Not a good experience. There are plenty of Chevy / GM Dealers in the area; I'd strongly recommend anyone except this dealership. I am not recommending any specific one and have no connections to anyoen that works at a car dealership, so I am sharing because I am hoping I can save someone from experiencing what I've gone through. I am not an attorney, so I'm hesitant to share my full experience because I don't know the exact wording to use from a factual standpoint exclusively, and I also don't have solid proof of what was done to me, so as a lone citizen, I'm sure it would be in their interest to pay an attorney to try and silence me. In that case, regardless of the outcome in court, I lose because I can't afford the high-powered attorneys these guys can. read more

We met BK at the door and he gave us a tour of the dealership and from there the experience was a good one. They had a large selection of trucks we were interested in. BK was the first experienced sales person who knew took the time to explain all the features of the truck, showed us how to use the features and made buying a vehicle a very exciting experience. We shopped around and we sure noticed the difference when we walked into Wind Gap Chevy. A hassle free, with no pressure and was just a delightful time, just as it should be. JR and Monica were very helpful and friendly too. If you are going to buy a car or truck, go to Wind Gap Chevy and see why they are rated so high. Ask for BK, you will be glad you did. Thanks again for taking great care of us. read more

When I decided to buy a new car it was very important to me to do my homework to find a car that fit my lifestyle, my budget and find dealer that was courteous and helpful. I checked the dealer rating for chevy dealers from Wilkes Barre to Allentown and decided to go to Wind Gap Chevy based on the wonderful comnents and I am so happy I did. With my salesman BK'S help I am the happy owner of a 2015 Chevy Equinox in a vary classy looking black. BK took the time to explain all the features of the car. Then he spent more time helping me get the onstar all set up, which I really appreciated since I have never had onstar. Thank you a Wind Gap Chevy staff for making a big decision very easy, we will be back for my husbands car in the near future read more

My daughter and I visited the showroom today, without expecting to qualify for as much as a used broken tricycle..... And they approved us!! I first spoke with Rose, who was very welcoming and understanding of my very bleak financial circumstances. Then we were welcomed by Roger, who's salesmanship was second to none, and took the better part of his day to show us the best cars in our price range and even took more time to give us a tour of the whole facility and introduced is to the owner Tom. We were approved, but despite the whole company's efforts, and to no fault of our own, we couldn't complete the purchase due to high insurance rates. They were very understanding to our circumstances and amazing in their efforts! read more

I won't lie - this was going to be a bad review. After buying a 'project car' I found there were some bolts missing, and NOT the kind you can get at ACE. I got the parts ordered here, but when I went to get them, they were NOT there and I had to drive an hour to get them (I couldn't wait). It turns out that, due to MY misunderstanding of where they were ordered and communicating that to the parts guy on duty, they were looking in the wrong place. The parts manager heard how disappointed I was and called me. Upon hearing I had driven an hour out of my way, he offered me a gift card and a sincere apology. Hey, I get that people make mistakes, but it was the above-and-beyond apology that sealed it for me. These guys care. read more

An online search & several 5 star reviews directed us to Wind Gap Chevrolet Buick. We were greeted by Bryan Statler who immediately made us feel comfortable. At no time was there the typical sales pitch nor the usual pressure to purchase. Needless to say we were very impressed by this & decided we did not need to look further to purchase our new car. A huge thank you to Bryan who was very informative & worked hard to find the exact Buick we wanted to purchase and to both Bryan & JR for answering all of our questions honestly & for their patience & courteousness. Wind Gap Chevrolet Buick delivers an incredible service & gives a very pleasant buying experience. We have found our "go to" dealership. read more

On May 17,2021 I went to buy a Newer Car for my girlfriend. The sales associates, they were very Helpful. Especially Adrian G. The funniest And also down to Earth guy/ salesperson I've have had the Pleasure in a long time. I've had horrible experiences in the past trying to buy a car. But at the Wind Gap Chevy. It was not like that. I saw. I wanted to know. I wanted to test drive. It all happen. It all went Great. And now I have a very Happy Girlfriend in a nice new/Used car with A/C that she loves. Thank You Adrian and the rest of the Wind Gap Chevy team. I will be sending friends and family your way when they are ready for a New Car. Loving our New Buick Thank You George P.& Isabelle read more

This is my third vehicle from this dealership and I couldn't be more satisfied. If you can get past their commercials you will find a staff that is on top of their game. Our most recent purchase of a 2018 Chevy Equinox was a pleasure. Bryan Statler really took the time to explain all the features of this car which had a lot more bells and whistles than our previous cars. He would not let us leave until he was satisfied that we were comfortable with driving the car and familiar with the options and their operation. Not many sales persons take that much time with their customers. I would highly recommend this dealership for someone looking for a good car, a fair price and an honest dealer. read more

