My car was supposed to be completed on May 15, but it is now June and it still is not ready. Last week, I was called and told that the car was finished. I drove more than two hours to pick it up, but shortly after getting on the highway, multiple error and malfunction warnings appeared. I immediately brought the vehicle back. When I asked about having the car taken to a mechanic closer to my home, I was told that the vehicle was unsafe to drive. However, I had just driven it for nearly an hour on the highway after being told it was ready for pickup. This situation is extremely frustrating and raises serious concerns about the quality of the repairs and the communication regarding the vehicle's condition. They offered to deliver the vehicle for my inconvenience. No mention of a fee, then when it was ready wanted to charge me $300 dollars in gas. read more

these folks are guardian angels. crazy knowledgable, helped us in a jam, and one of em has the coolest OG Lexus of all time. best auto body shop in the Poconos!! read more

Great job on my Rav 4 bumper, brand spanking new and nice. Thank You finish line. Was/is very satisfied. Would recommend finish line.

The day before a major snowstorm, I was faced with the reality that my snow blower had a bent impeller blade and would be largely ineffective unless fixed. I brought the front end assembly in to Finish Line with the hopes that they could "finess" the blade back into place and throw a quick weld on it to keep it there. The owner did ask why I'd waited until 4:30pm the day before a blizzard to get this taken care of, which I felt was a valid inquiry. I tried my best to explain that I'd been working on it for a few days and had only just noticed the state of the impeller and connected it to why the chute would clog if you even suggested that it be introduced to any snow. Nonetheless, he said if I could get the auger/impeller assembly out of the shroud, he'd give it to one of the guys to see what they could do. 10 minutes later I had the assembly out and he sent it in to the shop. While I waited, several customers were in and out, and many phone calls were answered. For a small business, this place is hopping! And based on the interactions that I heard, there are many repeat and loyal customers. The wait was short, and in 20 minutes I had my impeller assembly back and was sent on my way for an extremely reasonable price. I got the blower reassembled that night, and it ran for hours the next day keeping 18" of snow cleared off our property. My back and I can't thank the guys enough! read more

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The new owner, Mike, leads an excellent team of careful, honest, and talented workers. I recently had a rather large repair done at Finish Line and couldn't be more pleased with the experience. Mike handled all of the insurance paperwork and reporting, took the time to clearly and simply explain the work that needed to be done, and then communicated throughout the repair process. Both he and his office manager were communicative, thorough, and hones. My car was returned in a timely manner and the craftsmanship was excellent. I am grateful to Mike and his team for their care, attention, and most of all, their honesty. Highly recommend! read more

I had my car repaired due to hit and run it was done earlier than I was originally told but was told an hour and half before it closed and it was rainy thunderstorm which I was also about to settle for the original date which was six days early I had a rental I had filled the tank ready to keep rental for the time no apologies from female or anyone they looked like I was the problem I miss the original owner Gary he had a heart of gold read more

Gary was a great guy. He was very patient with me calling every single day for a whole month to see if was my car was ready but they were taking so long but they kept finding other damages on the car and had to keep going back and forth with the insurance but all together they seem to treat my car like it was there own that they were fixing. Got my car back looking great though read more

In 2005 my Nissan Pathfinder was in an accident.I took it to Finish Line.They did a great body work and paint job . Now in 2016,my car was in an accident and I'm taking it back to them since I was happy with the previous body & paint job. read more

Back in July I was in a car accident and my insurance company recommended Finish Line Auto Body to repair the damages. And I am so glad that they did! They replaced all the damaged parts with authentic dealership parts and fixed anything that needed ... well fixing. They made my car look exactly like it did before and run exactly like it did before! They also finished all repairs to my car a lot sooner than I expected! I would definitely go back to them if something like this ever happens again in the future. I would recommend this place to anyone. The owners are really nice people and easy to approach. read more

In late May 2014 I was in an accident and brought my car to Gary (owner) at Finish Line, after having a great experience with him and his staff in 2008. When I got the car back it was better than it was before the accident, and I noticed how many small details they paid attention to. After the accident I ran into a few small issues with a window switch and Gary immediately took care of it. The previous experience I had in 2008 was also excellent. A few years after the accident I had an issue with a fender that was replaced curving inward slightly because of a broken bracket. I brought it to Gary fully expecting to have to pay for it given the length of time it was since the accident. When I asked how much it would cost Gary looked at me like I was crazy and said, "We stand behind our work." VERY honest, reputable business. Great to work with, personable, and you can tell the level of detail put into their work. read more

What kind of a company hires an employee to work 3 days a week 4 hours a day to help out in their office and at the time of the Hiring agrees to after 3 mos to pay a little more than what was agreed to at the time of being hired? Then 3 mos later when it comes to abide by their promise before it is brought up by employer or employee they call the employer on the phone and dismisses them with a lame excuse saying they closed out their July reports and saw that they can not afford to keep that employee employed but yet all in the same breathe had hired 2 new auto techs a week before. You telling me this employer can not afford to pay the employee they just dismissed $126.00 a week as busy as they are with all the customers coming in with work that needs to be done to their vehicles.? Yeah oh come on!!! This place is busy as heck and they can not afford $126 a week? Thank you for doing me the favor!!! I am glad I am not there!!! To lie to someone and cold stare them in the face everyday and hardly speak to them when they are there is unprofessional anyway. I will make sure I spread the word about this to everyone I come across. Not to hurt their business, but to let people know how they are as an employer!!! read more

I was referred to Finish Line by one of their loyal customers and I cannot say enough about Gary and the work done on my car. It was only cosmetic but what gave me peace of mind is that Finish Line is an authorized auto body repair shop for my auto insurance carrier. Everything was taken care of without a hitch. Also having a rental car service available on the premises saves a lot of time and aggravation. I have recommended him to many of my colleagues. read more

This is a second time that my car is being fixed by Finish line and I'm very happy with it. They deal with the insurance company; they inform me about the repair progress. I completely trust Gary and his crew. Then I had my door damaged the first time, they got the part in a day and my car was like brand new even before the date I was previously promised. They treat me like family and they explain everything. They tell you exactly what has to be done and why. I had my cars fixed in other shops before and I had work done that was not necessary. Finish Line you can trust. I would recommend this place to everyone. read more

We had work done on our car at Finish Line recently after a deer encounter, which our car ins. covered minus a $500 deductible.We were also fortunate to have car rental coverage for the interim. Gary ,the owner, was very nice and helpful through the whole process. We are fairly new to this area and I think I can safely say that we have found a trustworthy place for any future issues we may have. They take a little more time than some places, but I believe that is because they want to be thorough and give each customer excellent service. They do amazing work and don't cut corners. We had a similar comprehensive claim some time back and that place charged our car insurance more and gave us our car back in far worse condition than before the accident.We had to foot the rest of the costs to get it back to prior mechanical condition.With this incident, Finish line took care of every issue and our car looks great and most importantly,..is working great. You can trust these people! read more