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    Otto's Autos

    5.0 (4 reviews)
    Open 8:00 am - 6:00 pm
    Updated 1 month ago

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    3 years ago

    My daughter bought a car two years ago . The service was great the price excellent. They work with what you have. Your driving out in style.

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    10 years ago

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    10 years ago

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    11 years ago

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    Ray Price Honda - Honda Civic 2021

    Ray Price Honda

    (69 reviews)

    Brand New Location that is not space constrained like the old one where you needed to maneuver in…read morethe middle of the tightly packed parking lot to get out or get in. The location has nice lighting as the brand new facility should and online scheduling for the appointments and as usually great service that I have come to expect from this dealership. Been here twice for service quick in and out done right the first time.

    I Wish there the is option to give them no star so i have complain against dealership and…read moremanufacture this is not my 1st Honda from this dealership i buy 7 car from him and all brand new the car i having trouble is 2025 model with v6 9 speed engine this car look like dealer bad inventory stock that they hand to me when i go to buy the car he offer me this model since he know the new one will come after weekend this only one car was sitting in lots when you try to by least expensive car Honda will not approved the loan when i ask him i want crv he answer me Honda won't approve the loan for that car since my car what i trade in had negative equity i have to buy expensive car for approval of loan that don't make any sense i ask him me to offer the Honda pilot that was newer model he answer was same that sound like he want rid of his older model i need a car that why i don't argue on it i get a car within a 3 week there is bubble pop on tires they replaced the tire at no cost to me within 1000 miles i got another problem when i hit the brake car start shaking i make appointment the car got a bad rotor how come the brand new car come like this that sound that No PDI perform or may be the know the problem before they advise me to regrind the rotor i tell them i need new one the service advisor say Honda won't approve warranty claim for that they regrind it and give car back with again after driving some time car got same problem on 13k miles this time again i make appointment with dealer i ask them for replace this time they still say me same thing as above even service advisor tell me that you drive car lots that why your car doing like this that make me think what car made for ?? that not a professional answer they again regrind the rotor again i got same answer as above again car did same thing at 35k mile i take car in for service again this time the quote for changing the rotor for $496 i tell them the car was doing since i bought it they tell me 12k mile warranty has been expire i tell them i will contact manufacture for it for getting cover in warranty i ask them for loaner vehicle the service advisor ask me did you buy car from us that something annoying question i contact headquarter explain everything they approve the claim under the warranty they fix the car as a part of warranty i took my car back from them while coming back i feel car was not driving ok way its supposed to i ask my friend to drive the car he notice something was wrong with transmission i bring car back in with this issue when i step out the both service advisor make the face feel like they were talking about me i was explaining him everything he not listen or reply back my question either of focusing on my problem he was busy with his computer and phone that feel that they don't care for customer at all next day i drop my car for look on problem with transmission i ask sale person to drive car he also feel there is some problem i put my car for service i go back home after some hours i call them to get update on car they don't reply to phone call and this thing i notice when i was dropping the car to them phone was ringing no one bother answer it they just make you wait and roam all around so i decide to stop in i went there they make me wait there i ask them what the update on car guy go back in to check on car i and came back tell me that we are still looking on it i went to washroom and come back they tell me nothing wrong in car everything is ok its ready to pick you looking on problem from 6 hours but when i stop in car was ready to pick in 5 minute this is some sort of magic they are doing i think i ask them is problem resolved why car drive like this they don't have answer i talk to mechanic who was working on my car he tell me he didn't find anything and tell me that if he don't find the problem he not get paid and when i ask about transmission sensor he stated me may be that the problem car is learning your driving habit i ask them how come after putting that much miles on it car still learning me i tell him that car don't drive like this before i am the only driver who driving car from 0 Miles

    Brodheadsville Chevrolet

    Brodheadsville Chevrolet

    (15 reviews)

    This is not Dean Carter Chevrolet this is the old store, and old owners... Dean Carter's is 100%…read moredifferent and transparent and the best used car deal near the Lehigh Valley!

