This review is strictly on their staff in the front of the house and has nothing to do with their food or cooks. There are too many places in Pullman that are not very welcoming when a customer enters the restaurant and or store. Red bento is one of the. It's super frustrating when a staff member that's suppose to be the hostess and welcome people, just stands there and looks at you and looks at you and says nothing. It happens way too often. Just say hi, just acknowledge the customer that has just walked in if you're too busy to help that person right away. Just standing there and looking at the person is highly unprofessional and actually makes you look extremely bad. read more

Red Bento is the best place ever!!! Whenever I don't know what to eat I can always come here and get the best food

I'm in town visiting and looking for hot food to find this place very disappointing. I'm Chinese and couldn't believe what kind of food this place is serving. If I can give this place a zero I would. read more

Place service is horrible ordered sashimi regular combo replace everything with salmon and got rejected , This is the first place that I ever went to that told me they can't do. And also wait time is extremely long and server really don't know their stuff , every time I have a question they always went back and ask made me wait like 20 mins. If I'm not stuck in Pullman definitely won't coming in here again. read more

Really good and reasonable place to eat, especially if you're a local college student! Not too far from WSU. Pad Thai is good, Thai iced tea is the best that I've had in Pullman so far. Definitely coming back for their lunch specials! read more

Red Bento - Pullman - Chicken Pad Thai (large portions around $9 dinner time) - Japanese Near Me - Pullman, Washington

I have always had good food and great service when I have eaten there and ordered takeout. My biggest gripe is how spendy it is.

Every single time I've gone the service has been horrible. You have to ask multiple times for items, sometimes even having to get up yourselves for the items. They continually mess up your orders. Overall, customers satisfaction is at an all time low and the only thing that keeps this from being a 1 star review is their food isn't bad when you do finally get it. Edit: ordered take out bento box and they forgot the California rolls. Honestly not very surprised and didn't want to go back read more

Red Ben-NO. Just don't do it. I had Basil Fried Rice and it was super bland. Go somewhere else if you want Asian food read more

First time eating sushi. Best place to try sushi for the first time. The server was amazing and very helpful in helping us choose which platter we should try. I had the drunken noodles with veggies. I could've eaten the whole plate. It was very tasty and ample amount of food. read more

Red Bento - Pullman - Japanese Near Me - Pullman, Washington

The Red Bento in Pullman very good and affordable! My fiancé and me went there this past weekend. He got sushi and I got sweet and sour chicken and a drink and we paid less than $30! The sushi was well priced and tasted good and was pretty big. My sweet and sour chicken was excellent and had a big portion with a salad and steamed rice. The restaurant is clean and not too outdated with at least 5 big TVs with sports on them. Their menu was huge but they did have a pretty small drinks list. I definitely plan on going back! This one is definitely comparable to the one in Moscow. read more

Awful! Been here two hours, still don't have my food. People are being served out of order. No apologies, no discount, very disappointed. I've been to other Red Bentos and been happy, but I will never come back here! read more

Went here for our twins 20th birthday dinner. It was recommended by their friends. WSU students. The wait staff was slow. Took forever to give our order and an even longer unbearable wait to receive our food. The almond chicken was subpar. It had more miniature corn in it than chicken. The pad Thai was average. The orange chicken was good however. The rest of our student party had sushi which they apparently enjoyed. Overall a disappointing experience. read more

How you about to be near WSU and not be called the CRIMSON BENTO...? ANYWAYS, this mixed Japanese, Korean, Thai, restaurant serves quite the selection of asian food: - Big menu, different choices for different asian cravings from Japanese to Thai Food - Pricing is adequate, you get quite a bit for what you pay for but the entrees aren't the best tasting "asian" items - Ordered the Pad Thai, Thai Pho, and two chicken teriyaki/california roll bento boxes - Pad Thai was very sweet even for 5 stars of spiciness (might be a tastebud thing) - Thai pho was pretty good, broth is much different from Vietnamese pho. I upgraded to a large for $1 more and it was BIG SIZE DIFFERENCE - The bento box is probably your best option if you want a melodic dance in your mouth. You got everything from sushi, edamame, and a rice dish! - The california rolls are very tiny, sushi rice was bland, crab/avocado portion was awkward... Some had more avocado than crab and vice versa Overall, if you have a big appetite for some Asian food around the Pullman area... THIS IS YOUR SPOT! Yours truly, Seb Eats. read more

