This is a beautiful showroom. It's light and airy and you can really see the samples and they have…read morea wonderful selection. You can take samples with you and Annabel was very helpful in carrying them out to my car and getting the samples in a timely manner I highly recommend!

Zero Stars and Zero Integrity! I don't write reviews, but the public deserves to know that MSI…read moreshould NOT be trusted. They have lied, delayed our project, and cost us thousands of dollars. Don't believe what you see online, don't expect the samples to be an accurate representative of the actual product, and definitely don't believe them if they commit to doing something to make it right. Single worst manufacturer experience ever. Happy to share specific details if you care to contact me.

My worthless contractor said he didn't know (a) what kind of wood doesn't have knots or (b) where…read moreto get such wood for a tongue-and-groove ceiling installation. Seeing as he wasn't willing to do his damn job, I (a) googled a bunch of lumber yards in the area, (b) put them all in a spreadsheet, and (c) called them one by one to ask what they would recommend and what the pricing on that would be. I didn't expect Craddock, with its relatively high-property-value location in the heart of the Medical District, to have the cheapest prices, but they did. Craddock's price was in some cases HALF of what other lumber yards quoted me (I wonder if those other places were upcharging because they realized they had the homeowner on the line and thought I was incapable of comparison shopping). Craddock also had wonderful customer service, and delivery only cost $50. Tell your contractor.

What wonderful customer service! I ordered boards that were not in stock. They got them in for me…read moreASAP and even delivered for a nominal fee of $50. How great is that! Thank you.

When we did our home remodel one of our contractors suggested Seconds and Surplus for some of our…read moreproducts, which we regret getting because everything we bought, which was a farmhouse kitchen sink, a faucet with a pull down sprayer and a Craftsman front door ended up not worth it. Don't get me wrong, everything looks good, but the quality and craftsmanship of each product is low grade. We had to replace the faucet because the sprayer stopped working. We got a Kohler instead and couldn't be happier. Our farmhouse sink just doesn't drain properly. There isn't enough slope from the 4 corners of the sink to drain downwards towards the drain. You have to use your hand to move any food towards the drain. The Craftsman door though looks beautiful is poor insulated which cheap weather strips, not a tight seal. Here's the bottom line, if you want save a few bucks I guess, and don't care about quality, just looks, then this place is for you and for house flippers who put the cheap stuff in their homes when they rent them or sell them.

Our shopping experience was made so much easier today with the help of Jesus. He was friendly,…read morecourteous and extremely knowledgeable about the cabinets we wanted to buy. He also worked with us on the pricing and the delivery charges. Thank you!!

Valerie is the most helpful individual you will ever find when it comes to tile design! She sat…read morewith me- for FREE- for an hour and help me with tile, grout and other flooring choices. Her professionalism combined with creativity was a huge blessing. She's a gem! If you are designing a house or need flooring, this is the only place you need to stop! An amazing experience in a world where customer service is lacking. A breath of fresh air!!!!

I walked in 20 minutes before they were closing and had one question about a backsplash and…read moregranite to match. The girl that came and helped me was very short with me and made sure to let me know that they were closing very soon and shut off the music so that I would leave. I'm sure the owner of Daltile would love that. After visiting two other tile showrooms down the street and how wonderfully they treated me, I definitely won't be back because the other show rooms made me feel great and they were closing at 5 not 5:30pm

Top notch service and prices on many of your home improvements needs Franco and his team Ho above…read moreand beyond to ensure their customers needs are met! I will never buy tile or flooring from any other retailer! BMS is my go to!

From the owner: At Bronco Materials & Supplies, we’re more than just a building materials supplier — we’re your…read moreproject partner from start to finish. We combine a fully stocked, remodeled showroom with expert product knowledge and hands-on customer service. Whether you’re a contractor looking for bulk orders or a homeowner tackling a renovation, our curated selection includes cabinetry, countertops, slabs, LVT, SPC, carpet, tile, and construction supplies — many of which you won’t find anywhere else in the area. With decades of combined industry experience, our team takes pride in fast, reliable service — from precise order fulfillment to expert material recommendations. If it matters to your project, it matters to us.

Love working with the team at Builders Surplus. I have an older home so I want to do what I can to…read moremake improvements. I happened upon them accidentally and found EXACTLY what I was looking for. They are knowledgeable and so helpful. Will use them for all my home improvements!

Buyers beware these people are the ONLY ones who DO NOT GIVE YOU AN EXCHANGE, A REFUND, OR RETURN…read more!!!!on any purchases whatsoever not even if they make the mistake themselves As soon as you walk out those doors They have no form of sympathy or remorse They are just place butthoes no bs

Excellent design center... opened in April of 2019. Ideal for homeowners to browse or architects…read moreand designers to bring customers. Walk-in roofers welcome if they have tile they need to match or just learn about what's on display. Huge meeting and conference space!

From the owner: For over 130 years clients have turned to Ludowici for uniquely beautiful architectural terra cotta…read moreproducts that stand the test of time. Our Design Center offers roofing, flooring, copper gutters, windows, brick + stone, and so much more!

Awesome place for reclaimed wood! We also purchased our mantel from here. The staff was so…read morehelpful and super nice:)

Purchased the reclaimed hardwood to build a wall in our bedroom. It turned out gorgeous. We…read morepurchased the soft wood to build 2 barn doors. Again beautiful. Several on our friend now want to do it. Love the place already thinking of new projects to do. Build lamps and mirror frame.

Customer service and accountability is terrible. Over ordered countertops by 1 full slab,…read moreleathered texture only came on half our order and we had to pay extra to fix it and our feature wall slab was ordered with terrible striation with no communication accept one deceptive picture from the source before ordering. Extremely disappointed in our experience for our custom home. We would not recommend.

What a beautiful showroom. Their digital presentation room is beyond anything I've experienced with…read moreany stone vendor. The owners, as well as all the staff, are extremely professional, thorough and knowledgable about their product and the selection process. We've done business with them before and look forward to our continued working relationship.

Had a meeting to get a quote for a bathroom remodel and was quiet thrown off when I was told "well…read morethis is a similar bathroom we did for 70k so if you're not looking to spend that, we're probably not your company". Completely rude. Not to mention, the question that would have made sense preceding that statement would have been: what is your budget? It felt like she made the decision that I was too poor of a project and didn't want to be bothered. Never even received a follow up. If there's a minimum spend or desired clientele, then that should be listed on the website. And your consultants should probably not be in the habit of assuming budgets without actually asking.

The most expensive kitchen cabinets on the face of the earth!! I'm not sure if the sales rep saw…read more$$ signs when she came to my home or thinks I'm completely unaware of what a kitchen remodel should cost (even though I told her that I'd met with a dozen contractors before her). Every other contractor, many of the high end designers in Southlake area, priced the cabinets for my kitchen remodel between $20k-$40k. The quote I got back from this place was $89k!?!?! Just for kitchen cabinets! The entire remodel was going to be $200k+ whereas I've signed with someone else for half that price. I recommend going to the showroom, get some ideas then get your pricing from someone else. I definitely don't need kitchen cabinets that cost $89k, even if they will last through an atomic war! :)