I originally had a not so great experience with one person in the parts department and honestly…read moreleft pretty upset. But the manager called me himself, apologized for what happened and told me he would be speaking with the employees involved. He also offered to make it right, which I really appreciated. At the end of the day, one bad experience with one person doesn't mean the whole dealership is bad. I really appreciate the manager taking the time out of his day to actually listen to me and acknowledge what happened instead of just brushing it off. That says a lot about his character and how he runs the dealership.

Absolutely will NEVER bring any of my vehicles there again, since I ran into Chris Warner the…read moremanager of services there at that store. I've been taking my cars there for years cause I have Hondas for years. Well I took my car back to get the state inspection and to change my 4 tires that I had with me. Mind you I have done this 3 times already there with these 2 cars and one of them just 3 weeks prior With no problems I also changed a bunch of other stuff that the car needed about 1500 dollars or more for that visit but I dealt with another gentleman in there that treated us amazing . So then I took the other car to deal with a recall and had other checks done to the car since it was there already, I did everything on the list it needed even changed a fuel injector that was bad and other things, this visit was another few hundred dollars cause the fuel injector was under warranty, Again dealt with another gentleman in there that was amazing. Well until yesterday when I got there around 9 am and Chris Warner took me in and I explained why I was there and he said he couldn't take my car cause they don't do walk ins right now I said it's ok can I just drop my car and leave it here cause I'm in the airline business and I'm in no hurry and just like last time I can leave it and pick up after they get to it, he than says that due to company policy they couldn't change my tires cause I didn't buy them there , I said that's strange I've don't that 3 other times there in fact I informed him they had just done my other car just 3 weeks ago and they had done the car I was dropping off another time ?? So I said so when did this policy change ?? He Never answered that question and said there's no way and I said really check my profile, cause it's all in there . So again I said when was the policy changed, cause I said it had to have been recently ?? He studdered and never said anything. He than continued and said don't have enough mechanics so I can't take your car I said why would I leave my car when you said you won't change the tires and you would fail my state inspection anyways ?? He said will Saturday be ok ?? lol i said NO , its your loss and I won't be coming here anytime soon. You lost 2 customers that have been bringing cars since the dealer opened (years). Chris Warner don't know what issues you had going yesterday morning or maybe you just didn't like me but hopefully you can learn from your other staff you have there cause they are very accommodating unlike YOU !!!!! Went to a local store and they did everything in a couple of hrs passed inspection changed all 4 tires that I bought online and they were cheaper than RAY PrIce Honda and definitely more accommodating and understanding than you CHRIS WARNER

Listened to what mattered to me and made it happen!…read more Beyond expectations. I found a vehicle that I really liked and the ONLY thing that I didn't like was that the driver seat had some decent wear in the leather. I asked if they had insight on where I could get a new one and what it would cost with the intention of replacing it in the near future. I was blown away by the knowledge and insight provided. We were able to get a replacement chair in great condition before I even got the final paperwork done! The person I worked with directly was Anthony but would of been happy to work with anyone there!

Bought my 05 Ram 2500 from them with 196k miles for 12k. I had a 540 credit score and put 4k down…read more Had it for almost a year now. Typical rust for the the year, but runs like a champ! I was told exactly what it needed from the gate. They were up front and honest. I went there to look at a Chevy canyon. Major upgrade lol. Thank you guys for the truck.

Tony was Great! He was able to answer all my questions. Knowledgeable, Professional and Friendly…read more Took the Truck out for a test ride and it delivered. Tony made the Purchasing process easy and pleasurable. Very Happy with my Truck. Absolutely Fantastic

Elizabeth was very professional and excellent at what she does. she help me get a car which I can't…read morethank her enough!!!! thank you sooooo much. John's Autopart is a go to. Don't hesitate Just go!!