Great food! Good service. We ate here twice over Christmas break, and loved it! We will visit again when in town. read more

I simply adore any type of asian food, and sushi is top-tier. I ordered the #1 Sushi Roll Combo at Red Bento, and the chef, Rayvin, (who is superb) brought me out the most exquisite, gorgeous, display of sushi that I have seen, and probably ever will see. A wooden slatted tray, raised above the table, with perfectly arranged rows of sushi. Drizzled eel sauce along the sides, with another delicious sauce in dots along it to form a pattern. A quite generous portion of pickled ginger (yum!) and a ball of wasabi. The shoyu was served in an adorable ceramic dish, and wow! The sushi was delectable! I almost finished all 22 pieces, even though I usually don't eat that much. Thank you to our sweet server, Teresa, who was so engaging, and who really impressed me with her ability to perfectly remember all of our orders, without even writing them down! I will DEFINITELY be coming back sometime! Thank you so so so much! read more

Great food but Amy was incredibly rude on the phone then hung up after we placed our order. We then had to wait 15 min past the quoted time when we picked up our food. They were busy but Amy's attitude made the experience "eh." I'll be back because it's pretty much the only place in pullman with better priced sushi & teriyaki for pick-up. read more

I was charged for a $96 online order which was not made. Manager Amy also refused to refund my order.

I used to really like Red Bento! They had decent sushi, but over priced. Recently I went there and ordered a spicy California roll. They served me just a plain California roll, so I let my waitress know that I ordered it spicy. She takes it, and brings it to the sushi chef. But what does he do? He just squirts sriracha on it and sends it back three seconds later. (Mind you - I had sriracha on my table. If I wanted that, I would've done it myself!) Total bullshit! At the end of the meal, I get the bill, and they CHARGED ME to squirt sriracha on my sushi, something I could have just done myself. Not coming back until they get better chefs. read more

Apparently this is one of my sons favorite places in Pullman. I was a little leery of the Chinese, Thai, Japanese dishes all on one menu. Can a place really pull it all off? Well I'm not sure I can answer that based on my one experience. However, I was pleasantly surprised. We arrived pretty early and weren't really hungry so we ordered some rolls to enjoy at the restaurant and ordered a few entrees to go. Rolls were great as were the entrees - general Tso's and a ginger veggie w/tofu dish. Lots of veggies and tons of flavor. Service was excellent. read more

Pretty decent food for a reasonable price. They have varying grades of spiciness (probably a good thing in Pullman) and I should have gotten some of the hotter grades to really work for me. But the staff was pleasant, the place was clean and quirky, and I really liked the huge sushi boat they delivered the sashimi on. read more

Red Bento - Pullman - Sashimi platter served on a boat. A bit over the top, but good quality fish "on board" for the journey. - Japanese Near Me - Pullman, Washington

So far every time I have gone here, I thought the food was great! The service was nice and I would always go for their lunch specials. The price is very reasonable and it may seem expensive but keep in mind you are paying for sushi! To be set at a college town I think they did a great job. Students were in mind which is why they have a lunch special menu that runs all week! I haven't had any problems with this place and I would recommend it to all my friends. Whenever I take out my order I am still asked if I want miso soup while I wait...How can I complain. Looking at all the negative comments, I am surprised I haven't run into the issues everyone else has...yet read more

Excellent food quality and extremely fast prep. Really great takeout or to stay food. Portions are quite large depending on the dish, meaning you'll either finish completely sated or with delicious food to take home. read more

