Flooring warehouse in Austin on 2400 W Braker Lane did our carpet removal and replaced it with…read moretile. The entire experience was amazing. We received quotes and did walkthroughs with other vendors, but Flooring Warehouse blew us away. Tyler was the sales rep that helped me and he was knowledgeable, responsive, and on time every step of the way. He answered all of our questions, made recommendations based on our price point and desired outcome. The installers they used were also top notch. They came early, and left late. Cleaned up, and was careful to walk us through everything they were doing and did. Tyler followed up after the install to make sure everything was good and we were satisfied. Great experience!

I own multiple rental properties. I visited the Flooring Warehouse store on Breaker Lane, where I…read moremet Matt. They've installed flooring in three of my houses--two with LVP and one with carpet. Matt quickly understood my needs and offered tailored solutions, whether it was attractive, high-quality LVP for a home I was preparing to sell or durable, budget-friendly carpet for a rental. He made thoughtful adjustments to help me stay within budget, and I truly appreciated the returning customer discount. His quote even beat the total cost of buying materials from Home Depot or Lowe's and hiring an independent contractor. With professional installation, fair pricing, and outstanding customer service, it's no surprise I keep coming back.

Antonio, owner of Fuentes Tile is the best! He is kind , professional, courteous, punctual, and…read moreefficient. He gives a straightforward quote, shows up on time, he is well prepared, works hard, takes excellent care of your home while working, and cleans up the work area at the end of each workday, And best of all, his workmanship and skills are phenomenal! You will love the results! He creates beautiful tile work!

We had Fuentes Tiles LLC replace all our flooring in our house. We had carpeting, tile, and…read morelaminate throughout. They removed all flooring, prepped, and laid down a beautiful tile throughout. It came out just as we wanted. Olvin did an excellent job with his estimate and managing the crew. Special thanks to Victor and Ramone for the excellent tiling. You cannot go wrong by picking Fuentes Tile. They did great work, kept on schedule, and I would definitely bring them out for other jobs.

I hired Eliab of The Good Tile to remove our 90s bleh kitchen floor tile, remove our backsplash…read moretile, and install over 300 square feet of new flooring tile plus new backsplash, and extensive accent wall tiling in the backsplash tile. My new floor tile has a pattern, and the backsplash tiles were 2.4" x 8" ceramic hand glaze ceramic tiles, and so neither would be easy to install unless the tile installer was very skilled. I thought the review photos on Yelp showed Eliab already has an extensive body of work done well, and I loved that he specializes in tile so I knew that he should be very competent at it. And he and his guys Salvi and Rafael were excellent! They worked hard and did very precise work. That was a ton of cuts and joints to line up perfectly with all that subway tile, and it looks wonderful. The cuts around light switches and power receptacles: also precise. He was as good as his word about showing up, doing it right, and cleaning up as they went. He earned my trust, was good to work with, and I would happily hire him again. I definitely recommend! I will post pictures for now as is - but keep in mind the construction is still going on so they will not look as great as they should. I'll try to remember to update our photos when the remodel is truly done.

They responded quickly to my message and came out the next day to give me a quote. I was able to…read moreschedule the tile replacement in my home the following week. The price was great and the end product looked amazing. I would definitely use them again.

Used The Tile Shop Again. Ordered more Victoria Blanc tile. Antony at the Research and Hwy 360…read morelocation had to call around and find my tile at another Tile Shop store. I was able to pick up the tile on the same day for my tile installer. Wonderful service! Great store.

Jerry was fantastic at helping us match up a small project with discontinued tile. 4 stars because…read morenot all the staff are as knowledgeable there. I had to go back twice to catch Jerry but he's worth tracking down.

BEWARE OF 25% RE-STOCKING FEE AND TERRIBLE CUSTOMER SERVICE:…read more They never mentioned any re-stocking fee while I made my purchase and I was told I could return unused boxes as long as they are not opened so I ended up buying more than I need to be on safe side but when I returned the left overs they charged me 25% re-stocking fee for the boxes I never opened. Your customer service reps should be informing customers about the restocking fee before we make a purchase. I would not recommend Emser and they are not customer friendly by any means.

Do not give Emser your business! We had a pleasant experience picking out our tile (i.e. spending…read moremoney) but it went downhill from there. We came back to order new tile and when my husband went in and asked they said 'you can't do that here, only your contractor can order from the store. In addition they were out of the tile we wanted. We were sent around the corner (in the same shopping center) but they could not get the tile for several weeks so that was a waste of time. With our floor ceramic tile we had 8 boxes left over. Apparently there was a minimum order. I texted with the person I originally worked with and asked about returns. He said as long as you had a minimum of 4 boxes they would take it back but charge a 25% stocking fee!! What?!?! Their warehouse is in the same building. Anyway we decided better than nothing for product we weren't going to use. Called Emser this morning telling them we were on our way with 8 boxes. He said 'wait you can't do that. You will need to send a request through an email to us and ask if we would accept the return. Do not come until you get a return email stating we would take the return." Then I told him our contractor purchased our items and he said he couldn't do anything with me. Told me to have our contractor call Emser. Our contractor called me while he was on hold and told there was a 30!day return timeframe. Are you kidding. No one, I mean no one ever mentioned anything about a time frame. How can you get a full job completed in that time. But the fact is we were never told. We went to Floor and Decor and we're told we have 90 days to return just make sure there is a receipt. We took stuff back today. Took 10 minutes. Got a full return from Floor and Decor. Yay F & D. 5 stars. Boo Emser. Négative 5 stars.