I bought a new Chevy Silverado 1500 Crew Cab Z71 from Wind Gap Chevy and couldn't be happier with my purchase. From the moment I walked in the door until the time I drove off the lot I was treated like a valued customer. My salesman Cleber did an excellent job showing me every feature on the Silverado and even took the time to help me setup my OnStar account. He had a ton of knowledge and took pride in his job. His manager Tom was very friendly and generous with my trade-in making the deal a breeze. No need to haggle as this was the best deal I found in a 100 mile radius. I drove from over 2 hours away to get this truck and it was worth every minute of the trip! read more

Just took the Saturn to a garage that was recommended by two people. The car went up on the lift and the whole front end is gone. I was shown the rust and was not charged one cent by the garage. How the service people missed this is beyond comprehension. In addition, I spent $110.00 to be told by service that the ECM was gone, and that I would need another one, but they are not available, WRONG, I found after market, used and reconditioned and brand new ones online. I will never ever go back to Wind Gap Chevy Buick at all. I feel that as a woman I was taken advantage of or that it just was a ploy to sell me a car like a CRUZ read more

I purchased a 2014 silverado at wind gap about 3 months ago.Cleber was my salesman all was good until the ac stopped.ac was not covered under warranty,after a quick conversation with cleber he told me that it would be made right. of course i didn't believe him but to my surprise Wind Gap Chevy took care of the problem. Cleber it is a pleasure to deal with someone whose word & handshake still means something!! Dennis in service got on board with Cleber to remedy this problem. To "Boss Man" Jeff Baskin thank you for hiring honest & trustworthy employees! I'll recommend Cleber any day thanks again Pete Walker read more

Doug was terrific! We have purchased from this dealership before and it is always a pleasurable experience. This was not a planned purchase and Doug was willing to go the extra mile for us to leave with something the same day. We had very strict requirements, which Doug and the entire Wind Gap Chevy team really went above and beyond to make sure we had what we needed. Doug was very knowledgable about our questions regarding several different vehicle types and has a great personality making him super easy to work with! (I had a ton of questions) I would definately recommend using Doug and the Wind Gap Chevy team! read more

I was looking for a specific color and optioned Equinox for my spouse... and Brian went out of his way to find the one that I knew she would love. He also asked me lots of questions to make sure I got the most rebates off this model that I could qualify for. Unlike other dealers that try to sell you a vehicle for the most money that they can soak you for, these guys try to get you the biggest discounts as they know you will return for service and future purchases. That is why they are the #1 Chevrolet dealer in the state of Pennsylvania! Thank you guys for a great vehicle at an awesome price! read more

I have nothing but kind words to say about my experience at Wind Gap Chevrolet,Roger Borja was my salesman and he was awesome! Any question I had he answered and he was very professional and kind not to mention patient, as I do believe I drove him crazy with test driving the different cars. Then there was Monica Borja who worked a miracle to get me financed as my credit is not the best.She made sure that I would be able to afford the payments and I had a car that was safe and reliable.She too rocks! Overall my experience was great!No pressure,no rushing,just an overall great dealership ! read more

My husband and I are repeat customers--we have enjoyed top-notch service in all levels of the process from deciding on which vehicles meet our needs through reliable maintenance service. All staff members are courteous, friendly, and helpful. I would like to recommend Bryan Statler, our sales professional, who is knowledgeable about vehicle features and helped us get the very best deal. I would also like to give a shout out to "Jimmy" at the customer service desk in the showroom. We recently purchased a 2018 Buick Enclave and couldn't be happier! We highly recommend this dealership! read more

I can not say enough good things about my experience. When I walked onto the lot, I had some doubts of getting financed and trading in my car which still had a balance owed. Steve Savercool spent the majority of his Saturday putting in relentless efforts to make sure I got the best deal. Even after they received an approval back they continued to reach out for financing; ensuring that I received the best interest rate available. I'm so thankful for everyone's diligent efforts in getting me into my 2015 Equinox. I now have no worries for when the snow starts flying. read more

We were quite pleased with the hospitality and sincere efforts shown in the process of leasing our 2018 Buick Enclave. Our Vehicle Specialist, Bryan Statler, was very patient with us, explained everything in detail, and made sure that we were satisfied and comfortable in each step of the process. Our rating of five stars is actual and we feel very good about it. The entire staff at Wind Gap Chevrolet Buick were very gracious. We want to thank Bryan for all his efforts. Nancy and Bill Brackbill read more

I was on vacation when my suburban developed a water leak from the driver side sun visor. I called the closest dealership (Wind Gap Chevrolet Buick) on the day before a national holiday (Thanksgiving). I was connected to John Johnston in service. He suggested to have me bring the suburban by so he could have one of his techs look at the leak. Within 45 minutes the suburan was leak free and washed. Thank you all so much for your help and consideration of my circumstances. Cheers! Mike Parrelli read more

Last year we purchased a used Chevy Silverado for my husband and after a very good experience we came back on April 1st to buy a new 2019 Buick Encore for me. Our sales representative, Mike Cabales, and Manager, JR Dietrich, went above and beyond "the extra mile" to get me exactly what I wanted as quickly as possible. By providing exceptional customer service, they did everything they could to satisfy me and now I own a sweet ride that I will enjoy for many, many years to come! read more