My daughter bought a car two years ago . The service was great the price excellent. They work with…read morewhat you have. Your driving out in style.

Otto's autos is the best. Charles worked extremely hard to get us the vehicle that we wanted and…read moreworked for hours with the bank until all the numbers made sense for us. Never once did they try to push a car on us just to get a sale it really was all about what we needed! I strongly suggest everyone that needs some help with getting a newer car go see Charles or Otto!!!!

This dealership takes the time to take care of your vehicle properly. I am so glad I found this…read moredealership. They are straight forward, fair and personable. I bought my Jeep here and always bring it here for services.

Great dealership excellent customer service they were very patient with me one of the sales reps…read moreTony did a lot of footwork for me. This guy had a root canal earlier that day and still came in just to help me out can't ask for nothing better will definitely shop there again top 10 recommend it

Listened to what mattered to me and made it happen!…read more Beyond expectations. I found a vehicle that I really liked and the ONLY thing that I didn't like was that the driver seat had some decent wear in the leather. I asked if they had insight on where I could get a new one and what it would cost with the intention of replacing it in the near future. I was blown away by the knowledge and insight provided. We were able to get a replacement chair in great condition before I even got the final paperwork done! The person I worked with directly was Anthony but would of been happy to work with anyone there!

Bought my 05 Ram 2500 from them with 196k miles for 12k. I had a 540 credit score and put 4k down…read more Had it for almost a year now. Typical rust for the the year, but runs like a champ! I was told exactly what it needed from the gate. They were up front and honest. I went there to look at a Chevy canyon. Major upgrade lol. Thank you guys for the truck.

They have a Rubicon that is way overpriced. It's a desert sand color with some aftermarket parts…read more They want $85,900 for it. Let me help some people out. NEVER pay MSRP for a vehicle. I got my Jeep Gladiator for just over $52k. 4 Wheel Parts quoted me $18-20k for a sweet set up including regearing, wheels/tires, lift, bumpers, etc. so total for my build would be about $72k. That's nearly a $14k difference. Had this salesman Tony argue with me saying I was FOS. Do the research and don't get swindled by these outrageous markups from dealers. Cheers!!

Had a REALLY bad experience with Dotta Jeep. I ordered a new Jeep Wrangler Rubicon 392 and…read morespecially ordered it to my specifications back in February of 2021. I put down a deposit and ordered it from Chris Walters (general manger of Dotta Jeep). I checked in with Chris once a week for the last six months checking on the order status. Finally in early July I was told it was built and would be delivered ASAP. In preparation of my new 392 wrangler arriving I sold my 2020 Wrangler Rubicon to make room for the 392 and paid off my lease with Chrysler Capital early. I checked in with Chris almost every day asking for updates. First there was delays at the factory (fine we live in a post Covid world with chip shortages and production delays), then it was it was shipped to a holding yard in Pennsylvania etc. Finally my New Jeep Wrangler 392 arrived this past Friday like a kid on Christmas Eve I couldn't sleep the night before I was supposed to pick it up only to find out that the paperwork wasn't ready. Mind you I've only been in conversations with Chris via text message because he NEVER picks up his cell phone to have a normal conversation like a professional would. So I couldn't come pick it up on Saturday but was promised on Monday the paperwork would be handled and the dealership would deliver the Jeep to New York for me where I live. On Monday I of course call chris and he texts me that the finance manager Dan would call me. An hour later Dan calls me and informs me that they can't lease me the Jeep in the state where I register my cars. I asked if we could find a solution and even provided him with the DMVs info and a title agency that could do it. After going back and forth with Dan all day long trying to get the deal done I tell him how bad the customer experience has been dealing with Chris and Dotta Jeep and how he never picks up the phone and only texts and how long it's taken to get this deal done. Dan gets angrier and angrier and yells at me and hangs up on me. I called him back and he said "the deals over we aren't selling you the car". I call Chris he of course doesn't pick up, then he finally calls me and screams at me "We aren't selling you your car, you burned your bridge with us" and hangs up then BLOCKS my number so I can't call or text him any longer. I call the dealership and the reception screens the calls and won't let me speak to Chris or Dan. I send an apology email to Chris and Dan for my frustration which goes unresponsive. I call for two more days and get zero call backs. Finally I called Chrysler Headquarters and they had a representative call the dealership and magically Chris Walters picks up the call and told the representative that they SOLD MY JEEP to someone on Saturday for more money!!! Yes MY JEEP that I custom ordered and waited seven months for, MY JEEP that I sold my old Jeep for, MY JEEP that I had a deposit on and now I am without a car and have to wait six to seven months for another order allocation to be built. Dotta Jeep are LIARS, DISHONEST SCUM BAGS with the WORST CUSTOMER SERVICE EVER!!! I would NEVER do business with this dealership ever again. RUN AS FAR AWAY!!!!

