Had a great time experience getting my state inspection done. I scheduled to come back and get my…read morecoolant flushed

This was an exceptionally good experience for me. Manny was an excellent repair mechanic. He went…read moreover all the things that were done on my vehicle for my understanding. Christina was the most helpful and kind person helping me through the whole procedure. All of the workers were kind and professional. IT was a pleasure dealing with everyone under a very stressful situation after a car accident. My came back looking like it had never been in an accident. I highly recommend this company for a job well done and their wonderful work ethics.

**Great folk , Great at what they do…read more I've made my second trip down to Ken and again he took care of me. Forst time was for an inspection semi last minute, wasn't an issue dropped it off 1 hr later picked it up. Squeezed me right in, and then I came down to ask about a loud squeak he lifted it up found the squeak relubed as needed and found my bad tie rod. Now , I'll be having it repaired right there. I recommend anyone that needs so sound assistance with vehicle issues to see Ken. Overall: People: 5 stars Facility: 4 Stars Knowledge: 5 stars Final rating: 4.6 Stars will continue to come down as needed for repairs !!!!

Friendly. Excellent service!!! Would highly highly recommend…read morethis establishment for car repairs! Brought both cars down. Got the repairs done. Could have charged me a ton of money for my wife's car and it turned out it was a very simple repair and he did an excellent job at a very very fair price.

My car was supposed to be completed on May 15, but it is now June and it still is not ready…read more Last week, I was called and told that the car was finished. I drove more than two hours to pick it up, but shortly after getting on the highway, multiple error and malfunction warnings appeared. I immediately brought the vehicle back. When I asked about having the car taken to a mechanic closer to my home, I was told that the vehicle was unsafe to drive. However, I had just driven it for nearly an hour on the highway after being told it was ready for pickup. This situation is extremely frustrating and raises serious concerns about the quality of the repairs and the communication regarding the vehicle's condition. They offered to deliver the vehicle for my inconvenience. No mention of a fee, then when it was ready wanted to charge me $300 dollars in gas.

these folks are guardian angels. crazy knowledgable, helped us in a jam, and one of em has the…read morecoolest OG Lexus of all time. best auto body shop in the Poconos!!

I'm incredibly grateful for Mark and the care he puts into his work. He has helped me with…read moreeverything from routine oil changes and brakes to more complicated electrical issues, and I've always been able to trust both his knowledge and his honesty. What really stands out is that Mark genuinely cares about his customers and wants to make sure they are safe on the road. He takes the time to explain things, does quality work, and is very reasonably priced -- something that can be hard to find in the automotive world. It's reassuring to have a mechanic you can truly rely on, and I highly recommend Mark to anyone looking for someone skilled, trustworthy, and dependable.

We were traveling from Massachusetts and had an issue with our battery. They agreed to look at the…read morecar on short notice. JR and the staff we very accommodating and helpful. They gave us peace of mind for our trip home. Highly recommend!! Thank you.

Angle the technician was amazing very informative very knowledgeable and very helpful this was a…read moreawesome experience with with more to come outstanding craftsmanship no mess change my tire and rim in a blink of an eye well highly recommended Velocity automotive to all my friends and family thank you for the the service

Let me start by commending this genius idea, a mobile mechanic!! Angel was professional, diligent…read morein regard to being on time and diagnosing my cars problem. He was able to get the needed part and return to make repair in a timely manner too. All while I was in the comfort of home. The cost of my repair was affordable compared to if I went to my Jaguar dealer. Thank you again Angel. Joanne

Excellent work And reasonable pricing. Have been going to Motts for years and consistently had a…read moregood experience. They care about the customers and the community.

Very crappy service. I was literally stranded yesterday, my car wouldn't start in their parking…read moregarage. I explain to the owner the situation. They were just closing,. When he saw me pulled up, he closed the garage door on me. He pretty much just left me there. I'm a woman by myself, I didn't live in the area. After I knocked on the door, He told me he couldn't help, they're closed and to move my car out of the service area way, because it's blocking customers for the next day. I was able to move my car a bit. He then told me about another service station. I called another service station he referred to, and the other station were astonished that he wouldn't help and just left me by myself after I repeatedly told him I wasn't from the area and I'm by myself. The other service station stayed with me until we got something figured out. I wouldn't recommend this place to anyone. Human decency is to at least be some type of help when someone is having an emergency and is stranded.

Picked up a punctured rear tire on my 2016 Dodge Charger on my way home from a long trip. It was…read morelate at night but I was fortunately able to roll into this shop. Called for a ride home and left my car there overnight with my number in the window. Gota call from the owner in the morning and arranged the service. The tire got the puncture because of a worn inner sidewall. I got this tire and another tire with a worn sidewall replaced, rotated, and balanced for $285. Shop didn't have the tires in stock but he was able to order new ones, install them same day, and got my car ready by 2pm. A couple hundred miles later and the tires are working good without issues. I see a couple reviews about the owner's "rudeness." He did not come off this way in my interactions with him. Blunt is the word I would use, but that's just what you get in the business of blue collared work.

Not very nice trying to sell me 4 tires that wer t the same brand or different tradesread more

Wouldn't trust anyone else to work on my daughter's car…read more Fair price. Professional. Friendly. They take the time to explain what needs to be done and why. Wouldn't go anywhere else.

Poor customer service. Slow in returning calls and not the best organization with paperwork. Could…read morenot get past having vehicle even looked at. Disappointing. Like local business but company is not responsive to community needs