My Daughter (Melissa M) purchased her first car from Ray Price Ford. Our Sales Consultant Candice…read morePark was so informative, kind, patient, professional and helped us through the whole process seamlessly. Thank you for making it a truly memorable experience for all the right reasons.

If I could give them 0 stars or negative stars, I would…read more Had to make an appointment and wait 1 1/2 weeks for my SCHEDULED appointment. Dropped my vehicle off for warranty work, tire change and alignment. 2 days after dropping my vehicle off for the SCHEDULED appointment they called and told me to pick up my vehicle because they do not have time to work on my vehicle for any of the SCHEDULED work. You can purchase an $80,000 vehicle from them and have your vehicle serviced there but they don't have time for SCHEDULED work. They are too busy maintaining their fleet vehicles to care about all their other paying customers jobs. The service manager, Mark Soupik, had nothing to offer other than they are "sorry they are too busy to maintain my vehicle". My vehicle is amazing and I plan on keeping this vehicle long term and will be happy to switch ford dealerships to never have to deal with Ray Price Ford Mount Pocono ever again! Buyer beware!! They do not care about you as a customer. Find another ford dealership that will!

On vacation over 100 miles from home, our truck brakes began to give us issues. Thankfully we found…read moreOwen at Miller's Automotive who had us in and out in one day, problem resolved and ready to really enjoy our trip. Due to our situation, Owen arranged for us to be picked up and dropped off to our vacation rental which was 5 minutes away. For a very stressful time, we are so thankful to have found them. Highly recommend bringing your vehicle here for service. Can't thank them enough for getting us home safely.

Very professional, friendly, knowlegeable, and highly experienced. Have been going there with three…read moreof our family cars over the past two years since moving here. They are the Best of the Best, based on my experience. And their labor rates and parts prices are VERY reasonable and fair! And all services and repairs are done right every time.

I will never do business with this dealership after they "sold" me a vehicle but then couldnt…read moreproduce a title and made me wait over 90 minutes until they confessed. I called to make sure the vehicle was available and was informed it was. I traveled almost 90 minutes to look at the vehicle and after the typical back and forth with agreeing on a trade and purchase price, we made an agreement. They were quick to have me switch over my car insurance and then made me wait for the business manager to sign the paperwork. After about 10 "hes almost ready for you" and me waiting over 90 minutes, they tell me that although the car is advertised, they actually cant sell it because they dont have a title. They wanted me to come back but couldnt say when they would have the title. They wanted me to give a deposit though. Completely misled me, wanted to hold money, and extremely poor customer service.

I had an extremely frustrating and disappointing experience with this Ray Price…read more My van required a full engine replacement, which they handled. The repair itself took over two months, which was already a long and difficult wait. However, the real issue began when I picked the vehicle up. While driving home from the dealership after the repair, the check engine light came back on. This is a brand-new engine that they installed themselves. Since then, it has been two weeks, and I have not received any response or direction on when I can bring the van back in to have the issue addressed. Calls and follow-ups have gone unanswered, leaving me stuck with a vehicle that is clearly not fixed after an extremely lengthy repair process. Waiting two months for a major repair only to immediately have the same warning light return -- and then receive no follow-up support -- is unacceptable. I expected better communication, accountability, and quality control, especially for something as serious as an engine replacement. Based on my experience, I would not recommend this dealership.

Rich at Ray Price Chevy service department in Mount Pocono, Pa is the absolute best. He located…read morethe problem, keeping me informed along the way. He made the repairs in a timely manner, actually quicker than I was anticipating. And the price was much lower than I was expecting. I highly recommend Rich and Ray Price Chevy and would not hesitate to use this service center again.

Excellent experience with my lease vehicle transition, from a 2020 Equinox LS ending lease to a…read morebrand new Equinox LT 2024 lease. The exceptional road hugging suspension, super all wheel drive traction, and solid acceleration as needed, makes this an awesome winter and year round SUV. Richard Price, Jr. presented my new lease offer, and it suits my needs perfectly. Love this ride, Richard's guidance and his great staff team! Thank you!! 02/21/2024.

Sold me a warrenty because they sold me a piece of crap, the truck has been nothing but an…read moreoverpriced nightmare. The local mechanics wont work on thier cars because they need so much work to be safe.