Requested information online for a move out cleaning. Within minutes a manager text me gave me a price & they were available the very next day. The price was very reasonable compared to other companies I reached out to. Three ladies showed up online and cleaned the home very well! Easy booking process and very satisfied with results. Would highly recommend! read more

I used Nova cleaning in the past and the job they did was great . After my recent experience, I no longer recommend Nova cleaning. Here is why : Day 1- Their lead housekeeper came downstairs and told me she tossed a thick plastic mat I had in a tub because it was creating stains and it was "only" a couple dollars to replace. I told her the mat was for my safety and to place it back( it also wasn't a couple dollars, it was $20). I went to my kitchen and one of the housekeepers stuck a long lighter in my knife rack. I didn't make my way upstairs until later that evening(I have sprained ankles so my mobility is limited). I noticed they "missed" a room. Neither housekeeper made mention of it before they left .I text Carlos about it that evening and he said he'd sent someone out the following day. Day 2 - The same lead housekeeper came back with two other girls and walked in my house without knocking.They stayed for about 5 minutes then the lead housekeeper came downstairs and showed me photos of the job they'd done on the missed room then left. I made it upstairs that evening and all the lights were on upstairs. I went to look in the room they'd missed.I tried to close the door I couldn't . The lead housekeeper left boxes in the doorway and I couldn't close it . I text Carlos that evening again and he said he'd send someone out again the following morning. I told him to not send the lead housekeeper again as I no longer had confidence in her work. Day 3-Carlos sent his wife . She moved the boxes and refunded $20 for the mat his lead housekeeper took it upon herself to toss A house cleaning should not require a 2nd much less a 3rd visit.Their work is definitely not worth the increase in their price. read more

On Mother's Day I wanted to do something special but different for my wife. I decided to get our house cleaned. I tried this once and the company was very very unprofessional. I heard of Nova and talked to their owner, Carlos about hiring a cleaning crew for the day. He was very cooperative and even though his teams were busy, they were able to send one out. Carlos was very professional and confident that I would be pleased by his team. The two woman team showed up in 30 minutes and went right to work. They were very organized and had a plan in order. The crew had tremendous attention to detail and finished the deep cleaning in 3 hours. My home has never been cleaned so well! My wife was extremely surprised and pleased, yes I highly recommend, Nova Cleaning! read more

We're new with Nova's House cleaning service, but the two cleanings that we've had so far have been wonderful. They are responsive and communicative, which is a must for us. The crew is efficient and thorough. Highly recommend! read more

So grateful for Carlos and his team! They are all so friendly and do amazing work! I feel comfortable and trust them in my home. I interviewed multiple companies before deciding to go with Nova and am so glad I did! I planned on only doing monthly but they did such a good job I now have them come bi-weekly. Not only are they reasonably priced, they did better than I ever could have and it's so nice to come home to a clean home!! Highly recommend, you won't be disappointed! read more

I have been with Nova Cleaning since 2017, and have been nothing but pleased! They are punctual, thorough and the teams are always very pleasant to work with. I have on occasion for he need to change my day and time and have always been met with pleasant accommodations! I reccomend Nova Cleaning to one and all! read more

I have been a satisfied client of this company for over 10 years. I remember when I first hired Nova Cleaners and spoke with the owner, Carlos. He assured me that I would be completely satisfied and will make anything clean. Julie was the lead in my house and always ensured that the crew was very diligent courteous. Always receptive, if I ever needed some special attention to a area that I thought was not cleaned, all I have to do is leave a note and they always took care of it. What speaks volumes is that that issue never came up again. Once they know what you want it is always completed. I can, without any hesitation, tell you that if you want your house to look awesome, always cleaned properly and to YOUR standards, you need to hire Novak Cleaners. A true family owned and operated business they care about you as family and will not disappoint you. If you are looking for superior service Nova Cleaning is your answer. read more

Nova has cleaned my house for over 8+ years now and I literally don't know what i would do without them. I have 3 boys, a large house, and I am too busy to keep up with it all. They walk in with a smile, they never complain, and when they leave my house is always clean and smells amazing. I trust them in my home and for me that means a LOT! The entire team is always respectful and very accommodating. If you are looking for someone to clean your home, look no further! :) read more