Thanks to Edgar Velasco of The Tile Guy. He did an outstanding job on time and demonstrated…read moreknowledge, skill and integrity in his work re our pool tiles. We recommend him without any hesitation.

Kevin and Amy were so helpful in helping me pick a tile out for a partial remodel. Kevin tracked…read moredown the original tile used and found out it wasn't available (although he even offered to try to find boxes of it outside the US for me!), and Amy helped me select options for the new tile. Their communication was prompt and helpful, and they even helped coordinate Austin delivery with another warehouse over the holidays. I am also so happy they referred us to Edgar and his crew, who did all the installation plus handled pick up and delivery to our home. Edgar was so fast to come out and gave a very reasonable bid for the installation work. He and his crew were flexible on timing, respectful of our home, and did a beautiful job with installation. We would absolutely recommend Edgar and hope to work with him and The Tile Guy again.

Zack repaired some tile for us and we were very happy with the experience. He was professional,…read morepunctual and meticulous in his work. He took his time to make sure everything was done properly and the finished repair looks great. We would definitely recommend him and would consider hiring him for larger remodeling projects in the future.

We had a great experience working with Zack from Trinity Tile on our fireplace tile project. From…read morestart to finish, Zack was extremely professional, communicative, and easy to work with. His craftsmanship was excellent--every detail was done with care and precision, and the finished fireplace looks beautiful. He showed up when he said he would, kept the workspace clean, and made the entire process smooth and stress-free. We couldn't be happier with the results and would highly recommend Zack and Trinity Tile to anyone looking for quality tile work.

Diego at Austin's Floor Store was super helpful at educating me about different types and grades of…read moreengineered hardwoods. Once I narrowed down that I wanted a white oak floor without a lot of knots and a certain thickness of wear layer, Diego got to work finding options in my preferred color range. He even did research and ordered floor samples that he did not have in the store. He was patient and always answered all my questions. Diego recommended that we first order a sample box to make sure it matched the sample board. It is a good thing we did that, because the sample box was a shade lighter than the sample board. We still liked it, though, and placed the full order. We are doing a whole house gut renovation, and Diego worked with our contractor to reserve the flooring and hold it until we were ready. Diego also provided a competitive price. I cannot comment on their installation services because our contractor installed the floors. But we were happy with everything else.

So, so happy and beyond thankful for this company. The customer service from start to finish was…read moreoutstanding. I really appreciate their patience with us trying to figure out which floor to choose and giving us samples to take home so we could feel good about our decision. Once we decided on the flooring, the process was so quick and easy. Communication was top notch and the crew that came out was very professional and went above and beyond to make sure we were 100% satisfied with the installation. I would definitely recommend them to anyone!

I came to this Floor and Decor location no less than four times in the span of a week - turns out,…read moreDIY tiling for the first time is no joke. Every time I've been here the staff has been nothing short of excellent to me - patient with every one of my questions and more than willing to point me in the right direction. While I was impressed by the scale of this location, according to one of the employees this is the smallest Floor & Decor in Texas. Personally, I don't think you'll miss the floor space - the selection seemed to be excellent. I also popped by the Parmer location and it was far busier, so perhaps the scale of this one serves to keep it more chill (appreciated). I snagged some beautiful limestone tile that I'm so excited about. The manager was super kind to cut me a discount as it was on clearance, which went a long way to keeping my project in budget. I'll be back!

Very good selection. We bought some tile here to replace our backsplash in our kitchen. They did…read morenot have enough and ordered us a few more boxes. They came in on time and we had no problems. Store is clean and organized. We will shop here again.

10 stars in my book! I highly recommend Steve at Texas Flooring Company for flooring, kitchen, and…read morebathroom remodels. I've worked with Steve since 2007, starting with hardwood floors and later bringing him back for multiple projects--including flooring replacements after water damage, kitchen updates, a fireplace makeover, and a full master bath remodel. Every job was completed on time, within budget, and with excellent craftsmanship. Steve and his team are true professionals. They communicate clearly, keep the space clean, and are easy to work with from start to finish. I even had him remodel my mother-in-law's kitchen with quartz counters, a stainless sink, tile backsplash, and modern lighting--it completely transformed the space.

Steve did a bunch of work for us around our home. He and his team replaced all the floors upstairs…read morein our home, installing both hardwoods and tile, and he replaced the countertops and backsplash in our kitchen. Steve was excellent to work with. He was very responsive to all of our questions and concerns. He offered really great advice around choosing countertops, tile, and flooring. We are very happy with the work that was done in our home. He and his team did a wonderful job!