I purchased a 2015 Jeep compass in April of 2015. My 1st experience with this local dealership and unfortunately it will be my last. The sales man Chris was I have to say GREAT, however that is where the GREATNESS with this dealership ends. The service department was ok, although every time I had my car serviced there it did seem to take a long time. I had to bring my brand new car in for brake noises four that's 4 times in the short year that I had the car. They did replace the brakes and rotors for me (before 5,000 miles) and the noise still continued. In total it was in for service for this noise 4 times...finally the fourth time the owner decided to have Chrysler look at my car. I was told that they would have to keep my car a few (2days) to make sure it was fixed. I stopped in after the 1 first day that they had it only to be told by the owner that my car was taken to another dealership to have Chrysler look at it. When I questioned if I would get my car back the next day the response was "do you want your car back or do you want your car fixed"..... Needless to say I got my car back the next day at 5PM, and NOTHING WAS DONE TO IT. No paper work to say that anyone at another dealership even looked at my car NOTHING, just a response to an email that was sent 2 WEEKS before hand from a mechanic at DOTTA'S asking what else he could do to stop the brake noise. The owner just told me that she was not happy with the response.... but there was nothing she could do. So needless to say, I am VERY DISSATISFIED...i spent all this $$ and lost a $5,000 trade in on my previous car for a car that has a defect and they will not rectify it. lesson learned DON'T BUY FROM THEM, they do not stand by their product... read more