There was a time I would have given this cleaning service 5 stars! I was a loyal customer for MANY years. However, their customer service declined significantly. Their communication from the main office was not prompt and often rude. I had health reasons and had to reschedule a few times and they never said it was a problem. And then one day, it was suddenly a problem and they said they were taking me off the cleaning rotation. No warning. No asking me for more notice than one day prior (which is what I always gave them). Just dropped me and refused to answer messages or calls when I asked for a reschedule or different day of the week. I always paid, I always tipped around various holidays, and I recommended them to dozens of people. I was very flexible when they needed me to be, especially around and after COVID lock downs. Honestly, I am disappointed, angry, and really hurt. This is months later and I am still really upset and decided to write a review, something I rarely do. read more

We have used Nova Cleaning for many years now and they do a great job, they always show up when they are supposed to and have been flexible when I've had to reschedule. They leave the house clean and fresh smelling and I have never noticed them missing any areas or causing any other issues. I would definitely recommend them. read more

Nova cleaning is THE BEST. I look forward to their visit each month. I've had other cleaning companies and Nova does quality work in a timely manner. I highly recommend them!!!!! read more

I've used Nova for at least a couple of years. They do an extremely good job for a fair price. They come in a team of four, and usually get in and out in under an hour so it works well with my busy life. I highly recommend them. read more

I have been using Nova Cleaning Service for many, many years. Carlos and his staff are the BEST!!! The cleaning crew are fantastic and I just love my home after they leave. Thank you! read more

We have had our house cleaned by Nova for a few years. I never hesitate to refer them to friends and neighbors. We have never worried about their honesty and they are always willing to work around my schedule, as needed. read more

We've had Nova clean our house on a 2 week schedule for years. They do a thorough job, and usually let us know if they will be arriving extra early so that we can prepare. They are very quick and easy to communicate with over email. The service we get includes bathrooms, mopping floors, cleaning kitchen, changing linens, and vacuuming. They do a great job and take a lot of work off us! read more

We have used Nova Cleaning for a couple of years now and have always been pleased with their work.

Nova cleaning responded to my request for services quickly. Carlos kept the dialogue going with me, answered all of my questions and gathered the information he needed to provide the services. My request was for a housecleaning with a couple of extra details to be done like cupboards and fridge. I also needed the services right away. Nova came through like rock stars! Carlos sent a team of 3 people and they did an amazing job! Seriously they made the house shine! They were nice, professional, and efficient. We definitely recommend Nova and will hire them again. read more

We have been using Nova Cleaning services for over 7 years, and they do a wonderful service! Our house is over a hundred years old, we have very difficult wood floors to clean in the living room. They do a great job on everything including the bathrooms (which always look spotless), the kitchen appliances, countertops, sink, and tile floors. The bedrooms are always spotless and they even do extras that I do not even ask for, like cleaning the mini blinds and they wash my dishes. When you walk into the house after a cleaning, you just feel better and I know that the crew is very reliable and friendly. Please consider Nova Cleaning! We would definetly recommend them and Carlos along with all the team members are wonderful. read more

We've used Nova Cleaning to perform bi-weekly cleaning of our home for over two years now. They have been mostly reliable (coming on time and not missing a cleaning) and they are reasonably priced. But it seems you get what you pay for. They damage our home continuously - bang their vacuum cleaners against our base boards chipping the paint, when they remove the step stool from its closet so they can use it they scratch up the closet door, and they've scratched cabinet doors, too. We've asked them to tell us when they cause damage so we can take care of it immediately, but of course they never do. We've given them numerous chances, but they are just careless. Don't trust your house to them if you care about your valuables not getting damaged! read more

Great service and a reasonable price. In and out quickly. Show up as scheduled which is a big deal to me. Highly recommend them.

I tried Nova Cleaning based on a recommendation from a friend. They did a marvelous and thorough cleaning job for our move out. I took advantage of their Monday/Tuesday special and received 7% off service. They were also very responsive to emails, would use again! read more

I have been a Nova client for some time and am always happy to see them come and so pleased to enjoy a clean housewarming when they finish. The crews are friendly and extremely efficient. The scheduling has adapted to my uncertain needs on many occasions. I have recommended them to friends who are also happy with their service and will continue to recommend them. read more

Very poor service. None of them speak English enough to communicate efficiently. It is important to speak the same language so we can talk. Things seemed to get damaged a lot. They acted as they are doing me a favor. I hired you. Thats how it works in America. I think most are illegal too. read more

Highly recommend Nova Cleaning...the entire team is so sweet and very accommodating. We have used them for deep cleanings of the house and are always so pleased with their services. They have always been punctual and get the job done in a timely manner. So happy we found them! read more

I definitely would not recommend getting the deep clean, they charge $100 more than a regular house cleaning and don't do anything extra. They did a good job on what they cleaned, but it was 100% not worth what they charge for it. read more