Reminded me of Clint Eastwood in ElCamino! Really a cranky guy. At least Clint Eastwood is an…read moreactor but this guy was for real! I would have bought the van but walked away after listening to him insulting my wife for asking questions in regards to the van. Most unprofessional dealership I have ever been to in my life!

We went to look at and test drive a van. The worst experience we have ever had! The check engine…read morelight was on as well as the airbag light. I asked the man if he knew if it had ever been in an accident! His answer was I am not selling you the van!( not that we ever would have bought it) The most unprofessional car dealer ship I have ever dealt with! If you even want to call it a car dealership! Would not ever recommend this to anyone!

Somewhat decent experience while buying the car although they wouldn't budge on the selling price…read moreuntil I mentioned the car needing a rear wheel bearing which I replaced asap. 3 weeks later radiator cracked. A few days after that car overheated again. Head gasket shot and heads were warped. Had 2 different reputable mechanics look at it and was told the head gaskets were gone for a while and the dealer should have known if they did their "extensive check of the car." Dealer claimed ignorance. DO NOT BUY FROM THIS DEALER! Only gave 1 star because I had to but dealer does not deserve it!

Only time will tell for certain if the vehicle and deal we received on a used vehicle is as good as…read moreit appears, but I must say the initial experience has actually been a painless one, maybe even a pleasant one. Anthony at Pleasant Valley Motors was a pleasure to deal with, answering any and all questions I asked of him, and getting back to me in a timely fashion. He appears to be a down to earth guy, and though he has a job to perform, he very much went out of his way for us. He and the dealership were very fair in their dealings with us, both with price and patience. The way we've shopped for vehicles in recent years is we have compiled a very small list of dealerships that we feel comfortable with and trust (if that's not too strong of a word), and that's who we look to first when we purchase a vehicle. That approach has worked well for us, and at this point in time, with what we've experienced thus far with Pleasant Valley Motors and Anthony, we will definitely add them to our list for any future vehicles we may consider purchasing.

Colonial Autos is the only place we will ever go to purchase a used car. They have quality…read moreautomobiles, the sales people are never pushy, and the service department is incredible. I have had the pleasure of working with Danny many times throughout our history of going to Colonial. Many, many years ago the owner Ralph was so kind to allow my father to return our recently purchased Kia when we went through financial troubles. We never forgot that interaction and to this day we are life long Colonial customers. Can't recommend them enough. Huge thanks to Bill in the service department. He remembers all of the details of my purchases. Who can say that they enjoy going to take their cars to get serviced? We know we will always get the best deal and will never be taken advantage of. Colonial Autos is the epitome of what an exceptional customer service model looks like. Thank you!

I have to say that my experience with Colonial Used Auto Sales was a very positive experience. The…read moredealership has a wide variety of vehicles to view without a salesperson over your shoulder. All of the vehicles are priced with a no haggle price which is nice because you know the price you are paying. We selected a 2018 Toyota Highlander and traded in a 2017 Chevrolet Spark and received full trade in value and then some. Our salesperson Bob "the bald guy" Romeo took us through the buying process. Bob was very courteous, attentive and responsive to our needs in all aspects of the purchase. The process was very smooth and transparent as Bob explained each document that needed to be signed and the reason for it. I would highly recommend visiting this dealership and ask for Bob "the bald guy" Romeo.