Arrived on time for my scheduled appointment. Within three hours I was provided with an estimate…read more(which was covered under warranty). They had to order the part since it was much larger than a maintenance item such as a hose, brakes, etc. Part arrived on the day stated by the service representative and the maintenance was completed same day. This dealership worked with Ford to honor my warranty. Very professional staff. Would recommend again. Would have given 5 of 5 stars however, my hood sensor was removed from the frame during install and never reinstalled after the replacement part was installed. This forced my truck to think that the hood was open. Not a big deal since this was an easy fix.

If I could give zero stars, I would. This was, without question, one of the worst car-buying…read moreexperiences imaginable. Before making an eight-hour trip each way, I specifically asked them to tell me about every imperfection because I did not want to be out there and be surprised by anything because it so far. I was assured there was nothing wrong. When I arrived there was a giant softball size dent in the drivers side door. It had barked all the paint off so it was white on a dark green car!! Everyone swore they had never seen that before and they don't know how they missed it. I invested significant time and money, including travel expenses and a hotel stay, to come see the car. This experience was frustrating, costly, and incredibly disappointing. I would strongly caution anyone considering doing business here. If you value honesty, transparency, and basic customer service, look elsewhere.

I've been buying my vehicles from colonial for 25 years after moving from Queens NY, the second…read moreused car broke down on the cross island after the 12k mile warranty expired when I called colonial they sent a tow truck to bring my car up to Halterman's being it was a Toyota. It had nothing to do with colonial. The computer needed to be changed and it cost me nothing to fix still under Toyota warranty , so I recommend colonial to everyone including My kids.

Colonial Autos is the only place we will ever go to purchase a used car. They have quality…read moreautomobiles, the sales people are never pushy, and the service department is incredible. I have had the pleasure of working with Danny many times throughout our history of going to Colonial. Many, many years ago the owner Ralph was so kind to allow my father to return our recently purchased Kia when we went through financial troubles. We never forgot that interaction and to this day we are life long Colonial customers. Can't recommend them enough. Huge thanks to Bill in the service department. He remembers all of the details of my purchases. Who can say that they enjoy going to take their cars to get serviced? We know we will always get the best deal and will never be taken advantage of. Colonial Autos is the epitome of what an exceptional customer service model looks like. Thank you!

My daughter just purchased her first car after completing her education and starting her…read moreprofessional career. She decided on a Volvo C40 Recharge from Ray Price Volvo. We drove 3 hours from Medfjord and were highly impressed with our experience purchasing a Certified Pre-Owned Volvo. The car was priced fairly, clean, and in perfect mechanical condition. From our initial contact, following through all aspects of the process, everything progressed smoothly. The set up of the financing was prompt, personable, and professional. Corey Willemet did a great job delivering the vehicle, ensuring we were fully comfortable with how to operate all the equipment in the car, from setting up Bluetooth on the phone, to making sure we were familiar and comfortable with all the features on the car. He was thorough, kind, and diligent, making Corey a great asset to the Volvo organization. We recommend Ray Price to anyone. They are a great group who is there to help with the entire process. Each person we worked with not only takes the time to listen and answer questions, but they negotiate a fair deal that did not include unwanted add-ons. We had an excellent experience working with Corey, who was incredibly attentive from the moment my daughter and I walked in. He is sharp, knowledgeable, and took the time to explain everything clearly without ever making us feel rushed or pressured. He answered all of our questions and made the entire process smooth and comfortable. Buying a car can feel overwhelming, but Corey made it easy, even enjoyable. His professionalism and expertise really stood out. If you're looking for someone who truly knows Volvo vehicles and treats customers with respect and patience, we highly recommend asking for Corey Willemet. Thank you to all the staff at Ray Price for your stellar service. I enjoyed working with Corey and the entire team; we highly recommend them. Ray Price definitely earned a repeat customer and referrals! Jim of Medfjord

