My husband and I went to MSI in Farmers Branch to pick out our granite slab for our countertops…read more The showroom was beautiful. Natalia was very helpful, knowledgeable. We found the exact slab we wanted. Lorie B Fort Worth

This is a beautiful showroom. It's light and airy and you can really see the samples and they have…read morea wonderful selection. You can take samples with you and Annabel was very helpful in carrying them out to my car and getting the samples in a timely manner I highly recommend!

My worthless contractor said he didn't know (a) what kind of wood doesn't have knots or (b) where…read moreto get such wood for a tongue-and-groove ceiling installation. Seeing as he wasn't willing to do his damn job, I (a) googled a bunch of lumber yards in the area, (b) put them all in a spreadsheet, and (c) called them one by one to ask what they would recommend and what the pricing on that would be. I didn't expect Craddock, with its relatively high-property-value location in the heart of the Medical District, to have the cheapest prices, but they did. Craddock's price was in some cases HALF of what other lumber yards quoted me (I wonder if those other places were upcharging because they realized they had the homeowner on the line and thought I was incapable of comparison shopping). Craddock also had wonderful customer service, and delivery only cost $50. Tell your contractor.

What wonderful customer service! I ordered boards that were not in stock. They got them in for me…read moreASAP and even delivered for a nominal fee of $50. How great is that! Thank you.

In today's environment more unhappy customers tend to take the time to leave negative reviews then…read morethey do when happy. As for me, when dealing with the associates at Seconds & Surplus every interaction was professional and pleasant. My husband and I recently completed the build of our new home and purchased several items from Seconds & Surplus. We purchased two double iron doors, tile for our guest home, and the handles for both doors etc. After installation I had a few concerns and reached out, an associate answered the phone and said the manager was on break, but they would forward those concerns to him so that he could call me back. Honestly, I was going to hold my breath as it usually would take several days to get a call back when calling a business about a concern however when calling Seconds and Surplus the manager, Cordell called me within a few hours. He took the time to listen to my concerns and showed a genuine interest in what I had to say. He asked that he reach out later in the week as he needed to find out what he could do for me. He promptly reached out a few days later with a resolution to my issues. Shortly after speaking to him Mr. Williams, the Regional Vice President reached out via email. He was very professional and even took the time to send me some links on one of the rare concerns I had. I was very shocked and pleased that someone in his position took the time to not only apologize for those few minor concerns but take a moment out of his day to make sure they were all taken care of. Thank you both for making my experience with my purchases and concerns pleasant interactions. Sincerely, Dinah Black "Happy Customer"

When we did our home remodel one of our contractors suggested Seconds and Surplus for some of our…read moreproducts, which we regret getting because everything we bought, which was a farmhouse kitchen sink, a faucet with a pull down sprayer and a Craftsman front door ended up not worth it. Don't get me wrong, everything looks good, but the quality and craftsmanship of each product is low grade. We had to replace the faucet because the sprayer stopped working. We got a Kohler instead and couldn't be happier. Our farmhouse sink just doesn't drain properly. There isn't enough slope from the 4 corners of the sink to drain downwards towards the drain. You have to use your hand to move any food towards the drain. The Craftsman door though looks beautiful is poor insulated which cheap weather strips, not a tight seal. Here's the bottom line, if you want save a few bucks I guess, and don't care about quality, just looks, then this place is for you and for house flippers who put the cheap stuff in their homes when they rent them or sell them.

They did an amazing job for me! Can't wait for them to do my bathrooms. They were quick and had…read morelots of selections to choose from.

Best selection, best quality, best customer service of any tile company in Dallas…read more I have been buying commercial tile since 1998 and always come back to Daltile. They just can't be beat.

Valerie is the most helpful individual you will ever find when it comes to tile design! She sat…read morewith me- for FREE- for an hour and help me with tile, grout and other flooring choices. Her professionalism combined with creativity was a huge blessing. She's a gem! If you are designing a house or need flooring, this is the only place you need to stop! An amazing experience in a world where customer service is lacking. A breath of fresh air!!!!