I've eaten at the Pullman location twice the over the past 2 months and it's been great-yesterday's lunch was probably one of the best meals I've eaten in Pullman! Ordered the cashew nut vegetable dish with tofu that comes with white rice(can't remember the exact name of the item on the menu but I know it said cashew nut-and it was spicy). The sauce was amazing. I'm sure ordering the meal with meat would be equally good if you don't like tofu. read more

My family pre ordered on line for a dinner over $90.00 and when we came to pick it up they simply said they did not have that order. We showed them our order history as well. Manager Amy was very rude and refused to give us food or a refund. read more

My family pre payed and ordered over 90$ of food at this restaurant but when we came to pick it up they told us that it there was no order. The manager was very rude and refused to refund us. read more

I have been here a few Times. I would give the food a 4/5 rating the restaurant has typically been dirty starting from the outside working its way in. I heard that they are moving to the mall at a new location, hopefully this will be a new start and a good clean restaurant, and they keep it this way. read more

I recently moved from Moscow ID, to Denver after living in Moscow for 4 and a half years. One of the best things about living in downtown Moscow was the fact that I lived less than a block away from Red Bento. The service is always good and the food is truly excellent. Having just moved to Denver I am extremely dissapointed in the sushi and teriyaki when I attempt to find options that could compete with Red Bento. I have also tried the Red Bento in Pullman and the food was great there too, I personally didnt have an issue with the service but I hear recently that its gotten slow, probably has to do with new employees as is the norm for college towns, people need to chill out as the service will get better and the food is and has always been, excellent. I would suggest the Midnight Train Roll and the 007 roll to those who are curious about what is phenomenal there, also the Beef Teriyaki is the best I have had. Tokyo Seoul is a good secondary option but also doesn't come close to the excellent food that you can get at Red Bento.. I will sorely miss that restaurant! read more

Loved this place! The location was easy to find, I almost have no idea where I'm going in this town but I'll get the hang of it soon enough. The waitress was very nice and attentive and the food was absolutely delicious. The restroom was clean and smelt nice. read more

Red Bento - Pullman - This is the Thai iced tea and it was delicious! - Japanese Near Me - Pullman, Washington

So far, I have had no bad experiences with Red Bento. My favorite item on the menu is the spicy pork bulgogi. It's pretty mild, but very tasty. read more

Just visiting for a baseball tourney, and was craving some sashimi and Korean food. We were not expecting much since Asian restaurants in small towns like Pullman are meh; however, the sashimi (Samurai - 15 pcs of sashimi w/ 3 pcs of 5 different fish) was actually not bad and the Bibimbap was actually better than some Korean restaurants in the Seattle area where we're from. Next time I will try another Korean dish just to see if the Korean food is authentic / good like their bibimbap. Fairly priced and service was great - friendly and checked up on us regularly during our meal. read more

My wife and I (along with our two picky kids) have gone in there twice and it has been great. Great service...great food...great prices. We ordered the chicken+cali roll bento...chicken+beef combo & shrimp tempura roll and it was a lot of food! My wife enjoyed her sushi and my boys wouldn't stop eating their food. We had great service...waited about 20 min for our food...can't say enough good things about this place. Yummy...lots of food...reasonable prices! P.S. GREAT LUNCH SPECIAL for the bento read more

This place is always spot on. The food, the service, the staff and how they go the extra mile to make sure you are ok. Alexis was simply amazing! I had a real crappy phase in my life at that moment and he made sure I was ok. This place deserves more recognition. read more

This place has never failed to provide the best possible asian fusion on the palouse! I love this place so much, shout out Isaiah for the bomb service read more

