I have used this service for 4 1/2 years. Always have done an outstanding job for me…read more They come every two weeks and are always on time. Very polite team of cleaners.

I've been considering not posting this, however I can't let this happen to anyone else…read more In short: I had to start the process of filing a theft of service claim and build a case against them through APD in order for them to come back and do the job I had ALREADY paid them for. The details are as follows: Thursday November 8th, 2018 I began having issues with this company. This house was completely empty as we had not moved in yet. We're moving from Pflugerville on the 15th. I'm OCD, so I decided to hire them to come in and take care of the cleaning. They showed up the first appointment day (11/8/18) and did not clean the house. I stood outside for the hour and 48 minutes that they were inside. Figured since they were 'professional' cleaners that I did not have to micromanage them. Unfortunately, that was not the case. I should have just done it all myself!!! I walked inside with only my socks on thinking it was cleaned and found everything to be exactly in the same condition it was before they arrived - Dirty! Photos included I called them to get them back out there and requested a different crew or to have my money refunded. To my surprise, Juana the owner, was one of the ladies I had just met in my home. When Emma finally called me back on Monday I was told that usually after 3 days they don't come back to an address and I should be lucky they are willing to come back at all. They had my credit card information and will not refund more than $50 out of the $115 that I paid. Apparently this is a scam that they've done for awhile. They come in do a poor job don't even use cleaning products - only damp rags to make it appear as if it was properly cleaned. Then they reschedule and never show back up to complete the job. Most people don't think they can do anything about it, however if you pay someone for a service and they don't preform or offer a full refund it is theft. Taking advantage of people that don't know they have consumer rights isn't ethical. Monday, November 12th: I was left waiting at the apartment for them to show up for the second appointment after threatening APDs involvement - our appointment time for the follow up cleaning was at 12pm. Nobody called me to tell me they were running late. I call and was told they're 'experiencing car issues' and won't arrive now until 2pm. At this point I'm beyond annoyed. I'm wasting precious time I could be packing for our move from Pflugerville to Austin to sit here and wait for them. Whatever you do - Don't hire Juana or her team at Lluvia Green Cleaning as they will smile in your face, waste your time, and try to steal your money. Just save yourself the trouble and clean it yourself or spend the extra money on hiring a reputable company. After they left the second time, I found more items that were never cleaned / directives ignored. While they were here I was constantly having to point out dirty things and show them what to do. I ended up just redoing everything myself. Also, never received the receipt to my email as promised. Pretty sure they only showed back up for the second time to avoid further APD involvement. Juana and her team offered me discounts for future cleanings, however unless I get amnesia or hell freezes over I'll be sticking to my guns and avoiding this company like the plague.

Wonderful! Needed a thorough deep cleaning after a renter moved out. The oven was a mess,…read moredrawers and cabinets were dirty, the garage was pitiful - in short, lots of cleaning was needed. Two started in and had it all cleaned and gleaming in about 5 hours. Excellent service at a fair price - they really care and want you to be satisfied. Definitely recommend Monica and Radiant!!

Monica from Radiant Cleaning Services showed up on time and, along with her assistant, did a…read moreremarkably great job deep cleaning my house. They brought all of their own equipment and cleaning products and I was very happy with the results. They did in about 3 hours what would have taken me 3 - 4 days working like a dog to get the same results. I highly recommend this company to clean your house!

Great communication throughout the process. I am of notified…read moreof cleaners ETAs when they are updated. Friendly and they listen carefully to my requests and lock up instructions. I've used them a few times and even when there's more to clean than usual they never charge me extra. Every single time they come it looks better than when I moved in. I've been getting discounts by referring friends and I don't normally leave reviews but they truly deserve it.

These guys really care! Their devotion to doing excellent work is unparalleled. The owner is a…read moregreat guy, great communicator, really devoted to making sure the customer is happy. All the policies they have make sure you get your money back if you're not happy. Highly recommended.

Ethiclean is 100% the best cleaning service I have ever had the pleasure of working with. They are…read moreprofessional, friendly, and reliable. Their communication with us is always on point. We have an Airbnb and every guest has complimented our place on how clean it is. We owe that all to ethiclean. If you are contemplating on which cleaning service to use-- PICK ETHICLEAN for all your needs! Highly recommend!

Exceptional service from the moment they arrived to the moment they departed. I voiced my concerns…read moreand what areas of the house I felt needed a little extra love. They went above and beyond to assure I was happy with the end results. My home has never looked more spotless. I had been struggling with my shower doors because they always have these water marks I can't seem to get rid of, gone! I recommend this company with my eyes closed! Definitely will be rebooking.