    DO NOT DO BUSINESS WITH THIS DEALER! I have never had such a…read moreworse experience while purchasing a vehicle. I drove 2 hours to purchase a vehicle from this dealership. My salesman did not want to sell me the vehicle i purchased, did not show me any feature or anything about the vehicle. I chose to buy the vehicle anyway, upon delivery the driver seat was completely busted. I reached out to the sales manager and i was promised the seat to be fixed. The sales manager also expressed i needed to return the license plate i was given with the sale of the car. (Because they charged me wrong for it) even though at this point the plate was in my name. The vehicle was driven 2 hours back to the dealership to have the seat fixed. After 1 week of the vehicle being in the possession of the dealer my salesman reached out and said the vehicle was fixed and ready for pickup and again asked for the license plate to be returned, so i came to pickup the vehicle (2 hour drive) and returned the license plate. I arrived and my seat was not fixed. The dealer apologized and wanted to "make it right" so they again offered to fix the seat and added the offer of a complimentary detail. Now after the dealer has the car in their possession for 2 weeks i am again told the vehicle is ready. I get the vehicle (again) and 4 screws were drilled into the underside of my seat and no detail or wash of any sort. After receiving my vehicle back from being "fixed" i now notice the transmission shifts very hard upon start up. Another thing i have noticed with the vehicle since purchase is the instrument cluster appears to have been replaced with one from a completely different vehicle. I am disappointed, i bought this vehicle as a gift for my father. The vehicle appeared to be a gently used reliable suv with low miles. This dealership is in the deal of bad business. They will tell you what you want to hear just to waste your time, and your families time.

    Colonial Used Auto Sales - The Mazda that we purchased as well. Still going strong!

    Colonial Used Auto Sales

    (22 reviews)

    Colonial Autos is the only place we will ever go to purchase a used car. They have quality…read moreautomobiles, the sales people are never pushy, and the service department is incredible. I have had the pleasure of working with Danny many times throughout our history of going to Colonial. Many, many years ago the owner Ralph was so kind to allow my father to return our recently purchased Kia when we went through financial troubles. We never forgot that interaction and to this day we are life long Colonial customers. Can't recommend them enough. Huge thanks to Bill in the service department. He remembers all of the details of my purchases. Who can say that they enjoy going to take their cars to get serviced? We know we will always get the best deal and will never be taken advantage of. Colonial Autos is the epitome of what an exceptional customer service model looks like. Thank you!

    I have to say that my experience with Colonial Used Auto Sales was a very positive experience. The…read moredealership has a wide variety of vehicles to view without a salesperson over your shoulder. All of the vehicles are priced with a no haggle price which is nice because you know the price you are paying. We selected a 2018 Toyota Highlander and traded in a 2017 Chevrolet Spark and received full trade in value and then some. Our salesperson Bob "the bald guy" Romeo took us through the buying process. Bob was very courteous, attentive and responsive to our needs in all aspects of the purchase. The process was very smooth and transparent as Bob explained each document that needed to be signed and the reason for it. I would highly recommend visiting this dealership and ask for Bob "the bald guy" Romeo.

    Pleasant Valley Motors Inc

    Pleasant Valley Motors Inc

    (3 reviews)

    Somewhat decent experience while buying the car although they wouldn't budge on the selling price…read moreuntil I mentioned the car needing a rear wheel bearing which I replaced asap. 3 weeks later radiator cracked. A few days after that car overheated again. Head gasket shot and heads were warped. Had 2 different reputable mechanics look at it and was told the head gaskets were gone for a while and the dealer should have known if they did their "extensive check of the car." Dealer claimed ignorance. DO NOT BUY FROM THIS DEALER! Only gave 1 star because I had to but dealer does not deserve it!

    Only time will tell for certain if the vehicle and deal we received on a used vehicle is as good as…read moreit appears, but I must say the initial experience has actually been a painless one, maybe even a pleasant one. Anthony at Pleasant Valley Motors was a pleasure to deal with, answering any and all questions I asked of him, and getting back to me in a timely fashion. He appears to be a down to earth guy, and though he has a job to perform, he very much went out of his way for us. He and the dealership were very fair in their dealings with us, both with price and patience. The way we've shopped for vehicles in recent years is we have compiled a very small list of dealerships that we feel comfortable with and trust (if that's not too strong of a word), and that's who we look to first when we purchase a vehicle. That approach has worked well for us, and at this point in time, with what we've experienced thus far with Pleasant Valley Motors and Anthony, we will definitely add them to our list for any future vehicles we may consider purchasing.

