Store Review: FROYO! Somehow the tart of the probiotic filled froyo is something that can't be replicated even if you pay .56 cents per oz. I recently signed up for club mango and had 5 dollar credit to try and I was not let down. It might even be better than forever yogurt. There is a rotating line of flavors but the best was the original and peach flavor that added the right tart. Toppings include mochi, pineapple, strawberries, and mango which is a unique blend of texture. All this in the 16 oz cup topped off for only 6 dollar ish. I believe the froyo must be lighter than the other competitors. Pros- multiple selection of flavors, friendly staff, low calories Cons- expensive dessert Hidden deals- Sign up for club mango, 5 dollar credit when you sign up and 5 dollars for your birthday. Earn credits for more free FROYO read more

Red Mango - Froyo! - Ice Cream & Frozen Yogurt Near Me - Chicago, Illinois

this was the most despicable froyo place i have ever graced my presence at. the quality of the froyo was absolutely dreadful. it came out in chunks and melted immediately. not to mention, the froyo appeared to be a water based mixture, making the quality rather vile. additionally, the employees were rather hostile towards me and my fellow acquaintances. never again! don't waste your time, integrity, or money! read more

Red Mango - rather foul! - Ice Cream & Frozen Yogurt Near Me - Chicago, Illinois

Not firm enough so it turned to liquid right away and I personally can't stand a frozen melted treat. This self-service thing is not for me either and should reduce the cost if you're asking your customers to do the work. The only reason they installed those DIY machines is because people will naturally over fill their cup since we aren't familiar with standard serving sizes and thus spend more money than if an employee calibrated the quantity for them. I miss TCBY from my childhood. read more

Where can you find refuge when your blistered feet are tired of shopping and your bank account has been depleted? Look no further and make your way to the 7th floor and enter the oasis that is Red Mango! After a long day of retail therapy, nothing hits the spot like some froyo. Red Mango shares the the space with Auntie Anne's so you can not only grab a refreshing cup of frozen yogurt, but also load up on some carbs (the pepperoni pretzel is bomb...jus sayin). OK - back to the froyo, RM offers a wide selection of froyo flavors from coconut tart to mango to white peach to my favorite - red velvet. That along with your choice of toppings, nothing can bring you down! So here's how it works - the concept is self-serve so you grab a cup and fill up to your heart's desire of froyo then top it off with their selection of toppings including mochi, fresh fruit, cereal, nuts and sauces. When you're finished, head to the register and you pay by the number of ounces that you're froyo weighs. Simple and quick! Additionally, there's seating along the wall if you choose to chill or you could walk around the mall if you're on the go. Defs recommend coming to this hidden gem when you're having shopping woes or anytime for that matter! read more

Red Mango - Ice Cream & Frozen Yogurt Near Me - Chicago, Illinois

Super good frozen yogurt! It is the pour yourself self serve style! Good flavors really fresh toppings...fruits...chocolates...etc. We filled 1 cup up with tons of stuff and split it (super stuffing) and it was $6. Just share it and its worth it! Id go back! read more

Red Mango - Basically everything in one. Lol. - Ice Cream & Frozen Yogurt Near Me - Chicago, Illinois

I LOVE RED MANGO. BUT WHY IS THIS PLACE NOT AS GOOD? well, i've decided to ask around, and according to the manager at the lincoln park location, he believes that the melty texture of the froyo here is due to the fact that auntie annes that is connected. therefore, it is alot warmer and causes the froyo to melt, which kinda makes sense i suppose. But, Red mango's froyo is normally super good! gahh! just disappointed. Guess i'll be going to the lincoln park location moreee. read more

My friends and I came here with big expectation, but I have to say: it just okay... We tried chocolate flavor, it's a little bit sour.. We don't know why... And the non-patient service let us down again... Anyway, I don't recommend here... read more

Red Mango - Milk chocolate & original one - Ice Cream & Frozen Yogurt Near Me - Chicago, Illinois

I'm glad that I ventured to the upper precincts of Water Tower Place. I usually stop about floor 3-4, for Lucy/SA Elite/Banana Republic. After a particularly intensive experience at the T. Mobile Store to suss out the latest gadgetry to which my plan entitles me, I knew I needed something to take the edge off. I peeked into this location of Red Mango, which happens to be squirreled away next to an Auntie Annies, and was happy to note that the machines are self-serve. When it comes to fro yo, I prefer to customize my own selections and determine how much/little I want versus having someone behind a counter dictate my preferences. I found the price/ounce on the steeper side, though I did enjoy my combination of original tart and Pina Colada. For a once in a while treat, and a worthy reward for braving the throngs at Water Tower, one could do worse than Red Mango. read more

I'm not sure how new of a development this is, but there is a SELF-SERVE Red Mango in Water Tower...INSIDE of the mall's Auntie Anne's Pretzels. Literally the same shop. We discovered this about a week ago and I thought I'd died and went to salty/sweet heaven! Now that BerriChill is no more, Red Mango is my new fav tart yogurt chain in the city. It's a big chain that I tried for the first time years ago in SoCal. But this is the first I've seen that is self-serve! Like a mini version of Yogurtland! Lots more flavors than in the normal Red Mango shops, and of course since it's self-serve you commitment-phobes can mix and match little bits of each flavor. The toppings are self-serve as well and there are TONS. My fav toppings are mochi, fruity pebbles, and these fabulous flavored boba balls they have (mango and strawberry). They're like regular boba, except when you chew them the fruity liquidy gel pops into your mouth. Just trust me... Needless to say we splurged and got Red Mango aaaand shared Auntie Anne's original pretzel sticks. Perfect saltysweetsaltysweet combo! read more

