Had been leasing one of their SSF spaces for a few years. Other than a rodent and spider problem,…read moreit's pretty good and the manager is very considerate and attentive to keeping the warehouse clean. That said, the experience with their corporate office is another story, as I had just called to ask why I still haven't received a refund for November's rent + deposit after ending my lease in October, and it's now December 12th. The woman on the phone was very dismissive and basically didn't want to help at all. Instead, she said that anything that had to do with my lease and/or refund should be discussed with the manager. I tried to explain that I had already spoken to the manager a few times and all he could do is let me know that he would contact billing. Her response was the same: dismissive tone and attitude that made me realize this call with her was pointless. Perhaps it's good that I'm canceling my lease with ready spaces because this isn't the kind of company that I want to work with.

Since moving in 2022, I have experienced significant issues with Andre, the property manager's…read moreresponsiveness and overall management of the facility. I have been a long time tenant and grew from a 100 sq ft unit to a 2,500 sq ft unit. I have repeatedly reported a broken toilet in the conference room for several months. Despite numerous attempts to contact the property manager via phone, email, and in person, the issue remains unresolved. This lack of attention to critical maintenance concerns poses significant health and safety risks to occupants. It also shows the lack of professionalism and care for the tenants in the property. Property manager is unresponsive to urgent requests. I have made requests for access codes for my employees, pallet rack installations, electricity and forklift certifications. These requests have been consistently ignored, causing significant disruptions to our operations. There is also a complete lack of communication and care. Andre consistently fails to respond to emails and phone calls. When I visit his office, he is often unavailable and claims to be "too busy" to address my concerns and makes it seem as if I am deeply troubling him. Phone calls are consistently redirected to other team members and go unanswered. This lack of communication and transparency is unacceptable and hinders effective property management. I am not sure what he does for months but he is consistently too busy to address any concerns and is in consistent meetings hidden away in his office. It is evident that the property manager prioritizes his own schedule and convenience over the needs of his tenants. His unwillingness to respond to emails and phone calls, and his frequent unavailability in his office, demonstrate a blatant disregard for the importance of tenant satisfaction and the impact his actions have on our businesses. The property manager's lack of responsiveness and disregard for tenant needs have caused significant disruptions to our business operations costing us great financial harm. Delays in addressing maintenance issues, lack of access to necessary resources, and the constant frustration of trying to communicate with him have negatively impacted our productivity and overall satisfaction with the property. I have wasted countless hours of my time attempting to chase this man down to get a response. Given the severity and frequency of these issues, I believe a serious performance review of the property manager is urgently needed. I have effectively escalated the issue to his managers and various other team members in executive level positions and will see if the issue is addressed.

I was a little bit hesitant when I read all the negative reviews. Now that I have been here for…read moreover 12 months, I have nothing but good to say about this place. I am quite critical if you read my other reviews, but I will give them a 5. The new manager tries everything in her power to make us feel at home here. She would bring in food platters on holidays and make accommodations when there are emergencies. The staffs have been very friendly and helpful. The rules mentioned by previous reviewers are all spelled out in the contract and made up by their UK headquarters. The new management has been quite understanding when it comes to billing issues. We have had some of our fees removed due to our misunderstanding of the contract or simply didn't know. I think communicating and giving heads up is key thing. This place is great for early stage startups, it allows us to slowly scale up our space. As a tenant, I have access to a gym, a cafe and many Regus class A business lounges around the Bay.

Nice build and nice people working there. Since Pandemic I…read morewanted to close my account and No one was able to help and I stopped using their office and they keep sending me bills month after month and years after year and collections. Finally I settled the account and after a few months they send me a bill again and saying i have to pay and ask me to show proof of payment. I had received email saying that the account is paid from the previous collection agent. Now there's a new agent trying to collect again. And after I forwarded the email from the previous agent stating that the account is paid in full , and the new agent said that doesn't tell him much. Im like Dude, that's exactly what it said in the email account paid in full. So from stopping and closing the account is a nightmare and they won't close your account and they will keep sending you bills. DONT EVER DO ANY BUSINESS WITH THESE CROOKS. Until now 2025 they are still coming after their rent.

