I made an unscheduled trip to this facility. I was greeted by William who took my Navigator in for…read morean oil change & new wipers. He was friendly, knowledgeable, patient, and not pushy for additional services. He went above & beyond in calling local parts houses, even Walmart, looking to source the wipes. The car was serviced, checked & returned to me in under 30 minutes. This is the place to go if you need your vehicle serviced!

This place has the best customer service I've ever experienced at a car shop. William is so kind…read moreand the most helpful. Everyone in staff spoke to me at some point. All around friendly people doing great work!

I was greeted outside with prompt service. The oil change was performed immediately. They also…read moreapplied a military discount for me, and that brought the price down a few bucks. It's always been good quality service at Jiffy Lube. Thanks.

I called before showing up and On the phone, he sounded annoyed that I needed a inspection at 4:30…read morewhen they close at five it takes like 10 minutes to do an inspection however, when I got there, they told me the machine was all the sudden down so I feel like this is total bullshit lie I went to the location down the road off industrial. They were amazing so sweet . Tristan at that location and his staff were so much better than these guys.

I've brought my car here for oil changes and state inspections. The staff have been efficient and…read morecourteous every time.

These people need training. The manger took all the freon…read moreout of my car out of meanness. Unprofessional. Please find a trust worthy place. I've been coming here for years and the customer has gone done hill. They did work on my car before consulting with me. The manger just showed up with a bill for services I didn't need. This place has such potential and the Hispanic manger didn't give me his name is running it to the ground. This place should have cars around the building

Well this was the 3rd Jiffy Lube we stopped at.... Well let's just say that CSR Cody and General…read moreManager Cameron were freaking life savers. We arrived and of course needed an inspection, but the GM stepped in to handle it. We were so grateful that we had such a wonderful experience with chatting with these gentleman. They were friendly and helpful with answering our questions. The company was clean and not busy at all. Definitely plan to be our next New Jiffy location! Stop by and ask for these guys!

Two vehicles with lost key for wheel locks at this location. Then want to charge for a service to…read moreget wheel locks off. I have been using this location for years but never will again. No idea what they planned to charge me, but this sure feels like a scam.

Great place, the Mechanics are father and son, very humble and helpful, they kept it real with me,…read morehonesty with mechanics is very rare, my truck was done faster then what I thought, provided information on how to take car of my truck.

DO NOT TAKE YOUR CAR HERE-CORNER OF PIPELINE AMD REED ST…read more My car would frequently not start so I brought it here-just down the street from me. They had my car for nearly 2 weeks. First they had to do $820 of 'repairs' which ultimately did nothing. Then there was an extra $700 to fix the problem. I got my car today with supposedly a new battery and got to Kroger's and BAM-Car did not start. So $1500 plus all the Uber costs over the last 2 week=getting close to $2k wasted. Taking the car back tomorrow and if it is not fixed for free I'm suing. Do yourself a favor and do not take your car here.

This place has closed and is out of business. The space is for lease. The world is a better place…read morefor it. If you're interested, just read a few of the reviews. It's amazing they lasted as long as they did. They were grossly incompetent and tried to add not-needed parts and services to the bill once they got your car apart. The finest skill they offered was gouging the customer.

I had been bringing both of my cars here for years. Staff is constantly changing and last time I…read morebrought my vehicle in I asked them to fix my window, give oil change and inspection. They called my 4 hours later to tell me my car was ready. When I arrived nothing had been done. They told me I would have to go to dealership to fix the window and that they couldn't change my oil because they couldn't get to the filter, (they have supposedly been changing it since I bought the car!). Inspection wasn't done either. They told me there would be no charge! Well no sht thanks! And to boot they told me the power steering pump was bad. Might I add they had told me the same thing about my other car a month prior. I will not be returning.

I can't say enough good things about my experience with NRH Auto. After everything I've been…read morethrough trying to get my car repaired, finding this shop was truly a blessing. My Audi A4 had gotten to the point where it sounded like it was ready to fall apart. I had previously taken it to the dealership and was quoted over $1,500 to replace my left wheel bearing. Because I simply wasn't in a position to spend thousands of dollars on a repair right now, I had tried going another route with a mobile mechanic--and unfortunately ended up getting ripped off in the process. Needless to say, by the time I came to NRH Auto, I was frustrated and honestly a little apprehensive about trusting another mechanic. When I arrived, I spoke with one of the owner's sons. He took the time to look up the part and put together a quote for the repair. The initial amount was still a little outside of what I could comfortably afford, so I simply asked if there was anything they could do to work with me. And they did. They were able to get my repair done for about half of what the dealership had quoted me, and there was no sacrificing the level of service. My car was completed in approximately 2 1/2 hours, and they even dropped me off at my home nearby and picked me back up when my car was ready. What stood out to me most was how I was treated. I never felt pressured, taken advantage of, or like they were trying to add unnecessary repairs. They listened, worked with me, and got the job done. After dealing with a dealership quote I couldn't afford and then being taken advantage of by someone else, I think I've finally found an honest, skilled, and reasonably priced mechanic shop that I can trust with my Audi A4. Thank you, NRH Auto, for treating me like a person and not just another repair ticket. You have definitely earned a returning customer!

I got a new tire installed and they only took like 15-20 mins. Great service. And they aired my…read moreother tires too. I'll be returning for sure.

Took my vehicle for an emissions test. They were very thorough, and had me in and outread more

Took my wife's 4Runner to get oil change at lunch. I bought the oil. Told the guy I would pay for…read morefilter and labor. Another guy said it was done. I told him when I saw my oil still in car it wasn't. I found the first guy I talked too and told him. He said he would change it for me. I told him I would pay for filter but should be comp the labor They still charged for the whole thing. Not cool. Will not go back again

I have a lifetime alignment with Firestone. Great deal. They have a new alignment machine at this…read morelocation and the printouts are in color which really helps. Friendly service. Got me in and out quick. Just had to ask them for my free tire rotation which should have been included since I have Firestone tires. Drove back to have that done but fortunately it didnt take long. This is a great Firestone location and you can go to NE Mall while you wait. Highly recommend. Just wish they still took cash.

thank you connor and john!…read more they were the best at helping me manage my disaster from the beginning to end with the best customer service. they finished with my car fast and with care! i cant thank them enough. and it was during closing so i already felt bad but they never once showed they were annoyed but simply with nothing but respect and empathy!

If you have a CarMax warranty, I would not recommend using this location…read more I brought in my Jaguar F-Type because this was the closest approved repair facility to my home. I had a confirmed appointment, but when I arrived, I was told the appointment would not be honored and service was refused. The interaction was also handled with an unnecessarily dismissive attitude, which made the experience even more frustrating. I cannot speak to the quality of their repair work because they would not evaluate or service my vehicle. However, based on the appointment and customer service experience alone, I would not waste your time

My G37 vert has been making an atrocious rattling sound. I took it to the Infiniti dealer earlier,…read moreand was quoted over $2k for a new catylic converter. There is nothing wrong with my converter. JD Garage lifted my car, tightened two loose screws, and the rattle disappeared, not joking. They were extremely friendly, and the nice lady at the front desk was so hospitable, and they clearly are very transparent. I feel bad walking away for free, but they will absolutely get my return business. That level of service is just unheard of in this day of age. I recommend, %. More than just because it was free, but because it didn't have to be. They would rather want business than screw someone over. Thank you guys very much.