I am vegan. I called to make a pick-up order. I told them I was vegan and that I did not want any animal products in my food. I went through the painstaking ordering process to get rid of eel sauce, yami sauce (mayo), and of course the fish in the sushi. When I went to pick up my order, I was reassured by two employees that my order was made with these modifications. I trusted them. Big mistake. My girlfriend (also vegan) bit right into the sushi and actually ate one. So, she ate fish. She was upset. So was I. That's more than leaving on the pickles on when I ask for no pickles. Beyond this, I was later informed by a manager after complaining that the tempera is also not vegan. Something I had been consistently assured was and have ordered in the past. It has egg in it. What's more, the pad thai I ordered alongside the sushi was bland. I have had good pad thai. This was inedible, which was a good thing since the only way the manager would give me my money back was if I brought back all the food. So rude. I had to call them twice to get them to refund me and I did not even receive a sincere apology. By the way, don't serve brown limes. If your employees don't know what's in the food, you need to have a readily offered ingredient list so that I can scour over it. This would make ordering easier for everyone. Do you think I like being such a pain in the ass? It's not my fault no one caters to vegans. Anyhow, I'm never going to eat there again. (Service is usually fine. Rarely stellar.) read more

The food can be good, but it's the servers that are the biggest issue, and that can ruin your experience. It's always a hit or miss with this place. Some times you'll get that one server who is on top of everything, other times you'll find yourself being ignored, having to grab your own menu and find a seat. Good quality sake and a Thai selection, but presentation is VERY lacking. My mother is a travel agent, and I've had the privilege of eating at many different restaurants when traveling with her, especially those serving Asian cuisine, and this one was hyped up by all the locals and other businesses around. This last visit was the worst and enough to make me not miss this location when I'm gone. I was ignored, had to grab my own menu, find my own seat (despite the large sign saying wait to be seated). I was asking about the quality selection of sake, but the woman knew nothing about any of them. She gave me taste test of them without carding me (thankfully I'm over 21 for their sake), and when I asked for a traditional Japanese sake set to serve the sake in, she brought me out a glass instead (sake is meant to be taken in shots). This ruined the atmosphere for me, as that is part of the immersion experience. I got a very blahzey attitude from her, and she seemed impatient to take my order (2pm on a Wednesday is not busy at all). I wanted to spend money on a good meal and purchase a bottle of good sake, yet this woman had no clue or simply did not care. The food was good and the presentation lovely (the chefs always do a great job). I love the bento boxes and bibimbap, this time settling for an expensive bento. The server was in a hurry to drop off the food and leave though. The food is not cheap respectively; a bento box can reach up to $20-$25 depending on what you want, and the cheapest meal is $10 respectively. The dumplings were way too crunchy for my taste (if you have sensitive teeth request boiled dumplings and be specific). The tempura however was on point - delicious, crunchy, and soft in the middle. The rice was just right, too, not being too soft or sticky yet not undercooked. The miso tends to be too salty with too much miso, and no spoons are provided so you must drink from the bowl. The spicy beef was my favorite - just the right amount of spice and full of flavor, but not tough. The sushi was very disappointing. I ordered the spicy salmon and the kamikaze and was surprised by the quality of it. The fish tasted warm in the spicy salmon and there was not enough of the spicy sauce. It was essentially a California roll with some salmon and a drop of sauce. I ended up sending it back as it was too much to stomach and I worried I might get sick from it (salmon had a weird taste in top The kamikaze was bland and tasted over fried, with the rice tasting way overcooked. The sake was probably the best part as it is a good quality brand, and the coconut sake goes down smooth. There are great places to eat at in Pullman, WA, but this place is not one of them. read more

Great place large menu awesome sushi friendly staff I highly recommend this place for your next meal

Very understaffed. Took 20 minutes just to get water. Food was mediocre. Sushi was expensive and the size of a thumbtack. Some staff members were clueless. Not going back anytime soon. read more

I like their sushi and their beef teriyaki. The atmosphere sucks though. It's not like many sushi places I've been to. The decor is more like an American diner and really bright. You'll most likely find a ton of students there chilling while you wait for a seat. If they decorated some more and made the place more warm and inviting it would be 4 or 5 stars read more

Ordered a bento and a pho and waited for 45 min. 45min!!! And the restaurant is not even busy come on... If you are in a hurry stay away from this place. read more

Awful!!!! Will never be back. The only think hot was the tea. We informed them the chicken was cold and they told us there was no way. Then went to reheat it and brought it back in less than 10 minutes. It was still cold and they proceeded to argue with us. Worst customer service ever!!! read more