Allow me to introduce the two BEST service advisors I have EVER dealt with, Daniela Montiel and…read moreJanice Stiff! I took my 2015 Volvo XC60 in for a front end alignment and it was quickly taken back for my service appointment, everything I had called about was accurately listed. But while inspecting my vehicle they noticed a potentially fatal issue. The inner tie rod needed to be replaced as it controls the steering wheel. Without even asking, Daniela arranged for my courtesy car (a beautiful 2017 Volvo sedan!), which was ready and waiting for me, my car was ready in the time promised, AND given a beautiful car wash! I LOVE Ray Price Volvo and wouldn't service my Volvo anywhere else! BUT THEN, Less than 48 hours later my SRS Airbag Sensor came on. Checking Google, the code indicated that I needed to get the vehicle checked IMMEDIATELY as I had no airbags. I called Ray Price Volvo and spoke to Janice Stiff who told me to bring it in immediately. When I arrived Janice had it taken back immediately, but not before asking if there were any other issues I had noticed. I told her there was still a persistent "crunching" noise in the left front wheel. I was met with bad news after inspection. Turned out it the SRS sensor WAS faulty. But in addition to that, my driver's front axel was cracked. I was stunned...thinking of the additional funds in added to what I had already spent. Janice was way ahead of me. Whatever she did, whomever she spoke to, emailed, texted, etc., was magic, because between Volvo and the wonderful Ray Price Volvo, there was a reduction in the cost. Janice also got me another courtesy vehicle (a Volvo XC90) as she was concerned about my safety. The loaner was great and my car was fiixed in under three days. I have NEVER gushed about a dealership or their Service Advisors before, but it's about time I did! People are all to quick to critique and never praise. I originally purchased my vehicle with Ray Price, get it serviced at Ray Price, and when the time comes, purchase my next vehicle at Ray Price! Thanks again Dani and Janice, you guys are outstanding!

My daughter bought a car two years ago . The service was great the price excellent. They work with…read morewhat you have. Your driving out in style.

Otto's autos is the best. Charles worked extremely hard to get us the vehicle that we wanted and…read moreworked for hours with the bank until all the numbers made sense for us. Never once did they try to push a car on us just to get a sale it really was all about what we needed! I strongly suggest everyone that needs some help with getting a newer car go see Charles or Otto!!!!

I've only been to the Jeep side of Gray, but with the service I received from Gray Jeep is very…read moresatisfactory. So I'm hoping that customers get the same thing with the Chevrolet side of the dealership. I've never had an issue with Gray.

We purchased a Chevy Traxx a few months ago; we were informed the oil change, air filter and tire…read morerotation were due. Everything was covered except the air filter -- so we declined the air filter; we would change it our selves. The appointment was made during the phone call for the following week; the car was dropped off; and then we were BILLED $136!!!! For the free oil change and tire rotation. The service member DISCOUNTED the bill to $99 after we reiterated --- YOU SAID THE SERVICES WERE FREE. DO NOT BUY A CAR HERE --- the SERVICE TEAM offers free services and then bills for them after you take your car in! Paulette Brown

We needed our car towed back to our locate mechanic. Russell showed up when he said he would, did…read morethe job for what he said it would cost, and was polite and helpful... and his dog is adorable. What more could you ask for in a towing company?

Awesome fast service and Russell was so helpful and fixed my problem at a great priceread more

Worked with Lynn on a Hyundai Tucson. She did say they don't hold vehicles without SECURED…read moreFINANCING. Went down Monday. Dan had the approval in is hands and went over the stipulations. $3000 down and insurance before the car leaves lot. I transferred money accordingly but was told it would be available Wednesday or Thursday. I relayed this to Dan and he told me no problem he'd pull it around back. This morning, Dan texts me and asks me about insurance and I advised him I was at work. His reply was ok, send it as soon as you can to make picking up the car easier. Well, I got a text from Lynn that the car was unavailable. Upon calling her from the number she texted me from, she acted shocked. told me they sold the car and just said I apologize for the miscommunication, but that's why you were given the paper to get insurance. NEVER mentioned I had 24 hours! And don't post on their Facebook page, they delete what they don't like.

Great service, amazing people, good quality cars, and an experience I've never had at a dealership…read morebefore! I highly recommend buying a vehicle from them!