I feel a little ridiculous paying so much for a smoothie ($5.95 for a small without tax), but it was really good! I got the Tropical Mango. Super sweet, but that's how I like it. Now I'm starting to wonder about the sugar content...hmmmmm. :) read more

I'm glad Red Mango is located on the top floor of Water Tower Place as the first time I visited Water Tower, I took the escalators up and circled each floor before taking the escalator up to the next floor. By the time I reached the top, I was parched and needed something to drink and a snack. A Red Mango smoothie was the perfect thing to quench my thirst and fill me up just enough before my dinner later in the evening. Service was quick and friendly too. read more

Stopped in here on the way out of Chicago and my wife got a smoothie and she really enjoyed it! there was no one else in the place. The service was quick and efficient read more

I went twice during my weekend stay in Chicago. They had white peach flavored froyo. WHITE PEACH. Never have I ever had such a delicious tasting froyo dessert, and believe you me, I've had my fair share of froyo on the East coast. The consistency is a little chunky, but I didn't mind. The strawberry and vanilla were good too! Yes, it cost me more than a comparable-sized froyo cup elsewhere, but for me, it was worth the walk(s) in single-digit temps! read more

Red Mango - Best. Flavor. Ever. - Ice Cream & Frozen Yogurt Near Me - Chicago, Illinois

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This is the first time I've been to a Red Mango that is self-serve. That in itself is a plus. I'm not a fan about weird flavors. I love their raspberry frozen yogurt. Since it is self-serve you pay by weight. I like to get fruit toppings on mine. Friends of mine love to put fruit and even fruity pebbles on their frozen yogurt. The place is on 7th floor of Water Tower. It shares a space with Auntie Anne's. read more

The froyo was good, but the service...not quite as much. Found the cashier lady slightly rude, much like many of the other workers in the Water Tower building. The rare moment I found a nice person, I was pretty shocked I suppose it's convenient for those who want to have self serve frozen yogurt with other food from Auntie Anne's Could use a wider variety of flavours, perhaps I'm too used to Menchies in Canada read more

Red Mango at Water Tower Mall is horrible! I got charged $15.00 for a frozen yogurt with no toppings! WITH NO TOPPINGS!!!!!! I think the price is ridiculous cause it's not worth $15.00 because it's just watery substance with sugar and no flavor whatsoever. I won't be coming back ever again!!!! I've had Red Mango at Wood field Mall and I didn't pay 15.00 for it specially when I got the same flavor and no toppings. Either they overcharged me because the scales are not well calibrated, the girl had her finger on the scale or they are more expensive at water tower mall. I am super upset I paid that much for something that wasn't even that great. I should have gone elsewhere!!! Don't ever buy from this place!!!! read more

I've read positive reviews of this Red Mango but today's experience definitely resonated more with the reviews of inconsistency. I step in, all the self serve machines are a complete mess...mounds of frozen yogurt and at least two machines are empty. I tried out 3 of the remaining and the yogurt is too soft with a watery mix to begin the fill. I'm in the mood for it anyway and my samples taste good so I keep going. I put some toppings on after filling my cup halfway, looking forward to what I'm thinking will be a delicious experience. I go to checkout and there is one cashier helping someone. I see two other workers doing some mixing of something for the Aunt Annie's portion of this location so I wait. Someone comes out from the back and I ask if I can pay. She tells me to put my bowl on the scale and wait. So I do that, understanding that they're busy. I wait, and wait, and wait....so after about 5-6 minutes, I'm thinking that my yogurt is melting and why the delay. I see other employees that could stop what they're doing to help but they're not. I decide to wait even longer. Then something happens that just takes the cake: another NEW customer walks on in and the cashier ask if she can help them. What?! Okay, this is ridiculous. I walked to her and asked if she could check me out, I've been waiting. She asks me to put my cup on the scale and then proceeds to continue with the NEW customer. After thinking about the situation for about 10 seconds, I'm pretty much done with them. I left. So, unfortunately I cannot review my full serving of the yogurt but can only say that the sample was good. The workers? They need a refresher course on customer service. Whoever owns this location needs to take a second look at the quality of customer service and the ability of the employees to provide a good experience because today they completely lost a customer and seemed to be oblivious to it. The two stars were for the sample I had. read more

Ehhhhhhh. The people were nice and gave us lots of sample cups, but everything tasted watered down or artificial or both. I prefer Forever Yogurt. read more

Bizarrely expensive. $8 for a half-filled cup. The yogurt mix was also too watery/not firm enough. I think this self-serve set-up ends up being a rip-off. read more

They have a lot of flavors and toppings. Mango was too sweet and very liquidy. I guess their yogurt machines weren't working properly when I went there. I have been to better yogurt cafés before. This is okay but not the best one out there. You have to pay by the weight which is good. read more

It's OK,,, but not as good as the other red mango s.

I don't know why I keep going here, as I always leave slightly disappointed. I don't find the flavor selection to be all that great, and half the time it seems that they don't have the yogurt dispensers' temperature low enough as often times it comes out drippy and half melted. Perhaps the other locations in the city are better, but I definitely prefer Forever Yogurt down the street or Forty Carrots inside Bloomingdale's over this location. read more

I thought nothing could stand in the way of me and frozen yogurt... When I was in red mango in water tower place, I first was somewhat disappointed in the options for toppings but THEN all of the toppings became unappealing as I stood in the store watching a girl, id say 8 years old, picking at buffet of toppings with her fingers multiple times. Her mom or sister or whomever was standing right there with her!! I was so grossed out, I left. read more

This is my worst experience and incredible charge for frozen yogurt. Won't be here anymore.