    Ray Price Volvo Cars - Daniela Montiel and Janice Stiff - Ray Price Volvo Service Advisors

    Ray Price Volvo Cars

    (13 reviews)

    My daughter just purchased her first car after completing her education and starting her…read moreprofessional career. She decided on a Volvo C40 Recharge from Ray Price Volvo. We drove 3 hours from Medfjord and were highly impressed with our experience purchasing a Certified Pre-Owned Volvo. The car was priced fairly, clean, and in perfect mechanical condition. From our initial contact, following through all aspects of the process, everything progressed smoothly. The set up of the financing was prompt, personable, and professional. Corey Willemet did a great job delivering the vehicle, ensuring we were fully comfortable with how to operate all the equipment in the car, from setting up Bluetooth on the phone, to making sure we were familiar and comfortable with all the features on the car. He was thorough, kind, and diligent, making Corey a great asset to the Volvo organization. We recommend Ray Price to anyone. They are a great group who is there to help with the entire process. Each person we worked with not only takes the time to listen and answer questions, but they negotiate a fair deal that did not include unwanted add-ons. We had an excellent experience working with Corey, who was incredibly attentive from the moment my daughter and I walked in. He is sharp, knowledgeable, and took the time to explain everything clearly without ever making us feel rushed or pressured. He answered all of our questions and made the entire process smooth and comfortable. Buying a car can feel overwhelming, but Corey made it easy, even enjoyable. His professionalism and expertise really stood out. If you're looking for someone who truly knows Volvo vehicles and treats customers with respect and patience, we highly recommend asking for Corey Willemet. Thank you to all the staff at Ray Price for your stellar service. I enjoyed working with Corey and the entire team; we highly recommend them. Ray Price definitely earned a repeat customer and referrals! Jim of Medfjord

    Allow me to introduce the two BEST service advisors I have EVER dealt with, Daniela Montiel and…read moreJanice Stiff! I took my 2015 Volvo XC60 in for a front end alignment and it was quickly taken back for my service appointment, everything I had called about was accurately listed. But while inspecting my vehicle they noticed a potentially fatal issue. The inner tie rod needed to be replaced as it controls the steering wheel. Without even asking, Daniela arranged for my courtesy car (a beautiful 2017 Volvo sedan!), which was ready and waiting for me, my car was ready in the time promised, AND given a beautiful car wash! I LOVE Ray Price Volvo and wouldn't service my Volvo anywhere else! BUT THEN, Less than 48 hours later my SRS Airbag Sensor came on. Checking Google, the code indicated that I needed to get the vehicle checked IMMEDIATELY as I had no airbags. I called Ray Price Volvo and spoke to Janice Stiff who told me to bring it in immediately. When I arrived Janice had it taken back immediately, but not before asking if there were any other issues I had noticed. I told her there was still a persistent "crunching" noise in the left front wheel. I was met with bad news after inspection. Turned out it the SRS sensor WAS faulty. But in addition to that, my driver's front axel was cracked. I was stunned...thinking of the additional funds in added to what I had already spent. Janice was way ahead of me. Whatever she did, whomever she spoke to, emailed, texted, etc., was magic, because between Volvo and the wonderful Ray Price Volvo, there was a reduction in the cost. Janice also got me another courtesy vehicle (a Volvo XC90) as she was concerned about my safety. The loaner was great and my car was fiixed in under three days. I have NEVER gushed about a dealership or their Service Advisors before, but it's about time I did! People are all to quick to critique and never praise. I originally purchased my vehicle with Ray Price, get it serviced at Ray Price, and when the time comes, purchase my next vehicle at Ray Price! Thanks again Dani and Janice, you guys are outstanding!

    Otto's Autos - car_dealers - Updated May 2026

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