more

We had an exceptionally positive experience with Peek's Flooring. We had the entire first floor of our home flooded. Our initial meeting with John to evaluate and provide an estimate to restore all the damages was impressive. The workmanship was outstanding. They paid attention to detail from selecting the materials and floor finishing throughout the entire restoration process. The work was complete to schedule without any rework. We are very happy with our experience with Peek's Flooring. E. Ward read more

Fantastic customer service by John that was catered to my particular needs. I went to Peek's Floor because I knew I wanted (and needed) a true professional opinion. He guided me through a large selection of top tier products that blew any big home improvement store out of the water. I was out of the country when the time came to order the flooring, and John handled everything for me over the phone. He even went above and beyond to coordinate with my flooring contractor about a more convenient pickup location. Two weeks after moving into my new home, a plumbing issue flooded my downstairs. The water damage restoration professional was amazed that there was zero water damaged to my new floors or underneath them. A huge THANK YOU to John for recommending a SPC Vinyl plank flooring! read more

Peek's Floor - a view of a hallway - Flooring Near Me - Grapevine, Texas

I did business with Peek Carpeting back in early June upon selling my home. They laid all of the carpet I paid for except for an upstairs closet that I had put hardwood in (I paid for this closet just in case I didn't have enough wood to do it). I asked to be credited for closet, a little over 100 dollars, and was assured that money would be refunded to me. Two months later, I followed up because I had not received my refund. No one in the office seemed to know what I was talking about, but I was assured that I someone in accounting would get back with me about the refund the next day. Weeks went by. I called back. Again, no one knew what I was talking about. Eventually, in August/September, I called again, frustrated and upset as I needed this money back. I was assured, after speaking to several people, that my refund would be credited to me within a week. Here it is in late October. Nothing. While the carpet was fine, the bookkeeping in this place is beyond incompetent. I've been marginalized, ignored, and put off over and over again. I'm relatively certain I'll never see this money again, so I'm just warning as many people away as I can. read more

After making final payments they fell to show up as promised. Ended up coming a week later. Then they did not provide enough material to the subcontracted. The sales staff was almost not worth the paper they wrote the order on. Oh wait did they even do that they were so bad when it came to getting the Eirk done. Not to be misunderstood but the installer was great it was just the sales staff. Stay away. read more

We have purchased carpet and flooring from Peeks several times in the past 30 years, and always had great service. This time was the opposite. We went to the store inside of Stacy's Furniture in Grapevine. To make a long story short, when they delivered the flooring to our home, they drive their forklift right over the yard, which was wet. They left two 12-inch wide ditches in the yard, about 10 feet long. My husband contacted Peeks, and they weren't sympathetic. They said that THEY didn't deliver the product, a delivery service did. And although they promised to follow up and remedy the problem, they never did. We even asked to have the owner call us, and we never got a call. Poor form, Peeks. I won't be recommending you to anyone. Shoppers, I recommend that you do business with a carpet store that understands customer service. read more

Marlon was so awesome. He was extremely patient & knowledgeable. Made great recommendations & came out himself to measure. And pricing was fantastic!!! He got us over $5k lower than NFM's quote and about $2k less than the orange store with better quality wood! High, high marks! Update: Marlon is still awesome, but after installation is awful. They installed discolored carpet and it's been 1 month and I haven't seen a Shaw representative nor have I been offered any solutions. The game room carpet was installed over an outlet. They came to fix it, but when asked where was the outlet cover he argued me down that it wasn't there which is was. Icing on cake, he actually broke the outlet so now we will see how long that takes. read more

What a great store inside Staceys Furniture. Wonderful selection and nice showroom. Very nice and friendly and knowledgeable staff. I have been working with Patrick Reynolds. He is a very nice and pleasant salesperson with a good eye to detail. I highly recommend this store for all your flooring needs and I highly recommend Patrick Reynolds as a sales person as well. read more

Used these guys for carpet this past week, called in for a measurement they were at my house with in an hour and had an estimate to me in two hours. I'm having company in for the Holidays and needed it fast. The guy came to my house with samples he said were in stock special. This was nice, the other two companies had to order my carpet, these guys had it in stock and installed in within two day! Thanks again for quick turnaround and great service! read more