Top notch service and prices on many of your home improvements needs Franco and his team Ho above…read moreand beyond to ensure their customers needs are met! I will never buy tile or flooring from any other retailer! BMS is my go to!

From the owner: At Bronco Materials & Supplies, we’re more than just a building materials supplier — we’re your…read moreproject partner from start to finish. We combine a fully stocked, remodeled showroom with expert product knowledge and hands-on customer service. Whether you’re a contractor looking for bulk orders or a homeowner tackling a renovation, our curated selection includes cabinetry, countertops, slabs, LVT, SPC, carpet, tile, and construction supplies — many of which you won’t find anywhere else in the area. With decades of combined industry experience, our team takes pride in fast, reliable service — from precise order fulfillment to expert material recommendations. If it matters to your project, it matters to us.

Ron is who you need to see when you come here!…read more He is beyond helpful, very knowledgeable and willing to just do whatever he needs to do to try to help you out! Go see Ron!

I'm a contractor and I can tell you that I will NEVER EVER SHOP here again and I will tell every…read morehomeowner to stay the hell away from these people THEY ARE COMPLETELY full of shit with their so called NO RETURNS OR REFUND POLICIES!!!! they are the only only ones that have this policy no bullshit This was a very bad experience no bs BUYERS BEWARE!!!

Excellent design center... opened in April of 2019. Ideal for homeowners to browse or architects…read moreand designers to bring customers. Walk-in roofers welcome if they have tile they need to match or just learn about what's on display. Huge meeting and conference space!

From the owner: For over 130 years clients have turned to Ludowici for uniquely beautiful architectural terra cotta…read moreproducts that stand the test of time. Our Design Center offers roofing, flooring, copper gutters, windows, brick + stone, and so much more!

Customer service and accountability is terrible. Over ordered countertops by 1 full slab,…read moreleathered texture only came on half our order and we had to pay extra to fix it and our feature wall slab was ordered with terrible striation with no communication accept one deceptive picture from the source before ordering. Extremely disappointed in our experience for our custom home. We would not recommend.

What a beautiful showroom. Their digital presentation room is beyond anything I've experienced with…read moreany stone vendor. The owners, as well as all the staff, are extremely professional, thorough and knowledgable about their product and the selection process. We've done business with them before and look forward to our continued working relationship.

Now did a great job. Highly recommended. Came over and project went smoothly and quickly.read more

Our install was not the best experience due to the distributor cancelling our order for some…read morereason. We picked out our flooring two months in advance, and Abraham said that the distributor must have assumed that it was canceled because the install was not until two months later. I did not hear from them in the weeks leading up to our install so I called a week in advance to see if we were still good to go and they assured that everything was still set for the date we picked. Anyways, my husband had taken the week off of work and they only had enough engineered hardwood flooring to do one room. They went ahead and did the carpet in the bedrooms by Friday of that week. They didnt start on the rest of the house until the following Monday. So we had to takeoff work again, Monday, Tuesday, and Wednesday. The workers showed up on time on Monday to rip up the flooring. They didn't show up until noon on Tuesday to install the new flooring so they were still working up until 8 o'clock that night and were still not finished by that evening so they had to come back out Wednesday morning to finish. Needless to say this drug on for almost 2 weeks with our house being turned upside down, not being able to get to our stuff or Cook in our kitchen. I requested that Abraham hire a cleaning service to clean our house because we both had to go back to work and didn't have time to put it back together until the following weekend. He agreed and he did send someone out the next day and they did an impeccable job cleaning the house and getting rid of the dust. I will say had the distributor not canceled our order, we probably would've had a better experience and it would've been done in a timely manner. I think that it's a reputable place and they're honest people. They could work on their communication skills a little better. Would I recommend them again yes because overall the work was good and they did try to make it right after the mistake happened.