Ceci's was recommended to me by my realtor who had not used their services personally but said had…read morea good review on an app used by realtors. We paid over $400 for a move-in cleaning (3,000 sq ft home). Our home had already been cleaned by professional cleaners when the previous owners moved out but they had a dog and my family is sensitive to pet dander and I just wanted another good cleaning before we moved in. I requested that they focus on the windows, cabinets, drawers and floors (hardwood). When I asked for a deeper cleaning of the carpeted, I was told it would be an additional $70 for steam cleaning. All fine. However, after the cleaning, my husband went to inspect and found the floors to be dusty and dirty (bare feet turned black after walking around a bit!). When I reached out, I was told that it was probably cleaning residue?? They offered to come back to clean or a $50 discount (still putting the bill at $440). At this point, I figured I'd do the final cleaning. Fast forward two weeks, we finally moved in and to my disappointment, the cupboards, and drawers have crumbs in the corners and just don't feel clean. Not to mention, when I vacuumed the stairs, there was still dog hair. I hate doing this to a small business, but as my husband put it, it just feels like we "wasted money" because we are doing quite a lot of mopping and cleaning when really we expected to move into a cleaned home.

We have been using Ceci Maid's for about 2 years and it has been a great experience. There are…read moreusually 2 ladies coming in and doing the best work everytime. They are easy to reach whenever I need to change dates and in general very communicative. I highly recommended their service! Good value.

Alright, so I've had my house deep cleaned by this team 4 times now. The ladies that come are…read morealways happy to be there, friendly, and stay until the job is done. I have recommended them to friends/neighbors and will continue to do so.

This review is LOOONGG overdue! At our first visit we did a walk through and let the crew get…read moreintroduced to our fur babies ( since we don't have 2 legged babies - these ARE our babies ) The staff seemed nice and quickly went to work. The first cleaning was fantastic! very thorough and even left us a candle and thank you card. at 900 sq feet, 2 beds 1 1/4 bath $142.80 seemed high but it was worth it to have the extra help. The next couple times were lack luster performances. Frames weren't straightened out after dusting, little things here and there. Then our first item was broken. A hand blown glass vase given to us as a wedding present. We were told they would replace it, but it was a one of a kind gift by our friend. Then the cleaning just got sloppy. Footprints left behind after mopping ( everyone knows you mop yourself OUT of the room ) the shower curtain would be rolled up around the rod, frames not straight etc. I had left a review to management and was told that, "if I wanted things done a specific way, just leave a note for the maids." This was frustrating because then it made me feel like I was nit-picking. The next visit, instead of being on top of their game, our hallway rug had been wadded and thrown on my desk, shower curtain again, rolled up in to the rod to clean the tub, bath rugs had not been put back, tub not cleaned, toilet not cleaned, sink still dirty, trash not emptied, coffee table not wiped down, pictures crooked... then I looked around and realized something. Where are our dogs? We took advantage knowing the ladies were coming and went to early dinner, arriving home at 7pm. When we realized that once they came at 1pm our dogs had been left OUTSIDE in 104+ heat WITH NO WATER after drinking it all and their dog door LOCKED. I was beyoooonnndddd livid. I sent him an email since the office was closed. I got this response: " Oh no, I can only imagine after a long day you wanted to come home to that. I agree, leaving your pets locked outside is unacceptable. I haven't spoken with the ladies yet today but I will definitely make sure that doesn't happen again." Never did he say SORRY. When I thought about it overnight we decided to cancel our services, and I requested a refund which was not given... what a disappointment.

Rude text messages were sent from the business; not friendly at all. Not to mention the schedule…read morewas not flexible.

These ladies did a great job of cleaning a rental home that was filthy from the bathrooms to the…read morekitchen. They did a lot of detail work like cleaning the fans from the fur and dirt and window sills and wiping down the banisters and baseboards that were all full of fur and dirt since I doubt our tenants ever cleaned anything. I suspect they had more than one dog in there from the smell and all the fur. I highly recommend them they did an excellent job and were very nice and thoughtful. When they heard that I had to use a walker to come in to do the walk-through, they swept out the driveway to make a path from all the acorns that were in the way so I wouldn't have any problem making it into the house. The price was well worth all the work they did and the house was smelling clean and fresh on the walkthrough.

We've been using Nova for 7 years and 2 houses and couldn't recommend them more! Always…read moreprofessional, do great work, and I love how they're flexible to my needs.

Requested information online for a move out cleaning. Within minutes a manager text me gave me a…read moreprice & they were available the very next day. The price was very reasonable compared to other companies I reached out to. Three ladies showed up online and cleaned the home very well! Easy booking process and very satisfied with results. Would highly recommend!