I brought in my 2013 Chevy Sonic RS for a MyLink firmware update. I provided the techs with the…read moreService Bulletin number, because I was pretty sure they wouldn't know anything about it, as it had just come out a few days before. It took them several trys to install it, but it is completely understandable and I don't hold it against them. (The update was so new, they had to download it from GM, and they had never performed one before) The techs and staff were very accommodating and the waiting area was comfortable and spacious. I actually did enjoy my time there. I bought the car there two weeks before, and my experience was great. My salesman got me the car I wanted at the monthly payments I was willing to make. I didn't think they would be able to get me the deal, but they bent over backwards for me. This is actually the second car I've bought there. When it comes time for the third, I'll definitely be going back to Wind Gap Chevrolet.

New vehicle delivered with nail in one so they replaced that one with a new tire but it was…read moredifferent than the others. It really doesn't look good on a brand new vehicle.

Brand New Location that is not space constrained like the old one where you needed to maneuver in…read morethe middle of the tightly packed parking lot to get out or get in. The location has nice lighting as the brand new facility should and online scheduling for the appointments and as usually great service that I have come to expect from this dealership. Been here twice for service quick in and out done right the first time.

I Wish there the is option to give them no star so i have complain against dealership and…read moremanufacture this is not my 1st Honda from this dealership i buy 7 car from him and all brand new the car i having trouble is 2025 model with v6 9 speed engine this car look like dealer bad inventory stock that they hand to me when i go to buy the car he offer me this model since he know the new one will come after weekend this only one car was sitting in lots when you try to by least expensive car Honda will not approved the loan when i ask him i want crv he answer me Honda won't approve the loan for that car since my car what i trade in had negative equity i have to buy expensive car for approval of loan that don't make any sense i ask him me to offer the Honda pilot that was newer model he answer was same that sound like he want rid of his older model i need a car that why i don't argue on it i get a car within a 3 week there is bubble pop on tires they replaced the tire at no cost to me within 1000 miles i got another problem when i hit the brake car start shaking i make appointment the car got a bad rotor how come the brand new car come like this that sound that No PDI perform or may be the know the problem before they advise me to regrind the rotor i tell them i need new one the service advisor say Honda won't approve warranty claim for that they regrind it and give car back with again after driving some time car got same problem on 13k miles this time again i make appointment with dealer i ask them for replace this time they still say me same thing as above even service advisor tell me that you drive car lots that why your car doing like this that make me think what car made for ?? that not a professional answer they again regrind the rotor again i got same answer as above again car did same thing at 35k mile i take car in for service again this time the quote for changing the rotor for $496 i tell them the car was doing since i bought it they tell me 12k mile warranty has been expire i tell them i will contact manufacture for it for getting cover in warranty i ask them for loaner vehicle the service advisor ask me did you buy car from us that something annoying question i contact headquarter explain everything they approve the claim under the warranty they fix the car as a part of warranty i took my car back from them while coming back i feel car was not driving ok way its supposed to i ask my friend to drive the car he notice something was wrong with transmission i bring car back in with this issue when i step out the both service advisor make the face feel like they were talking about me i was explaining him everything he not listen or reply back my question either of focusing on my problem he was busy with his computer and phone that feel that they don't care for customer at all next day i drop my car for look on problem with transmission i ask sale person to drive car he also feel there is some problem i put my car for service i go back home after some hours i call them to get update on car they don't reply to phone call and this thing i notice when i was dropping the car to them phone was ringing no one bother answer it they just make you wait and roam all around so i decide to stop in i went there they make me wait there i ask them what the update on car guy go back in to check on car i and came back tell me that we are still looking on it i went to washroom and come back they tell me nothing wrong in car everything is ok its ready to pick you looking on problem from 6 hours but when i stop in car was ready to pick in 5 minute this is some sort of magic they are doing i think i ask them is problem resolved why car drive like this they don't have answer i talk to mechanic who was working on my car he tell me he didn't find anything and tell me that if he don't find the problem he not get paid and when i ask about transmission sensor he stated me may be that the problem car is learning your driving habit i ask them how come after putting that much miles on it car still learning me i tell him that car don't drive like this before i am the only driver who driving car from 0 Miles