Tom was great very knowledgeable honest and transparent. You can tell he loves bikes and knows what…read morehe is doing. Highly recommend!!

Tom came to our house to pick up bikes and was pleasant and friendly. Explained what would be done…read moreclearly. Next day came back and everything all fixed up at a reasonable price. Pleasantly surprised about turn around time. Would definitely use again. He was able to provide service for our E bikes which has been difficult to find. Good value for price.

As a first-time visitor from out of town, this spot earned a place on my list of coffee shops that…read moreI'd actually love to visit again! The vibe was busy but comfortable at the same time. The busy-ness was a testament to its popularity, yet it was comfy and relaxed because there was a variety of seating areas where one could enjoy their beverage and/or food. Many were reading, listening to personal headphones, chatting with friends. The atmosphere was lively. I loved that the menu had a variety of items on it... Definitely something for everyone. This is one of the few shops that have a delicious cardomom syrup. I actually ended up ordering a second beverage because the first one was so delicious!

Gravel and Grind was a super popular place to be this Sunday morning. The atmosphere was clean &…read morecute with a bicycle aesthetic going on. Lots of indoor, outside street view, and outside back patio seating. When I arrived, the line was actually out the door, but I only waited about 10 minutes to place my order and an additional 10 minutes to receive my coffee and food. The coffee itself was actually amazing. I loved the uniqueness of it all and wish I could have tried everything before returning to VA!

Friendly and knowledgeable. They quoted me an estimate over the phone but it turned out to be…read morecheaper when i got there. Didn't try to upsell me or anything. Felt like a neighborhood shop! Will definitely come back! I came in for tire/tube replacement for my son's bike. They were quick and efficient and didn't mind a precocious 10 year old touching everything

So the way of the competitive bike shops are gone and as they do exist, it seems in my area at…read moreleast "Bike Doctor" is about it. I reside in the BelAir area of MD and oh, there's a Dicks Sporting Goods too...((nope)). My Bike Doctor didn't have the bike I was interested in although the FREDERICK store had one and I was encouraged to drive out there. As expected, the store is big and full of top notch bikes. The bike J purchased wasn't on sale and I paid full margin. I was taken back after dropping over $1000 on a bike that they couldn't kick in a $19 bottle cage for free. I'm not sure my location would have but this was the norm in past decades when the market was competitive. Thanks internet and thanks Bike Doctor.

OUTSTANDING! In every way! Back in 2014 their fine mechanic…read moredid and amazing job of restoring my vintage 1982 Cannondale I was so impressed I knew where to come 4 years later when my new wife wanted a bike After we shop around first (What a nightmare and waste of time that turned out to be) We walked into Wheel Base and were greeted by a great guy who first and foremost listened to what WE wanted! They did not try to "push or sell" us something we did not want or met our needs It was such a great experience from getting a great bike to the service when we came back to pick it up a few days later Such a warm, welcoming professional top notch group of real cyclist We simply cannot say enough for such a great experience Folks Please don't waste your time with those chain store so called bike shops Come to where real passionate riders run the shop A LOCAL shop and a LOCAL buisness Great Job to ALL at Wheel Base

Service fee is too expensive, most bike shops charge $10-$20 for minor repairs, this one does $30…read morefor service which is 3x the price of the $10 part I got. As quoted by someone who works there service is $1.50 a minute which didn't add up. Plus they don't even service your bike, they won't make sure your tires have air or make sure that your bike runs properly before letting it leave the shop. Not worth it, goto a different bike shop.

I was vacationing in the area and found this bicyclers gem that rented e-bikes. Then I rode a…read morelittle 22 mile tour on the old C&O bypass canal route and with the perfect weather I was in heaven, touring along the Potomac river on a pretty sweet Aventon e-bike. This ride is a RAILS to TRAILS CONSERVANCY epic ride, so worth it! I brought my own helmet and I will always recommend that you do this too! They do have loaners and maybe a dew rag will be enough separation for you! It's a very easy trip to the trail and the shop is close by with parking in the back- go around to the alley! It's much better!

Rented e-bikes and had a wonderful day! Staff was friendly and knowledgeable and the rental…read moreequipment was well-maintained. If you want e-bikes, call ahead to reserve as they don't have many!

I had a great experience here buying bikes for my kids. I accidentally broke the brake lines a…read morecouple months later on one of the bikes while untangling it. I took it back to the store and they fixed it on the spot with no charge since it was less than a year since I bought it.

Had a chain break and they fixed it for free. Even adjusted the handlebars. Super friendly and…read morehelpful. Will definitely be back.

Fantastic from start to finish! Bike Werk's technician was SO responsive, knowledgeable, and…read moreexcited (yes, excited!) to help. His direct and honest approach - no upselling here - was a refreshing difference from the 4 bike shops I'd called or stopped by. My racing bike and my hybrid bike are like brand new!

Super responsive, patient, and most importantly knowledgeable!…read more Also super affordable and accessible.

We visit Sun & Ski Sports often during the winter months. We do seasonal rental for our youngest,…read moretuning of snowboards and skis, and winter gears. They have exceptional customer - we never feel pressure to buy anything.

I came here to get my son fitted for a snowboard and boots. It was a super busy day because it was…read moreright before a weekend with a snowstorm, but everyone was super nice, professional and helpful. The rates for renting equipment for skiing or snowboarding are reasonable and definitely more economic than renting at the slopes. It was easy to create a profile get questions answered and browse the shop. I'm super lucky that I live nearby, but I overheard that folks drove 45 minutes to an hour to get here because of how great the staff and selection are.

Fast and good service. Dropped off and picked up for an electric scooter tube replacement which not…read moremany places in the area do. Would definitely come again.

Called& was told to bring bike in they would be at lunch till 2:30, then can look at it. Arrived…read morehere at 2:30 & door was locked. Waited 45 MINUTES!! Left after all that time wasted waiting for nothing! No consideration for wasting someone's time, will go somewhere else that is actually open during their business hours!!