The office staff and management are amazing. They have gone above and beyond on more than one…read moreoccasion. Just when I thought that customer service was dead, I was gladly proven wrong.

I have been a tenant here for many years and couldn't be more satisfied. The owner is generous and…read moreattentive to my needs. He's always been very kind to give me the opportunity to move up to a larger office when I could afford to do so. The team he's assembled to manage the front desk is top notch. They answer the phones with kindness and professionalism and always treat me really well. I truly couldn't be happier here and intend to stay for many more years.

Really appreciate all the parking available at this facility. I never have an issue finding…read moreparking. So many businesses make this place their home. They've also gone above and beyond to make sure everything is wheelchair accessible. Common areas and restrooms are always well maintained. It is a pleasure doing business here.

Being part of BAEC was an amazing experience. It helped me grow, pick up real business skills, and…read moreactually put my ideas into action. The mentorship and workshops are super helpful, and the networking opportunities are a big plus. If you're an entrepreneur in the Bay Area, I highly recommend checking them out!

Hosting my Marketing Lecture at this venue was a delightful experience due to its stunning setting…read moreequipped with top-notch audio and video gear. I wholeheartedly endorse this location for hosting events or meetings.

I came to this WeWork to get some work done since the internet at my new place wasn't set up yet…read more This was my first time at a WeWork so I was a bit on edge since I didn't know what to expect. When I got there, a woman let me in and essentially gave me the run down. You get a key card to access the elevators, there are conference rooms you can book and phone booths to take small work meetings. The 2nd and 3rd floors have dedicated areas for quiet work while the 4th floor is more collaborative. They have free beverages throughout the day so if you wanted some tea, water or coffee, you can get that. The hibiscus tea they had on tap was pretty good and ended up being my go to for the day. They also have snacks for an extra charge and you can order food to the building and the delivery is pretty seamless. I wanted to access the WiFi and to do that you have to find a link from their website and get a special password linked to your account. Unfortunately, no one told me this, there were no QR codes to scan on the desk, or any signs posted so it took be a bit longer to get set up. Everything else was pretty smooth except for the first floor not having any paper towel. I think all of those things are easy fixes though. Overall, productive place to get work done if you want a change of pace.

I didn't do a dry run to setup my account before day of my first visit for a big meeting…read more I did a micro panic when I showed up right at 8am and the desk clerk was organizing mail in another room - but she still helped me and set me up in my room 20 minutes early than reservation which really led to my personal success. The facility is top flight; clean, stocked, serviced, amenities avast, what an epic experience and service this is!!!! Thanks WeWork

You have to pay for coffee!…read more The AC in the meeting room didn't work and we had to ask a couple times for someone to adjust the temperature. We could hear the people in the room next door. That means the walls are thin and this is bad for meetings.

I wish I could give zero stars, I am not one to leave…read morereviews but man do they deserve it. No customer service what so ever. I had to call over 30 times just to speak to someone and then be put on hold with no response. I have proof my account was cancelled and yet they are still continuing to charge me. Do yourself a favor and start far away from this place.

Draper Hero City is amazing because the cofounders are brilliant, fun and building great things…read more Front desk ladies are great, the layout is invigorating, and the conference video equipment is latest. Drapers are cool guys and no attitude or egos. Great bang for the buck!

Very poor. DM me if you want to find out details of our experience. We had stayed there for five…read moreyears and the front desk staff turned into the most disrespectful people in a service business you can imagine.

The office spaces are super clean, spacious, and the staff is super friendly and inviting! I would…read moredefinitely recommend!

If i could give you 0 stars I would. Worst customer service ever had to deal with. Talked to…read moremanagement and they are even worst. I respect everyone in the building but its so loud in hallways and few rooms next to me. I reported noice because I cant even hear on my business phone calls.

visited with my boss a few weeks ago! gorgeous and stunning office! beautiful views and nice…read morelocation near downtown! would love to potentially move to this location one day!

Had to take a meeting in the am and Werqwise was great. Friendly staff and amazing facilities…read more Also the internet is super fast and stable. Better than my office A bunch of nice amenities too great place and vibes